Dear Hyeonah, Thanks for staying with us. We appreciate your feedback! Please accept our apology for meeting your expectation fully. Kind regards,

Hello, Thank you for your score. We look forward to your next visit. Kind regards,Malmaison London

Hello Fernando,We thank you for your feedback as it is important to us. If you could let us know the reason for your score, it will help us improve.Kind regards,Malmaison London

Hello Aashdeep,We appreciate your feedback and thank you for your score. We look forward to your next visit with us.Kind regards,Malmaison London

Hello Andrew,Thank you for your score and we are pleased you enjoyed your time with us. We look forward to your next visit.Kind regards,Malmaison London

Thanks for staying with us. We appreciate your feedback!

Hello Anne,Thank you for taking the time to give us your feedback. We appreciate this and will let all the staff know.We look forward to you next visit.Kind regards,Malmaison London

Hello Kenneth, Thank you for your feedback! We are glad you enjoyed your stay and hope to welcome you back in the future. Kind regards, Malmaison London

Hello Amy,We thank you for your comments and will pass this on to Victor and are pleased he was such a help to you. We look forward to your next visit.Kind regards,Malmaison London

Hello Maurice, Thank you for taking the time to leave a feedback! We are glad you enjoyed your stay and hope to see you again. Kind regards, Malmaison London

Hello Martin,Thank you for your rating. We are glad you enjoyed your stay with us.Kind regards, Malmaison London

Hello Jeremy,Thank you for the rating and feedback. We are glad you enjoyed your stay with us. Kind regards, Malmaison London

Hello Liz, Thank you for the rating and feedback. We are glad you enjoyed your stay with us. Kind regards, Malmaison London

Hello Jimmy, Thank you for your rating. If you have sometime to give us a feedback we would be able to pass it onto the team. Kind regards, Malmaison London

Hello Emer, Thank you for the rating and taking the time to give us a feedback! We are extremely happy to hear that you enjoyed your stay with us and we hope to welcome you again Kind regards,Malmaison London

Hello John, Thank you for your rating. If you have some time to let us know the reason for your rating, we will be able to pass it on to our teamsKind regards, Malmaison London

Hello, Thank you for your feedback! We are glad you enjoyed your stay and apologize for the front desk staff. It will be taken up with our senior management. Thank you, Malmaison London

Hi Jolie,We are sorry to hear that. If you have some time to let us know what it was specifically so we can pass this on to our teams, it would be greatly appreciated. Kind regards, Malmaison London

Hello Patricia, We are glad you enjoyed our hotel and apologize for the front desk staff. This will be passed onto to our senior management team. Kind regards, Malmaison London

Hello Peter, Thank you for your rating! We are happy you enjoyed your stay. If you have some time to let us know anything specific that we can pass on to our teams, it will be greatly appreciated.Kind regards,Malmaison London

Hello Martin, Thank you for your feedback! We would love to see you again and are glad you enjoyed your stay.Kind regards,Malmaison London

Hi Rita,We are sorry that you did not enjoy your stay with us. If you have some time to let us know the reason for your rating, we will be able to pass it on to our teams. Kind regards,Malmaison London

Hello Mr Murphy,Firstly, I would like to congratulate you on your proposal. However, I am sorry to hear that you may had negative experience during your stay with us.After reviewing the notes and message on your reservation, I was unable to find any indications about this special event you mentioned. At Malmaison our goal us to make every guest's stay special. If we had been aware of the proposal, we would have been delighted to provide complimentary drinks and other amenities to make your experience more memorable.If you choose to stay with us again, please let us know in advance so that we can make arrangements to ensure that your stay is unforgettable. As a gesture of goodwill, we would like to offer you two complimentary drinks. You can inform us of your next stay by sending messages through Expedia or by giving us a call.I hope that everything else with the room and stay was satisfactory. Malmaison London wishes you a Merry Christmas and Happy Holidays.Best regards,Malmaison London wish you a Merry Christmas and happy holidays.Best wishes,

Hello Jill, Thank you for your feedback. We are pleased to hear that our reception staff left a positive impression. However, we are truly sorry to hear that the pillows and bed were uncomfortable and wish we were informed about this during your stay as our team would have been happy to assist. Kind regards, Malmaison London

HelloThank you for your rating! If there is anything specific that we can get feedback on, that would be greatly appreciated. Kind regards,Malmaison London

Hello Peter, Thank you for your rating! We are happy you enjoyed your stay. If you have some time to let us know anything specific that we can pass on to our teams, it will be greatly appreciated.Kind regards,Malmaison London

Hello Raymond,We thank you for your rating. If there was anything specific you enjoyed with us, please let us know so we can pass this on to our teams.Kind regards,Malmaison London

Dear Chris, thank you for taking the time to rate your stay with us. We are glad you enjoyed your stay and we look forward to seeing you again soon.Kind regards,Malmaison London

Hi Sean, Thank you for your feedback! We would appreciate it if you could let us know anything specific.Kind regards,Malmaison London

Hello, We are sorry that this has happened. We will look into why and let our senior management know for review. We do have double glazing on our windows to reduce the noise that we have but appreciate your feedback.Kind regards,Malmaison London

Hello Adam,We appreciate your feedback. If you can let us know the reasons of your score it will be greatly appreciated. This will help us improve anything that was not to your liking.Kind regards,Malmaison London

Hello Isaac,Thank you for your rating! We are glad you enjoyed your stay with us. If there is anything specific that we can get feedback on, that would be greatly appreciated. Kind regards,Malmaison London

Hello Andrew, Thank you for your review. We will pass your feedback to the senior management. We are glad you enjoyed your stay.Kind Regards, Malmaison London

Hello Vanessa,We are so pleased you enjoyed your stay and appreciate the score. If you have some time to let us know anything specific that we can pass on to our teams, it will be greatly appreciated.Kind regards,Malmaison London

Hello Mark,Thank you for your score. We are pleased you enjoyed. If there was anything specific that we can pass on to our teams, please let us know.Kind regards,Malmaison London

Hello Hilary, We thank you for your feedback. Could you please let us know in more detail of your score, which we can then pass onto the senior management team.

Hello Paul,We would really appreciate your feed back on the score you gave us to improve and pass back to our teams as well. Kind regards,Malmaison London

Hello Steve, we are sorry you did not enjoy your stay.We are always open to feedback should you stay with us again to make your stay more enjoyable. Kind regards,Malmaison London

Dear Sharon,Thank you for taking the time to rate your stay with us.I am delighted to read that you have enjoyed your stay with us.We look forward to seeing you again soon.Kind regards,

Hello Charlotte,Thank you for score. If there was anything particular that you enjoyed or that made your stay, we would love to hear about and pass it on to our team. We look forward to your next visit.Kind regards,Malmaison London

Hello Helle,We do have continental breakfast and full cooked. If any guest pays for just continental, there is a supplement to pay as the full cooked it more expensive. This is standard and also on the T&C when you book. This is always explained to all our guest when coming for breakfast what is included. We are sorry that this disappointed you.Kind regards,Malmaison London

Hello Michelle,We would like to hear why you gave us this score in order to improve. If you can let us know in detail, this would be very helpful. Without knowing the issues, we are unable to change anything that you thought may need attention.Kind regards,Malmaison London

Hello Claire,We thank you for your score. If there was anything specific you enjoyed with us, please let us know so we can pass this comments on to our teams.Kind regards,Malmaison London

Hello Steven,Thank you for your score. If you could let us know the reasons so we can pass this on to our team, it will be greatly appreciated. We look forward to your next visit.Kind regards,Malmaison London

Hi Chris,Thank you so much for your great feedback, we are so glad that you had such a positive experience at our hotel.We hope that next time you are looking for a getaway, you will consider coming to stay with us again.Team Malmaison London

Hi Manuel,Thank you so much for your positive feedback, our staff work hard to create a welcoming and helpful environment for our guests.We will pass on your kind words, we hope you will come and stay with us again soon.Team Malmaison London

Hello Brenda,We are so pleased you enjoyed your stay. We will be passing this on to all our teams, especially Victor. We do look forward to your next visit.Kind regards,Malmaison London

Hello Vicky,We are so pleased with your score. If you have anything specific to let us know about your score, it will be greatly appreciated.Kind regards,Malmaison London