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라마다 바이 윈덤 하운슬로 - 히드로 이스트 여행 후기

3 out of 5
라마다 바이 윈덤 하운슬로 - 히드로 이스트
8-10 Lampton Road, Hounslow, England

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1002개 이용 후기 중 260개" "
평점 8 - 좋아요. 1002개 이용 후기 중 409개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 181개" "
평점 4 - 별로예요. 1002개 이용 후기 중 84개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 68개" "

8.0/10

청결 상태

7.8/10

직원 및 서비스

6.2/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

6/10 - 괜찮아요

SUN MI

2022년 8월에 1박 숙박함
답변 제공: Izana 님, 2022년 8월 12일
Hi, Thank you for staying with us. We really appreciate your feedback. We hope to welcome you back on your next stay. Have a great day!

8/10 - 좋아요

HYEON JEONG

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2018년 11월에 1박 숙박함
답변 제공: Sudarshi Hardoyal 님, 2018년 12월 4일
Hi Hyeon Thank you very much for staying with us. We value your feedback in order to better our services and hope to welcome you to the Ramada Hounslow in the near future. Have a great day.

6/10 - 괜찮아요

mystery 님, SEOUL

좋아요: 청결 상태
와이파이불안정 및 에어컨 고장
지하철역에서 가까움 투숙 객실 포함 해당층 에어컨 고장으로 교체 요청하였으나 만실로 거절당했고 팬을 가져다 주겠다고 하였음. 투숙 4박 기간 와이파이는 불안정하여 끊김현장이 너무 잦았음. 제공된 영국식 조식은 맛있었음 화장실 사용은 문제없었음
2018년 7월에 4박 숙박함
답변 제공: Sudarshi Hardoyal 님, 2018년 8월 22일
Thank you very much for staying with us. We value our guests opinions and feedback in order to better our services.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
세면대가 굉장히 작고 (놀라울 정도) 침대가 굉장히 불편..... 그외엔 그냥저냥..
2017년 10월에 3박 숙박함
답변 제공: Shiromi 님, 2017년 11월 7일
It was a pleasure to serve you during your recent visit at Ramada Hounslow. We thank you for sharing your experiences. I regret any disappointment you experienced on this occasion. I have passed your feedback to the relevant management for immediate action. We looking forward to welcome you back to Ramada Hounslow in the near future. Best wishers from all of us at Ramada Hounslow.

8/10 - 좋아요

Kiyoung 님, 서울, 대한민국

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
런던시내 이동에 편리한 호텔 위치
깨끗하고 편리한 호텔 시설 및 주변 환경

10/10 - 훌륭해요

skyller

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice and comfortable hotel to stay
I stayed at the hotel for a night for my transfer flight from London to Rome. The hotel is pretty close to the airport. Kind and helpful hotel staff, nice facilities, and high speed wifi.

2/10 - 너무 별로예요

Jill V.

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was closed when I got there, I was left stranded by your company…….I bought and paid for this so needless to safe I need my money back ASAP, I am 88 years old and to have this happen to me was not acceptable, how did this happen? I decided to take a cab from Heathrow to the Ramada Inn at Hounslow east, cost me £40-, and to find I did not have a room after a long flight from San Diego, was so disappointing.
2022년 10월에 1박 숙박함

2/10 - 너무 별로예요

Moira-Alena

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wir wurden am Anreisetag mit einer Stornierung überrascht. Angeblich, da die Regierung das Hotel geschlossen hat. Nach Umbuchung durch Zusatzkosten von 140 Euro in ein katastrophales anderes Hotel, hätte ich kurioserweise das gleiche Hotel wieder buchn können, selbstverständlich gegen viel höhere Preise - komisch, oder? Und jetzt werde ich per Mail benachrichtigt, dass ich eine Bewertung abgeben soll, für eine Buchung die garnicht stattgefunden hat? Mal abgesehen davon, dass auf Nachfrage bisher weder das Hotel noch Expedia selbst auch meine Beschwerde Emails reagiert hat - eine absolute Frechheit und an Dreißtigkeit nicht zu überbieten.
2022년 9월에 3박 숙박함

2/10 - 너무 별로예요

Anthony

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was ‘closed down’ 4 days before our visit Expedia support has been lacking
2022년 9월에 1박 숙박함

10/10 - 훌륭해요

A L

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great
Great new modern hotel
2022년 9월에 2박 숙박함

2/10 - 너무 별로예요

Shayna

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bad
2022년 9월에 5박 숙박함

2/10 - 너무 별로예요

Shayna

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was friendly. Beds were comfortable. Second time visiting London. We chose this hotel because it's close to transit. We booked for Sep 12 to 18. The carpet in our room looked dirty and seemed to be stained. In the bathroom, the towel rack was rusted and the faucet was covered in something brown that didn't appear to be rust. The hotel advertised laundry services on the Expedia website. The nearest laundromat was roughly 10 blocks away. I'm not sure if that qualifies as the hotel having laundry services or not. The restaurant was opened for breakfast and then closed until 6:30pm. Ate at the restaurant once. 7 people in the dining room. It took 2.5 hours to get through the meal and I had to ask for the cheque twice. No vending machine on-site, no ice available. No fridge in the room so we could buy drinks and bring back. Went to the Travelodge next door to use their vending machine. The lock on the door stopped working on day 2. They were going to send someone to replace the battery. Then they needed to order a new motor. We had to get staff to unlock our door with the master key whenever we returned. On Sep 14, we returned from an outing. We were told that it would be our last night because the hotel was closing permanently the next day. Given what we observed while there, I'm not surprised in the least. I feel sorry for the people who lost their jobs, but very disappointed in the experience. We did get a refund.
2022년 9월에 2박 숙박함

2/10 - 너무 별로예요

Daniel

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
2022년 9월에 2박 숙박함

2/10 - 너무 별로예요

Vikas

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very very dirty carpet in the room including hallway. Bathroom door hsd a big hole. A mom and pop hotels are better than this hotel. Avoid avoid. There is a travelodge across the street
2022년 9월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Unterdurchschnittlich
Hatte ein Executive Zimmer, das allerdings alles andere als Executive war. Bad voller Rost, Boden knarzte bei jedem Schritt, uvm. Sehr renovierungsbedürftig. Nachts musste ich mehrmals an die Hotelglastüre klopfen, bis mich endlich jmd hörte, weil abgeschlossen und keine Klingel. War schon in 1-Stern Hotels, die ansprechender waren. Für 1-2 Tage evtl. OK, sonst Finger weg!
2022년 9월에 5박 숙박함
답변 제공: Sudarshi Hardoyal 님, 2022년 9월 12일
Hi Thanks for staying with us and we really appreciate your feedback in order to improve our product and service.We look forward to welcome you back in the near future.

8/10 - 좋아요

helene

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 9월에 1박 숙박함
답변 제공: Sudarshi Hardoyal 님, 2022년 9월 12일
Hi HeleneThanks for staying with us and we really appreciate your feedback.

10/10 - 훌륭해요

Paul 님, London

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Quick and efficient check in
2022년 9월에 1박 숙박함
답변 제공: Sudarshi Hardoyal 님, 2022년 9월 12일
Hi PaulThanks for staying with us and we really appreciate your feedback in order to improve our products and services.

2/10 - 너무 별로예요

Hari Chandan

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beds are not comfortable. Carpet inside the room is wet. Bedsheets were not clean.
2022년 9월에 1박 숙박함
답변 제공: Sudarshi Hardoyal 님, 2022년 9월 12일
Hi HariThanks for staying with us and we really appreciate your feedback in order to improve our products and services.

4/10 - 별로예요

Andrew

별로예요: 직원 및 서비스
Non welcoming without a smile.!!
Non welcoming arrival. Not even a smile or welcome to our hotel!! Paid £15 for a parking space and as we needed car to get nearer to our venue and would be back later at midnight was assured we had a space as paid for...only to come back later and carefully squeeze car in at tiny space near exit....same non welcome for breakfast and departure...Glad only stayed for one night....I've stayed in more welcoming budget hotels so will look elsewhere next time.
2022년 9월에 1박 숙박함
답변 제공: Sudarshi Hardoyal 님, 2022년 9월 12일
Hi AndrewThanks for staying with us and we really appreciate your feedback in order to improve our products and services. I hope to welcome you back in the near future.

8/10 - 좋아요

STEPHANIE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It was a nice place but when we arrived they told us the air conditioning in the rooms was not working and since we went during the heat wave - that kind of mattered. At least we could open the nice large windows though which did help especially at night. The staff was friendly enough and they allowed us to check in early at no additional charge which was very nice!
2022년 8월에 2박 숙박함
답변 제공: Mario 님, 2022년 8월 28일
Dear guest,Please accept our apologies and thanks for the feedback and getting my attention in this matter. I will take action immediately to improve service. Have a great day!

2/10 - 너무 별로예요

Dominic

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don't bother
Dirty, horrible, crawling
2022년 8월에 1박 숙박함
답변 제공: Mario 님, 2022년 8월 28일
Dear guest,Thank you for staying with us,Please accept our apologies and thanks for the feedback . I will take action immediately to improve service. Have a great day!

6/10 - 괜찮아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Stayed a few times now tried different rooms , but the beds are awful so uncomfortable, I love how easy it is to travel into London , but Travel Lodge next door may have my bookings back as the beds let hotel down badly.
2022년 8월에 2박 숙박함
답변 제공: Mario 님, 2022년 8월 28일
Dear Guest,Please accept our apologies and thanks for the feedback and getting my attention in this matter. I will take action immediately to improve service. Have a great day!

2/10 - 너무 별로예요

Norbert

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
No AC, dirty, falling apart, in need of Reno.
2022년 8월에 3박 숙박함
답변 제공: Mario 님, 2022년 8월 28일
Dear guest,Please accept our apologies and thanks for the feedback and getting my attention in this matter. I will take action immediately to improve service. Have a great day!

4/10 - 별로예요

Jodi

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Salmon that i had was wonderful. Bathroom stinks of mold. No air conditioning to use. They had it, but it was locked and couldn't use it. Had to use a fan. The beds are horrible. Sleeping on springs. Please invest in new mattresses.
2022년 8월에 2박 숙박함
답변 제공: Mario 님, 2022년 8월 28일
Dear guest,Thank you for staying with usPlease accept our apologies and thanks for the feedback and getting our attention in this matter. I will take action immediately to improve service. Have a great day!

10/10 - 훌륭해요

Jose

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
En realidad me gusto todo solo una cuestión se noto la falta de aire acondicionado, pero no lo tienen,esos días hizo mucho calor, deberían hacer algo sobre el tema,hizo mucho calor en Londres.
2022년 8월에 7박 숙박함
답변 제공: Mario 님, 2022년 8월 28일
Dear guest thank you for staying with us,Please accept our apologies and thanks for the feedback and getting our attention in this matter. I will take action immediately to improve service. Have a great day!

10/10 - 훌륭해요

Jafar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 2박 숙박함
답변 제공: Mario 님, 2022년 8월 28일
Dear guest,Thank ou for staying with us and hope to see you in the near feature to serve you better.

6/10 - 괜찮아요

Keith

가족 여행
I liked the AC, everything was pretty standard. I didnt like that a staff member would not turn off the vacumn when i was trying to check in and spent the entire check in proccess vacuuming one spot behind me which made it difficult to hear and interact with the pwrson at the desk. Also the hallways had housekeeping iteams piled up at all hours of the day tou would have to navigate around.
2022년 8월에 1박 숙박함
답변 제공: Sudarshi Hardoyal 님, 2022년 8월 16일
Hi Keith Please accept our apologies and thanks for the feedback and getting my attention in this matter. I will take action immediately to improve service. Have a great day!

4/10 - 별로예요

MARTIN

가족 여행
별로예요: 객실의 편안함
Disappointed
No air condioning in my room and they wouldn't move me to another.
2022년 8월에 2박 숙박함
답변 제공: Sudarshi 님, 2022년 8월 17일
Hi Martin I am sorry that AC is not working in your room and we will work hard to fix the problem.

10/10 - 훌륭해요

Trevor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great near Heathrow
A good modern Hotel, close to Hounslow Station (and Heathrow) and Shops. Polite Staff. Only issue is I wish the Rooms had a Mini Bar Fridge in them. Aircon was a blessing in this current Heatwave.
2022년 8월에 1박 숙박함
답변 제공: Sudarshi Hardoyal 님, 2022년 8월 16일
Hi Trevor Thanks for staying with us and we appreciate your feedback. See you soon.

2/10 - 너무 별로예요

Balaji

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Worst Hotel Ever
The worst hotel me and my family ever stayed in. Never again in Ramada. No air conditioning in the room during a heatwave. We were given the top floor and so it was really hot at night. The fans provided did not help at all. The mattresses provided were the worst we ever slept on. I had booked Ramada because I had a good experience with the one in Amritsar in India. But this is the second one I’ve stayed in the UK and honestly its the worst chain ever here. Never ever again will I book into a Ramada
2022년 8월에 1박 숙박함

2/10 - 너무 별로예요

ROYER

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awful!!! No Air conditioning
2022년 8월에 1박 숙박함
답변 제공: Sudarshi Hardoyal 님, 2022년 8월 16일
Hi Royer Thanks for staying with us and we appreciate your feedback in order to improve our service.

4/10 - 별로예요

Li

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
1, Two hours of delayed checking in due to the room was not ready; 2, Single beds instead of twin beds as advertised (imagine a 6’2” person sleeping on it); 3, Those mattresses should be in dump as many springs are sticking out, and pinching your body all night long; 4, Safe in the room DOES NOT WORK; 5, Hand sanitizers throughout the building are decorative (they’re all EMPTY); 6, We tried to reuse shower towels so didn’t leave them on the floor, but they were taken away by the cleaning staff each day; 7, NO AC. Only fans are provided, and they are NOISY.
2022년 8월에 6박 숙박함
답변 제공: Izana 님, 2022년 8월 12일
Hi Li, Thank you for staying with us. We really appreciate your feedback. We hope to welcome you back on your next stay. Have a great day!

2/10 - 너무 별로예요

Henry

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awful, disgusting hotel
Stay one night in this hotel after a late arrival in London, Heathrow. Will never stay there again! Unbelievebel that Ramada will be associated with this hotel. At arrival first impression after stepping out of the elevator at the room floor was a broken sofa and a floor with big dust balls - seemed as it hadn't been cleared for several months. In the room the air-con didn't work, the carpet on the floor was very dirty, the mattress in the bed was broken, the window was so dirty, that you almost couldn't look out. The breakfast was very poor, and the first hotel ever I have stayed in, where you couldn't get fresh brewed coffee, but was left with Nescoffee made with lukewarm water. One advice: STAY AWAY!
2022년 7월에 1박 숙박함
답변 제공: Izana 님, 2022년 8월 12일
Hi Henry, Thank you for staying with us. We really appreciate your feedback and we take every feedback seriously. We will inform our housekeeping manager to take necessary actions and improve our service. We hope to welcome you back on your next stay. Have a great day!

8/10 - 좋아요

Robert J

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Served its purpose
Quite basic and comfortable but super close to the tube station for our early flight the following morning out of Heathrow. Food options are minimal and low-end. Get a takeaway delivered or pop to the Tesco for something. Friendly staff.
2022년 8월에 1박 숙박함
답변 제공: Izana 님, 2022년 8월 11일
Hi Robert, Thank you for staying with us. We really appreciate your feedback. We hope to welcome you back on your next stay. Have a great day!

8/10 - 좋아요

Arndis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Þægileg staðsetning
Þægilegur staður og myndi velja aftur ef flug yrði í gegnum Heathrow. Beintenging við Piccadilly línuna sem tengist öllum miðjulínum neðanjarðarkerfisins og því fljótlegt að komast hvert sem er.
2022년 8월에 6박 숙박함
답변 제공: Izana 님, 2022년 8월 11일
Hi Arndis, Thank you for staying with us. We really appreciate your feedback. We hope to welcome you back on your next stay. Have a great day!

6/10 - 괜찮아요

Jenny

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Great location for Heathrow. Lots of local shops for food and conveniences within walking distance. Nearby tube stations.
2022년 8월에 1박 숙박함
답변 제공: Izana 님, 2022년 8월 8일
Hi Jenny, Thank you for staying with us. We really appreciate your feedback. We hope to welcome you back on your next stay. Have a great day!

8/10 - 좋아요

Paul

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 1박 숙박함
답변 제공: Izana 님, 2022년 8월 8일
Hi Paul, Thank you for staying with us. We appreciate your feedback. We hope to welcome you back on your next stay. Have a great day!

2/10 - 너무 별로예요

Boris

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We ordered two rooms with air conditioning and three beds. We were given one room with air conditioning and two beds, and one room with NO air conditioning and three beds. This was only after complaining because the first room offered to us smelled like mildew. It was filled with fans as evidence that something was odd in that room. This is unacceptable.
2022년 8월에 1박 숙박함
답변 제공: Izana 님, 2022년 8월 5일
Hi Boris, Thank you for staying with us. We appreciate your feedback and we take every feedback seriously. We hope to welcome you back on your next stay. Have a great day!

2/10 - 너무 별로예요

Panagiotis

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
disappointment
The hotel has nothing to do with the photos. the sheets were changed after 4 days at my request. They asked me 120 pounds more than what was written in the reservation. there is no fridge in the room. the windows didn't open. the room was not cleaned for 5 days. he only had coffee the first day.
2022년 7월에 5박 숙박함
답변 제공: Izana 님, 2022년 8월 5일
Hi, Thank you for staying with us. We appreciate your feedback and we take every feedback seriously. We hope to welcome you back on your next stay. Have a great day!

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location
2022년 7월에 2박 숙박함
답변 제공: Izana 님, 2022년 8월 4일
Hi James, Thank you for staying with us. We really appreciate your feedback. We hope to welcome you back on your next stay. Have a great day!

10/10 - 훌륭해요

Will

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 7월에 1박 숙박함

4/10 - 별로예요

Chris 님, London

좋아요: 청결 상태
별로예요: 직원 및 서비스
The bed was too low,It was on wheels so it moved. And the floor carpet was from the 1960s other than that it was alright
2022년 7월에 1박 숙박함
답변 제공: Izana 님, 2022년 8월 1일
Hi Chris, Thank you for staying with us. We really appreciate your feedback. We take every feedback seriously. We will inform the housekeeping manager of this. We hope to welcome you back on your next stay.

8/10 - 좋아요

Sydney

2022년 7월에 2박 숙박함
답변 제공: Izana 님, 2022년 8월 1일
Hi Sydney, Thank you for staying with us. We really appreciate your feedback. We hope to welcome you back on your next stay.

8/10 - 좋아요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location for Heathrow travellers is good, short walk from tube station. Staff very helpful and welcoming.
2022년 7월에 1박 숙박함
답변 제공: Izana 님, 2022년 7월 29일
Hi Jennifer, Thank you for staying with us & we really appreciate your feedback. We hope to welcome you back on your next stay.

8/10 - 좋아요

Allano

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Ramada Hounslow
Car park tiny. Initial impression, corridor from car park to reception scruffy, but the room was lovely clean comfortable Bathroom excellent Only 13 min from Heathrow
2022년 7월에 1박 숙박함
답변 제공: Izana 님, 2022년 7월 29일
Hi Allano, Thank you for staying with us & we really appreciate your feedback. We hope to welcome you back on your next stay.

4/10 - 별로예요

Peter

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
bathroom good shower good room good size carpet was dirty bed was springy wont be staying again.
2022년 7월에 1박 숙박함
답변 제공: Izana 님, 2022년 7월 26일
Hi Peter, Thank you for staying with us and we really appreciate your feedback. We take every feedback seriously and we will inform the housekeeping manager. We hope to welcome you back on your next stay.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Staff was nice and location great for Heathrow stays, but thats about it. Broken bed, dirty room, breakfast bad and the hotel is just old in general.
2022년 7월에 1박 숙박함
답변 제공: Izana 님, 2022년 7월 26일
Hi, Thank you for staying with us and we appreciate your feedback. We hope to welcome you back on your next stay.

8/10 - 좋아요

Lucia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room had flies but they were able to change me to a better room with no flies.
2022년 7월에 1박 숙박함
답변 제공: Izana 님, 2022년 7월 22일
Hi Lucia, Thank you for staying with us and for your feedback. We really appreciate it. We hope to welcome you back on your next stay.

2/10 - 너무 별로예요

Jose

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They knew a/c was not working and sold the room anyway. We had to fight to get a new room.
2022년 7월에 1박 숙박함
답변 제공: Izana 님, 2022년 7월 19일
Hi Jose, Thank you for staying with us and we appreciate your feedback. We take every feedback seriously.

6/10 - 괜찮아요

Leslie

좋아요: 청결 상태, 숙박 시설 상태 및 시설
It’s very clean the staff is not unfriendly just not overly helpful
2022년 7월에 1박 숙박함
답변 제공: Izana 님, 2022년 7월 18일
Hi Leslie, Thank you for staying with us and we appreciate your feedback. We take every feedback seriously. We hope to welcome you back on your next stay.