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홀리데이 인 익스프레스 런던 - 크로이던, IHG 호텔 여행 후기

3 out of 5
홀리데이 인 익스프레스 런던 - 크로이던, IHG 호텔
1 Priddys Yard Off Frith Rd, Croydon, England

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 202개" "
평점 8 - 좋아요. 1000개 이용 후기 중 460개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 223개" "
평점 4 - 별로예요. 1000개 이용 후기 중 79개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 36개" "

8.0/10

청결 상태

8.0/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

10/10

친환경

이용 후기

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 1박 숙박함
답변 제공: GSM - Giulia 님, 2019년 1월 17일
Good morning, thank you for rating us. I am very sorry if there has been any problem during your stay. I hope you will give us a chance to welcome you back in the future.

6/10 - 괜찮아요

Chinsol 님, Goyang

좋아요: 청결 상태, 직원 및 서비스
Affordable budget hotel
The hotel itself is not bad, but the location is a little far from the center of London. And, Croydon Station was packed with a lot of commuters...So, in short, it is a good budget hotel. If you have enough money to afford a better option, you don't have to stay at Croydon.
답변 제공: Cherrelle 님, 2015년 5월 2일
Dear Chinsol, Many thanks for posting your comments. We appreciate all feedback very much and the team and I look forward to welcoming you back at Holiday Inn Express in Croydon. Kind Regards, Cherrelle M

2/10 - 너무 별로예요

Louise

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

george

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Πέρασα πάρα πολύ ωραία
Πολύ ωραίο ξενοδοχείο με πολύ καλούς χώρους. Καθαρό και ήσυχο και πολύ φιλικό το προσωπικό για να σε εξυπηρετήσει σε ότι ζητήσεις.
2022년 8월에 6박 숙박함

2/10 - 너무 별로예요

Walter

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible
Only stayed one night out of the seven we were suppose to stay because of Covid 19 The room was a mess ripped mattress on the sofa bed horrible Didn’t make the bed like we asked ahead of time Didn’t give us a refund when we had to go home due to Clovid would not recommend this place to anyone
2020년 3월에 6박 숙박함

10/10 - 훌륭해요

Muriel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My prominent memory is friendly staff
The best asset of this hotel is the staff- particularly Nicky who greets everyone at breakfast as though they are her personal guests. Good location for links to central London.
2020년 3월에 3박 숙박함
답변 제공: GSA - Sheetal 님, 2020년 3월 19일
Thank you for staying with us and for taking the time to post a review. We always want efficient and a stress less experiences for our guests. We are happy our staff met your expectations. We are happy you enjoyed your stay and we hope to see you soon again. Guest Service Assistant - Sheetal Sheetal Jorai Guest Service Assistant

6/10 - 괜찮아요

실제 이용하신 고객

Weekend Stay
It was an ok stay for the weekend, the only thing is that the hotel was on a side street as if deliveries could be made to stores which I did not like and there was not sufficient parking, it was on a first come first serve basis (6 bays). They did have some drilling going on in the hotel which I found quite inappropriate especially if you are a paying guest. overall the staff were very nice and so was the breakfast.
2020년 3월에 2박 숙박함
답변 제공: GSA - Sheetal 님, 2020년 3월 12일
Dear, Thank you so much for staying with us and sharing your feedback. We are happy our staff met your expectations. However, we apologize for the inconvenience with the surrounding area. We are glad you enjoyed our breakfast. We always want efficient and a stress less experiences for our guests, but after reading your review and I saw that we have failed to provide and deliver. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for your time and patience. Kind regards, GSA - Sheetal

6/10 - 괜찮아요

PK 님, Edinburgh

가족 여행
The staff were lovely, when you could get their attention. Late check in, rang the buzzer but got no ones attention though I could see three staff members. Two watched us (from the reception desk) walk over to the bar but no one came over to serve us a drink (until 10 minutes later when I went and got someone). The next morning called for an extra towel and it took an hour to get (two towels left for three people in a room). Sofa bed un-level; higher in the middle than both ends - comfortable otherwise. Toilet flush needed pumping a few times before I would go.
2020년 2월에 1박 숙박함
답변 제공: GSM 님, 2020년 3월 11일
Thank you so much for taking the time to write a review on your recent stay. I will investigate this matter personally and will do everything I can to ensure this does not happen again. We hope to welcome you back again in the future. Kind regards Kasongo Junior Guest Service Manager

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Basic hotel - being refurbed!
Hotel was being refurbished - which was not advertised until arrival. First room stank of glue fumes (new carpet). Got moved and the second room was ok. Hotel is very tired and dilapidated. Rooms have basically no soundproofing - I heard literally every word from next door. Breakfast was not great - build a bap, sausage/bacon/scrambled egg/beans were the hot options. No veggie or vegan alternatives for the hot food. Had to ask for soya milk every day. Orange/apple juice machines were always empty. Croissants and baps were hard/dry; but the mini muffins and sliced bread were ok. Not amazing, but not awful. I wouldn’t rush back.
2020년 2월에 7박 숙박함
답변 제공: GSM 님, 2020년 3월 11일
Thank you so much for taking the time to write a review on your recent stay. I will investigate this matter personally and will do everything I can to ensure this does not happen again. We hope to welcome you back again in the future. Kind regards Kasongo Junior Guest Service Manager

8/10 - 좋아요

Ronnie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rummet var inte färdig städat när vi kom fick vänta i 40min
2020년 2월에 4박 숙박함
답변 제공: GSM 님, 2020년 3월 11일
Thank you so much for taking the time to write a review on your recent stay. Apologies for the wait for your room. We hope to welcome you back again in the future. Kind regards Kasongo Junior Guest Service Manager

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
별로예요: 객실의 편안함
Kein Business Standart.
Sehr schlechter Geruch auf allen Etagen. Geruch zwischen Biergestank und Marihuana. Keine Steckdose in Bettnähe. Teppich dreckig. Unsichere Gegend. Ruhestörung durch kiffende Nachbarn. Internetstörungen haben uns gezwungen das hotel zu verlassen mit 2 Zimmern auf unterschiedlichen Etagen. Frühstück nicht zu empfehlen.
2020년 2월에 1박 숙박함
답변 제공: GSM 님, 2020년 3월 11일
Thank you so much for taking the time to write a review on your recent stay. I will investigate this matter personally and will do everything I can to ensure this does not happen again. We hope to welcome you back again in the future. Kind regards Kasongo Junior Guest Service Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Bedding was rather limited and found the room quite cold during the night. Otherwise very good value and would stay here again
2020년 2월에 1박 숙박함
답변 제공: GSM 님, 2020년 3월 11일
Thank you so much for taking the time to write a review on your recent stay. We hope to welcome you back again in the future. Kind regards Kasongo Junior Guest Service Manager

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스
Not going to stay here again.
I did not enjoy at all and would not recommend anyone to come and stay here. I had called twice requesting early check in because my flight was landing early so they told me to come at 10:30am but even then i reached at 11:45am and was told that the room is not ready. We waited until 2pm that is when our room was ready even then after booking for a double bed we find that we have been given a twin bed room. We informed the manager and he mentioned that double bed is up on availability which was not mentioned on the site. The staff was rude and not co operative.
2020년 2월에 2박 숙박함
답변 제공: GSM 님, 2020년 3월 11일
Thank you so much for taking the time to write a review on your recent stay. I will investigate this matter personally and will do everything I can to ensure this does not happen again. We hope to welcome you back again in the future. Kind regards Kasongo Junior Guest Service Manager

8/10 - 좋아요

실제 이용하신 고객

2020년 2월에 1박 숙박함
답변 제공: GSM 님, 2020년 3월 11일
Thank you so much for taking the time to write a review on your recent stay. We hope to welcome you back again in the future. Kind regards Kasongo Junior Guest Service Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2020년 2월에 1박 숙박함
답변 제공: GSM 님, 2020년 3월 11일
Thank you so much for taking the time to write a review on your recent stay. We hope to welcome you back again in the future. Kind regards Kasongo Junior Guest Service Manager

8/10 - 좋아요

실제 이용하신 고객

2020년 2월에 4박 숙박함
답변 제공: GSA - Sheetal 님, 2020년 2월 24일
Dear guest, Thank you so much for staying with us and sharing your feedback. We are happy you enjoyed your stay and we hope to see you soon again. GSA - Sheetal

10/10 - 훌륭해요

ROBERT

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 2박 숙박함
답변 제공: GSA - Sheetal 님, 2020년 2월 24일
Dear Robert, Thank you so much for staying with us and sharing your feedback. We are happy you enjoyed your stay and we hope to see you soon again. GSA - Sheetal

6/10 - 괜찮아요

Matthias

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Okay hotel
Stayed there for one night because my plane was cancelled and there was no rooms available near the airport. The hotel is very cheap. Quality and the price of the room match. The employees were polite and very helpful.
2020년 2월에 1박 숙박함
답변 제공: Guest Service Manager - Giulia Deriu 님, 2020년 2월 20일
Dear Matthias, Thank you so much for staying with us and sharing your feedback. I am happy to read your positive comment and that our hotel has been opportune to your needs. I hope you will be coming back in the future. Kind regards,

10/10 - 훌륭해요

Ilka

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 5박 숙박함
답변 제공: Guest Service Manager - Giulia Deriu 님, 2020년 2월 20일
Dear Ilka, Thank you so much for staying with us and sharing your feedback. I am pleased to know your stay has been positive. Please do not hesitate to come back! Kind regards,

8/10 - 좋아요

Argyro

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Rather satisfying stay
Staff excellent, willing and helpful. Comfortable beds, enough space. Rather clean and tidy (only few surfaces high and difficult to reach had dust) Breakfast was disappointing. Minimum quantity, restricted variety, low quality, not enough plates and cutlery (we had to wait to wash the dirty ones). Coffee was excellent and plenty though. Direct access to city center and major train station. Easy transport to central London
2020년 2월에 4박 숙박함
답변 제공: Guest Service Manager - Giulia Deriu 님, 2020년 2월 20일
Dear Argyro, Thank you so much for staying with us and sharing your feedback. I am pleased to know you had a positive experience and that our team met your expectations. However, I would like to apologize if the breakfast was not up to your standards. Kind regards,

4/10 - 별로예요

Tajinder

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Poor
Lobby and corridors stunk of weed and was very uncomfortable
2020년 2월에 1박 숙박함
답변 제공: GSA - Sheetal 님, 2020년 2월 7일
Dear Guest Thank you for staying with us and for taking the time to post a review. We always want efficient and a stress less experiences for our guests, but after reading your review and i saw that we have failed to provide and deliver. I will investigate this matter personally and will do everything I can to ensure this does not happen again. Again, thank you for your time and patience. Kind regards Guest Service Assistant - Sheetal

10/10 - 훌륭해요

Martin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
Very good
2020년 1월에 1박 숙박함
답변 제공: Jessica Morais 님, 2020년 1월 27일
Dear Martin, Thank you so much for staying with us and sharing your feedback. We are happy to know you had a positive experience. GSA - Jessica Morais

4/10 - 별로예요

Shyrell

단체 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
Not a good stay!
The only good thing about the hotel was the staff. On my first day, it took me over an hour to find the car park because it was not located anywhere next to the hotel. I also wasn’t aware that I would have to pay for parking separately which ended up being about £16 in total. When I got to the room it was cold and I had to request an electric heater. On day two, my friends and I went down for breakfast and as I went to spread my bread I realised it was mouldy which the staff on duty didn’t seem too bothered about. When going out of the hotel, there was a lot of rubbish dumped by the bins and it looked extremely dirty. The vending machine inside the hotel stated that everything in the machine was £1 but when I selected something it was £2.50 per item. Despite this, some of the staff were very friendly and welcoming.
Just outside the hotel
Just outside the hotel.
2020년 1월에 2박 숙박함
답변 제공: Jessica Morais 님, 2020년 1월 27일
Dear Shyrell, Thank you for staying with us and for taking the time to post a review. We would like to sincerely apologise for the issues you have encountered in your stay. We always strive for an efficient and stress less for our guests,rest assured we will investigate this matter further to ensure this does not happen again. Again, thank you for your time and patience. Kind regards. Guest Service Assistant - Jessica Morais

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 1월에 1박 숙박함
답변 제공: Jessica Morais 님, 2020년 1월 27일
Dear Guest, Thank you so much for staying with us and sharing your feedback. We are happy to know you had a positive experience. GSM - Jessica Morais

6/10 - 괜찮아요

Khim Sim

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
It needs to be brought up to dae
Maintenance was not efficent. First room we were given - TV and heating was down. Second room the only chair in room was dirty and ripped. Hot water was not consistent. Breakfast was adequate.
2020년 1월에 1박 숙박함
답변 제공: Jessica Morais 님, 2020년 1월 27일
Dear Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Express LONDON - CROYDON. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for your loyalty .Guest Service Assistant- Jessica Morais

6/10 - 괜찮아요

Adrian

좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2020년 1월에 1박 숙박함
답변 제공: GSA - Sheetal 님, 2020년 1월 13일
Thank you for staying with us and for taking the time to post a review. We always want efficient and a stress less experiences for our guests. We hope that you will give us the opportunity to serve you again in the future. GSA - Sheetal

8/10 - 좋아요

Kristine

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Cold
It was cold ni heating in sight to out on either
2019년 12월에 1박 숙박함
답변 제공: GSA-Maryam 님, 2020년 1월 12일
Dear Sir/ Madam , Thank you so much for booking with us and taking the time out to write us a review. We shall investigate this matter and our apologies again and we hope that you enjoyed the rest of your experience at our hotel. Hope to see you again, best wishes! Kind Regards Maryam

6/10 - 괜찮아요

Siham

가족 여행
Ne pas recommander
On a réservé deux chambres communicantes. On se retrouves 2 nuits séparées car soit disant y en avais pas ( reservation faites 2 mois a l avance) Propreté se laisse désirer. Le petit dejeuner pas de choix et pas assez de place. Enfin maivaise expérience pour nous. Je ke le recommande pas
2019년 12월에 6박 숙박함
답변 제공: GSA - Maryam 님, 2020년 1월 12일
Dear Sir/ Madam , Thank you so much for booking with us and taking the time out to write us a review. We shall investigate this matter personally and our apologies again and hopefully this won't deter you from staying with us again. Hope to see you again, best wishes! Kind Regards Maryam

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2019년 12월에 6박 숙박함
답변 제공: GSA- Maryam 님, 2020년 1월 12일
Dear Sir/ Madam , Thank you so much for booking with us and taking the time out to write us a review. We hope you enjoyed your experience at our hotel. Hope to see you again, best wishes! Kind Regards Maryam

8/10 - 좋아요

Marc

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Aanrader
Locatie weliswaar beetje achteraf, echter prijs/kwaliteit en service een prima hotel
2019년 12월에 7박 숙박함
답변 제공: GSA Maryam 님, 2020년 1월 12일
Dear Sir/ Madam , Thank you so much for booking with us and taking the time out to write us a review.I'm glad you enjoyed your experience at our hotel. Hope to see you again, best wishes! Kind Regards Maryam

8/10 - 좋아요

Fahim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good family hotel
I booked One room for 3 adults with one bed and one sofa bed but turned out that room was not going to accommodate more than two adults. I then asked for additional room for the third adult which they provided Very quickly at a good rate on the same floor . All hotel staff was very friendly. We felt very at home there.
2019년 12월에 7박 숙박함
답변 제공: GSM - Giulia Deriu 님, 2020년 1월 7일
Dear Fahim, Thank you for staying with us and sharing your feedback. We are pleased to know you had a positive experience. We aim to make our guests feel comfortable and create a familiar atmosphere, while away from home. Glad it all got sorted quickly.

4/10 - 별로예요

Deangelo

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stayed there 4 nights didn’t change the sheets until the last night. First day didn’t clean the room. Tried to blame me for carpet stains I didn’t do.
2020년 1월에 4박 숙박함
답변 제공: GSM - Giulia Deriu 님, 2020년 1월 7일
Dear Deangelo, Thank you for staying with us and sharing your feedback. We are sorry to hear about your experience and we will have a look into it with the housekeeping team.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 4박 숙박함
답변 제공: GSM - Giulia Deriu 님, 2020년 1월 7일
Dear Guest, Thank you for staying with us and sharing your feedback. We hope you had a nice stay.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Gestion du petit-déjeuner mal gérée au vu des lieux (pas assez de tables et sièges) et de l'équipement (manque de couverts, assiettes, bols, tasses).
2019년 12월에 7박 숙박함
답변 제공: GSM - Giulia Deriu 님, 2020년 1월 7일
Dear Guest, Thank you for staying with us and sharing your feedback. We are very sorry breakfast was busy and there have been few items missing. However, we hope you still had a good night sleep.

6/10 - 괜찮아요

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연인과의 여행
좋아요: 직원 및 서비스
Slechte bedden en zeer slecht georganiseerd ontbijt
2019년 12월에 3박 숙박함
답변 제공: Maryam 님, 2020년 1월 5일
Dear Mr/Mrs, Thank you for taking the time to write a review on your recent stay. I'm very sorry to hear that you did not enjoy your stay with us. I will investigate this matter personally and will do everything I can to ensure this does not happen again. Kind regards Holiday Inn Express Croydon

10/10 - 훌륭해요

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연인과의 여행, 아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
My son was sick when we was there staff were extremely helpful when i needed help.
2020년 1월에 1박 숙박함
답변 제공: Maryam 님, 2020년 1월 5일
Dear Sir/Madam, Thank you so much for taking the time to write a review on your recent stay. I'm very pleased the team were there when you most needed them. We hope to welcome you back again in the future. Kind regards

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Premetto che Da anni andiamo in questo hotel Almeno una volta all anno e lo abbiamo sempre consigliato per il rapporto qualità e prezzo, mai come quest’anno la qualità sembra essere scesa , abbiamo avuto problemi con la pulizia della camera, con il funzionamento delle porta, con l’affollamento per la colazione, che resta sempre un punto a favore rispetto le altre strutture essendo gratuita. Disponibili e professionali le ragazze della reception, meno il loro manager che difronte ad un accertato problema non ha voluto metterci la faccia, obbligando la receptionist a far la spola tra le nostre ragioni e i suoi rimedi, ho esperienza in catene alberghiere e per certo se fosse capitato a Lui il nostro problema non si sarebbe Accontentato di accettare una birra come risarcimento...... Detto questo l hotel dimostra i suoi anni malgrado gli sforzi fatti per rimodernarlo, resta sempre a suo favore la posizione a pochi passi dalla stazione di croydon dove ogni 10 minuti c è un treno per il centro,
2019년 12월에 7박 숙박함
답변 제공: Maryam 님, 2020년 1월 5일
Dear Sir/Madam Thank you so much for taking the time to write a review on your recent stay. Very sorry that you had to experience all the above and we shall take on broad all your concerns so we don't have a repeat. I will investigate this matter personally and will do everything I can to ensure this does not happen again. We hope to welcome you back again in the future. Kind Regards Maryam Guest Service Agent

10/10 - 훌륭해요

Maya

2019년 12월에 1박 숙박함

8/10 - 좋아요

Mohammed

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good
2019년 12월에 2박 숙박함
답변 제공: Maryam 님, 2020년 1월 5일
Dear Sir/Madam Thank you so much for taking the time to write a review on your recent stay. We hope to welcome you back again in the future. Kind regards

10/10 - 훌륭해요

Holly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 1박 숙박함
답변 제공: GSM - Giulia Deriu 님, 2020년 1월 3일
Dear Holly, Thank you so much for staying with us and sharing your feedback. We are pleased to see a 10/10 and we hope you come back soon.

8/10 - 좋아요

syed

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 8박 숙박함
답변 제공: Maryam 님, 2020년 1월 5일
Dear Sir/Madam Thank you so much for taking the time to write a review on your recent stay. We hope to welcome you back again in the future. Kind regards

8/10 - 좋아요

michelle

좋아요: 직원 및 서비스
Prima basic hotel
Prima basic hotel op Ong 40 min van het centrum van Londen. Kamer was goed zou wat beter gepoetst mogen worden. Ontbijt was goed.
2019년 12월에 4박 숙박함
답변 제공: Maryam 님, 2020년 1월 5일
Dear Sir/Madam Thank you so much for taking the time to write a review on your recent stay. I'm glad the location suited your stay, We hope to welcome you back again in the future. Kind regards

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태
Bathroom smelled
2019년 12월에 2박 숙박함
답변 제공: Maryam 님, 2020년 1월 5일
Dear Sir/Madam Thank you for taking the time to write a review on your recent stay. I'm very sorry to hear that, I will investigate this matter personally and will do everything I can to ensure this does not happen again. Kind regards

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Aardig personeel. De kamer was groot genoeg voor mij. Het ontbijt was eenvoudig maar prima. Leuke buurt met veel winkels en de Lidl zit om de hoek.
2019년 12월에 5박 숙박함
답변 제공: Maryam 님, 2020년 1월 5일
Dear Sir/Madam Thank you so much for taking the time to write a review on your recent stay. We hope to welcome you back again in the future. Kind regards

4/10 - 별로예요

Ka Wa

가족 여행
별로예요: 청결 상태, 직원 및 서비스
Bad service
Bad breakfast reserved Crowd
2019년 12월에 5박 숙박함
답변 제공: Maryam 님, 2020년 1월 5일
Dear Sir/Madam Thank you for taking the time to write a review on your recent stay. I'm very sorry to hear that you did not enjoy your Breakfast. I will investigate this matter personally and will do everything I can to ensure this does not happen again. Kind regards

8/10 - 좋아요

Sarthak

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 4박 숙박함
답변 제공: Maryam 님, 2020년 1월 5일
Dear Sir/Madam Thank you so much for taking the time to write a review on your recent stay. We hope to welcome you back again in the future. Kind regards Maryam Guest Service Agent

10/10 - 훌륭해요

Kerry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
excellent
great staff
2019년 12월에 2박 숙박함
답변 제공: Jay 님, 2019년 12월 31일
Dear Kerry Thank you for taking the time to write a review on your recent stay. We are glad you enjoyed your stay and was happy with the staff. Again, thank you for your time and patience, We hope to welcome you back again in the future. Kind regards Kasongo Junior Guest Service Manager

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 1박 숙박함
답변 제공: Jay 님, 2019년 12월 31일
Dear Kevin, Thank you for taking the time to write a review on your recent stay. We are glad you enjoyed your stay and was happy with the service you received. Again, thank you for your time and patience, We hope to welcome you back again in the future. Kind regards Kasongo Junior Guest Service Manager

6/10 - 괜찮아요

Léa

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
2019년 12월에 2박 숙박함
답변 제공: Jay 님, 2019년 12월 31일
Dear Lea, Thank you for taking the time to write a review on your recent stay. We are glad you enjoyed your stay and was happy with the service you received. Again, thank you for your time and patience, We hope to welcome you back again in the future. Kind regards Kasongo Junior Guest Service Manager

8/10 - 좋아요

Hundraj Jashan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
BUENO BONITO Y BARATO
Mi estancia fue maravillosa en todos los aspectos, todo estaba perfecto..
2019년 12월에 5박 숙박함
답변 제공: Jay 님, 2019년 12월 31일
Dear Hundraj Jashan, Thank you for taking the time to write a review on your recent stay. We are glad you enjoyed your stay and was happy with the service you received. Again, thank you for your time and patience, We hope to welcome you back again in the future. Kind regards Kasongo Junior Guest Service Manager