숙박 시설 정면 - 저녁/밤

로열 랭커스터 런던 여행 후기

5 out of 5
로열 랭커스터 런던
Lancaster Terrace, London, England

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 1007개 이용 후기 중 743개" "
평점 8 - 좋아요. 1007개 이용 후기 중 203개" "
평점 6 - 괜찮아요. 1007개 이용 후기 중 34개" "
평점 4 - 별로예요. 1007개 이용 후기 중 20개" "
평점 2 - 너무 별로예요. 1007개 이용 후기 중 7개" "

9.8/10

청결 상태

9.4/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

10/10 - 훌륭해요

taeuk

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 3박 숙박함
답변 제공: Felice 님, 2022년 9월 2일
Greetings Taeuk, I am delighted to know your expectations were exceeded, on all fronts, on this occasion. Rest-assured your kind comments have been shared and celebrated with the entire team! We look forward to welcoming you back again very soon. Best wishes, Felicia, Guest Services at Business Communications Centre, Royal Lancaster London.

10/10 - 훌륭해요

Don Koo

2021년 11월에 1박 숙박함
답변 제공: busybees 님, 2021년 12월 4일
Dear Sir, Thank you ever so much for having taken the time to share this wonderful review following your recent stay with us. I am delighted to see that you had such a fabulous experience and hope to have the pleasure of welcoming you back in the not too distant future. Should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal. Kind Regards, Maria Guest Services at Business Communications Centre, Royal Lancaster London.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
편안한 숙소!
런던에서 묶은 숙소중 제일 호텔다운 호텔이었어요. 클래식 룸은 뷰는 없지만(ㅜㅜ) 주차장 있고, 파크랑 가깝습니다
2021년 11월에 1박 숙박함
답변 제공: Felice 님, 2021년 11월 22일
Dear Sir/ Madam, Thank you so much, for having taken the time to share this wonderful review, Following your recent Special Engagement stay here, at the Royal Lancaster London Hotel. I am delighted to see that you had such an Exceptional experience. And hope to have the pleasure of welcoming you, back in the very near future. Should you ever require any assistance at all, with the making of future reservations, We remain entirely at your disposal. Kindest regards, Felicia V. Guest Services, Royal Lancaster London Hotel, W2.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
전반적인 후기
한국인 후기가 없어 예약시 망설였습니다. 무료취소와 트윈베드, 조식 조건을 모두 포함하느라 하루에 55만원 꼴로 예약했습니다. 사실 이 가격이면 우리나라 신라호텔 수준이어야 하는데 막상 가보니 우리나라 홍제동에 있는 그랜드힐튼 수준이었습니다. 그렇지만 침구가 무척 깨끗하고 좋았습니다. 화장실 수압은 낮았지만 씻는데 문제 있는 수준은 아니었습니다. 조식은 들어갈 때 룸넘버만 말하고 먹으면 됩니다. 조식은 무척 잘 나옵니다. 유럽식 음식과 볶음밥, 포크 수프, 각종 샐러드, 빵, 요거트, 다양한 과일 등 값어치를 하니 드시길 추천합니다. 아 맛이 좀 이상하지만 김치도 있어요. 호텔 내 nipa 타이 음식점이 있는데 팟타이는 짭니다. 새우볶음밥은 맛있는데 12파운드라 가격대비 훌륭합니다. 호텔에 바로 붙어 센트럴선 지하철과 94번 버스가 있어 시내 다니기 좋으며 패딩턴역과도 걸어서 5분이라 히드로익스프레스 타고 20분이면 호텔에 옵니다. 오늘 길이 계단도 없고 모두 평지라 캐리어 끌고 이동하기 좋았습니다. 호텔서비스는 눈에 띄는 친절함도 없지만 그렇다고 불친절하지도 않았습니다. 객실청소는 매일 해줬으며 팁을 가져가는 날과 안가져 가는 날이 있었습니다.
2019년 10월에 4박 숙박함
답변 제공: Felicia 님, 2019년 11월 22일
Dear Sir/ Madam, Thank you so much, for having taken the time to share this wonderful review, Following your recent stay here, at the Royal Lancaster London Hotel. I am delighted to see that you had such an Exceptional experience. And we hope to have the pleasure of welcoming you, back in the very near future. Should you ever require any assistance at all, with the making of future reservations? I remain entirely at your disposal. Kindest regards, Felicia - Guest Services/ Business Centre, Royal Lancaster London Hotel, W2.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The room codition was very good and staffs are kind. Underground station and Hyde park were very close. Room was a bit small but not uncomfortable. Although the price are not cheap, I recommend this hotel.
2019년 10월에 3박 숙박함
답변 제공: LAura 님, 2019년 10월 7일
Dear Guest, Thank you ever so much for having taken the time to share this wonderful review following your recent stay with us. I am delighted to see that you had such a fabulous experience and hope to have the pleasure of welcoming you back in the not too distant future. Should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal. Kind Regards, Alexander Henskens Hotel Manager ahenskens@royallancaster.com

10/10 - 훌륭해요

JINSOOK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치 좋음. 공항. 역에서 가깝고 런던시내 및 주요관광지 그리고 무엇보다 로얄파크에 인접해 있어 매우 좋았음. 호텔 깨끗하고 서비스 훌륭함. 조식은 종류가 많진 않지만 간단히 먹기 딱 좋고 맛도 나쁘지 않음. 이지역을 다시 방문한다면 재숙박 의사 백프로 있음.
2019년 6월에 4박 숙박함
답변 제공: Guest Services 님, 2019년 6월 24일
Dear Sir or Madam, Thank you so much, for having taken the time to share this wonderful review, Following your recent stay here, at the Royal Lancaster London Hotel. I am delighted to see that you had such an Exceptional experience. And we hope to have the pleasure of welcoming you, back in the very near future. Should you ever require any assistance at all, with the making of future reservations? I remain entirely at your disposal. Kindest regards, Nadia Balde Guest Services, Royal Lancaster London Hotel

8/10 - 좋아요

YUKYUNG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 5박 숙박함
답변 제공: Guest Services 님, 2019년 6월 8일
Dear Sir or Madam, Thank you for having taken the time to share a review following your recent stay with us. I am pleased to see that you had an enjoyable experience and hope to have the pleasure of welcoming you back again soon. Should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal. Kind Regards, Guest Services, Royal Lancaster London.

10/10 - 훌륭해요

TAEKYUNG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 4박 숙박함
답변 제공: FV 님, 2019년 3월 3일
Dear Taekyung, Thank you ever so much for having taken the time to share this wonderful review following your recent stay with us. I am delighted to see that you had such a fabulous experience and hope to have the pleasure of welcoming you back in the not too distant future. Should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal. Kind Regards, FV, Business Centre. Royal Lancaster London Hotel, London, W2.

8/10 - 좋아요

SANGHWAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
추천
깔끔하게 정돈된 호텔입니다.
2018년 5월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
wonderful location for relax.

10/10 - 훌륭해요

jaehee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치좋은호텔
너무만족스러웠습다

10/10 - 훌륭해요

Sanghwan Kweon 님, Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and comfortable
Great
2017년 11월에 3박 숙박함

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Felice 님, 2024년 4월 17일
Dear Richard,Thank you for taking the time to share a review, following your recent stay with us. I am pleased to know you had an enjoyable experience and hope to have the pleasure, of welcoming you back again soon. Best regards,Felice,Guest Services at Business Communications Centre,Royal Lancaster London.

8/10 - 좋아요

Suad

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I wasn’t happy with the car park the change me 60 for 2 night and the wasn’t any bottle of water in the room I have to hask for it everything else was good
2024년 4월에 2박 숙박함
답변 제공: Maria 님, 2024년 4월 14일
Dear SuadThank you ever so much for taking the time to share an honest review. Following your recent stay with us. I am delighted to learn you had a satisfying experience and hope to have the pleasure, of welcoming you back soon.Best wishes,Maria, Guest Services at Business Centre, Royal Lancaster London.

10/10 - 훌륭해요

Navroop

2024년 4월에 2박 숙박함
답변 제공: Rahel 님, 2024년 4월 10일
Dear NavroopThanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Kyelim

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was clean and well managed. Housekeeping was great where the manager also checked in. The only downside is that the room is quite small where it was difficult to find a spot to open up our luggage
2024년 4월에 2박 숙박함
답변 제공: Rahel 님, 2024년 4월 10일
Dear KyelimThank you for taking the time to share a review. Following your recent stay with us,. I am pleased to know that, in spite of your concerns regarding room size, your lasting impression remains a positive one. You may consider joining our online, immediate approval Friends of Royal Lancaster London membership. To benefit immensely on your next visit from generous concessions. On our more spacious room categories, subject to availability, and much more! Should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal.Best regards, Guest Services at Business Communications Centre, Royal Lancaster, London.

10/10 - 훌륭해요

Michael Charles

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property in a beautiful area 1 block from the Central Line and 5 min walk from Healthrow Express.
2024년 4월에 5박 숙박함
답변 제공: Business Communications Centre 님, 2024년 4월 10일
Dear Michael Charles,Thank you for taking the time to share a review following your recent stay with us. We are pleased to see that you had an enjoyable experience. And I hope to have the pleasure of welcoming you back again soon.Should you ever require any assistance at all, with the making of future reservations, We remain entirely at your disposal.Kind regardsRahel,Guest Services at Business Communications Centre,Royal Lancaster London Hotel, W2.

10/10 - 훌륭해요

Alan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Service
2024년 4월에 2박 숙박함
답변 제공: Business Communications Centre 님, 2024년 4월 10일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

larissa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a beautiful property right across from the magnificent Hyde Park. The tube and bus stop are just round the corner. The staff’s friendliness and attention to detail is superb. We also enjoyed an incredible view of the city from our comfortable bedroom. The room was extremely clean. We also enjoyed the complimentary coffee and biscuits in our room.
2024년 3월에 4박 숙박함
답변 제공: Felice 님, 2024년 4월 4일
Salutations Larissa,Thank you so much for taking the time to share a review, following your recent stay with us. I am delighted to learn you had an exceptionally pleasant experience. It is heartwarming to acknowledge that our efforts, are much appreciated. I do hope to have the pleasure of welcoming you back. Ideally, In the not-too-distant future. Best wishes,Felice, Guest Services at Business Communications Centre, Royal Lancaster London.

10/10 - 훌륭해요

David

2024년 3월에 2박 숙박함
답변 제공: Felice 님, 2024년 4월 4일
Dear David,Thank you ever so much for taking the time to share an honest review. Following your recent stay with us. I am delighted to learn you had a satisfying experience and hope to have the pleasure, of welcoming you back soon.Best wishes,Felice, Guest Services at Business Communications Centre, Royal Lancaster London.

10/10 - 훌륭해요

Zoraya 님, Palmetto Bay

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely stay; thank you!
2024년 3월에 4박 숙박함
답변 제공: Felice 님, 2024년 3월 27일
Greetings Zoraya,Thank you ever so much for taking the time to share an honest review. Following your recent stay with us. I am delighted to learn you had a pleasant experience and hope to have the pleasure of welcoming you back. Ideally, in the not-too-distant future. Best wishes,Felice, Guest Services at Business Communications Centre, Royal Lancaster London.

10/10 - 훌륭해요

MALCOLM

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location and a very nice hotel
2024년 3월에 1박 숙박함
답변 제공: AM 님, 2024년 3월 25일
Dear Malcolm,Thank you for having taken the time to share a review following your recent stay with us. I am pleased to see that you had an enjoyable experience and hope to have the pleasure of welcoming you back again soon. Kind regards,Andrea,Guest Services at Business Communications Centre,Royal Lancaster London.

10/10 - 훌륭해요

Julie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pleasant surprise! Really liked the vibe of the hotel - rooms are well appointed and very bright even if a bit small. Many have great views towards Hyde Park. Quiet area and super assessable to Notting Hill, Marleybone, Mayfair etc., tube station next door, Paddington Station 10 min taxi ride and who doesn’t love a walk in Hyde Park which is right across the street. The staff was amazing - so friendly and helpful, really made the stay memorable!
2024년 3월에 2박 숙박함
답변 제공: AM 님, 2024년 3월 24일
Dear Julie,Thank you so much for having taken the time to share this wonderful review. Following your recent stay with us,. I am delighted to know you had such a fabulous experience. I hope to have the pleasure of welcoming you back in the not-too-distant future. Best wishes,Andrea, Guest Services at Business Communications Centre,Royal Lancaster London.

10/10 - 훌륭해요

Peter

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is outstanding, great Thai restaurant on premises.
2024년 3월에 7박 숙박함
답변 제공: AM 님, 2024년 3월 25일
Dear PeterThank you for having taken the time to share a review following your recent stay with us. I am pleased to see that you had an enjoyable experience and hope to have the pleasure of welcoming you back again soon. Kind regards,Andrea,Guest Services at Business Communications Centre,Royal Lancaster London.

10/10 - 훌륭해요

Sergei 님, Toronto

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very surprising stay, the area, the facilities and the staff all superb!!
2024년 3월에 2박 숙박함
답변 제공: Felice 님, 2024년 3월 18일
Greetings Sergei,Thank you so much for taking the time to share this wonderful review. Following your recent stay with us. I am delighted to learn you had an exceptionally pleasant experience. For it is heartwarming to know our efforts, have met full fruition. I do hope to have the pleasure of welcoming you back. Ideally, In the not-too-distant future. Best regards,Felice, Guest Services at Business Communications Centre, Royal Lancaster London.

10/10 - 훌륭해요

Stephanie

2024년 3월에 1박 숙박함
답변 제공: Felice 님, 2024년 4월 4일
Dear Stephanie,Thank you kindly for posting a review, following your recent stay with us. It is pleasing to know you enjoyed your stay and we you will visit again soon.Kind regards,Felicia, Guest Services at Business Communications Centre,Royal Lancaster London.

10/10 - 훌륭해요

Bruce

2024년 3월에 1박 숙박함
답변 제공: Felice 님, 2024년 4월 4일
Dear Bruce,Thank you so much, for having taken the time to share this wonderful review. Following your recent stay with us. I am delighted to know you had such a fabulous experience. We hope you will visit again soon.Best wishes,Felice, Guest Services at Business Communications Centre,Royal Lancaster London.

10/10 - 훌륭해요

IRINA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful and modern
2024년 3월에 2박 숙박함
답변 제공: Felice 님, 2024년 3월 13일
Dear Irina,Thank you so much, for having taken the time to share a review. Following your recent stay with us. We are delighted to learn you had such a fabulous experience. We do look forward to welcoming you back. Hopefully, in the near future. Best regards,Felice, Guest Services at Business Communications Centre,Royal Lancaster London.

10/10 - 훌륭해요

Christoph

2024년 3월에 1박 숙박함
답변 제공: Felice 님, 2024년 4월 4일
Greetings Christoph,Thank you ever so much for taking the time to post a review. Following your recent stay with us. I am delighted to learn you had a pleasant experience and hope to have the pleasure of welcoming you back. Ideally, in the not-too-distant future. Best wishes,Felicia,Guest Services at Business Communications Centre, Royal Lancaster London.

10/10 - 훌륭해요

Paula

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Felice 님, 2024년 3월 9일
Dear Paula,Thank you so much for having taken the time, to share a review. Following your recent stay with us. I am delighted to know you had a pleasant experience and hope to have the pleasure, of welcoming you back. Ideally, in the not too distant future. Best wishes,Felice, Guest Services at Business Communications Centre, Royal Lancaster London.

10/10 - 훌륭해요

Sarah

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel and staff. Room was cosy and clean, but expected a slightest bigger space for the price.
2024년 2월에 1박 숙박함
답변 제공: Felice 님, 2024년 2월 28일
Greetings Sarah, Thank you kindly for having taken the time to share this review. Following your recent stay with us. I am pleased to know in spite of your concerns regarding the said, your lasting impression remains a most positive one. You may consider on your next visit, selecting from one of our more spacious room categories - subject to availability and with much more incentives awaiting you! With this in mind, I do hope to welcome you back again soon. Best regards, Felice, Guest Services at Business Communications Centre, Royal Lancaster London.

10/10 - 훌륭해요

AWATIF Y A S

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
every thing was exelent
2024년 2월에 9박 숙박함
답변 제공: Felice 님, 2024년 2월 21일
Felicitations AWATIF Y A S!Thank you so much for having taken the time, to share this wonderful review. Following your recent stay with us. I am delighted to know you had a pleasant experience and I hope to have the pleasure of welcoming you back. Ideally, n the not-too-distant future. Best wishes,Felice, Guest Services at Business Communications Centre, Royal Lancaster London.

10/10 - 훌륭해요

Moaed 님, Chester

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good place to stay just remember they are charging £55 per each night for parking I don’t think is reasonable
2024년 2월에 1박 숙박함
답변 제공: Felice 님, 2024년 2월 17일
Dear Moaed,Thank you kindly for taking the time to share a review. Following your recent stay with us. I am pleased to know in spite of your concerns regarding the above, your lasting impression remains a positive one. I do also hope to welcome you back again soon. Kind regards,Felice,Guest Services at Business Communications Centre,Royal Lancaster London.

10/10 - 훌륭해요

Ram

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2024년 2월에 1박 숙박함
답변 제공: Felice 님, 2024년 2월 17일
Greetings Ram,Thank you so kindly for taking the time to share a review. Following your recent stay with us. I am delighted to know you had such an exceptional experience. I hope to have the pleasure of welcoming you back, in the not-too-distant future.Best regards,Felice, Guest Services at Business Communications Centre,Royal Lancaster London.

10/10 - 훌륭해요

balal

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Good
2024년 2월에 2박 숙박함
답변 제공: Felice 님, 2024년 2월 12일
Greetings Balal,Thank you so much for having taken the time, to share this review. Following your recent stay with us. I am delighted to know you had a pleasant experience, and I hope to have the pleasure of welcoming you back. Ideally, in the not-too-distant future. Best regards,Felice, Guest Services at Business Communications Centre, Royal Lancaster London.

8/10 - 좋아요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Felice 님, 2024년 2월 12일
Dear Stephen,Thank you so much for having taken the time, to post a review. Following your recent stay with us. I am delighted to know you had a pleasant experience and hope to have the pleasure, of welcoming you back. In the not-too-distant future. Best wishes,Felice, Guest Services at Business Communications Centre, Royal Lancaster London.

8/10 - 좋아요

KRISHNAN 님, elizabethtown

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location. Rooms small. But clean hotel.
2024년 1월에 4박 숙박함
답변 제공: Business Communications Centre 님, 2024년 2월 5일
Dear KrishnanThank you for taking the time to share a review. Following your recent stay with us,I am pleased to know that, in spite of your concerns regarding room size, your lasting impression remains a positive one. You may consider joining our online, immediate approval Friends of Royal Lancaster London membership. To benefit immensely on your next visit from generous concessions. On our more spacious room categories, subject to availability, and much more!With this in mind, I do hope to welcome you back again soon.Should you ever require any assistance at all with the making of future reservations, We remain entirely at your disposal.Kind regardsRahel,Guest Services at Business Communications Centre,Royal Lancaster London Hotel.

10/10 - 훌륭해요

Doaa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Five star hotel !
2024년 1월에 1박 숙박함
답변 제공: AM 님, 2024년 1월 28일
Dear Doaa,Thank you for taking the time to share a review following your recent stay with us. I am pleased to see that you had an enjoyable experience, and I hope to have the pleasure of welcoming you back again soon.Kind regards,Andrea,Guest Services at Business Communications Center,Royal Lancaster, London.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: AM 님, 2024년 1월 28일
Dear David,Thank you for taking the time to share a review following your recent stay with us. I am pleased to see that you had an enjoyable experience, and I hope to have the pleasure of welcoming you back again soon.Kind regards,Andrea,Guest Services at Business Communications Center,Royal Lancaster, London.

10/10 - 훌륭해요

Charlotte

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Oh my goodness me… literally checked in 6 hours ago and am that blown away by this hotel I have needed to submit my review early! Check in was outstanding, greeted by Tobias and upgraded to a Hyde Park view, celebrating daughters 21st. Service so far exceptional, from door to room. Wow, wow, wow! We will really enjoy our couple of days here, and we will definitely return. Room is perfect.
답변 제공: Felice 님, 2024년 1월 19일
Dear Charlotte,I am delighted to know your expectations were exceeded on all fronts, on this occasion. Rest-assured, your kind comments have been shared and celebrated with the entire team!Best regards,Felice,Guest Services at Business Communications Centre,Royal Lancaster London.

8/10 - 좋아요

fernando

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Felice 님, 2024년 1월 19일
Dear Fernando,Thank you so much for having taken the time, to share this wonderful review. Following your recent stay with us. I am delighted to know you had a pleasant experience and hope to have the pleasure, of welcoming you back. In the not-too-distant future. Best wishes,Felice, Guest Services at Business Communications Centre, Royal Lancaster London.

10/10 - 훌륭해요

Nicholas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Felice 님, 2024년 1월 19일
Dear Nicholas,Thank you so much for having taken the time, to share this wonderful review. Following your recent stay with us. I am delighted to know you had a pleasant experience and hope to have the pleasure, of welcoming you back. Hopefully, in the not too distant future. Best regards,Felice, Guest Services at Business Communications Centre, Royal Lancaster London.

10/10 - 훌륭해요

Vinicius

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Royal Lancaster
Amazing location and staff
2024년 1월에 3박 숙박함
답변 제공: AnaP 님, 2024년 1월 9일
Dear Vinicius,On behalf of the team here at the Royal Lancaster London, thank you ever so much for taking the time to share this wonderful review following your recent stay with us. I am delighted to see that you had such a fabulous experience and hope to have the pleasure of welcoming you back in the not-too-distant future.Kind Regards,Ana Purvis,Guest Services at Business Communications Centre,Royal Lancaster London.

6/10 - 괜찮아요

Jay

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: AM 님, 2024년 1월 11일
Dear Jay,Thank you for taking the time to share your feedback following your recent stay with us.I am so very sorry, however, to learn your stay was a less than perfect experience. I would like to assure you that your feedback has been noted internally.I do hope that if any issues encountered during your stay are addressed by the hotel, you will then feel comfortable stay with us again in the future.Sincerest regards,Andrea, Guest Services at Business Communications Center,Royal Lancaster, London.

10/10 - 훌륭해요

Rayed

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location is marvelous very near by Hyde Park with a an incredible view. The service and personnel are amazingly helpful and welcoming.
2023년 12월에 4박 숙박함
답변 제공: Anap 님, 2024년 1월 9일
Dear Rayed,Thank you ever so much for taking the time to share this wonderful review following your recent stay with us. I am delighted to see that you had such a fabulous experience and hope to have the pleasure of welcoming you back in the not-too-distant future. Kind Regards,Ana Purvis,Guest Services at Business Communications Centre,Royal Lancaster London.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Felice 님, 2024년 1월 6일
Dear Sir/ Madam,Thank you ever so much for taking the time to leave brief feedback. Following your recent stay with us. We are looking forward to greeting you again, hopefully in the near future.Friendly regards,Felice, Guest Services at Business Communications Centre,Royal Lancaster London.

10/10 - 훌륭해요

Gillian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Brilliant hotel, exceptional service and incredibly well appointed location.
2023년 12월에 2박 숙박함
답변 제공: Felice 님, 2024년 1월 6일
Greetings Gillian,I am delighted to know your expectations were exceeded on all fronts, on this occasion. Rest-assured, your kind comments have been shared and celebrated, with the entire hotel staff!Best regards,Felice,Guest Services at Business Communications Centre,Royal Lancaster London.

10/10 - 훌륭해요

Gillian

2023년 12월에 1박 숙박함
답변 제공: AM 님, 2024년 1월 22일
Dear GilianThank you for taking the time to share a review following your recent stay with us. I am pleased to see that you had an enjoyable experience, and I hope to have the pleasure of welcoming you back again soon.Kind regards,Andrea,Guest Services at Business Communications Center,Royal Lancaster, London.

10/10 - 훌륭해요

Oroob

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful atmosphere and close to the park
2023년 12월에 1박 숙박함
답변 제공: AM 님, 2023년 12월 26일
Dear OroobThank you for taking the time to share a review following your recent stay with us. I am pleased to see that you had an enjoyable experience, and I hope to have the pleasure of welcoming you back again soon.Kind regards,Andrea,Guest Services at Business Communications Center,Royal Lancaster, London.

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: AM 님, 2023년 12월 26일
Dear William,Thank you for taking the time to share a review following your recent stay with us. I am pleased to see that you had an enjoyable experience, and I hope to have the pleasure of welcoming you back again soon.Kind regards,Andrea,Guest Services at Business Communications Center,Royal Lancaster, London.