We are sorry to hear of your disappointment. The breakfast that we are providing it's a continental one.

Thank you very much for the fantastic review. I am so delighted that generally you had a great stay with us. Hope to see you again soon. Kind Regards, Kishor SHIMPI Assistant General Manager

Dear Dionne,Thank you for taking the time to leave us a positive rating on Expedia. We are delighted to see that you had a good experience during your stay at Ibis Budget Hounslow.If there is anything specific that you particularly enjoyed or any suggestions you have for improvement, please feel free to share them with us. Your feedback is invaluable as we strive to provide the best possible experience for our guests.We look forward to welcoming you back for another pleasant stay in the future.Best regards,

Dear Usman,Thank you for leaving us a perfect 5-star rating on Expedia. We are thrilled to hear that you enjoyed your stay at Ibis Budget Hounslow, particularly our convenient location.We appreciate your positive feedback, and we hope to have the pleasure of welcoming you back again soon for another enjoyable stay.Best regards,

Dear Silvio,Thank you for sharing your feedback regarding your recent stay with us. We're delighted to hear that you found our hotel to be conveniently located near a subway station, despite being in zone four. We understand that the commute to central London may be a bit longer, but we appreciate your understanding.Your comment about the subway being crowded at times is duly noted, and we apologize for any inconvenience this may have caused. We're constantly working to provide the best possible experience for our guests, and we'll continue to monitor the situation to ensure that our guests' journeys are as comfortable as possible.We're pleased that you found our hotel to be a good investment for the price and amenities offered. Providing value for money is important to us, and we're glad that you felt your stay met your expectations in this regard.Thank you again for your feedback, and we hope to welcome you back for another enjoyable stay in the future.Warm regards,

Dear Marcelo,Thank you for your kind review! We are thrilled to hear that you had a positive experience with our customer service team. Providing excellent service is always our top priority, and we're delighted that we could meet your expectations.If you have any further feedback or if there is anything else we can assist you with, please feel free to let us know. We look forward to welcoming you back for another fantastic stay in the future!Best regards,

Dear Jonathan,Thank you for taking the time to share your positive feedback with us! We are thrilled to hear that you enjoyed your stay and found our hotel conveniently located near the tube station.If you have any further comments or if there is anything else we can assist you with, please feel free to reach out. We look forward to welcoming you back for another excellent experience in the future!Best regards,

Dear Fang,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our hotel conveniently located near the tube station and appreciated the proximity to the supermarket.We apologize for any inconvenience caused by the size of the room. We understand that space can be limited in budget accommodations, but we strive to ensure that all our guests have a comfortable stay. Your comments will be shared with our team for further consideration.If you have any further feedback or if there is anything else we can assist you with, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for an improved experience in the future.Best regards,

Dear Frank,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our hotel to have the essentials you needed for your stay.Ensuring a clean and comfortable environment for our guests is our top priority, and we're pleased to know that you found our accommodations satisfactory in this regard.If there's anything specific you believe we could improve upon to earn a higher rating from you in the future, please don't hesitate to let us know. Your feedback helps us to continuously enhance our services and facilities.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even more enjoyable experience.Warm regards,

Dear Jonathan,Thank you for sharing your feedback with us regarding your recent stay. We appreciate your honest assessment and the opportunity to address your concerns.We're glad to hear that you found our hotel to be cheap, clean, and conveniently located near the airport. We apologize for any inconvenience caused by the unexpected fire alarm at 2 am. Your safety is our top priority, and we're sorry for any disturbance this may have caused during your stay.We appreciate your recognition of our staff's efforts in maintaining a high level of service, especially in a busy environment.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more seamless experience in the future.Warm regards,

Dear Raymond,Thank you for taking the time to share your positive experience with us! We're delighted to hear that you had a great stay and that our staff provided you with excellent service.Providing friendly and helpful service to our guests is a top priority for us, and we're thrilled that our team went out of their way to assist you during your time with us.We truly appreciate your kind words and your perfect rating. It means a lot to us to know that we were able to make your stay memorable.We hope to have the pleasure of welcoming you back for another fantastic experience in the future. If there's anything else we can do to further enhance your stay, please don't hesitate to let us know.

Dear Kim Wing,Thank you for sharing your feedback with us. We're sorry to hear that your experience fell short of your expectations, as indicated by your rating.We value your input and would like to understand more about what aspects of your stay didn't meet your needs. Your satisfaction is important to us, and we strive to provide excellent service to all our guests.If you're open to it, we would appreciate the opportunity to discuss your concerns further and work towards addressing any issues. Please feel free to reach out to our team directly so that we can better understand your experience and make improvements where needed.Thank you for bringing your concerns to our attention, and we hope to have the opportunity to better serve you in the future.

Thank you, Maik, for your feedback. We appreciate you taking the time to share your thoughts with us.We're sorry to hear that your experience with us fell short of your expectations. Your satisfaction is important to us, and we would like to understand more about what aspects of your stay didn't meet your needs.If you're open to it, we would appreciate the opportunity to discuss your concerns further. Please feel free to reach out to our team directly so that we can address any issues and work towards making improvements.Thank you again for your feedback, and we hope to have the opportunity to better serve you in the future.

Dear Ian,Thank you for sharing your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay. Your comfort and satisfaction are of utmost importance to us, and we regret that we fell short in meeting your expectations.We understand that noise disturbances from landing flights and the security spotlight's illumination caused disruptions to your sleep and comfort. We will certainly look into ways to minimize such disturbances in the future to ensure a more peaceful environment for our guests.Additionally, we apologize for the issues with our computer system and the poor internet connection. We are actively working to address these technical issues to prevent any future disruptions to our guests' experiences.We appreciate your valuable feedback, as it helps us identify areas for improvement. Please know that we take your concerns seriously and will use them to enhance our services for all guests.If you have any further comments or if there's anything else we can do to assist you, please don't hesitate to contact us directly. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.

Thank you for your feedback, Jason. We apologize for any inconvenience caused by the lack of tea and coffee making facilities in your room. We understand that these amenities are important for our guests' comfort and convenience, and we will take your comments into consideration for future improvements. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We appreciate your input and hope to welcome you back again in the future.

Dear Francesco,Thank you for taking the time to leave a positive review of your recent stay with us. We are delighted to hear that you had a wonderful experience at our hotel.Your satisfaction is our top priority, and we are thrilled that you found everything to your liking during your time with us. If you have any further feedback or if there is anything else we can do to enhance your future stays, please feel free to let us know.We truly appreciate your kind words and hope to have the pleasure of welcoming you back again soon.Best regards,

Thank you for sharing your feedback, Paul. We're glad to hear that you found the hotel to be clean during your stay. We're always striving to improve, so if there are any specific areas where you think we could do better, please feel free to let us know. Your input helps us ensure that we continue to meet and exceed our guests' expectations. We hope to have the opportunity to welcome you back in the future for an even better experience.

We're deeply sorry to hear about your disappointing experience, Brian. Your feedback is concerning, and we take it seriously. We will address these issues immediately to ensure that they do not occur in the future. Please accept our sincerest apologies for any inconvenience caused. If there is anything further we can do to rectify the situation, please do not hesitate to reach out to us directly.

Thank you for your feedback, Roger. We really appreciate it. We apologies for any inconvenience !

Thank you once again for your feedback, which is invaluable in our efforts to assess and continually improve upon the quality of our service. I hope we will have the pleasure of welcoming you back to Ibis and better meeting your expectations in the future.

Thank you once again for your feedback, which is invaluable in our efforts to assess and continually improve upon the quality of our service. I hope we will have the pleasure of welcoming you back to Ibis and better meeting your expectations in the future.

Thank you foor your feedback, Chris. We really appreciate it .

Thank you for your feedback , Lorna. We really appreciate it.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Thank you for your feedback, Baburao. We apologies for any inconvenience.

Thank you for your feedback, Michele. We apologies for any inconvenience!

Thank you for your feedback, Mukesh. We apologies for any inconvenience!

Thank you for your feedback, Kurt. We apologies for any inconvenience!

Thank you for your feedback, Chandra. I was disappointed that you felt that the standard of English amongst staff, especially those on Reception was unacceptable. Whilst we are a multi-national company that employs staff from a diverse range of backgrounds, it is a requirement that all front desk staff have a certain level of fluency in English. I was disappointed to learn that the standard of cleanliness in your bedroom fell below expectations. Our Housekeeping team have a stringent set of daily procedures to follow and it is evident these were not adhered to on this occasion, for this I apologise.

Thank you for your feedback, Bina . I was disappointed to learn that the standard of cleanliness in your bedroom fell below expectations. Our Housekeeping team have a stringent set of daily procedures to follow and it is evident these were not adhered to on this occasion, for this I apologise. We have, of course, taken up your particular complaint with the staff involved to rectify any shortcomings.

Thank you for your feedback, Dave. We really appreciate .

Thank you for your feedback, Samantha . . As with most city centre hotels, the hotel does indeed charge for parking. I understand that this is one of the few central hotels able to provide guests with on site parking, and that the rates offered are competitive. Nonetheless, I am sorry that you were not aware of this charge prior to your stay; this should have been clearly communicated. I was disappointed to learn of the manner in which your query was dealt with by a member of our staff. This lack of customer service is not acceptable and I assure you that appropriate action has been taken to ensure that an incident of this nature does not reoccur.

Thank you for your feedback, Claire. We really appreciate it. We hope to welcome you back soon!

Thank you for your feedback, David. Your feedback on the condition of the room has also been passed to the housekeeping team. I am sure that had you addressed these issues with the staff on duty at the time they would have made every effort to rectify the situation, however this does not in any way excuse the disappointment you were subject to and you should not take this as indicative of the level and service that Ibis strives to provide.

Thank you for your feedback

Thank you for feedback, Guillaume .We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Thank you for your feedback, Oskar . We really appreciate it.

Thank you for your feedback, Satvir. We really appreciate it.

Thank you for your feedback, Tim.At Ibis you should always find your room to be clean and I was most surprised and disappointed to read that this was not your experience. I assure you that the shortfalls in cleanliness you have described are not at all typical. In view of your comments, expected standards have been reiterated to all housekeeping staff.

Thank you for your feedback . We appreciate it.

Thank you for your feedback, Priscilla. We really appreciate it.

Thank you for your feedback, Dilip . We apologies for any inconvenience!

Thank you for your feedback, Wilfred . We apologies for any inconvenience!

Thank you for your feedback, Elizabeth . We appreciate it.

Thank you for your feedback, Preet . We appreciate it .

Thank you for your feedback, Wesley . We appreciate it.

Thank you for your feedback, Anthony. We apologies for any inconvenience!

Thank you for your feedback, Khurram.

Thank you for your feedback , Martyn . We apologies for any inconvenience!