I must commend the staff at the reception for their willingness to accommodate my room change request. However, I was disappointed to find that the replacement room had broken locks, which was concerning for security. I have serious concerns regarding the sanitary conditions in the bathroom. The layout, with the bath positioned under a short wall without an alternative shower, made it difficult to shower comfortably. Furthermore, the presence of short black curly hair all over the bath was quite off-putting. The toilet was also dirty, covered in urine, and emitted an unpleasant odor.On the positive side, the bed was clean and comfortable, but there were notable shortcomings in the room amenities. There were no hangers, mirrors, or adequate storage space for belongings. The room only featured a tiny shelf with a kettle and tea supplies. I had to improvise by using the window handle for hanging my coat and a bra for my clothes. The lack of access to the Wi-Fi password was inconvenient, as it was not provided in the room or available in the corridor. Despite my request for the password via message, I did not receive a response. Additionally, the rooms' location in the underground part of the building, with no external windows, was not ideal. The single small window between the room and the corridor was appreciated, as it provided ventilation and prevented me from having to sleep on my coat or leave it simply on the floor.