Dear Yongsuk, We are pleased to hear you have appreciated our Breakfast and you have enjoyed the overall experience with us. However, we’re sorry we felt below your expectation regarding the size of our family bedroom. We hope that you will give us the opportunity to serve you again in the future. With regards

Dear Benjamin, I'm glad to see that you gave us an 8/10 score. We hope you have enjoyed your stay in London. Once again thank you for taking the time to review your stay with us and we hope to welcome you back again very soon. Kind Regards

Dear Anonymous, Thank You for taking the time to review your recent stay with us. We are delighted with the score of 4/5 and glad you found the hotel clean, comfortable and the Team attentive. Once again thank you for taking the time to review your stay and we hope to welcome you back again soon. Kind Regards,

Dear Erik Kollerup, Thank you for your review and for staying with us. I would like to start by apologizing to you for not meeting your expectations regarding the comfort of our mattress. We strive to make each stay as pleasant and comfortable as possible, and we will revise with our Team your comment in order to provide a better experience in the future. I hope you will give us another chance to make your stay as best as it can be. Kind regards

Dear Shenaimsa, Thank you for your review and for staying with us. Our goal is to ensure that each guest stay is an excellent one. We appreciate your nice comment regarding our Team and our included breakfast and the convenient location of our hotel. However, we are sorry we fell below your expectation regarding our internet connection. I ensure you that we will look into this point and our Management will do all the best to offer a better internet service next time. We would hope that you would give us another chance to make your stay as best as it can be. Kind regards

Dear Anonymous, We are pleased to hear you have found our Team friendly. However, we’re sorry we fell below your expectation regarding our breakfast selection and the size of our standard beds. We will look into these points. The feedback we receive from our valued guests, like you, enables us to target problem and welcome any opportunity to improve. Once again thank you for staying and we do hope you give us another chance to make your stay as best as it can be. Kind Regards

Dear Martin Bo, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express LONDON - SWISS COTTAGE. I would like to apologize to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Best regards

Dear Anonymous, Thank you for your review and for staying with us. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will revise with our Team your score in order to provide a better experience in the future. I hope you will give us another chance to make your stay as best as it can be. Kind regards Rosalba F. GSM

Dear Anonymous, Thank you for your review and for staying with us. It is encouraging to read that you enjoyed the overall experience provided by our hotel. A positive guest experience is something our Team takes great pride in, so we value your feedback. We hope you will visit us again. Kind regards Rosalba F. GSM

Dear Tophotel, Thank you for staying with us and for leaving a nice feedback. We are extremely pleased you had a great stay with us and you like the location and its facilities. We are happy that our team managed to accommodate you and your family in a more comfortable room. A positive guest experience is something our Team takes great pride in, so we value your feedback. We hope to get the pleasure of welcoming you back soon. Kind Regards Rosalba F. Guest Satisfaction Manager

Dear Anonymous, Thank you for your review and for staying with us. Our goal is to ensure that each guest stay is an excellent one. We are sorry as we fell below your expectation regarding our room size and the comfort of the sofabed. We will look into these points. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate department. Again, many thanks for your feedback. We hope to see you again soon. Sincerely, Rosalba F. GSM LONFR

Dear Benaissa, Thank you for taking the time to tell us about your experience at Holiday Inn Express LONDON - SWISS COTTAGE. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Kind Regards Rosalba F. GSM LONFR

Dear William, Thank you for taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. With regards

Dear Anonymous, Thank you for your review and for staying with us. Our goal is to ensure that each guest stay is an excellent one. We are glad to hear you appreciated our Team effort and service. However, we are sorry we fell below your expectation regarding our room cleanliness. We will look into this point. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate department. We would hope that you would give us another chance to make your stay as best as it can be. Sincerely,

Dear Anonymous, Thank you for your review and for staying with us. Our goal is to ensure that each guest stay is an excellent one. However, we are sorry we fell below your expectation regarding our internet connection. I ensure you that we will look into this point and our Management will do all the best to offer a better internet service next time. We would hope that you would give us another chance to make your stay as best as it can be. Sincerely,

Dear Anonymous, Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We hope that you will give us the opportunity to serve you again in the future. Kind regards,

Dear Gillian, Thank you for sharing your review following your recent stay with us. We are pleased you gave us a 4 out of 5 star review on some aspects of our services and facilities. On the other hand, we are very sorry to read that you experienced inconvenience because we did not meet your expectations regarding the variety of Holiday Inn Express breakfast. We will look into this point. I assure you the feedback of our hotel will be reviewed and forwarded to the appropriate department. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. With regards Rosalba F. GSM LONFR

Dear Anonymous, thank you for your recent stay with us and your feedback. We are extremely glad to hear that you appreciated our overall service. We hope to see you in the next future. Best Regards

Dear Anonymous, Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We hope that you will give us the opportunity to serve you again in the future. Kind regards,

Dear Anonymous, Thank you for taking the time to rate your stay with us. We are glad to hear that you appreciated our friendly Team service and the cleanliness of our rooms. Our location is handy and close to transports and the heart of London. We do apologize if the mattresses were not comfortable enough. We will look in to this matter. We hope you will give us the chance to welcome you again in the future. Kind regards Rosalba LONFR GSM

Dear Anonymous, We are pleased to hear you enjoyed your stay with us and the convenient location.We are also glad you enjoyed our breakfast and the service offered by the Team. We hope to get the pleasure of welcoming you back soon. Kind regards Rosalba GSM LONFR

Dear Diana, Thank you for your review and for staying with us. Our goal is to ensure that each guest stay is an excellent one. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope to see you again soon. Sincerely,

Dear Guest, I am pleased to hear you enjoyed your stay and especially our breakfast. A positive experience is something our Team takes great pride in, and we value your feedback to improve the service day by day. We hope to get the pleasure of welcoming you back soon. Kind regards

Dear Anonymous, Thank you for taking your time in submitting your feedback about your recent stay with us. We are pleased to read that you have found our hotel, the breakfast and our location at your convenience and we do hope to welcome you back soon. Kind Regards

Dear Guest, Thank you for providing the review following your recent stay with us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We hope that you will give us the opportunity to serve you again in the future. Kind regards