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유나이티드 로지 호텔 & 아파트먼트 여행 후기

3.5 out of 5
유나이티드 로지 호텔 & 아파트먼트
368-370 Green Lanes, London, England

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 96개 이용 후기 중 24개" "
평점 8 - 좋아요. 96개 이용 후기 중 40개" "
평점 6 - 괜찮아요. 96개 이용 후기 중 6개" "
평점 4 - 별로예요. 96개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 96개 이용 후기 중 15개" "

8.0/10

청결 상태

8.0/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

4/10 - 별로예요

KYUHYUNG

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 6박 숙박함

8/10 - 좋아요

JIMIN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good place
Staff was very kind and clean room, comfortable bed. But a little noisy.
2019년 9월에 2박 숙박함

2/10 - 너무 별로예요

lew 님, seoul

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
위치는 나쁘지않지만 아파트는비추
아파트먼트를 예약했는데 가건물 같은 그라운드 층에 방을 주었어요. 딱봐도 3성은 아닌데.. 런던에 살았었기에었 타 도시에 비해 호텔컨디션은 감안하다해도 여기는 정말 아닌듯합니다. 냉새나고 좁고 화장실 곰팡이, 방옆에 휴게실에는 장기거주자들이 매일 술먹는 사람들이 시끄럽게 하고 .. 사진과 너무 정반대였습니다. 5박이나 투숙해야했기에 방을 바꾸어달래도 안된다였습니다. 추천하지 않겠습니다.
답변 제공: Andy - Manager 님, 2016년 12월 15일
Dear Lew, Thank you for your stay. Although I am surprised to read your comments. As we pride ourselves on the cleanliness and warmth of the property and our customer service. If you had mentioned the issues you claim, then maybe we could have arranged something for you, rather than you remaining unhappy for 5 days. We are here to help and will do all we can to make our guests stay as comfortable as possible. In any case I hope you at least enjoyed London. Thanks Andy

2/10 - 너무 별로예요

Bobby

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were disgustingly rude towards my partner. We also didn’t sleep a wink due to the person staying above us was walking around all night. We paid £100 for a room that was even smaller than the average box room in a house/flat absolute rip off. The staff threatened me and my partner. I would not stay here again even if I was paid to. **AVOID**
2024년 3월에 1박 숙박함
답변 제공: Andy - Owner/manager 님, 2024년 4월 3일
Hi Bobby, thanks for your review. However allow me to clarify some of the facts. When you book a room, the checkin and check out times are clearly stated. You came in at a normal time after 2, but then woke up half the hotel at 3am as you could not use your keys properly after your night out at a concert and pubs. Your checkout time was at 11am, yet when our staff knocked on your door at 11.30 you refused to leave, shouting explicities annd stating you would checkout after 2pm our polite and calm team members. He then explained to you that the police would be called if you continued in this this manner. Maybe this was what you thought was the “threat”. Your abuse conitinued to magnify. This is when I was called in. I telephoned you and explained to you the checkout procedure and allowed you to leave at 12 as we had someone else checking in. I decided to do this without further charge as a good will gesture.And you review us like this? Nice! But you are an aggrieved person and have every right to express your opinions, but not when they are lies and out of bitter anger. We are NOT as you have stated, and our people were merely doing their duties which was obviously was difficult due your circumstances the heavy and late night you had. If you are ish to discuss this then you have put numbers and email.Many thanks

8/10 - 좋아요

Martin

단체 여행
Did the job needed to sleep.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Natalia

2023년 12월에 1박 숙박함

8/10 - 좋아요

Lucy

좋아요: 청결 상태
2023년 11월에 21박 숙박함

8/10 - 좋아요

Etelka

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We enjoyed having a full kitchen. We found the stairs difficult to navigate, especially with suitcases.
2023년 11월에 4박 숙박함

8/10 - 좋아요

Jose

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing was unique. I want to say how helpful the youth lady was. She went above and beyond, very helpful.
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Jade

별로예요: 직원 및 서비스
Couldn’t get in
We were unable to get into the building because the fob didn’t work, and the staff on site replaced the fob but didn’t check it from the outside and expected us to believe it would work later in the night. We therefore didn’t feel safe to stay and cut our trip short, and the manager was very rude and unhelpful when we emailed to ask for a refund because their lock was too faulty for us to feel safe staying.
2023년 11월에 1박 숙박함

4/10 - 별로예요

Karen

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Snusket og snavset
Værelserne svarrer overhovedet ikke til billederne. Det er slidt og nusset. Fik først et værelse hvor det var snavset, ingen glas eller bestik i skabe og skuffer. Fik et nyt værelse lidt bedre men alt service var beskidt. Vil ikke anbefale det
2023년 10월에 4박 숙박함

2/10 - 너무 별로예요

Ellen

2023년 10월에 1박 숙박함

8/10 - 좋아요

Marc

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good location. Didn’t really see any staff, but that’s okay as we used it as our base for a week - out early and back late. Suited our requirements.
2023년 9월에 7박 숙박함

10/10 - 훌륭해요

Sudhir

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome Apartment!
Great location - tube station and grocery stores just 5 mins walk away. Finsbury Park in front of the hotel.. Neat & clean rooms with all the comforts. Very caring & hospitable team. Enjoyed our stay !
2023년 9월에 2박 숙박함

4/10 - 별로예요

Ellen

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rooms are old and small
The pics make it look like a nice place. It's much older and way smaller than the pics suggest.I would never stay there again, not worthy the money.
2023년 8월에 1박 숙박함
답변 제공: Alessia 님, 2023년 9월 6일
Hi Ellen!Thanks for leaving your feedback about your stay.We are really sorry to hear the room did not meet your expectation, we are aware everybody feels different about things. However, should you need to come to London again, we would love to offer you a more spacious room than last time. All the best for now.Alessia

2/10 - 너무 별로예요

Alex

2023년 7월에 1박 숙박함
답변 제공: Daniel 님, 2023년 8월 5일
Dear Alex,We are sorry you did not have the best experience with us. We look forward to hearing more about your issue in private so we can make things better for you and all our guests next time.Thanks for your feedback!

2/10 - 너무 별로예요

Alexander

2023년 7월에 1박 숙박함
답변 제공: Alexandra 님, 2023년 7월 23일
Dear Alexander,Thanks for staying with us and for sharing your feedback.However, for us to know exactly what really happened and what made your stay unpleasant, we would appreciate you getting in touch directly to clarify any possible issues occured.In that way we will be able to look into it and make any changes for the future.In the meantime, thanks again for staying with us!Warm Regards

10/10 - 훌륭해요

Francesca

2023년 7월에 1박 숙박함
답변 제공: Alessia 님, 2023년 7월 12일
We are glad you enjoyed your stay! We hope to see you soon

8/10 - 좋아요

sina

2023년 7월에 2박 숙박함
답변 제공: Alessia 님, 2023년 7월 12일
We are glad you enjoyed your stay! We hope to see you soon

10/10 - 훌륭해요

Susan

2023년 7월에 1박 숙박함
답변 제공: Alessia 님, 2023년 7월 12일
We are glad you enjoyed your stay! We hope to see you soon

4/10 - 별로예요

Lisa

2023년 7월에 1박 숙박함
답변 제공: Alessia 님, 2023년 7월 12일
We are sorry to hear your stay was not as expected, we would love to hear directly from you so we can make things better. Thanks anyway!

2/10 - 너무 별로예요

Zaine

2023년 6월에 1박 숙박함
답변 제공: Alessia 님, 2023년 7월 12일
We are sorry to hear your stay was not as expected, we would love to hear directly from you so we can make things better. Thanks anyway!

10/10 - 훌륭해요

Alison

2023년 6월에 2박 숙박함
답변 제공: Alessia 님, 2023년 7월 12일
We are glad you enjoyed your stay! We hope to see you soon

8/10 - 좋아요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect location with a car
Hotel was perfect for what we needed. Due to us using the car the hotel had parking but it was a quite a walk, however there are a lot of restaurants and two good pubs on the walk. Perfect location outside the congestion zone with great acces to the tube. The room has everything needed for a short stay, for us the bed was a little small as we are used to a larger one. The only drawback was the traffic noise so if you dont have earplugs and are a light sleeper ask Andy for a room at the back. Staff especially Andy are great really helpfull.
2023년 5월에 2박 숙박함
답변 제공: Alessia 님, 2023년 7월 12일
We are glad you enjoyed your stay! We hope to see you soon.We will look into your feedback and make things better for you next time!

10/10 - 훌륭해요

Terry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay.
Great place to stay, very comfortable room, very clean in a great location for public transport inc the underground. Will definitely stay again in the future.
2023년 2월에 2박 숙박함
답변 제공: Alessia 님, 2023년 4월 18일
Thank you very much for sharing your experience, we are thrilled to read such lovely words and we always happy when our guests enjoy their stay.We cannot wait to welcome you soon!Regards

8/10 - 좋아요

JORGE 님, Rio de Janeiro

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is very kind. It is a cosy and friendly place. Just some little problems in the room like the wardrobe's door was not completely fixed.
2020년 3월에 5박 숙박함

8/10 - 좋아요

Jasper

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
Horrible at first, perfect after second chance.
My first night was the worst night I had in years in a hotel. Noise from other rooms, people smoking in the private garden next to my window in the middle of the night, permanent light above the door. Fortunately the staff was very open en immediately gave me an other room for the other nights. After that I had a very pleasant stay and slept like a rock.
2020년 3월에 3박 숙박함

10/10 - 훌륭해요

Roberto- Miguel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff was great, only downside was some of the cooking pots weren't fully washed
2020년 3월에 1박 숙박함

8/10 - 좋아요

Maria 님, Burnham

좋아요: 청결 상태, 편의 시설/서비스
I liked the close proximity to transport links and location;reception staff very friendly and polite;the room was well equipt..on the other side the wall seemed to need of a plasterer& decorator
2020년 3월에 1박 숙박함

8/10 - 좋아요

KA 님, CT

좋아요: 청결 상태, 편의 시설/서비스
Friendly staff, very helpful and kind Enjoyed visit
2020년 1월에 6박 숙박함
답변 제공: Andy K 님, 2020년 1월 22일
Thank you for your kind words and review. Look forward to seeing you here again. All the best

8/10 - 좋아요

Nasrine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
je recommande :)
Le séjour s'est très bien passé, les employés de l’hôtel sont à l'écoute est serviable. Nous avons eu à notre arrivée un plateau de sucreries (très belle attention). Notre chambre était très bien, la taille est correct, bon rapport qualité/prix . Quartier plutôt calme durant notre séjour. Seul problème : la climatisation de la salle de bain. En période de froid, c'est horrible, il fait aussi froid dans la salle de bain qu'à l’extérieur ! peut être y mettre un chauffage ? sinon rien à signaler
2019년 12월에 3박 숙박함
답변 제공: Andy 님, 2020년 1월 22일
Dear Nasrine, Thank you for your stay and kind comments. Glad you had an overall good stay, although generally guests say that it's too hot here. But of course we look into these matters. All the best for now and please do get in touch the next time you are coming to London.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Always a pleasure to stay at such a well run establishment. Friendly and very helpful staff at all times.
2019년 10월에 1박 숙박함
답변 제공: Andy 님, 2020년 1월 22일
Thank you for your comments and kind words. I will pass on the compliments to the team members aswel. All the best for now and you know where we are the next time you are in London! Andy

10/10 - 훌륭해요

Luca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
i was fine
very nice place and convenient for pubblic transport, quiet area, kind and present staff.
2019년 12월에 2박 숙박함
답변 제공: Andy 님, 2020년 1월 22일
Thanks Luca! Let me know the next time you are in town a nd we will look after you again with a better rate. Warm regards Andy

2/10 - 너무 별로예요

Brendan

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 1박 숙박함

10/10 - 훌륭해요

yuki

2019년 10월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
駅からも5分程度で、周辺は静かな環境でした。
2019년 9월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2019년 8월에 1박 숙박함

2/10 - 너무 별로예요

Oliver

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
If you want your weekend ruined, book here!
Hotels.com should immediately stop representing this shocking place! We arrived only to be told our room was no longer available due to maintenance. The guy on the desk couldn’t give a toss and made no attempts to contact me in advance. His offer to relocate us to their sister hotel wasn’t acceptable due to the distance and travel time as we were already late for our event. We had to get ready in the car and find alternative accomafation at double the cost otherwise we’d have missed our event completely. We finally arrived at the event 2 hours late! Trip advisor reviews show that this is a regular occurrence. The place clearly has no idea of what customer service is and regularly ruins people’s weekends!
2019년 5월에 1박 숙박함
답변 제공: Andy K 님, 2020년 1월 22일
Hi Oliver, Not sure what this was about. But these maintenance issues do occurr from time to time. They are not within our control but we must find a solution for our guests. In this instance we tried to relocate you to a nearby property but sadly you refused this and thus were late. My sincerest apologies for the inconvenience. All the best Andy

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 2박 숙박함
답변 제공: AKay 님, 2019년 5월 18일
Thanks for your rating and staying with us. Give us a call next time and we'll give you the best rate. All the best Andy

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 1박 숙박함
답변 제공: FAbio 님, 2020년 1월 22일
Thank You!!

10/10 - 훌륭해요

Darren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent service. Let me check out an hour later. Very friendly service and was close to the underground for travel.
2019년 4월에 1박 숙박함
답변 제공: Akay 님, 2019년 5월 18일
Thanks Darren! A pleasure to have had you here. Look forward to seeing you again! Andy

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 1박 숙박함
답변 제공: AKay 님, 2019년 5월 18일
Thanks Michael! great to have you here and look forward to seeing you again. Kind regards Andy

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was tiny and not deluxe. The shower temperature oscillated between too hot and OK.
2019년 4월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

Obwohl der Raum vor Abflug in Zürich gecancelt worden ist, verweigerte man jede Rückerstattung mit dem Argument, das Management sei ein - zwei Tage nicht anwesend.
2018년 12월에 3박 숙박함
답변 제공: Andy 님, 2020년 1월 22일
Hi there, Please do get in touch so we can look into this matter. Thanks Andy

2/10 - 너무 별로예요

Mentor

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 1박 숙박함

10/10 - 훌륭해요

Camilla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hemtrevligt ställe. Prisvärt
2019년 1월에 3박 숙박함

10/10 - 훌륭해요

Christine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Decent B&B type hotel.
Studio room had everything i needed, comfy enough bed, the service was great, the toiletries well-stocked; the food was hit or miss: espresso/americano drinks/ orange juice were great; food that i enjoyed: pasta of the day with a greek salad and the full english breakfast. I ordered the "italian pizza" comparable to a cheap frozen pizza and it was a bit over-cooked. Every day the kitchen would make fresh crossaints, always smelled amazing by the room. The courtyard would have been a lovely place to take breakfast, if you feel so inclined. Also the hotel did a decent job of stocking snacks and beverages in the fridge.Would stay again.
2018년 9월에 4박 숙박함

8/10 - 좋아요

Nick 님, Birmingham

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Totally fine for an overnight
Friendly, helpful staff, nice room and fine facilities. Toilets a bit tricky to find, but otherwise perfectly good.
2018년 9월에 1박 숙박함
답변 제공: Andy 님, 2020년 1월 22일
Thanks you so much! Look forward to seeing you again! Andy

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Average standard!
The staff were really nice and helpful. But, the facilities were below average. No hot water sometimes, and needed to pay extra for the use of kitchen. Overall was average!
2018년 6월에 4박 숙박함

8/10 - 좋아요

Helle

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Venligt personale
Meget venligt personale. Tæt på undergrunden, Manor House. Gåafstand 7 min. Vi kunne tjekke ind to timer før normal indtjekning mod at betale 20 pund. Værelser var ok. Der var en lampe, der ikke virkede, den blev hurtigt lavet. Toiletskraldespanden var ikke tømt, da vi ankom, men efter første overnatning blev den tømt. Personalet havde endda ryddet lidt op på værelset, redt sengene pænt og vi fik rene håndklæder hver dag. Personalet var meget børnevenlige. De lagde påskelammet og chokolader til vores søn i anledning af påsken. Der var dejligt roligt under vores ophold. Der var mulighed for at lave mad selv med mini køkken og man kunne købe morgenmad m.m. og få det bragt, når det passede en.