외관

티슬 런던 블룸즈베리 파크 여행 후기

3 out of 5
티슬 런던 블룸즈베리 파크
126 Southampton Row, London, England

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 930개 이용 후기 중 197개" "
평점 8 - 좋아요. 930개 이용 후기 중 408개" "
평점 6 - 괜찮아요. 930개 이용 후기 중 200개" "
평점 4 - 별로예요. 930개 이용 후기 중 80개" "
평점 2 - 너무 별로예요. 930개 이용 후기 중 45개" "

8.0/10

청결 상태

8.2/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

8/10 - 좋아요

Dongkun

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
좀 오래된 건물이지만 런던 중심부에 위치해 있고 가격도 합리적인 것 같습니다.
2022년 6월에 5박 숙박함
답변 제공: Maria Gallego - Front Office Manager 님, 2022년 7월 6일
Dear Dongkun, I am delighted to see that you had a great experience with us and I look forward to welcoming you back soon. Kind regards, Maria Gallego Front Office Manager

8/10 - 좋아요

YOUNGHO

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
대부분 괜찮았습니다만, 콘센트가 적어 아쉬웠습니다.
2020년 2월에 4박 숙박함
답변 제공: Antonio Serrano - GRM 님, 2020년 2월 15일
영호님께, 내 응답이 당신을 잘 찾길 바랍니다. 씨슬 블룸 즈 버리 파크 (Thetle Bloomsbury Park)에서의 최근 숙박에 대한 의견을 보내 주셔서 감사합니다. 객실 기능 중 일부가 귀하의 기대에 부응하지 못했다는 것을 유감스럽게 생각합니다. 우리는 모든 손님의 의견을 높이 평가하고이를 활용하여 제품을 개선하고 사전 예방적인 방법으로 제공합니다. 우리 팀이 가장 환영하고 수용하는 것을 발견했으며 친절한 의견을 그들과 공유 할 것입니다.    향후에 다시 귀하를 환영하고 귀하의 의견을 바탕으로 당사의 제안에 대한 개선 사항을 확인할 수 있기를 바랍니다. 솔직한 의견을 보내 주셔서 다시 한 번 감사드립니다. 따뜻한 안부 안토니오 세라노 손님 관계 관리자

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
it"s narrow . so narrow for 2 people to stay. but everyone is very kind and nice. it is convenient to go to Britan museum
2019년 4월에 5박 숙박함
답변 제공: Ruben Molledo 님, 2019년 5월 10일
Dear Guest, Hope my response finds you well. First and foremost, many thanks for taking the time to feedback on your recent stay with us at the Thistle Bloomsbury Park, it only pleases us to receive honest comments from our guests on our product and service. I am sorry to read that some of the room features did not quite live up to your expectations. We do appreciate and take all our guest comments into consideration and use them to improve our product and offer in a proactive way. I am glad to read that you found our team most welcoming and accommodating and will share your kind remarks with them. We do hope we can welcome you back on a future occasion and see some of the improvements to our offer based on your feedback. Thanks again for your honest feedback, this is much appreciated. Warm regards Ruben Molledo Operations Manager

6/10 - 괜찮아요

시은

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태, 객실의 편안함
2019년 2월에 2박 숙박함
답변 제공: Ruben Molledo 님, 2019년 2월 21일
Dear 시은, Thank you for taking the time to leave feedback after your recent stay with us. I am delighted that the majority of your stay was positive although it sounds as if we have some areas of improvement to make. I apologise that we did not quite reach our target of five out of five on this occasion and assure you I will speak with the service teams to ensure that we learn the relevant lessons moving forward on those service points we missed. In spite of this, I sincerely hope that you might return as I have no doubt that we can fully meet all of your needs and make sure that everything possible is done to enhance your stay and offer full value for money. With best regards, Ruben Molledo Operations Manager

6/10 - 괜찮아요

Brice

별로예요: 숙박 시설 상태 및 시설
Having only one small lift was a real nuisance.
2024년 4월에 2박 숙박함

8/10 - 좋아요

antonio

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
En general todo estuvo bien, el unico inconveniente que le pondria es que es muy ruidoso, no el hotel en si, los alrededores hay bares y restaurantes, el problema son las ventanas que deja pasar todo el ruido de afuera, no tiene las tipicas ventanas gruesas que hay en todo Londres.
2024년 3월에 3박 숙박함

6/10 - 괜찮아요

Niall 님, Manchester

연인과의 여행
Check in very poor experience. Rooms dated and old fashioned.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

cjbuhler

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were extremely helpful and courteous throughout the stay. The location was clean and met expectations for that hotel. The location is great, with proximity to sites, dining, shopping, and transportation.
2024년 3월에 3박 숙박함

4/10 - 별로예요

Takeshi

2024년 3월에 8박 숙박함

4/10 - 별로예요

Alexander

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place smelled horrible with no attempt to clean what caused the smell, the locks on the door were broken. Not enough time to get another hotel
2024년 3월에 2박 숙박함
답변 제공: Tanveer Shaik 님, 2024년 3월 17일
Dear Alexander,I'm truly sorry to hear about your disappointing experience during your stay. It's deeply concerning to learn about the issues you encountered, including the unpleasant odor and broken locks. This is certainly not reflective of the standards we strive to uphold, and I apologize for the inconvenience and discomfort this caused. We take cleanliness and maintenance very seriously, and I assure you that we will address these issues immediately to ensure they are resolved for future guests. Your feedback is invaluable to us, and we appreciate you bringing these matters to our attention. If there's anything we can do to make amends for the shortcomings you experienced, please don't hesitate to let us know. Your comfort and satisfaction are our top priorities, and we're committed to ensuring a more pleasant experience should you choose to stay with us again in the future.Kind Regards,Tanveer ShaikReception Manager

8/10 - 좋아요

Carla

2024년 2월에 3박 숙박함
답변 제공: Tanveer Shaik 님, 2024년 3월 20일
Dear Carla,Thank you so much for your feedback regarding your recent stay with us at Thistle Bloomsbury Park. It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. We greatly look forward to welcoming you back in the not-too-distant future.Kind Regards,Tanveer ShaikReception Manager

10/10 - 훌륭해요

John

2024년 2월에 1박 숙박함
답변 제공: Tanveer Shaik 님, 2024년 2월 19일
Dear John,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel in the near future. Kind regards, Tanveer Shaik Reception Manager

10/10 - 훌륭해요

Rachel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Tanveer Shaik 님, 2024년 2월 19일
Dear Rachel,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel in the near future. Kind regards, Tanveer Shaik Reception Manager

6/10 - 괜찮아요

KERRY-ANN

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Carpets need a hood clean, it affected my sinuses. Bedsheets needed a wash.
2024년 2월에 1박 숙박함
답변 제공: Tanveer Shaik 님, 2024년 2월 22일
Dear Kerry-Ann,Thank you for your feedback regarding your recent stay with us at Thistle Bloomsbury Park. I am extremely disappointed to hear of the issues that you experienced during your stay. I sincerely apologize for any inconvenience and disappointment caused. I have addressed your comments with our team to ensure that all necessary corrective action is taken and that our 5* level of service is restored. I do hope that you give us another opportunity to showcase our hospitality. It would be our pleasure to welcome you back to Thistle Bloomsbury Park in the future.Kind Regards,Tanveer ShaikReception Manager

8/10 - 좋아요

Tayten

좋아요: 청결 상태
I enjoyed the property itself and its location. It has a wonderful historical vibrance.The staff was fine.
2024년 2월에 2박 숙박함
답변 제공: Rm 님, 2024년 2월 6일
Dear Tayten,Thank you very much to share with us your comments after your stay at Thistle Bloomsbury Park, we are very glad you have enjoyed your stay and we look forward to welcoming you back in the near future.Warmest Regards, Raúl Muñoz - Reception Manager

6/10 - 괜찮아요

Trevor

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Good points: Great location. An easy walk from Euston, as well as an easy walk to theatre land. Plenty of bus or tube alternatives too if you prefer not to walk. Check in was very easy. Our room was even available three hours early which was unexpected and appreciated. Great price via Expedia too. Negative points: the downside of a reduced price room is often that you get the lesser quality rooms. Ours was on the top (7th) floor. The lift only reached the sixth floor. The room corridor was chilly, as was our room. The central heating radiator was set to Max, but it was only lukewarm at best. Fortunately an electric radiator was also in the room which we were able to make use of. The bathroom was very chilly. We both had showers that were only just warm rather than hot! The second bath towel sourced from the wardrobe had black streaks on it, so my wife refused to use it and used mine instead even though I had already showered with it. Other than that the room was well prepared and clean. Overall this is a decent hotel and I am sure the majority of the rooms on lower floors are of an excellent standard, having stayed in one of them in the past.
2024년 1월에 1박 숙박함
답변 제공: Tanveer Shaik 님, 2024년 1월 23일
Dear Trevor,First of all, thank you for taking the time to leave feedback after your recent stay with us. I am delighted that the majority of your stay was positive although it sounds as if we have some areas of improvement to make. I apologies that we did not quite reach our target of five out of five on this occasion and assure you I will speak with the concerned department to ensure that we learn the relevant lessons moving forward on those points we missed. We look forward to welcoming you back to the hotel in the near future. Kind regards, Tanveer Shaik Reception Manager

6/10 - 괜찮아요

Trevor

2024년 1월에 1박 숙박함
답변 제공: Tanveer Shaik 님, 2024년 2월 22일
Dear Trevor,Thank you for your feedback regarding your recent stay with us at Thistle Bloomsbury Park. It would be our pleasure to welcome you back to Thistle Bloomsbury Park in the future.Kind Regards,Tanveer ShaikReception Manager

10/10 - 훌륭해요

David

2024년 1월에 1박 숙박함
답변 제공: Tanveer Shaik 님, 2024년 1월 20일
Dear David,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel in the near future. Kind regards, Tanveer Shaik Reception Manager

10/10 - 훌륭해요

Clare

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly reception, very helpful. Comfortable room lots of space. Central and close to the tube recommended
2023년 12월에 1박 숙박함
답변 제공: Tanveer Shaik 님, 2024년 1월 20일
Dear Clare,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel in the near future. Kind regards, Tanveer Shaik Reception Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Tanveer Shaik 님, 2024년 1월 20일
Dear Guest,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel in the near future. Kind regards, Tanveer Shaik Reception Manager

8/10 - 좋아요

Sebastien

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Spacious room
We only stayed one night (in-transit), but the room was spacious, comfortable and quiet. The hotel is also conveniently located with many options for dining.
2024년 1월에 1박 숙박함
답변 제공: Tanveer Shaik 님, 2024년 1월 20일
Dear Sebastien,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel in the near future. Kind regards, Tanveer Shaik Reception Manager

8/10 - 좋아요

Richard

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Its a nice friendly hotel. Plenty of milk for the tea. Comfortable bed, spacious clean room. Wonderful old London pub around the corner.
2024년 1월에 2박 숙박함
답변 제공: Tanveer Shaik 님, 2024년 1월 20일
Dear Richard,Thank you for sharing your experience further to your stay at Thistle Bloomsbury Park. We are thrilled by your comments! Hearing that you had such a wonderful stay with us makes the whole team really happy! Please do let us know when you plan a trip to London, we will gladly help you organizing your next stay with us. Kind regards, Tanveer Shaik, Reception Manager

8/10 - 좋아요

CATIA SANTINA

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 2박 숙박함
답변 제공: Tanveer Shaik 님, 2024년 1월 20일
Dear Catia Santina,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel in the near future. Kind regards, Tanveer Shaik Reception Manager

4/10 - 별로예요

Leona

단체 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Disappointed run down
Bit disappointed with our stay the room was a bit run down the window didn’t shut properly and had a draft all night the bathroom had the ceiling paint peeling off and was in poor condition in other areas also just thought condition was a bit poor as have stayed in thistle hotels before but this was probably the worst one
2024년 1월에 1박 숙박함
답변 제공: Tanveer Shaik 님, 2024년 1월 20일
Dear Leona,Thank you for your feedback regarding your recent stay with us at Thistle Bloomsbury Park. I am extremely disappointed to hear of the issues that you experienced during your stay. I sincerely apologize for any inconvenience and disappointment caused. I have addressed your comments with our team to ensure that all necessary corrective action is taken and that our 5* level of service is restored. I do hope that you give us another opportunity to showcase our hospitality. It would be our pleasure to welcome you back to Thistle Bloomsbury Park in the future. Kind Regards, Tanveer Shaik Reception Manager

2/10 - 너무 별로예요

Leonardo

2023년 12월에 1박 숙박함
답변 제공: Tanveer Shaik 님, 2024년 1월 20일
Dear Leonardo,Thank you for your feedback regarding your recent stay with us at Thistle Bloomsbury Park. I sincerely apologize for any inconvenience and disappointment caused. I do hope that you give us another opportunity to showcase our hospitality. It would be our pleasure to welcome you back to Thistle Bloomsbury Park in the future. Kind Regards, Tanveer Shaik Reception Manager

8/10 - 좋아요

Henry

2023년 12월에 1박 숙박함
답변 제공: Tanveer Shaik 님, 2024년 1월 20일
Dear Henry,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel in the near future. Kind regards, Tanveer Shaik Reception Manager

8/10 - 좋아요

Daniel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Good location, good value for money fro central London
2023년 12월에 1박 숙박함
답변 제공: Reception Manager 님, 2023년 12월 22일
Dear Daniel, Thank you for choosing us we hope to have you here again in the near future,Kind Regards, Raúl uñoz.Reception Manager

8/10 - 좋아요

Claire

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Tanveer Shaik 님, 2023년 12월 20일
Dear Claire,Thank you for your feedback regarding your recent stay with us at Thistle Bloomsbury Park. We greatly look forward to welcoming you back in the not-too-distant future.Kind Regards,Tanveer ShaikReception Manager

6/10 - 괜찮아요

Lucy

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Tanveer Shaik 님, 2023년 12월 17일
Dear Lucy,Thank you for your feedback regarding your recent stay with us at Thistle Bloomsbury Park. I do hope that you give us another opportunity to showcase our hospitality. It would be our pleasure to welcome you back to Thistle Bloomsbury Park in the future.Kind Regards,Tanveer ShaikReception Manager

2/10 - 너무 별로예요

Graham

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
first room there was little to no heat First night was freezing shower drain inadequate so that water went all over the floor second room same issue with the shower drain daily room makeup was spotty at best incomplete this place is not worth the $ spent
2023년 12월에 7박 숙박함
답변 제공: Tanveer Shaik 님, 2023년 12월 17일
Dear GrahamI trust my response finds you well. First and foremost, thank you so much for choosing Thistle Bloomsbury Park Hotel whilst staying in London as well as for taking the time to share your experience with us. We are very sorry to hear that we didn’t meet all your expectations during your visit. We appreciate your candid comments and will learn from them to help us improve in the future. I wanted to personally assure you that your comments have been shared with the relevant departmental managers for their attention and further follow up with their teams. If you are planning to come back and stay with us again, we will do our very best to make sure we meet all your expectations. We hope you will give us another chance to redeem ourselves. Kind regards, Tanveer Shaik Reception Manage

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Tanveer Shaik 님, 2023년 12월 13일
Dear Guest,Thank you for your feedback regarding your recent stay with us at Thistle Bloomsbury Park. Reviews like this motivates us to go extra mile to offer excellent services to our guests. It would be our pleasure to welcome you back to Thistle Bloomsbury Park in the not-too-distant future.Kind Regards,Tanveer ShaikReception Manager

2/10 - 너무 별로예요

Claire

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Tanveer Shaik 님, 2023년 12월 11일
Dear Claire,Thank you for your feedback regarding your recent stay with us at Thistle Bloomsbury Park. I do hope that you give us another opportunity to showcase our hospitality. It would be our pleasure to welcome you back to Thistle Bloomsbury Park in the future. Kind Regards, Tanveer ShaikReception Manager

10/10 - 훌륭해요

Marie

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly staff
The staff were super friendly and catered to our needs very well, the room was decent and had what we needed, good location with lots of places to eat around
2023년 12월에 1박 숙박함
답변 제공: Tanveer Shaik 님, 2023년 12월 11일
Dear Marie,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel in the near future. Kind regards, Tanveer Shaik Reception Manager

8/10 - 좋아요

James 님, Lichfield

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was ok. Clean and I slept well. Prices are high. It’s the area but not worth the nightly rate.
2023년 12월에 1박 숙박함
답변 제공: Tanveer Shaik 님, 2023년 12월 11일
Dear James,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel in the near future. Kind regards, Tanveer Shaik Reception Manager

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Tanveer Shaik 님, 2023년 12월 11일
Dear Guest,Thank you for your feedback regarding your recent stay with us at Thistle Bloomsbury Park. I do hope that you give us another opportunity to showcase our hospitality. It would be our pleasure to welcome you back to Thistle Bloomsbury Park in the future. Kind Regards, Tanveer ShaikReception Manager

10/10 - 훌륭해요

Edda

2023년 12월에 3박 숙박함
답변 제공: Tanveer Shaik 님, 2023년 12월 11일
Dear Edda,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel in the near future. Kind regards, Tanveer Shaik Reception Manager

2/10 - 너무 별로예요

Hannah

2023년 12월에 1박 숙박함
답변 제공: Tanveer Shaik 님, 2023년 12월 11일
Dear Hannah,Thank you for your feedback regarding your recent stay with us at Thistle Bloomsbury Park. I do hope that you give us another opportunity to showcase our hospitality. It would be our pleasure to welcome you back to Thistle Bloomsbury Park in the future. Kind Regards, Tanveer ShaikReception Manager

2/10 - 너무 별로예요

Tilak

2023년 12월에 1박 숙박함
답변 제공: Tanveer Shaik 님, 2023년 12월 11일
Dear Tilak,Thank you for your feedback regarding your recent stay with us at Thistle Bloomsbury Park. I do hope that you give us another opportunity to showcase our hospitality. It would be our pleasure to welcome you back to Thistle Bloomsbury Park in the future. Kind Regards, Tanveer ShaikReception Manager

10/10 - 훌륭해요

Rose

2023년 12월에 1박 숙박함
답변 제공: Tanveer Shaik 님, 2023년 12월 11일
Dear Rose,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel in the near future. Kind regards, Tanveer Shaik Reception Manager

2/10 - 너무 별로예요

MISS

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Tanveer Shaik 님, 2023년 12월 11일
Dear Miss,Thank you for your feedback regarding your recent stay with us at Thistle Bloomsbury Park. I do hope that you give us another opportunity to showcase our hospitality. It would be our pleasure to welcome you back to Thistle Bloomsbury Park in the future. Kind Regards, Tanveer ShaikReception Manager

8/10 - 좋아요

Scott

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
A great breakfast and pleasant staff
2023년 11월에 1박 숙박함
답변 제공: Tanveer Shaik 님, 2023년 12월 3일
Dear Scott,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel in the near future. Kind regards, Tanveer Shaik Reception Manager

4/10 - 별로예요

Nadia

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Bof
2023년 11월에 2박 숙박함
답변 제공: Tanveer Shaik 님, 2023년 12월 3일
Dear Nadia,Thank you for your feedback regarding your recent stay with us at Thistle Bloomsbury Park. Hopefully your stay was good with us. We hope to see you again in the not-too-distant future.Kind Regards,Tanveer ShaikReception Manager

6/10 - 괜찮아요

tony

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Tired decoration. Looked dirty and smelled foisty! Over Expensive to buy a drink there. Was convenient for where we were visiting but wouldn’t stay there again.
2023년 11월에 2박 숙박함
답변 제공: Tanveer Shaik 님, 2023년 12월 3일
Dear Tony,Thank you for your feedback regarding your recent stay with us at Thistle Bloomsbury Park. I am pleased to know that our central location was very convenient for you. I sincerely apologize for any inconvenience and disappointment caused. I have addressed your comments with our concerned department to ensure that all necessary corrective action is taken and that our 5* level of service is restored. I do hope that you give us another opportunity to showcase our hospitality. It would be our pleasure to welcome you back to Thistle Bloomsbury Park in the future. Kind Regards, Tanveer Shaik, Reception Manager

6/10 - 괜찮아요

Frank

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Sdb en mauvaise état Petit déjeuné hyper cher 15£ par personne État chambre moyen Une seul prise Mauvais rapport qualité prix
2023년 11월에 2박 숙박함
답변 제공: Tanveer Shaik 님, 2023년 12월 3일
Dear Frank,I trust my response finds you well. First and foremost, thank you so much for choosing Thistle Bloomsbury Park Hotel whilst staying in London as well as for taking the time to share your experience with us. We are very sorry to hear that we didn’t meet all your expectations during your visit. We appreciate your candid comments and will learn from them to help us improve in the future. I wanted to personally assure you that your comments have been shared with the relevant departmental managers for their attention and further follow up with their teams. If you are planning to come back and stay with us again, we will do our very best to make sure we meet all your expectations. We hope you will give us another chance to redeem ourselves. Kind regards, Tanveer Shaik Reception Manager

8/10 - 좋아요

Melanie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spacious, quiet, good location
2023년 11월에 1박 숙박함
답변 제공: Tanveer Shaik 님, 2023년 12월 3일
Dear Melanie,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel in the near future. Kind regards, Tanveer Shaik Reception Manager

4/10 - 별로예요

Sandra

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
On arrival we were informed we had been moved to a sister hotel, despite myself ringing reception earlier in the day, a prime opportunity to inform us we had been moved due to renovation difficulties. When we got to the sister hotel Holborn Thistle, there was no remote control for the tv and it could not be turned off. The original reception staff did not appear to be concerned that we would not be able to sleep. The evening receptionists appeared to be helpful, but said there was no way to turn off the tv and that we’d have to sleep with it on. In the morning when checking out we were asked about our stay and we explained the difficulties regarding the tv, they did not apologise or seem to be understanding of the inconvenience caused.
2023년 11월에 2박 숙박함
답변 제공: Tanveer Shaik 님, 2023년 12월 3일
Dear Sandra,Thank you for choosing to stay with us. Please accept my sincere apologies for not meeting your expectations. I have addressed your comments with our concerned department to ensure that all necessary corrective action is taken and that our 5* level of service is restored. I do hope that you give us another opportunity to showase our hospitality. It would be our pleasure to welcome you back to Thistle Bloomsbury Park in the future.Kind Regards,Tanveer ShaikReception Manager

10/10 - 훌륭해요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay
We normally stay in travelodge when we visit london this was our first stay at thistle and wow we will always use thistle over travelodge now there wasn’t much in price difference thistle had every thing a Hugh bed breakfast was lovely and so we’re the staff my only recommendation would be not to get 7th floor as from the lift you have to climb some stairs but this would not stop me staying at thistle Holborn again
2023년 11월에 1박 숙박함
답변 제공: Tanveer Shaik 님, 2023년 11월 22일
Dear Karen,Thank you so much for choosing Thistle Bloomsbury Park Hotel whilst staying in London as well as for taking the time to share your experiences with us. I will share your great feedback with our teams, to encourage them to continue delivering an exceptional service to all our guests. We look forward to welcoming you again next time you will be visiting London. Kind regards, Tanveer Shaik Reception Manager

8/10 - 좋아요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly, clean and good breakfast
Really friendly service, breakfast was good with everything you need to set you up for the day. Rooms clean but a bit dated, and there was only 1 lift. Overall good and would stay again. Does look like they are in the middle of refurbishing.
2023년 11월에 2박 숙박함
답변 제공: Tanveer Shaik 님, 2023년 11월 22일
Dear Stephen,First of all, thank you for taking the time to leave feedback after your recent stay with us. I am delighted that the majority of your stay was positive although it sounds as if we have some areas of improvement to make. I will share your feedback with our teams, to encourage them to continue delivering an exceptional service to all our guests. We look forward to welcoming you again next time you will be visiting London. Kind regards, Tanveer Shaik Reception Manager

8/10 - 좋아요

Marco

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ottima posizione, ottima accoglienza, unica pecca finestre vecchie e rumore per il rrsto molto buono
2023년 11월에 1박 숙박함
답변 제공: Tanveer Shaik 님, 2023년 11월 20일
Dear Marco,First of all, thank you for taking the time to leave feedback after your recent stay with us. I am delighted that the majority of your stay was positive although it sounds as if we have some areas of improvement to make. I will share your feedback with our teams, to encourage them to continue delivering an exceptional service to all our guests. We look forward to welcoming you again next time you will be visiting London. Kind regards, Tanveer Shaik Reception Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good quality hotel for reasonable pricing
Very clean and professional staff. I will definitely recommend.
2023년 11월에 1박 숙박함
답변 제공: Michael 님, 2023년 11월 12일
Dear Guest,Thank you for your feedback it is much appreciated.We work hard to make sure that all our guests have an excellent experience with us.Thank you for choosing the Thistle Bloomsbury Park for your stay and I hope that we can welcome you back soon.Best regards,Michael Ferraz - Reception Manager