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노보텔 런던 블랙프라이어스 여행 후기

4 out of 5
노보텔 런던 블랙프라이어스
46 Blackfriars Road, London, England

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 544개" "
평점 8 - 좋아요. 1001개 이용 후기 중 342개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 76개" "
평점 4 - 별로예요. 1001개 이용 후기 중 24개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 15개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

JIHYEOK

2024년 1월에 6박 숙박함
답변 제공: Alberto Biollino - Assistant Front Office Manager 님, 2024년 1월 22일
Dear JIHYEOK,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 - 좋아요

WONKYU

좋아요: 직원 및 서비스
2023년 5월에 5박 숙박함
답변 제공: Rupok 님, 2023년 5월 27일
Dear Guest,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 - 훌륭해요

Joohyun

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 3박 숙박함
답변 제공: Alberto Biollino - Assistant Front Office Manager 님, 2022년 9월 22일
Dear Joohyun,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

6/10 - 괜찮아요

Injung

2022년 4월에 1박 숙박함
답변 제공: Alberto Biollino - Guest Services Manager 님, 2022년 4월 15일
Dear injung, Thank you for taking the time to tell us about your experience at the Novotel London Blackfriars. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
노보텔
3인실 예약하니 더 샤드 뷰였어요. 주변도 조용하고 테이트 모던도 가까워서 좋아요. 안락한 느낌이에요
2019년 12월에 2박 숙박함

8/10 - 좋아요

YOUNHEE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
교통짱
지하철에서 가깝고 버스정류장도 바로 앞에 있어 교통편리, 주변 관광지도 걸을 수 있고 위치가 넘좋았음
2019년 10월에 6박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good
very good~~
2019년 8월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
음.. 가격대비 깨끗하고좋은데 카펫바닥에 슬리퍼 제공이 안되서. 신발벗고 다니는 한국사람들한테는 조금 찝찝할 수 도 있을 것 같아요. 그밖에는 다 좋습니다.
2019년 7월에 1박 숙박함

8/10 - 좋아요

chihun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
만족했어요
만족하였고 재방문 할 것 같아요
2019년 5월에 3박 숙박함

10/10 - 훌륭해요

MOOJIN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 4박 숙박함

10/10 - 훌륭해요

KYUNGEUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
옆에 호텔 말고 여기
좋음. 런던내 가성비 갑ㅇㅣ라고 생각. ㅂㅏ로 옆ㅇㅔ ㅇㅣㅂㅣ스도 있는데 ㄱㅓㄱㅣ갔다가 후회함.여기랑 ㄱㅏ격ㅊㅏ이 얼마 안나니까 여기 오세요.조식은 안먹어서 모르고 침대머리맡에 콘센트있고 공간넓고 냉장고있고 물두병 스파클워터 두병 줌.어매니티 비누,샴푸,컨디셔너,바디 있음 쓸만해요.슬리퍼는 없음.지하철역 나오자마자 도보2분컷이라 좋음.좀만걸으먼 워터루역있는데 거기 커서 늦게까지하는 매장 많아서 좋음.날안추우면 코벤트가든이나소호까지 걸었겠지만 난너무추울때가서 대중교통이용함. 중요한건 런던오면 또갈꺼임.
2019년 1월에 1박 숙박함

6/10 - 괜찮아요

YEON SOON

체크인 데스크에 있던 메튜..라는 직원이 엄청 친절했음! 방은 넓었으나, 침구류에서 먼지가 많이 날림ㅠ
2018년 11월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
객실이 전반적으로 잘 관리되고 있습니다 걸어서 테이트모던에 갈수 있고 다리 건너면 시티에 접근할 수 있는 위치에 있어서 편합니다
2018년 11월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
로션
삐그덕 거리는 침대와 로션이 없는 점 빼면 그럭저럭 괜찮았어요
2018년 11월에 3박 숙박함

10/10 - 훌륭해요

Daegeon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가성비 좋고 깔끔한 런던의 써더크 (사우스워크) 숙소!
이곳은 런던 써더크역에서 2분 거리에 있는 접근성이 매우 좋은 호텔입니다. 런던 중심지를 여행하기에는 최적의 가성비 호텔임에 틀림없습니다. 단 숙소 주변에는 식당이 많지않아 저녁에 할만한게 없습니다. 허나 이러한 점은 런던 대부분이 10시면 가게가 문을닫아 마찬가지라는거^^
2018년 9월에 3박 숙박함

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스
Good breakfast and great choice
2024년 4월에 2박 숙박함
답변 제공: Alberto Biollino - Assistant Front Office Manager 님, 2024년 4월 16일
Dear John,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 - 훌륭해요

Nefertiti

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Alberto Biollino - Assistant Front Office Manager 님, 2024년 4월 14일
Dear Nefertiti,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 - 좋아요

Felix

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Es war ein sehr guter Aufenthalt. Top Service und gute Einrichtungen. Aufmerksamkeiten im Zimmer erfreulich. Für 4-Sterne hätte ich allerdings mehr Klasse erwartet. És war ein sehr umtriebiges Feeling - vielleicht legt das aber auch an der hohen touristischen Frequenz.
2024년 4월에 3박 숙박함
답변 제공: Alberto Biollino - Assistant Front Office Manager 님, 2024년 4월 13일
Dear Felix,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 - 좋아요

Ingo

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rezeption 100 Punkte! Freundlich, hilfsbereit, lösungsorientiert. Leider klappt der Zimmerservice zeitlich gar nicht. Mittags um halb 4 und abends 17 h noch nicht erledigt... so dass wir darauf verzichtet haben, was bedeutet, keine Auffüllung Tee, Wasser, Kekse,...
2024년 4월에 4박 숙박함
답변 제공: Alberto Biollino - Assistant Front Office Manager 님, 2024년 4월 10일
Dear Ingo,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 - 훌륭해요

Veronika Susanne Ingeborg

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Sehr zentrale und schöne Unterkunft. Gutes Frühstück, am besten aber man kommt gegen 7.30 Uhr zum Frühstück, ab 8.00 Uhr wird der Frühstücksraum sehr voll.
2024년 4월에 4박 숙박함
답변 제공: Alberto Biollino - Assistant Front Office Manager 님, 2024년 4월 6일
Dear Veronika Susanne Ingeborg,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Novotel London Blackfriars was a lovely hotel, with excellent cleaning services, hospitality and comfort. We found it to be extremely reasonably priced, so even including Uber across the Thames to popular sites, the cost was still well below staying at a hotel in a more popular (read: expensive) area, such as Covent Garden. The closest tube station is Southwark, although the larger station Waterloo is within walking distance if you don’t mind a little exercise. Mostly we used Uber and black cabs; there is also a very close and convenient bus stop across the street. The attached Jamboree restaurant had a delicious breakfast buffet for 21 pounds/person and kids eat free with an adult. I found the staff to be friendly and helpful. Please note that check-in is not until 3pm, so when we arrived early, we left our luggage with the concierge and went exploring. One perk (I don’t know if this is common or if it was a special treat for us since we had a longer stay) was that our refrigerator was stocked daily with bottles of sparkling and still water at no extra cost. I would definitely stay here again.
2024년 3월에 8박 숙박함
답변 제공: Alberto Biollino - Assistant Front Office Manager 님, 2024년 4월 6일
Dear Jennifer,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 - 훌륭해요

Dietmar

아이를 동반한 가족 여행
좋아요: 숙박 시설 상태 및 시설
.
2024년 4월에 3박 숙박함
답변 제공: Alberto Biollino - Assistant Front Office Manager 님, 2024년 4월 6일
Dear Dietmar,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 - 훌륭해요

Steven

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have never stayed in the Southwark area of London before but was pleasantly surprised to learn that a very quiet and well connected station was only a couple of minutes walk from the hotel. The breakfast was really excellent and better than any of the same standard of hotel I have been in. The room was clean with plenty of space and there was never any delay in getting the lift. It was also a nice surprise to have a good sauna and swimming pool in the basement of the hotel Finally, Giuseppe, 1 of the managers went out of his way to forward on an important envelope that was supposed to have arrived for a meeting in London on the 1st day of my stay but did not arrive until several days after I left. As this was not what would normally happen he went above and beyond the call of duty to look after someone who was not even any more a guest. Exceptional customer service.
2024년 3월에 3박 숙박함
답변 제공: Alberto Biollino - Assistant Front Office Manager 님, 2024년 4월 3일
Dear Steven,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 - 좋아요

Thorsten

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Alberto Biollino - Assistant Front Office Manager 님, 2024년 4월 1일
Dear Thorsten,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 - 훌륭해요

Andreas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice stay
2024년 3월에 4박 숙박함
답변 제공: Alberto Biollino - Assistant Front Office Manager 님, 2024년 3월 30일
Dear Andreas,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 - 훌륭해요

Ana Carla

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Personal muy amable y te ayudan en todo
2024년 3월에 2박 숙박함
답변 제공: Alberto Biollino - Assistant Front Office Manager 님, 2024년 3월 27일
Dear Ana Carla,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 - 훌륭해요

Beth

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel, will be back. Daniel at reception was so lovely and helpful! Only thing - pool could be warmer! 🙏
2024년 3월에 1박 숙박함
답변 제공: Alberto Biollino - Assistant Front Office Manager 님, 2024년 3월 27일
Dear Beth,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 - 좋아요

Francis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wir waren zu dritt (2 Erwachsene 6 jährige Tochter) in diesem Hotel. Das Hotel macht ein modernen Eindruck und die Zimmer ebenfalls. Die Lage ist wirklich sehr gut, nur 5 Gehminuten von der Station Southwark entfernt. Man hat direkt in fußläufiger Nähe mehrere Möglichkeiten essen zu gehen und alle Sehenswürdigkeiten sind wirklich nur wenige Stationen mit der Bahn entfernt, z.B. das London Eye oder Madame Tussauds jeweils nur 20 Minuten inkl. Fußwege. Der Pool und die Sauna sind ebenfalls sehr sauber. Wir würden uns beim erneuten Aufenthalt in London auf jeden Fall wieder für dieses Hotel entscheiden.
2024년 3월에 3박 숙박함
답변 제공: Alberto Biollino - Assistant Front Office Manager 님, 2024년 3월 27일
Dear Francis,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 - 훌륭해요

Jennifer

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really liked how convenient this hotel was to the Tub station. It was a 1 minute walk and we were there. The hotel was on a less busy side of town, which we liked and it felt safe. Room was clean and water stocked in the fridge daily was a big plus! We would stay here again.
2024년 3월에 3박 숙박함
답변 제공: Alberto Biollino - Assistant Front Office Manager 님, 2024년 3월 24일
Dear Jennifer,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 - 좋아요

Tanya 님, Bracknell

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was good for the price. Staff was very nice and efficient. Only negative was the pool was quite cold.
2024년 3월에 1박 숙박함
답변 제공: Alberto Biollino - Assistant Front Office Manager 님, 2024년 3월 4일
Dear Tanya,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 - 훌륭해요

Sophie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely and clean, polite and help staff, great breakfast!
2024년 3월에 1박 숙박함
답변 제공: Alberto Biollino - Assistant Front Office Manager 님, 2024년 3월 4일
Dear Sophie,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 - 좋아요

Richard

2024년 2월에 3박 숙박함
답변 제공: Alberto Biollino - Assistant Front Office Manager 님, 2024년 2월 27일
Dear Richard,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 - 좋아요

Giovanni

2024년 2월에 3박 숙박함
답변 제공: Alberto Biollino - Assistant Front Office Manager 님, 2024년 3월 21일
Dear Giovanni,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 - 훌륭해요

sasha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were very helpful and friendly and really made my stay pleasant at the hotel. The hotel itself is very close to a metro stop and very close to walk to the Thames and see many attractions. The room was large and comfortable. I would stay here again.
2024년 2월에 1박 숙박함
답변 제공: Alberto Biollino - Assistant Front Office Manager 님, 2024년 2월 14일
Dear sasha,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 - 훌륭해요

Flurim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 6박 숙박함
답변 제공: Alberto Biollino - Assistant Front Office Manager 님, 2024년 1월 31일
Dear Flurim,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 - 좋아요

Carol May

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel. Modern & clean. Tv didn’t work properly but although we reported on first night it wasn’t sorted until we reported it again on 2nd night. Also we were disturbed on the Sunday morning quite early by what sounded like drilling in a room above us. It was @ 9am but as we didn’t have to check out till noon it ruined our chilled morning. Ended up checking out early as a result
2024년 1월에 2박 숙박함
답변 제공: Alberto Biollino - Assistant Front Office Manager 님, 2024년 1월 30일
Dear Carol May,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 - 훌륭해요

Sandra

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Alberto Biollino - Assistant Front Office Manager 님, 2024년 1월 22일
Dear Sandra,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 - 훌륭해요

J

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable hotel
This was the 2nd time stayed at this hotel, location is fantastic, it was easy to find a parking space. Check-in and check-out was very smooth and staff were all friendly. The room was clean and comfortable. Our room faces the front and the view was brilliant. Only one issue: the sauna wasn't hot enough (just reached 50 degree) so wasted time to spend an hour there not enjoyed much. Still definitely will rebook this hotel again.
2024년 1월에 1박 숙박함
답변 제공: Alberto Biollino - Assistant Front Office Manager 님, 2024년 1월 21일
Dear J,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

4/10 - 별로예요

Monica wing yan

가족 여행
별로예요: 청결 상태, 직원 및 서비스
Not worth for the basic price.
There is a piece of dried poop sticking in the lower edge of the toilet seat, the cleaner definitely didnt clean properly Booked a room with sofa bed but when i ask them the staffs did not have any notice from hotel.com, thats the second time i run into this situation with hotels i booked through hotel com. But they gave me an extra bed at the end. Swimming pool is very small nothing as nice as the picture. It is freezing cold and sauna is only50degree, gym only haveless than 10 equipments less than basic. Would have spend my time at a hotel without swimming pool. pay for the slightly expensive price for the very basic hotel room. Id say thisis just a 3 stars hotel.
2024년 1월에 1박 숙박함
답변 제공: Alberto Biollino - Assistant Front Office Manager 님, 2024년 1월 21일
Dear Monica wing yan,Thank you for taking the time to tell us about your experience at the Novotel London Blackfriars. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

8/10 - 좋아요

Aryana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Das Hotel ist sehr gut gelegen (Zentral für viele Sehenswürdigkeiten und 2 min von der U-Bahn Station Southwark - Jubilee Line entfernt). Leider haben wir bei Check-In nicht alle Informationen zum Hotel erhalten, wie z.B. dass der Poolbereich vorher reserviert werden muss.
2024년 1월에 3박 숙박함
답변 제공: Alberto Biollino - Assistant Front Office Manager 님, 2024년 1월 21일
Dear Aryana,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We have shared your valuable feedback our Front Office Team to make sure the information about our facilities are consistently delivered to enhance your experience.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 - 좋아요

Helene

2024년 1월에 4박 숙박함
답변 제공: Alberto Biollino - Assistant Front Office Manager 님, 2024년 1월 21일
Dear Helene,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 - 훌륭해요

Jesus

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Alberto Biollino - Assistant Front Office Manager 님, 2024년 1월 21일
Dear Jesus,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 - 훌륭해요

Brenda 님, Caguas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the property has good location, the room is confortable
2024년 1월에 2박 숙박함
답변 제공: Alberto Biollino - Assistant Front Office Manager 님, 2024년 1월 21일
Dear Brenda,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 - 훌륭해요

BEN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Happy kids - happy parents
Room exactly as described. All the staff were very friendly and interacted with our young children in a fantastic way. Happy kids… happy parents. Thank you
2024년 1월에 1박 숙박함
답변 제공: Alberto Biollino - Assistant Front Office Manager 님, 2024년 1월 21일
Dear BEN,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 - 훌륭해요

Wanis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Alberto Biollino - Assistant Front Office Manager 님, 2024년 1월 21일
Dear Wanis,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 - 좋아요

Emil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Alberto Biollino - Assistant Front Office Manager 님, 2024년 1월 21일
Dear Emil,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 - 좋아요

Bianca Iris

2023년 12월에 5박 숙박함
답변 제공: Alberto Biollino - Assistant Front Office Manager 님, 2024년 1월 21일
Dear Bianca iris,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 - 좋아요

Jose 님, CHULA VISTA

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Alberto Biollino - Assistant Front Office Manager 님, 2024년 1월 31일
Dear Jose,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 - 훌륭해요

Lisa

답변 제공: Alberto Biollino - Assistant Front Office Manager 님, 2024년 2월 9일
Dear Lisa,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

4/10 - 별로예요

Christian

2023년 12월에 3박 숙박함
답변 제공: Alberto Biollino - Assistant Front Office Manager 님, 2024년 1월 21일
Dear Christian,Thank you for taking the time to tell us about your experience at the Novotel London Blackfriars. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,