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래디슨 호텔 하퍼지 - 롱 아일랜드 여행 후기

3.5 out of 5
래디슨 호텔 하퍼지 - 롱 아일랜드
110 Vanderbilt Motor Pkwy, Hauppauge, NY

이용 후기

5.8
평점 10 - 훌륭해요. 1002개 이용 후기 중 207개" "
평점 8 - 좋아요. 1002개 이용 후기 중 164개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 179개" "
평점 4 - 별로예요. 1002개 이용 후기 중 178개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 274개" "

6.0/10

청결 상태

6.8/10

직원 및 서비스

5.6/10

편의 시설/서비스

5.4/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

6/10 - 괜찮아요

Gary

출장 여행
별로예요: 편의 시설/서비스
Needs some upgrading
2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

Yigal

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would not recommend this hotel to my friends.
2024년 4월에 1박 숙박함
답변 제공: The Radisson Hauppauge Team 님, 2024년 4월 24일
Yigal, thank you for your feedback, we are sincerly sorry we fell short of your expectations. We will drill down on our services and take corrective action.

6/10 - 괜찮아요

Shannon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Other than my card being charged after I done paid and paid a deposit which I’m waiting to get back. The room was good wish it had a microwave, the bathtub was leaky but for the time I needed it for after my surgery it was convenient.
2024년 4월에 2박 숙박함
답변 제공: The Radisson Hauppauge Team 님, 2024년 4월 23일
Thank you Shannon for your feedback, we are sincerely sorry to hear of your leaky bathtub, and we will have the team address this. Your unused deposit hold will be released 5-10 business days depending on your back

2/10 - 너무 별로예요

shaunta

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very nasty and not helpful
2024년 4월에 3박 숙박함
답변 제공: The Radisson Hauppauge Team 님, 2024년 4월 23일
Thank you Shaunta for your feedback, we are sincerely sorry to hear this, and will look into the matter.

6/10 - 괜찮아요

Vanessa

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
We had booked a room with a king size bed and when we got there they told us they only had rooms with two beds available and the beds were full size.
2024년 4월에 1박 숙박함
답변 제공: The Radisson Hauppauge Team 님, 2024년 4월 23일
Thank you for your feedback, we sincerely appreciate it. and our sincere apologies for not having the King bed accommodation's available for your arrival.

10/10 - 훌륭해요

Javier

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel muy lindo y limpio
2024년 4월에 1박 숙박함
답변 제공: The Radisson Hauppauge Team 님, 2024년 4월 22일
Thank you for your feedback. and 5/5 rating, it is appreciated.

10/10 - 훌륭해요

Christian 님, SAN ANTONIO

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location in central Long Island. Great for event hosting.
2024년 4월에 7박 숙박함
답변 제공: The Radisson Hauppauge Team 님, 2024년 4월 22일
Thank you so much for taking the time to give us your feedback, we sincerely appreciate it! and will utilize it to fine tune the operations.

4/10 - 별로예요

Leota

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
My key stopped working , i went to the desk twice in a row. The desk person came back up with me the 3rd time to “make sure i was at the correct room & doing it right” only to find out that i was correct. Then he told me to stay there and he went back downstairs and came back up with no avail . Then he ended up calling maintenance and they handled it . Building outside needs work for sure . The front doors don’t close and there’s only one door that opens in the front to get out. This place needs help.
2024년 4월에 2박 숙박함
답변 제공: The Radisson Hauppauge Team 님, 2024년 4월 22일
Thank you for your feedback, we sincerely appreciate it, and will utilize it for improvements with the team, and maintenance department.

6/10 - 괜찮아요

china

별로예요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: The Radisson Hauppauge Team 님, 2024년 4월 22일
Thank you so much for taking the time to give us your feedback, we sincerely appreciate it! and will utilize it to fine tune the operations.

4/10 - 별로예요

Clyde

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: The Radisson Hauppauge Team 님, 2024년 4월 22일
Thank you so much for taking the time to give us your feedback, we sincerely appreciate it! and will utilize it to fine tune the operations.

8/10 - 좋아요

Teshana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Recommended , it was clean and the staff were nice, it's just the check in time and check out. Usual check in time was 3:pm , i checked in at 6 pm but still had to check out at 12. I was told $25 for 1 hour etc, $75 for 2 hours and $100 for 3 hours, other than that they were nice
2024년 4월에 1박 숙박함
답변 제공: The Radisson Hauppauge Team 님, 2024년 4월 22일
Thank you so much for taking the time to give us your feedback, we sincerely appreciate it! and will utilize it to fine tune the operations.

8/10 - 좋아요

Anita

가족 여행
좋아요: 직원 및 서비스
We came for the dance competition week. No restaurant in the hotel ( very limited timing ) and not much in the area. My room was clean.
2024년 4월에 1박 숙박함
답변 제공: The Radisson Hauppauge Team 님, 2024년 4월 19일
Thank you for your feedback, we sincerely appreciate you taking the time to let us know how we are doing.

10/10 - 훌륭해요

ana virginia

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
👍
2024년 4월에 4박 숙박함
답변 제공: The Radisson Hauppauge Team 님, 2024년 4월 17일
Thank you for your 5/5 rating we sincerely appreciate it and will share it with the team.

2/10 - 너무 별로예요

Antoine

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bad
2024년 4월에 2박 숙박함
답변 제공: The Radisson Hauppauge Team 님, 2024년 4월 17일
Dear Antoine, we are sincerely sorry we did not meet your expectations, we will continue to drill down with the team, on raising the bar.

8/10 - 좋아요

Fernando

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: The Radisson Hauppauge Team 님, 2024년 4월 22일
Thank you so much for taking the time to give us your feedback, we sincerely appreciate it! and will utilize it to fine tune the operations.

8/10 - 좋아요

Ruth

2024년 4월에 2박 숙박함
답변 제공: The Radisson Hauppauge Team 님, 2024년 4월 19일
Thank you for your feedback, we sincerely appreciate you taking the time to let us know how we are doing.

10/10 - 훌륭해요

Christian 님, SAN ANTONIO

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location in central Long Island. Outstanding staff that go above and beyond to make your stay enjoyable
2024년 4월에 7박 숙박함
답변 제공: The Radisson Hauppauge Team 님, 2024년 4월 15일
Thank you for your feedback, we sincerely appreciate it!

4/10 - 별로예요

Joan

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Room was nice, clean. Ran out of hot water.
2024년 4월에 1박 숙박함
답변 제공: The Radisson Hauppauge Team 님, 2024년 4월 15일
Thank you for your feedback, we are sincerely sorry to hear about the hot water, and we will check on that with our team.

2/10 - 너무 별로예요

Rick

아이를 동반한 가족 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had to change rooms twice due to numerous issues. Hotel is a bit rundown and construction had to be done on the two overpasses due to collapses.
2024년 4월에 2박 숙박함
답변 제공: The Radisson Hauppauge Team 님, 2024년 4월 15일
Thank you for your Feedback, we sincerely appreciate it, and we will address your concerns. Sorry out the overpasses a truck hit it this weekend.

4/10 - 별로예요

Tarnia

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pool access
2024년 3월에 2박 숙박함
답변 제공: The Radisson Hauppauge Team 님, 2024년 4월 15일
Thank you for your feedback, we will utilized it to make improvements.

4/10 - 별로예요

Michelle

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property wasn't well staffed, the bar and cafe were not staffed. Common areas looked like they hadn't been vacuumed in weeks. Overall did not feel safe. Clientele were sketchy.
2024년 4월에 3박 숙박함
답변 제공: The Radisson Hauppauge Team 님, 2024년 4월 11일
Michelle, Thank you for your feedback, we are sincerely sorry to hear that we did not meet the expectations of our guests, we will drill down on the areas you mentioned for corrective action. Thank you again

10/10 - 훌륭해요

LING

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: The Radisson Hauppauge Team 님, 2024년 4월 11일
Dear Ling, Thank you for your 5/5 rating we sincerely appriciate it and will share with the team.

4/10 - 별로예요

Allen 님, Fredericksburg

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Exterior doors remained unlocked to anyone who wanted to get inside. Rust on many metal parts. Non-smoking room had a strong smell of smoke. Grounds are filthy, lots of trash. Generally run down.
2024년 4월에 1박 숙박함
답변 제공: The Radisson Hauppauge Team 님, 2024년 4월 10일
Thank you for your feedback, and we will address the exterior doors, rust, smoke smell, and Grounds. We are sincerely sorry for the inconvenience.

6/10 - 괜찮아요

Yuri

가족 여행
Nothing
2024년 4월에 1박 숙박함
답변 제공: Radisson Hotel Hauppauge 님, 2024년 4월 9일
Thank you for your feedback.

10/10 - 훌륭해요

Kelly

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: The Radisson Hauppauge Team 님, 2024년 4월 10일
Thank you for your feedback, we sincerely appreciate it!

10/10 - 훌륭해요

michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: The Radisson Hauppauge Team 님, 2024년 4월 10일
Thank you for your feedback, we sincerely appreciate it!

2/10 - 너무 별로예요

Corinne

출장 여행, 가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
There was NO HOT WATER to shower. Pot smoking up and down the several halways I had to walk to my room. There was no cover pad on the ironing board. The hair dryer was dirty. Mold or serious staining in the toilet. The heat could not be controlled. The tv reception was horrible and the picture was larger than the tv screen. No ice in the ice machine. I will never stay here again. And I will be looking for a refund. I checked out at 6:99am just to get out since people were yelling at 1 am 3:38am 4:02am I was wondering if this has turned into a residence hotel? Shame on you Radisson. You use to be a lovely hotel
2024년 4월에 3박 숙박함
답변 제공: The Radisson Hauppauge Team 님, 2024년 4월 8일
Thank you for your feedback we sincerely appreciate it, and will drill down on issue to make improvements. Our apologies for need meeting the expectations.

4/10 - 별로예요

Nicholas

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms were obviously not checked during last house cleaning. Personal items left by previous customer(box of dildos). Cold water showers, white tape covering holes in tub. Don’t call the front desk because no one will answer. Outside of hotel was awful, branches and garbage everywhere.
2024년 4월에 2박 숙박함
답변 제공: The Radisson Hauppauge Team 님, 2024년 4월 8일
Thank you for your feedback we sincerely appreciate it, and will drill down on issue to make improvements. Our apologies for need meeting the expectations.

10/10 - 훌륭해요

Walter anderson

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 4월에 4박 숙박함
답변 제공: The Radisson Hauppauge Team 님, 2024년 4월 8일
Thank you for your feedback and 5/5 rating, we sincerely appreciate it

4/10 - 별로예요

Rajvinder

가족 여행
No hot water to shower. Towel had hair on it. Sockets weren’t working
2024년 4월에 1박 숙박함
답변 제공: The Radisson Hauppauge Team 님, 2024년 4월 8일
Thank you for your feedback we sincerely appreciate it, and will drill down on issue to make improvements.

6/10 - 괜찮아요

Hakan

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
The guy at the reception is very slow
2024년 4월에 1박 숙박함
답변 제공: The Radisson Hauppauge Team 님, 2024년 4월 8일
Thank you for your feedback we sincerely appreciate it, and will drill down on issue to make improvements.

10/10 - 훌륭해요

nicole

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 5박 숙박함
답변 제공: The Radisson Hauppauge Team 님, 2024년 4월 3일
thank you for your 5/5 rating we sincerely appreciate it and will share it with the team!

2/10 - 너무 별로예요

Ranjan

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Hotel was good. Atmosphere was nice. The guy at reception was very inattentive and less responsive. When entered in room, room was nice and clean, no complaint. But TV remote was missing. Tried to call reception but room phone had no information on it where to call. And worst part, room had no water supply. After complaining 3 times in morning we had to leave hotel without shower. Staff did not do anything to provide us hot water.
2024년 3월에 1박 숙박함
답변 제공: The Radisson Hauppauge Team 님, 2024년 4월 2일
Dear Ranjan, Thank you for your feedback, we will have our team check on the TV remote, and Phone information, and water supply.... please accept our apologies.

4/10 - 별로예요

Marie 님, Centralislip

별로예요: 편의 시설/서비스
No microwave and bad tv reception
2024년 3월에 3박 숙박함
답변 제공: The Radisson Hauppauge Team 님, 2024년 4월 2일
Marie, Thank you for your feedback, we are sincerely sorry to hear about the TV reception. Unfortunately our rooms do not have microwaves, but there are some in the lobby for guest use.

2/10 - 너무 별로예요

Ashley

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My room a/c did not work. There were burn holes on the carpet floor and on the window curtains. The smoke detector was broken and hanging off the wall. Very disappointed.
2024년 3월에 4박 숙박함
답변 제공: The Radisson Hauppauge Team 님, 2024년 4월 2일
Dear Ashely, we are sincerely sorry to hear about the A/C not working, and the burn holes /Smoke detector, we will have our team address immediately

10/10 - 훌륭해요

Oscar

2024년 3월에 1박 숙박함
답변 제공: The Radisson Hauppauge Team 님, 2024년 4월 22일
Thank you so much for taking the time to give us your feedback, we sincerely appreciate it!

8/10 - 좋아요

Shavaughna

2024년 3월에 3박 숙박함
답변 제공: The Radisson Hauppauge Team 님, 2024년 4월 19일
Thank you for your feedback, we sincerely appreciate you taking the time to let us know how we are doing.

4/10 - 별로예요

Yesenia

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Thought it was going to be nicer than it was. Our room had no fridge, was dirty and dark. It was just super convenient.
2024년 3월에 1박 숙박함
답변 제공: The Radisson Hauppauge Team 님, 2024년 3월 25일
Thank you for your feedback, we will drill down on your comments, and take corrective action.

2/10 - 너무 별로예요

JoLynn

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place is a dump! The place stunk like sewage, the staff had no idea what to do and the place is falling apart. We had no towels in the room and when we finally received some one of the towels was covered in blood. Avoid this place if you can! Radisson should be embarrassed that this hotel bares its name!
답변 제공: The Radisson Hauppauge Team 님, 2024년 3월 25일
Dear Jolynn, that you for your feedback, we are sincerely sorry to hear of the issues you encountered during your stay, we will drill down on these items with our team to make improvements.

4/10 - 별로예요

Kerri

출장 여행, 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Honestly I waited 5 hours for working room keys only to have you move my room. The man working the desk was very Nice and helpful and understanding and gave me help since I was by myself with 10 bags. The leak on the lobby my friend slipped and fell on and no one helped her up from behind the desk. The venue was too small for the dance competition too many fire hazards with allowing people to stand in doorway
2024년 3월에 1박 숙박함
답변 제공: Radisson Hotel Hauppauge 님, 2024년 3월 25일
Dear Kerri, thank you for your feedback, we are sincerely sorry for the room key issues, and most importantly for your friend slipping, We will drill down on these issues.

10/10 - 훌륭해요

Deborah

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Fair convenient for this competition not for a vacation stay.
2024년 3월에 1박 숙박함
답변 제공: The Radisson Hauppauge Team 님, 2024년 3월 25일
Thank you for your review, we sincerely appreciate it.

10/10 - 훌륭해요

Ajay

2024년 3월에 1박 숙박함
답변 제공: The Radisson Hauppauge Team 님, 2024년 4월 10일
Thank you for your feedback, we sincerely appreciate it!

6/10 - 괜찮아요

Pablo

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty
2024년 3월에 3박 숙박함
답변 제공: The Radisson Hauppauge Team 님, 2024년 3월 20일
Thank you for your feedback, we are sorry that you felt the hotel was dirty and we will address with this point with our team.

6/10 - 괜찮아요

Nicholas

출장 여행
Adequate accommodations; attended a show there.
2024년 3월에 2박 숙박함
답변 제공: The Radisson Hauppauge Team 님, 2024년 3월 19일
Thank you for your feedback, we are sincerely sorry we did not meet all your expectations, we will drill down on improving guest experiences.

10/10 - 훌륭해요

Reyna

좋아요: 청결 상태
Buen servicio
2024년 3월에 1박 숙박함
답변 제공: The Radisson Hauppauge Team 님, 2024년 3월 19일
Thank you!

4/10 - 별로예요

Dominick

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Unfortunately my husband and I would never give a poor review. However, The staff was the only thing good about this hotel. We checked in Friday morning, went to the room which was 83 degrees. We attempted to lower it. We left for our appointment and returned about back at approx. 9:30. The temp in the room still at 83 degrees. We notified front desk who security & maintenance. Could not be fixed. Gave us another room. This room had bathroom sink water backed up as you used it. In the am we could not shower because shower handle was so stuck we couldn't move it. We washed and got out of there quickly. Must say it appeared to me like the "Hotel California".
2024년 3월에 1박 숙박함
답변 제공: The Radisson Hauppauge Team 님, 2024년 3월 19일
Thank you for your feedback, we are sincerely sorry to hear about the HVAC, and the shower, we will have our team address these issues.

10/10 - 훌륭해요

Elkin

좋아요: 청결 상태, 직원 및 서비스
Me encantó el servicio y la atención
2024년 3월에 5박 숙박함
답변 제공: The Radisson Hauppauge Team 님, 2024년 3월 19일
Thank you

2/10 - 너무 별로예요

Glenn

2024년 3월에 1박 숙박함
답변 제공: The Radisson Hauppauge Team 님, 2024년 3월 19일
Thank you for your feedback, we are sincerely sorry we did not meet your expectations, we will drill down on improving guest experiences.

2/10 - 너무 별로예요

Franklin 님, Woodbridge

아이를 동반한 가족 여행, 출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I will never go here again.
2024년 2월에 5박 숙박함
답변 제공: Radisson Hauppauge Hotel Team 님, 2024년 3월 18일
We are sorry to hear this. We are currently resolving any issues. Thank You for your feedback.

2/10 - 너무 별로예요

Jamie

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
thing works! The T.V. has very few channels. The ones that did work were fuzzy. The ice machine was broken. The vending machine didnt work the bar, and resteraunt was never open. You have to leave the hotel for everything. I'll never come back, and WILL let all of my business associates know that this place os the worst!. Go to the Holiday Inn across the freeway. I travel to NY weekly for work.womachin
2024년 3월에 3박 숙박함
답변 제공: Radisson Hauppauge Hotel Team 님, 2024년 3월 15일
Thank you for your feedback, we are sincerely sorry we fell short, we will drill down on the items you mentioned, and take corrective action with the team.