표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 1003개 이용 후기 중 368개" "
10 - 훌륭해요
368
평점 8 - 좋아요. 1003개 이용 후기 중 399개" "
8 - 좋아요
399
평점 6 - 괜찮아요. 1003개 이용 후기 중 143개" "
6 - 괜찮아요
143
평점 4 - 별로예요. 1003개 이용 후기 중 62개" "
4 - 별로예요
62
평점 2 - 너무 별로예요. 1003개 이용 후기 중 31개" "
2 - 너무 별로예요
31
8.6/10
청결 상태
8.4/10
직원 및 서비스
8.0/10
편의 시설/서비스
8.0/10
숙박 시설 상태 및 시설
8.0/10
친환경
이용 후기
8/10 - 좋아요
Kyounghoon
2018년 4월 10일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
좋은 위치의 가성비가 훌륭한 호텔
좋은 위치에 있습니다. 마트나 레스토랑 혹은 펍 등을 주변에서 쉽게 찾을 수 있고, 버스 정류장이나 지하철역 역시 가까운 거리에 있습니다. 공원도 근처에 있어 아침에 조깅 혹은 산책을 하기에 아주 좋습니다. 다만 배정 받은 방이 반지하였고, 레스토랑 바로 옆이라 직원들이 자주 다녔고, 제방 창 밖에서 직원들이 일을 하고 있는 경우가 있어 창문 커텐을 활짝 열어두기 어려운 환경이었습니다.
Kyounghoon
답변 제공: Grange Hotels Marketing Team 님, 2018년 4월 16일
Dear Guest,
Thank you for taking the time to complete our online review following your recent stay at the Grange Fitzrovia Hotel.
We are delighted that you enjoyed your stay overall and thank you for your additional comments, which have been noted and passed to the relevant personnel. I apologise for any inconvenience and embarrassment which may have been caused. We hope that you will consider staying on another occasion when we hope that you will be fully satisfied.
Kind Regards
Grange Hotels Marketing Team
8/10 - 좋아요
Yoon Suk
2018년 2월 22일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗하고 이동하기 편한 위치에 있습니다.
Yoon Suk
답변 제공: Grange Hotels Marketing Team 님, 2018년 2월 22일
Dear Guest,
Thank you for your review - we are delighted that you enjoyed your stay and that your expectations were fully satisfied. We hope you will return again soon.
Kind Regards
Grange Hotels Marketing Team
6/10 - 괜찮아요
Michael
연인과의 여행
2024년 3월 19일
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Rooms/decor need modernising.
Michael
2024년 2월에 2박 숙박함
답변 제공: Gem Hotels 님, 2024년 3월 20일
Dear Guest, Thank you for taking the time to complete our online review following your recent stay at the Fitzrovia Hotel. We are delighted that you enjoyed your stay overall and thank you for your additional comment about the room and its decor, which have been noted and passed to the relevant team for future improvements. We very much look forward to welcoming you again at our hotels. Kind regards, Guest Relations Team
10/10 - 훌륭해요
Maryam
출장 여행
2024년 3월 15일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed staying here. The staff was friendly and the room was nice.
Maryam
2024년 3월에 4박 숙박함
답변 제공: Gem Hotels 님, 2024년 3월 18일
Dear Guest,Thank you very much for having taken the time to share this lovely review following your recent stay with us. We are delighted to see that the service provided by the team contributed to an enjoyable experience, and hope to have the pleasure of welcoming you back again in the not too distant future.Warm regards,Guest Relations Team
10/10 - 훌륭해요
Ann
가족 여행
2024년 3월 9일
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel. The staff was very friendly. I was waiting for my room to be ready and they offered me a nice hot tea while I waited. If you check in early be sure to Email to see if the room will be available early. It is a small hotel. Nice hotel walking distance to the west end shopping on Oxford and Regents Street. The rooms were a bit small but I liked how the neighborhood was quiet. Hotel was also affordable priced. Probably one of the friendliest hotel staff I have experienced in a while.
Ann
2024년 3월에 1박 숙박함
답변 제공: Gem Hotels 님, 2024년 3월 11일
Dear Guest, Thank you for your detailed review after your stay with us and its our pleasure to serve you the best whilst you staying with us. We take pride in our location, and we're glad you appreciated the proximity to public transportation and shopping. We're thrilled that our team could enhance your stay and that you found our hospitality excellent and accommodating - we shall share your comments with our team. Thank you again for sharing your experience and we very much look forward to warmly welcoming you back again.Kind regards,Guest Relations Team.
8/10 - 좋아요
Agi
단체 여행
2024년 2월 22일
Thankfully It was not corporate modern and impersonal and there was a pleasant seating area in the foyer. The staff were all delightful, helpful and kind.
Agi
2024년 2월에 3박 숙박함
답변 제공: Gem Hotels 님, 2024년 2월 22일
Dear Guest, Thank you for your kind words after your recent stay at Fitzrovia Hotel. We are very happy to hear that you enjoyed your stay with us and would be happy to welcome you back to our hotel soon! Kind regards,Guest Relations Team
10/10 - 훌륭해요
Karen
단체 여행
2024년 2월 18일
좋아요: 편의 시설/서비스
Lovely hotel Great location
Karen
2024년 2월에 1박 숙박함
답변 제공: Gem Hotels 님, 2024년 2월 21일
Dear Guest, We very much appreciate you taking the time to complete a guest survey and it is always a pleasure to receive a positive full score. We look forward to welcoming you back to stay with us very soon.Kind regards,Guest Relations Team.
10/10 - 훌륭해요
Janette
2024년 2월 17일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Janette
2024년 2월에 1박 숙박함
답변 제공: Gem Hotels 님, 2024년 2월 22일
Dear Guest, Thank You for your positive full score for your stay with us at the Fitzrovia Hotel and we are pleased that you had a great stay. We would like to tell you that our doors are always open to you in the future.Warm regards,Guest Relations Team.
10/10 - 훌륭해요
Shirin
2024년 2월 16일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Shirin
2024년 2월에 1박 숙박함
답변 제공: Gem Hotels 님, 2024년 2월 22일
Dear Guest, Thank you for review and we are so happy to see your 10/10 score and we are glad that your Gem experience did not disappoint and you returned home with many happy memories of your time with us. We hope to serve you soon in the future.Kind regards,Guest Relations Team.
10/10 - 훌륭해요
Isaac
2024년 2월 2일
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Elegant and simple accommodations, very friendly staff
Isaac
2024년 1월에 2박 숙박함
답변 제공: Gem Hotels 님, 2024년 2월 4일
Dear Guest, Thank you ever so much for having taken the time to share this detailed and wonderful review following your recent stay with us. We are delighted to see that your expectations were exceeded on all fronts on this occasion, and rest assured your kind comments have been shared and celebrated with the entire team. We hope to have the pleasure of welcoming you back again soon.Kind regards,Guest Relations Team.
10/10 - 훌륭해요
Karen
가족 여행
2024년 1월 26일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel and staff. Very quiet location and walkable from Oxford circus. Will return.
Karen
2024년 1월에 1박 숙박함
답변 제공: Gem Hotels 님, 2024년 1월 27일
Dear Guest, Thank you very much for having taken the time to share this lovely review following your recent stay with us. We are delighted to see that the service provided by the team contributed to an enjoyable experience, and delighted that you found our accommodations and location to your liking. We hope to have the pleasure of welcoming you back again in the not too distant future.Kind regards,Guest Relations Team.
10/10 - 훌륭해요
Noleen
연인과의 여행
2024년 1월 26일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The cleanliness of the hotel was first class. The staff were excellent & should be congratulated
For the professional way they conducted themselves nothing was to much trouble.
Noleen
2024년 1월에 2박 숙박함
답변 제공: Gem Hotels 님, 2024년 1월 27일
Dear Guest, We are so happy to hear your Gem experience did not disappoint and you returned home with many happy memories of your time with us. Our team strive to deliver the very highest levels of personalised service to all of our guests, and we are so delighted we achieved this. Thank you again for sharing your experience and we very much look forward to warmly welcoming you back again.Kind regards,Guest Relations Team.
8/10 - 좋아요
Lesley
2024년 1월 20일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lesley
2024년 1월에 2박 숙박함
답변 제공: Gem Hotels 님, 2024년 1월 24일
Dear Guest, Thank you for your positive score after your stay at the Gem Hotels. We hope that your experience and time with us was enjoyable. We would like to warmly welcome you to the Gem in near future.
10/10 - 훌륭해요
Alistair
2024년 1월 17일
Alistair
2024년 1월에 1박 숙박함
답변 제공: Gem Hotels 님, 2024년 2월 9일
Dear Guest, Thank you for letting us know you had a great stay through our full score - we love hearing from our guests and feedback such as yours will be sure to put some smiles on faces. We hope to welcome you back soon!Warm regards,Guest Relations Team.
8/10 - 좋아요
jennifer
2024년 1월 8일
jennifer
2024년 1월에 4박 숙박함
답변 제공: Gem Hotels 님, 2024년 1월 30일
Dear Guest, Thank you for your positive score after your stay at the Gem Hotels. We hope that your experience and time with us was enjoyable. We would like to warmly welcome you to the Gem in near future.Kind regards,Guest Relations Team
2/10 - 너무 별로예요
craig
2024년 1월 4일
craig
2023년 12월에 1박 숙박함
답변 제공: Gem Hotels 님, 2024년 1월 9일
Dear Guest, Thank you for your review and we are very sorry to know that you were disappointed with your stay at Gem Hotels, and we hope to satisfy you on your next visit.Kind regards,Guest Relations Team
8/10 - 좋아요
Marjolein
연인과의 여행
2023년 12월 29일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Knusse en nette kamer, netjes ontbijt met geen hele uitgebreide keuze maar prima voldoende, aardig en behulpzaam personeel, dichtbij metrostation naar alle bezienswaardigheden van de stad. Al met al een prima verblijf gehad hier!
Marjolein
2023년 12월에 3박 숙박함
답변 제공: Gem Hotels 님, 2024년 1월 2일
Dear Guest, We very much appreciate your comments regarding your stay at the The Gem, and for taking the time to complete a guest survey. It is always a pleasure to receive such positive feedback, and we will share your comments with our team. We are so pleased to learn that everything exceeded your expectations and you went home with many special memories. Thank you again for sharing your experience, and we look forward to welcoming you back to The Gem very soon.Kind regards,Guest Relations Team.
10/10 - 훌륭해요
실제 이용하신 고객
출장 여행
2023년 12월 28일
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Housekeepers should always wear shoes; going barefoot while cleaning rooms is unsanitary. Also, no laundry bags were ever provided in the room.
실제 이용하신 고객
2023년 12월에 6박 숙박함
답변 제공: Gem Hotels 님, 2024년 1월 2일
Dear Guest, Thank you for reviewing us after your stay with us at the Gem Hotel We are so happy to see your 10/10 score and we are glad that your Gem experience did not disappoint and you returned home with many happy memories of your time with us. We also value your feedback about the housekeeping services, which will be addressed with the relevant team for review and action. We will also use your comments to coach our team in order to provide a better experience in the future. Please apologize us for the inconvenience and discomfort caused. We very much look forward to welcoming you again to our hotel. Kind regards,Gem Guest Relations Team
8/10 - 좋아요
Gary
출장 여행
2023년 12월 26일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good for central London
Decent hotel in a good central London location
Gary
2023년 12월에 1박 숙박함
답변 제공: Gem Hotels 님, 2023년 12월 27일
Dear Guest, Thank you for reviewing us online and we it is wonderful to learn that you found our hotel location convenient. We hope to serve you soon in the future.Kind regards,Guest Relations Team.
6/10 - 괜찮아요
Wesley
가족 여행
2023년 12월 25일
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Quiet, Charming and Small Rooms
Charming old hotel with really small rooms. Breakfast is expensive. Bathorooms are remodeled and nice.
Wesley
2023년 12월에 2박 숙박함
답변 제공: Gem Hotels 님, 2023년 12월 27일
Dear Guest, Thank you for taking the time to complete our online review following your recent stay at the Fitzrovia / Hotel. We are delighted that you enjoyed your stay overall and thank you for your additional comments, which have been noted and passed to the relevant teams. We very much look forward to welcoming you again at our hotels. Kind regards, Guest Relations Team
10/10 - 훌륭해요
YUEN YEE
가족 여행
2023년 12월 24일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
YUEN YEE
2023년 12월에 1박 숙박함
답변 제공: Gem Hotels 님, 2023년 12월 27일
Dear Guest,Thank you for reviewing us and we are so happy to see your 10/10 score and we are glad that your Gem experience did not disappoint and you returned home with many happy memories of your time with us.Kind regards,Guest Relations Team.
10/10 - 훌륭해요
Christopher
단체 여행
2023년 12월 22일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent from when we checked in to when we checked out.
Christopher
2023년 12월에 1박 숙박함
답변 제공: Gem Hotels 님, 2023년 12월 27일
Dear Guest, We are incredibly grateful that you took the time out to leave us this note. Our Hotel values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful! We look forward to serving you again.Kind regards,Guest Relations Team.
8/10 - 좋아요
Karen
2023년 12월 21일
Karen
2023년 12월에 1박 숙박함
답변 제공: Gem Hotels 님, 2023년 12월 27일
Dear Guest, Thank you so much for taking the time to leave a positive score after your stay with us and we are glad that we exceeded your expectations and your stay with us was enjoyable. The team look forward to welcoming you again in the future.Kind regards,Guest Relations Team.
4/10 - 별로예요
Richard
2023년 12월 21일
Richard
2023년 12월에 2박 숙박함
답변 제공: Gem Hotels 님, 2024년 2월 4일
Dear Guest, Thank you for choosing to stay with us at The Fitzrovia Hotel and we hope to make your unsatisfactory moment into a satisfactory one in your next visit. We look forward to welcome you back.Kind regards,Guest Relations Team.
10/10 - 훌륭해요
실제 이용하신 고객
단체 여행
2023년 12월 20일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel idéalement situé
Hôtel idéalement situé.
Personnel très sympathique.
Nous avons pu bénéficier du service de consignes gratuitement avant le check-in et après le Check-out. Très pratique pour se balader les mains libres.
실제 이용하신 고객
2023년 12월에 1박 숙박함
답변 제공: Gem Hotels 님, 2023년 12월 21일
Dear Guest, Thank you very much for taking the time to share this review of your experience at our hotel! Our team here at Gem Hotel is committed to providing high-quality customer service and we're thrilled to hear that we made a good impression on you - we shall share your thoughts with our team. We are also truly lucky to be situated in such an enviable location and glad that we made you convenient. Thank you for staying with us; there is no better compliment than a return visit.Kind regards,Guest Relations Team.
4/10 - 별로예요
Helen
2023년 12월 19일
Helen
2023년 12월에 2박 숙박함
답변 제공: Gem Hotels 님, 2023년 12월 21일
Dear Guest, Thank you for choosing to stay with us at The Strathmore Hotel and we hope to make your unsatisfactory moment into a satisfactory one in your next visit. We look forward to welcome you back.Kind regards,Guest Relations Team.
10/10 - 훌륭해요
Sara
2023년 12월 18일
Sara
2023년 12월에 3박 숙박함
답변 제공: Gem Hotels 님, 2023년 12월 21일
Dear Guest,We very much appreciate you taking the time to complete a guest survey and it is always a pleasure to receive a positive full score. We look forward to welcoming you back to stay with us very soon.Kind regards,Guest Relations Team.
10/10 - 훌륭해요
Christopher
단체 여행
2023년 12월 17일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything was fine.
Christopher
2023년 12월에 1박 숙박함
답변 제공: Gem Hotels 님, 2023년 12월 18일
Dear Guest, Thank you for the positive feedback and great scores. We are thrilled to hear you enjoyed your stay and hope you will have another opportunity in the future to come back and see us again. Kind regards,Guest Relations Team.
6/10 - 괜찮아요
Amanda
2023년 12월 13일
Amanda
2023년 12월에 4박 숙박함
답변 제공: Gem Hotels 님, 2023년 12월 18일
Dear Guest, Thank you for scoring us after your stay with us at Fitzrovia Hotel and our team looking forward to welcome you back in the future.Kind regards,Guest Relations Team.
10/10 - 훌륭해요
Jacky
2023년 12월 13일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable and clean
We had a comfortable and clean room on the ground floor. It was quite spacious for a central London room.
Jacky
2023년 12월에 1박 숙박함
답변 제공: Gem Hotels 님, 2023년 12월 14일
Dear Guest, Thank you for the positive feedback and great score. We are thrilled to hear that you had a comfortable stay in our clean room and glad you enjoyed your stay. We hope you will have another opportunity in the future to come back and see us again.Kind regards,Guest Relations Team.
8/10 - 좋아요
Markus
2023년 12월 11일
Markus
2023년 12월에 3박 숙박함
답변 제공: Gem Hotels 님, 2023년 12월 14일
Dear Guest, We very much appreciate you taking the time to complete a guest survey and it is always a pleasure to receive a positive full score. We look forward to welcoming you back to stay with us very soon.Kind regards,Guest Relations Team.
10/10 - 훌륭해요
Charles
2023년 12월 9일
Charles
2023년 8월에 4박 숙박함
답변 제공: Gem Hotels 님, 2024년 1월 2일
Dear Guest, Thank you for your positive full score after your stay at the Gem Hotels. We hope that your experience and time with us was enjoyable. We would like to warmly welcome you to the Gem in near future. Kind regards,Guest Relations Team
8/10 - 좋아요
Merethe
2023년 12월 4일
Merethe
2023년 11월에 4박 숙박함
답변 제공: Gem Hotels 님, 2023년 12월 9일
Dear Guest, We very much appreciate you taking the time to complete a guest survey and it is always a pleasure to receive a positive score. We look forward to welcoming you back to stay with us very soon.Kind regards,Guest Relations Team.
10/10 - 훌륭해요
Mark
2023년 12월 4일
Mark
2023년 12월에 1박 숙박함
답변 제공: Gem Hotels 님, 2023년 12월 9일
Dear Guest, Thank you for letting us know you had a great stay through our full score - we love hearing from our guests and feedback such as yours will be sure to put some smiles on faces. We hope to welcome you back soon!Kind regards,Guest Relations Team.
10/10 - 훌륭해요
Sarah
2023년 12월 4일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Sarah
2023년 12월에 2박 숙박함
답변 제공: Gem Hotels 님, 2023년 12월 9일
Dear Guest, Thank you for your positive score after your stay at the Gem Hotels. We hope that your experience and time with us was enjoyable. We would like to warmly welcome you to the Gem in near future.Kind regards,Guest Relations Team.
2/10 - 너무 별로예요
iAN
출장 여행
2023년 12월 3일
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
iAN
2023년 12월에 1박 숙박함
답변 제공: Gem Hotels 님, 2023년 12월 5일
Dear Guest, Thank you for choosing to stay with us at The Fitzrovia Hotel and we hope to make your unsatisfactory moment into a satisfactory one in your next visit. We look forward to serve you better in the future.Kind regards,Guest Relations Team
10/10 - 훌륭해요
STEPHEN
연인과의 여행
2023년 11월 29일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were very friendly and nothing was any trouble to request. My wife is gluten free and breakfast catered for this. Breakfast was the best quality food we have experienced in a long time. Breakfast staff excellent. Great stay and would return
STEPHEN
2023년 11월에 2박 숙박함
답변 제공: Gem Hotels 님, 2023년 11월 30일
Dear Guest, We are incredibly grateful that you took the time out to leave us this note. Our Hotel values put customer satisfaction as top priority and we are committed to our customers. Its always a pleasure knowing our guests are satisfied with our services and facility. Thank you again for sharing your experience, and we hope to see you again at our hotel.Kind regards,Guest Relations Team.
8/10 - 좋아요
Anna Cecilia
가족 여행
2023년 11월 28일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Et trivelig hotell - fine rom, trivelig personale og god frokost. Vi likte spesielt at det var gangavstand til Oxford street.
Anna Cecilia
2023년 11월에 2박 숙박함
답변 제공: Gem Hotels 님, 2023년 11월 30일
Dear Guest, Thank you very much for taking the time to share this review of your experience at our hotel! Our team here at Gem Hotel is committed to providing high-quality customer service and we're thrilled to hear that we made a good impression on you. We are truly lucky to be situated in such an enviable location near to Oxford Street, making our guest easily commutable. Thank you for staying with us; there is no better compliment than a return visit.Warm regards,Guest Relations Team.
10/10 - 훌륭해요
Kyra
단체 여행
2023년 11월 28일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Dicht bij straten die wij wilden zien. Op loop afstand is er genoeg te doen. Fijne rustige straat zonder geluidsoverlast. De mensen die er werkte waren vriendelijk en behulpzaam.
Kyra
2023년 11월에 3박 숙박함
답변 제공: Gem Hotels 님, 2023년 11월 30일
Dear Guest, Thank you for your review of your stay at the Gem Hotels. We are very pleased to read your positive feedback about your experience and are delighted that you enjoyed your stay with us in our nice and quite location, also pleased that you found our staffs pleasant and friendly - we shall share your appraisals to all our team members. Thank you for sharing your experience and we hope to serve you soon in the future.Kind regards,Guest Relations Team.
8/10 - 좋아요
Rebecka
2023년 11월 27일
Rebecka
2023년 11월에 3박 숙박함
답변 제공: Gem Hotels 님, 2023년 12월 18일
Dear Guest, Thank you for scoring us after your stay with us at Fitzrovia Hotel and our team looking forward to welcome you back in the future.Warm regards,Guest Relations Team.
8/10 - 좋아요
Paul
2023년 11월 27일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location
Paul
2023년 11월에 2박 숙박함
답변 제공: Gem Hotels 님, 2023년 11월 30일
Dear Guest, Thank you for staying with us at The Gem Hotel and for taking the time to leave us this feedback. We are delighted to hear that you appreciated our fantastic location, and will be pleased to serve you soon.Kind regards,Guest Relations Team.
10/10 - 훌륭해요
Christina
2023년 11월 27일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice quiet location
Christina
2023년 11월에 1박 숙박함
답변 제공: Gem Hotels 님, 2023년 12월 5일
Dear Guest, Thank you for your kind feedback after your recent stay at Fitzrovia Hotel. We are very happy that you enjoyed our location and your stay with us We appreciate your feedback and we very much look forward to welcoming you again to our hotel.Kind regards,Guest Relations Team
10/10 - 훌륭해요
Cedric
2023년 11월 27일
Cedric
2023년 11월에 1박 숙박함
답변 제공: Gem Hotels 님, 2023년 12월 18일
Dear Guest, Thank you for your review and we are so happy to see your 10/10 score and we are glad that your Gem experience did not disappoint and you returned home with many happy memories of your time with us. We hope to serve you soon in the future.Kind regards,Guest Relations Team.
8/10 - 좋아요
David
단체 여행
2023년 11월 27일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Look very nice inside and what i expected, nice little cafés and resturaunts around. The shower ws leaking onto the floor. Room was small but clean.
David
2023년 11월에 3박 숙박함
답변 제공: Gem Hotels 님, 2023년 11월 30일
Dear Guest, Thank you for reviewing us online and we are pleased that you enjoyed your stay with us and we served upto your expectations. We also do note your comment about the shower leak in your room, which is addressed with our maintenance team for immediate action. We apologize for any inconvenience caused and we hope to serve you soon.Warm regards,Guest Relations Team.
4/10 - 별로예요
Anette
2023년 11월 26일
Anette
2023년 11월에 3박 숙박함
답변 제공: Gem Hotels 님, 2023년 12월 18일
Dear Guest, Thank you for choosing to stay with us at The Fitzrovia Hotel and we hope to make your unsatisfactory moment into a satisfactory one in your next visit. We look forward to welcome you back.Warm regards,Guest Relations Team.
10/10 - 훌륭해요
DAREN
연인과의 여행
2023년 11월 26일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent service by the staff throughout the hotel & a very good breakfast.
DAREN
2023년 11월에 1박 숙박함
답변 제공: Gem Hotels 님, 2023년 11월 30일
Dear Guest, Thanks for leaving us such a wonderful review after your stay with us. We are glad that you loved and enjoyed our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you again for sharing your experience and we very much look forward to warmly welcoming you back again.Warm regards,Guest Relations Team.
10/10 - 훌륭해요
Joshua
2023년 11월 25일
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely hotel, will be using again when we are in London. Great location, great staff and very clean.
Joshua
2023년 11월에 1박 숙박함
답변 제공: Gem Hotels 님, 2023년 11월 30일
Dear Guest, Thank you very much for your lovely review of our hotel. We are thrilled to know that we have provided you with your best hotel experience thus far. Nothing makes us happier than knowing we have left a great memory in our guest's minds, we will make sure to share your thoughts to all our team members. We hope to serve you in the future.Kind regards,Guest Relations Team.
10/10 - 훌륭해요
Emma
2023년 11월 25일
Emma
2023년 11월에 1박 숙박함
답변 제공: Gem Hotels 님, 2023년 12월 18일
Dear Guest, We very much appreciate you taking the time to complete a guest survey and it is always a pleasure to receive a positive full score. We look forward to welcoming you back to stay with us very soon.Warm regards,Guest Relations Team.
10/10 - 훌륭해요
Jane
단체 여행
2023년 11월 23일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was in a quiet street but in a central location. I was very impressed with the hotel. The rooms were comfy and clean and the staff helpful and friendly. I would definitely stay here again!
Jane
2023년 11월에 3박 숙박함
답변 제공: Gem Hotels 님, 2023년 11월 24일
Dear Guest, Thank you ever so much for having taken the time to share this detailed and wonderful review following your recent stay with us. We are delighted to see that your expectations were exceeded on all fronts on this occasion, and rest assured your kind comments have been shared and celebrated with the entire team. Its always a pleasure to learn that our guest are satisfied with our service and facility. We hope to have the pleasure of welcoming you back again soon.Kind regards,Guest Relations Team.
8/10 - 좋아요
PAUL
2023년 11월 23일
좋아요: 청결 상태, 직원 및 서비스
PAUL
2023년 11월에 1박 숙박함
답변 제공: Gem Hotels 님, 2023년 11월 27일
Dear Guest, Thank you for your positive score after your stay at the Gem Hotels. We hope that your experience and time with us was enjoyable. We would like to warmly welcome you to the Gem in near future. Kind regards,Guest Relations Team.