쿼드룸 | 책상, 방음 설비, 다리미/다리미판, 침대 시트

아라야 런던 여행 후기

3 out of 5
아라야 런던
129 Sussex Gardens, Hyde Park/Paddington, London, England

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 400개 이용 후기 중 101개" "
평점 8 - 좋아요. 400개 이용 후기 중 169개" "
평점 6 - 괜찮아요. 400개 이용 후기 중 82개" "
평점 4 - 별로예요. 400개 이용 후기 중 31개" "
평점 2 - 너무 별로예요. 400개 이용 후기 중 17개" "

8.0/10

청결 상태

8.4/10

직원 및 서비스

6.6/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
길죽한 건물 한채에 수많은 호텔 중 하나이다. 본인은 싱글룸이고 좁지만 작은 옷장과 책상이 있어 간편했다. 하지만 샤워실이 의외로 좁다. 관광하러 나갈 때는 방 키를 맡겨야 하는게 번거롭다. 잠깐 머물렀지만 짧은 여행의 묘미라고 생각한다. (올리고 내리는 낡아보이는 창문은 유럽스러워서 마음에 들었다.)
2019년 8월에 4박 숙박함

6/10 - 괜찮아요

Krystal 님, Korea

좋아요: 청결 상태
Perfect location, fair price, nice kitchen staff
Made booking with no breakfast but breakfast was added very "naturally" at check-in. Breakfast was not bad but the same menu for 6 days in a row was too much. With breakfast, price is not as fair as it was without it. As imagined with the price, the shower is not 'good'.
2017년 8월에 6박 숙박함

8/10 - 좋아요

Heather

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our stay at Aaraya Hotel. It was just a short walk from Paddington Station and Hyde Park. Rooms were cute and clean. They were in the middle of renovating the rooms so they had to switch us out of our room that fit our family of 5 part way through our stay, but they gave us two rooms beside each other for no extra cost. They have No eating area at the hotel so you have to plan to eat out. One gem that we found just a couple blocks away was The Stable Hand. Excellent food and service.
2024년 3월에 4박 숙박함

2/10 - 너무 별로예요

NAN 님, dallas

별로예요: 청결 상태
2024년 4월에 3박 숙박함

4/10 - 별로예요

Andrea

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wirklich erschreckende Ankunft im Zimmer. Hatte nicht mit viel gerechnet (s. andere Bewertungen), aber es war echt nur schäbig für den Preis. Ich zähle nicht alles auf, das schlecht war, sondern das Positive: Hervorragende Lage, Betten bequem und sauber bezogen, immer frische Handtücher. Der Test an Sauberkeit(sgefühl) ließ zu Wünschen übrig. Haben uns nicht getraut, ohne Schlappen auch nur einen cm drinnen zu gehen. Dusche mit Wasserdruck in Ordnung. Exterieur des Hauses schick. Nur ein klein wenig TLC, und das Hotel könnte den Preis wert sein. Leider Prio auf Einmalkommende. Keine Frühstücksoption, auch nicht in Tüten. Zu viele Schäden, schmuddelig. Wirklich nur zum Schlafen genutzt. Leider nie wieder! (Anmerkung: Bin kein Snob, nutze auch gern Hostels, aber selbst die sind besser. Es geht um Preis-Leistung, ja, auch in London. Rip-off.)
2024년 3월에 3박 숙박함

8/10 - 좋아요

Kevin

2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Delvyn

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
If you want a place to sleep that's clean and a good value, this is a good choice. Two blocks from Paddington and two blocks fron Lancaster Gate Central Line stop, on a nice street. A no-frills place with no lobby or any other amenities, but very comfortable beds.
2024년 2월에 1박 숙박함
답변 제공: The Management 님, 2024년 3월 7일
Dear Guest,Thank you for your concise and positive feedback. We're pleased to hear you found our hotel clean, convenient, and comfortable. Your satisfaction is our priority, and we hope to welcome you back soon.Best regards,The Management

6/10 - 괜찮아요

Alessandro 님, Desenzano del Garda

출장 여행
L'hotel e' senza infamia e senza lode. Basico. Pulito ma non nuovo. La zona e' di pregio. Tutto sommato ok
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Velmaryz

가족 여행
좋아요: 편의 시설/서비스
Excelente, buena ubicacion, personal muy amablem
2024년 2월에 2박 숙박함
답변 제공: The Management 님, 2024년 3월 7일
Estimado/a Huésped,Agradecemos sinceramente su excelente comentario. Nos alegra saber que disfrutó de nuestra excelente ubicación y nuestro personal amable. Esperamos darle la bienvenida nuevamente en el futuro.Atentamente,La Gerencia

2/10 - 너무 별로예요

Peter

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The first impression was that the rooms smelt of damp plaster. It was like a building site - the place looked like it was being done up, with guests still on site. Our room was in the basement and very small. Looking out the window all you could see was builders debris and the worst thing was the noise from the room above, you could hear everything and I mean everything! even though the other guests were not that noisy. They did however get up at 6.00am and once they were awake we were awake! The hotel was also advertised as supplying breakfast - but we were told they stopped doing it. Also the fire door at the top of the stairs labelled 'Keep Closed' was held open at all times. I would not recommend this hotel to anyone.
2024년 2월에 2박 숙박함
답변 제공: The Management 님, 2024년 3월 7일
Dear Guest,We sincerely apologize for the subpar experience you had during your stay. Your feedback regarding the room condition, noise disturbance, and breakfast service is duly noted. We are actively working to address these issues to ensure a more pleasant stay for all guests. Thank you for bringing these concerns to our attention.Sincerely,The Management

10/10 - 훌륭해요

Paul

G
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

nir

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location and staff
Staff was very friendly, great location, value for money was great.
2024년 1월에 1박 숙박함
답변 제공: The Management 님, 2024년 3월 7일
Dear Guest,Thank you for your glowing review! We're thrilled to hear you enjoyed our great location, friendly staff, and excellent value for money. Your satisfaction is our priority, and we hope to host you again soon.Best regards,The Management

8/10 - 좋아요

Paul

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice and quiet
Nice quiet room.Staff friendly.Great location
2024년 1월에 4박 숙박함
답변 제공: The Management 님, 2024년 3월 7일
Dear Guest,Thank you for your kind review. We're delighted you enjoyed your stay with us, appreciating our quiet rooms, friendly staff, and convenient location. We look forward to welcoming you back soon.Best regards,The Management

8/10 - 좋아요

Rustem

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall great experience
2024년 1월에 1박 숙박함
답변 제공: The Management 님, 2024년 1월 18일
Dear Guest,We are delighted to hear that you had an overall great experience during your stay. Your satisfaction is our priority, and we look forward to welcoming you back.Best regards,The Management

10/10 - 훌륭해요

Malin

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함

8/10 - 좋아요

Marco Eduardo Montes Martin del

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Es muy pequeño el cuarto, sobre todo el baño
2023년 11월에 3박 숙박함
답변 제공: The Management 님, 2024년 1월 18일
Dear Guest,Thank you for your feedback. We understand your concerns and will continue to work on improving our offerings.Best regards,The Management

8/10 - 좋아요

Manuel E

2023년 11월에 1박 숙박함

8/10 - 좋아요

Cheryl

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable room
Although small it was a Nice clean, comfortable room. It did get very warm but there were fans available.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Hailey

2023년 11월에 2박 숙박함

10/10 - 훌륭해요

DAVID

2023년 10월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location to explore London. The room was clean and we had no issues during our 5-night stay.
2023년 10월에 5박 숙박함
답변 제공: The Management 님, 2023년 11월 10일
Dear Guest,Thank you for your kind words. We're delighted to hear you had a pleasant 5-night stay with us and enjoyed our great location. We hope to welcome you back in the future.The management

8/10 - 좋아요

Ingolf

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Das Hotel braucht eine Renovierung. In unseren Zimmer fehlten Griffe am Schrank, Wasserschaden an der Decke sollten beseitigt werden. Gardinen weisen Wasser Flecken auf.
2023년 10월에 3박 숙박함
답변 제공: The Management 님, 2023년 11월 10일
Dear Guest,Thank you for your feedback. We appreciate your observations, and we're working on addressing these issues to improve our facilities.The Management

6/10 - 괜찮아요

Paul

2023년 10월에 2박 숙박함

10/10 - 훌륭해요

katherine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is rather small but satisfactory for the needs of most travelers. The staff shows to be extremely helpful and the property is conveniently located to transportation links. This is our second stay and would stay again.
2023년 10월에 1박 숙박함
답변 제공: The Management 님, 2023년 11월 10일
Dear Guest,Thank you for your loyalty and kind words. We're delighted to hear you had a satisfactory stay with us, and we look forward to welcoming you back for your next visit.The Management

8/10 - 좋아요

Markus

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Kleines aber ausreichendes Zimmer. Dem Preis entsprechend. Nahe vom Bahnhof Paddington. Nettes Personal
2023년 10월에 4박 숙박함
답변 제공: The Management 님, 2023년 11월 10일
Dear Guest,We appreciate your feedback and are pleased to hear you found our room sufficient and our staff nice. We hope to welcome you back in the future.The Management

6/10 - 괜찮아요

Ivar

좋아요: 직원 및 서비스
2023년 9월에 3박 숙박함

4/10 - 별로예요

Stephanie

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mold in shower
2023년 9월에 2박 숙박함
답변 제공: The Management 님, 2023년 11월 10일
Dear Guest,We apologize for any inconvenience you experienced. We take cleanliness seriously and will address this issue promptly.The Management

6/10 - 괜찮아요

Gary

단체 여행
좋아요: 청결 상태, 직원 및 서비스
The air conditioning didn’t work as it should, everything was very good but not having a comfortable temperature overshadows all the good
2023년 9월에 2박 숙박함
답변 제공: The Management 님, 2023년 11월 10일
Dear Guest,We apologize for the inconvenience with the air conditioning. We appreciate your feedback and will work to improve this aspect of your stay.The Management

4/10 - 별로예요

Joseph

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Chambre de monastère pour 2 nains. Lit très inconfortable. Chambre dans un sous-sol près du débarras de l’hôtel. Même pour une nuit, ce fut difficile. Photo de la façade trompeuse. ☹️☹️👎
2023년 9월에 1박 숙박함
답변 제공: The Management 님, 2023년 9월 26일
Dear Guest,We apologize for any inconvenience during your stay. Your feedback is important to us, and we will work to improve our services. Thank you for sharing your experience.Sincerely,The Management

10/10 - 훌륭해요

Rong

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Nicolae

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Not bad for the price
Great location, clean. We opted for triple rooms on a business trip and stayed one person per room. The beds are comfortable and even if the hotel is by a main road it was very quiet at night and I slept very well. Good coffee, tea facilities in the room and lots of places to ear nearby. The hotel does need renovating but is acceptable for a night or two business trip on a budget.
2023년 9월에 1박 숙박함
답변 제공: The Management 님, 2023년 9월 26일
Dear Guest,Thank you for sharing your thoughts about your recent stay with us. We're delighted to hear you found our location convenient and enjoyed a comfortable night's sleep. We appreciate your feedback, which will help us as we consider future renovations. We hope to welcome you back for another pleasant stay.Best regards,The Management

8/10 - 좋아요

Gerald

출장 여행
좋아요: 직원 및 서비스
Near to Paddington train station
Well located for Paddington train station and the underground. There is no lift in this multi-floor hotel. The only other small issues relate to a dirty tea cup and no teaspoons in the room although reception did sort out the issue when informed.
2023년 9월에 1박 숙박함
답변 제공: The Management 님, 2023년 9월 26일
Dear Guest,Thank you for your feedback. We appreciate your choice of our hotel due to its proximity to Paddington train station. We apologize for the minor issues you encountered, and we're pleased that our reception team addressed them. Your feedback is important to us as we continue to enhance our services.Best regards,The Management

10/10 - 훌륭해요

Max

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very uncomplicated, nice personal, good prizes, modern and clean bath. For a room in London not even super tiny. Good for a short city trip.
2023년 8월에 2박 숙박함
답변 제공: The Management 님, 2023년 9월 1일
Dear Guest,Thank you for your positive feedback. We're pleased you enjoyed our facilities, staff, and room sizes. Your satisfaction is our priority. We hope to serve you again on your next city trip.Warm Regards,The Management

8/10 - 좋아요

Bengt

2023년 8월에 1박 숙박함

8/10 - 좋아요

Paul

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
Good stay
Stayed for 2 nights single room. I had a double bed in the basement, parts of the wall had been plastered but not painted which wasn't a problem. Room was spacious, I think I was lucky getting this room and can't comment on a single bedroom. I would stay there again but don't think I would be so lucky with the room.
2023년 8월에 2박 숙박함
답변 제공: The Management 님, 2023년 9월 1일
Dear Guest,Thank you for taking the time to share your experience. We're pleased to hear that you found our room spacious and comfortable. We apologize for the oversight regarding the unfinished paintwork and appreciate your understanding. Rest assured, we are working to enhance our rooms for the benefit of all guests. We look forward to having the opportunity to serve you again, and we'll do our best to ensure your next stay is as enjoyable, if not more so.Warm Regards,The Management

10/10 - 훌륭해요

Viktor

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very close to Paddington station, restaurants, and Hyde park. Very comfortable.
2023년 8월에 1박 숙박함
답변 제공: The Management 님, 2023년 9월 1일
Dear Guest,Thank you for highlighting our prime location near Paddington station, local restaurants, and Hyde Park. We're delighted to know you found your stay comfortable. We appreciate your feedback and hope to welcome you back soon.Warm Regards,The Management.

6/10 - 괜찮아요

Guanghua

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Aubrey

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 숙박 시설 상태 및 시설
property respo ded to my email and tried tgeir best to accommodate my request. the staff were courteous and helpful. place is clean and convenient to train( paddington station) buses and the hop on hop off buses. happy with the price
2023년 7월에 2박 숙박함
답변 제공: The Management 님, 2023년 9월 1일
Dear Guest,Thank you for sharing your experience with us. We are glad to hear that our team responded promptly to your email and made efforts to meet your requests. It's wonderful to know that you found our staff courteous and the location convenient, especially its proximity to Paddington station and transportation services. Your satisfaction, both with our service and the price, is our top priority. We hope to see you again on your next visit.Warm Regards,The Management.

8/10 - 좋아요

Steve

좋아요: 청결 상태, 직원 및 서비스
Very suitable for a couple of nights stay in a convenient location. No food available on the premises however.
2023년 7월에 1박 숙박함
답변 제공: The Management 님, 2023년 9월 1일
Dear Guest,Thank you for choosing our property for your stay. We're pleased to hear that you found our location convenient. We apologize for the lack of food services on-site and appreciate your understanding. We value your feedback and are constantly looking for ways to enhance our guest experience. We hope to have the opportunity to welcome you back in the future.Warm Regards,The Management.

2/10 - 너무 별로예요

Yasuyuki

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The location is excellent. The breakfast was jut a bag of fruits, juice and so on, and the quality was extremely low. It shouldn't be called a breakfast. It is overpriced for this service.
2023년 7월에 1박 숙박함
답변 제공: The Management 님, 2023년 9월 1일
Dear Guest,Thank you for your feedback. We're glad you appreciated our location. We apologize for the breakfast experience and will review our offerings. We value your insights and hope to serve you better in the future.Warm Regards,The Management.

2/10 - 너무 별로예요

Amelia

별로예요: 청결 상태, 직원 및 서비스
We had a horrible stay at Aaraya Hotel. When we arrived at the hotel to check in there was no receptionist. We had to wait for 15 minutes for someone to show up. It was 9:30pm and my kids were exhausted from traveling. Then the room that they gave us was in the basement and very dark and stuffy. When we tried to open the window we saw that there was 10 old mattresses stacked in front of the window along with several empty cans of paint. It was so trashy! When I walked into the bathroom I saw that the cleaner had forgotten to pick up a large ball of dirty toilet paper on the floor in the corner. So so gross. Definitely disappointed with this hotel. Do not stay here!
2023년 6월에 1박 숙박함
답변 제공: The Management 님, 2023년 9월 1일
Dear Guest,We sincerely apologize for the experience you had at Aaraya Hotel. Your feedback is concerning and doesn't reflect the standard of service we aim to provide. We'll be taking immediate steps to address the issues mentioned. Your feedback is crucial in helping us improve, and we hope to have a chance to make amends in the future.Warm Regards,The Managemen

4/10 - 별로예요

Anita

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
It was not clean very tiny, no air-conditioned, only fans, no lifts u have to used the stairs we had to go up those stairs it was hot dusty n 4 flights of narrow. Very claustrophobic. The front desk guy was very nice. Outside of our window was broken glass. Terrible place to stay.
2023년 6월에 3박 숙박함
답변 제공: The Management 님, 2023년 9월 1일
Dear Guest,We deeply regret that your stay with us did not meet expectations. The cleanliness and comfort of our rooms are of utmost importance, and we sincerely apologize for falling short. We're concerned about your feedback on the lack of air conditioning, the state of the window, and the overall condition of the room. We're grateful that our front desk staff was able to provide a positive interaction. Please be assured we will be addressing these concerns. Your feedback is essential for us to improve.Warm Regards,The Management.

2/10 - 너무 별로예요

Yasuyuki

출장 여행
They gave me a bag of food as breakfast, but its quality was very low and it shouldn't be called breakfast. I got really disappointed and this hotel is overpriced. The location is very good.
2023년 6월에 1박 숙박함
답변 제공: The Management 님, 2023년 9월 1일
Dear Guest,Thank you for your feedback. We're sorry to hear about your disappointment with our breakfast offering. We aim to provide good value and will review this aspect based on your feedback. We're glad you found our location favorable and hope to have an opportunity to better serve you in the future.Warm Regards,The Management.

10/10 - 훌륭해요

Floresmila

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel a awesome, if you stay there be ready to have an amazing service!!!
2023년 6월에 4박 숙박함
답변 제공: suren 님, 2023년 6월 15일
Dear Floresmila,Good MorningThank you so much for your valuable feedback/reviews. It Will be helpful to us for give better services to customer in future.Kind RegardsReservation TeamAaraya London Hotel

6/10 - 괜찮아요

Jeffrey

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Typical overpriced London cracker box
Typical tiny London hotel room, fourth floor with unsafe steep and narrow stairway. All for 200 a night. Is this what London has become? If so, I have no desire to return.
2023년 6월에 1박 숙박함
답변 제공: suren 님, 2023년 6월 15일
Dear JeffreyGood MorningThank you so much for your valuable feedback/reviews. It Will be helpful to us for give better services to customer in future.Kind RegardsReservation TeamAaraya London Hotel

10/10 - 훌륭해요

Melissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: suren 님, 2023년 6월 15일
Dear MelissaGood MorningThank you so much for your valuable feedback/reviews. It Will be helpful to us for give better services to customer in future. We hope will see you again.Have A Wonderful Day.Kind RegardsReservation TeamAaraya London Hotel

8/10 - 좋아요

marianne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: suren 님, 2023년 6월 15일
Dear Marianne,Good Morning,Thank you so much for your valuable feedback/reviews. It Will be helpful to us for give better services to customer in future. We hope will see you again.Have A Wonderful Day.Kind RegardsReservation TeamAaraya London Hotel

4/10 - 별로예요

Sachin

2023년 6월에 1박 숙박함

6/10 - 괜찮아요

Denisse

가족 여행
좋아요: 직원 및 서비스
The hotel is very very worn, and lacks traditional amenities such as additional pillows if needed. The staff is lovely, being close to Paddington and Hyde park is great. They provided a bagged breakfast with fruit, granola bars, yogurt and a croissant. It served it's purpose, adjust your expectations.
2023년 5월에 4박 숙박함
답변 제공: suren 님, 2023년 6월 15일
Dear Denisse,Good Morning,Thank you so much for your valuable feedback/reviews. It Will be helpful to us for give better services to customer in future. We hope will see you again.Have A Wonderful Day.Kind RegardsReservation TeamAaraya London Hotel