책상, 노트북 작업 공간, 암막 커튼, 다리미/다리미판

레드 루프 인 플러스+ 롱 아일랜드 - 가든 시티 여행 후기

2.5 out of 5

이용 후기

6.8
평점 10 - 훌륭해요. 1003개 이용 후기 중 323개" "
평점 8 - 좋아요. 1003개 이용 후기 중 214개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 168개" "
평점 4 - 별로예요. 1003개 이용 후기 중 110개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 188개" "

6.8/10

청결 상태

7.2/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

6/10 - 괜찮아요

Jesus 님, New York

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Tenia una lámpara rota encima de la cama
2024년 4월에 1박 숙박함
답변 제공: oniel Especialista en redirección 님, 2024년 4월 24일
Gracias Jesús, por tomarte el tiempo de escribir una reseña de tu estadía en el Red Roof Inn PLUS+ Long Island - Garden City. Acepte nuestras disculpas por la lámpara que mencionó que estaba rota. Envié el problema a la gerencia en un esfuerzo por resolverlo.Gracias de nuevo por tu reseña. Esperamos verlo en el futuro, en caso de que sus viajes lo traigan de regreso a nuestra área. En su próxima estadía en RedRoof, si tiene algún problema mientras esté con nosotros, comuníquese con nuestra recepción de inmediato para que podamos solucionar el problema y garantizar su satisfacción.Atentamente,onielGestión de techo rojoEspecialista en redirección

8/10 - 좋아요

Erika 님, Spring

It served its purpose , it was cool
2024년 4월에 2박 숙박함
답변 제공: Kerry-Lee RediResponse Specialist 님, 2024년 4월 22일
Dear Erika,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ LONG ISLAND - GARDEN CITY.I was happy your stay served its purpose. Feedback from our guests is always welcome at Red Roof as we aim to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

2/10 - 너무 별로예요

Edward

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It apparently, although it is technically in an exclusive area zip code wise , it is in an industrial type of area. A giant Lowe’s directly across from the lobby entrance. I can see why there is non refundable policy online booking. I would have left immediately when I approached the bulletproof glass enclosed front desk. I have opened a case against this hotel with their corporate office. I have pictures to evidence the deplorable conditions. Like all the graffiti that has been patch painted in the elevator. The clock in the room was still set an hour behind, obviously never changed for daylight savings time. We opened the refrigerator and the freezer was totally caked in frozen ice. Not a pleasant experience at all. I told them I will pursue this with everyone including the department of health.
2024년 4월에 1박 숙박함
답변 제공: Oshane RediResponse Specialist 님, 2024년 4월 19일
Dear Edward, Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ LONG ISLAND - GARDEN CITY I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the issues you mentioned. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

2/10 - 너무 별로예요

kadian

별로예요: 편의 시설/서비스
The hotel contain bedbugs and told the staff didn’t get any form of attention or even check. I even took pictures.The bathroom was disgusting.
2024년 4월에 3박 숙박함
답변 제공: Oshane RediResponse Specialist 님, 2024년 4월 18일
Dear Kadian, I appreciate you sharing your feedback following your stay at the RED ROOF PLUS+ LONG ISLAND - GARDEN CITY. I was saddened to read that your stay fell short of your expectations due to the insects you reported along with the condition of the bathroom you described. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Oshane Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

Irene

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2024년 4월에 2박 숙박함
답변 제공: Oshane RediResponse Specialist 님, 2024년 4월 14일
Dear Irene,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ LONG ISLAND - GARDEN CITY. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,OshaneRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Yolanda del carmen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy bueno el servicio de Roxana en recepción muy amable quiero que me atienda ella siempre 😍😍
2024년 4월에 2박 숙박함
답변 제공: Oniel Rediresponse Specialist 님, 2024년 4월 13일
Thank you Yolando, for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Long Island - Garden City. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, it's also nice to read that you took liking to Roxana. Positive guest feedback, like yours, is always an encouragement to all of our staff so I've shared your comment with the team.Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,OnielRedRoof ManagementRediresponse Specialist

10/10 - 훌륭해요

Jhonny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great experience!
2024년 4월에 1박 숙박함
답변 제공: Adraine Rediresponse Specialist 님, 2024년 4월 6일
Dear Jhonny, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ LONG ISLAND - GARDEN CITY. I am happy to read that you had a great experience at our hotel. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

8/10 - 좋아요

Sharita R

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Adraine Rediresponse Specialist 님, 2024년 4월 6일
Hello Sharita, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ LONG ISLAND - GARDEN CITY and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

10/10 - 훌륭해요

Pema

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent
2024년 4월에 1박 숙박함
답변 제공: Toni-Ann RediResponse Specialist 님, 2024년 4월 4일
Dear Pema,We're happy to know that you had a great stay with us at our RED ROOF PLUS+ LONG ISLAND - GARDEN CITY and that we achieved this level of service for you. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

Aliaksandr

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 4월에 1박 숙박함
답변 제공: Toni-Ann RediResponse Specialist 님, 2024년 4월 3일
Dear Aliaksandr,Thank you for choosing to stay at our RED ROOF PLUS+ LONG ISLAND - GARDEN CITY. We're thrilled you had a good stay with us. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels to provide a 5-star experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

Aliaksandr

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
good
2024년 3월에 3박 숙박함
답변 제공: Toni-Ann RediResponse Specialist 님, 2024년 4월 3일
Dear Aliaksandr,Thank you for choosing to stay at our RED ROOF PLUS+ LONG ISLAND - GARDEN CITY. We're thrilled you had a good stay with us. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels to provide a 5-star experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

4/10 - 별로예요

KAREN

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place looks alot nicer online ... found the place needed a good paint job and a good clean. The elevator ... The room appeared clean but under the desk was dirty and that was just a huge turn off and all I ws doing was looking for a socket to plug in my computer. It was only one night so good enough!
2024년 3월에 1박 숙박함
답변 제공: Adraine Rediresponse Specialist 님, 2024년 4월 1일
Dear Karen,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ LONG ISLAND - GARDEN CITY. We are disheartened to learn about the cleanliness issue you mentioned with the desk. We take this issue seriously and we will use your feedback to ensure our staff is providing the level of service our guests deserve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

10/10 - 훌륭해요

Steven

가족 여행
좋아요: 숙박 시설 상태 및 시설
Clean and efficient
2024년 3월에 1박 숙박함
답변 제공: Adraine Rediresponse Specialist 님, 2024년 4월 1일
Dear Steven, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ LONG ISLAND - GARDEN CITY. I am happy to read that you found our hotel to be clean and that your state was very efficient. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

10/10 - 훌륭해요

kitem

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The quietness of the place and the professionalism of the staff
2024년 3월에 1박 숙박함
답변 제공: Recordo, Rediresponse Specialist 님, 2024년 3월 29일
Dear Kitem,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Long Island - Garden City. It's wonderful to see you were pleased with how quiet our property is and the professional service our staff extends. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

2/10 - 너무 별로예요

michelet

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Infested cwith roach $235. And roach crawling in the bathroom nasty I need a refund
2024년 3월에 1박 숙박함
답변 제공: Recordo, Rediresponse Specialist 님, 2024년 3월 26일
Hey Michelet,Red roof appreciate you sharing your feedback following your stay at the Red Roof Inn PLUS+ Long Island - Garden City. It's saddening to read that your stay fell short of your expectations due to the insects you stated you encountered. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Please reach out to your original booking source to discuss the possibility of a refund.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. Red Roof hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,RecordoRed Roof Management Rediresponse Specialist

2/10 - 너무 별로예요

Juan

연인과의 여행
Staff isn’t helpful
2024년 3월에 3박 숙박함
답변 제공: Recordo, Rediresponse Specialist 님, 2024년 3월 26일
Hello Juan,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Long Island - Garden City. Red Roof sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the poor service our staff extended.Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

8/10 - 좋아요

Edwin

좋아요: 청결 상태
2024년 3월에 2박 숙박함
답변 제공: Recordo, Rediresponse Specialist 님, 2024년 3월 26일
Hello Edwin, Thank you for taking a moment out of your busy day to complete our survey. The staff at the Red Roof Inn PLUS+ Long Island - Garden City and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

10/10 - 훌륭해요

Niasha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable
2024년 3월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2024년 3월 22일
Dear Niasha,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ LONG ISLAND - GARDEN CITY. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the comfortable stay you had. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

6/10 - 괜찮아요

Yomaira

별로예요: 직원 및 서비스
The hotel could benefit from adding an USB charging box since today’s technology calls for it. The reception concierge customer service was very poor. No greeting and no intend to help.
2024년 3월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2024년 3월 18일
Dear Yomaira,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ LONG ISLAND - GARDEN CITY. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the lack of USB charging box and the unfriendly service received from the concierge. I do thank you for bringing this matter to our attention and I assure you that this is not the standard that we hold our staff to. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Thank for your review. We do hope you will choose to stay with us again at Red Roof so we can have the opportunity to provide you with a better experience.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

10/10 - 훌륭해요

Carmen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked it
2024년 3월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2024년 3월 18일
Dear Carmen,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ LONG ISLAND - GARDEN CITY. We sincerely appreciate your comments and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

8/10 - 좋아요

Evelyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well when we arrived the tv control was broken front desk was notified so I didn’t get charge extra
2024년 3월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2024년 3월 17일
Dear Evelyn,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ LONG ISLAND - GARDEN CITY. We are sorry about the issue you had with the tv control, however, we are happy that you made the staff aware of the issue. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,Dannielle Red Roof ManagementRediresponse Specialist

8/10 - 좋아요

LUZ

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room wasn’t as pictured on line
2024년 3월에 7박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2024년 3월 17일
Dear Luz,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ LONG ISLAND - GARDEN CITY. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the room not being as expected. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

4/10 - 별로예요

Jason

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was so dirty
2024년 3월에 2박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2024년 3월 17일
Dear Jason,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ LONG ISLAND - GARDEN CITY. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the unclean state of the room. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

10/10 - 훌륭해요

Noor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Best hotel in that area
2024년 3월에 1박 숙박함
답변 제공: Olivia RediResponse Specialist 님, 2024년 3월 13일
Thank you, Noor, for telling us about your stay at the Red Roof Inn PLUS+ Long Island - Garden City. I am glad you found our hotel to be the best in the area. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Davia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was wonderful
2024년 3월에 1박 숙박함
답변 제공: Adraine Rediresponse Specialist 님, 2024년 3월 8일
Hello Davia, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ LONG ISLAND - GARDEN CITY and I appreciate your 4/5 score following your stay. It is great to read that your stay was wonderful. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

8/10 - 좋아요

Cecilia

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I’m a returned customer my favorite place to stay when I travel
2024년 3월에 6박 숙박함
답변 제공: Adraine Rediresponse Specialist 님, 2024년 3월 8일
Hello Cecilia, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ LONG ISLAND - GARDEN CITY and I appreciate your 4/5 score following your stay. It is great to read that you found our hotel to be your favorite place to stay. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

2/10 - 너무 별로예요

Francisco

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The room looks really old not enough illumination. Tv and furniture olnd and scratched.....mattress feels old and outdated . No memory foam...
2024년 2월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 2월 25일
Thank you for taking a moment to leave a review, Francisco. The staff and I at the Red Roof Inn PLUS+ Long Island - Garden City were disappointed to see your 1/5 score following your stay. You stated that the old mattress, the situation with the TV and the other listed issues hindered your stay. Our Red Roof team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us to improve our guest experience. Please know that we value you as our guest and appreciate your feedback.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Red Roof Management

4/10 - 별로예요

Joseph

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel room looked nothing like the photos. The elevators were missing buttons and some were even popping out. There were carvings on the hotel elevator like you would see in a run-down public restroom. The ceilings were missing tiles and the rooms were dirty. Overall I’m super dissatisfied with the stay because it made me feel like I was in the housing project with the condition of it.
2024년 2월에 2박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 2월 25일
Dear Joseph,Thank you for your review following your stay at Red Roof Inn PLUS+ Long Island - Garden City. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You listed a few issues that dampened your experience, such as the dirty room, the missing elevator buttons and the ceiling tiles that were missing. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Red Roof Management

6/10 - 괜찮아요

Derrick 님, Uniondale

좋아요: 청결 상태
Space
2024년 2월에 1박 숙박함
답변 제공: Tianna RediResponse Specialist 님, 2024년 2월 23일
Dear Derrick, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Long Island - Garden City. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were pleased with the spaciousness of the room. Red Roof hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future. Sincerely,Red Roof Management

8/10 - 좋아요

Dennis

2024년 2월에 1박 숙박함
답변 제공: Carla RediResponse Specialist 님, 2024년 3월 25일
Hello Dennis, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Long Island - Garden City and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Make sure you book a room where shower and vanity are together
2024년 2월에 3박 숙박함
답변 제공: Tianna RediResponse Specialist 님, 2024년 2월 23일
Dear Anthony, We appreciate your review following your recent experience at the Red Roof Inn PLUS+ Long Island - Garden City strive to provide our guests with all the comforts of home, so it's great to read that you were pleased with the convenience of our location. Positive guest feedback, like yours, is always an encouragement to all of our staff as Red Roof strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We can’t wait to see you under our roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price.Sincerely,Red Roof Management

8/10 - 좋아요

mirna

답변 제공: Dannielle Rediresponse Specialist 님, 2024년 2월 17일
Hello Mirna, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ LONG ISLAND - GARDEN CITY and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 - 훌륭해요

Juan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Accommodating! Great staff
2024년 2월에 2박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2024년 2월 16일
Dear Juan,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ LONG ISLAND - GARDEN CITY. We sincerely appreciate your comments and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you, especially regarding the great accommodating staff we have here at Redroof. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Red Roof Management

10/10 - 훌륭해요

Angela 님, Elmont

2024년 2월에 1박 숙박함
답변 제공: Carla RediResponse Specialist 님, 2024년 3월 25일
Hello Angela, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Long Island - Garden City and I appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

6/10 - 괜찮아요

Anthony

Convenience
2024년 2월에 1박 숙박함
답변 제공: OnielRediresponse Specialist 님, 2024년 2월 14일
Hi Anthony,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn PLUS+ Long Island - Garden City. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding additional details to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

2/10 - 너무 별로예요

Jermaine

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: OnielRediresponse Specialist 님, 2024년 2월 15일
Hi Jermaine,We are sorry you had a less than satisfactory experience, prompting your 1/5 rating following your stay at the Red Roof Inn PLUS+ Long Island - Garden City. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

10/10 - 훌륭해요

Nfn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nyc
2024년 2월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2024년 2월 13일
Hello Valued Guest, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ LONG ISLAND - GARDEN CITY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely, Red Roof Management

2/10 - 너무 별로예요

Diashawn

아이를 동반한 가족 여행, 반려동물 동반 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Management sucks and their communication is worse, my advice stay somewhere else
2024년 2월에 3박 숙박함
답변 제공: Kerry-Lee RediResponse Specialist 님, 2024년 2월 10일
Dear Diashawn, Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ LONG ISLAND - GARDEN CITY. I am sorry that your experience was less than ideal due to the poor service you indicated to have encountered. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and all the best in your future travels. Very truly yours, Red Roof Management

10/10 - 훌륭해요

Nfn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2023년 12월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2024년 2월 7일
Thank you for taking the time to write about experience at the RED ROOF INN ENFIELD. Nfn, I am happy to read that you had a great encounter with us and we truly appreciate your kind remarks about your nice experience at our hotel. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Nfn, and can't wait to see you back at Red Roof soon, where we can continue to offer you a nice stay at an affordable price!Sincerely,Red Roof Management

10/10 - 훌륭해요

Leon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Sharma RediResponse Specialist 님, 2024년 2월 7일
Hello Leon, Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ LONG ISLAND - GARDEN CITY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

10/10 - 훌륭해요

Jacqueline

2024년 2월에 1박 숙박함
답변 제공: Carla RediResponse Specialist 님, 2024년 3월 25일
Hello Jacqueline, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Long Island - Garden City and I appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Yudelky

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Roxana del front desk excelente servicio
2024년 2월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2024년 2월 6일
Gracias por tomarse el tiempo para escribir sobre la experiencia en RED ROOF PLUS+ LONG ISLAND - GARDEN CITY. Yudelky, me alegra saber que tuvo un gran encuentro con nosotros y realmente apreciamos sus amables comentarios sobre el excelente servicio al cliente de nuestro personal de recepción, Roxana. Sus comentarios alentarán a todo nuestro personal mientras nos esforzamos por mejorar continuamente la calidad de nuestros servicios y brindar a nuestros huéspedes todas las comodidades del hogar. He compartido tus comentarios con el resto de nuestro equipo.Apreciamos tu negocio, Yudelky, y estamos ansiosos por verte pronto de regreso en Red Roof, donde podremos seguir ofreciéndote una estadía excelente a un precio asequible.Sincerely,Red Roof Management

6/10 - 괜찮아요

Elizabeth

좋아요: 청결 상태
별로예요: 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2024년 2월 6일
Hello Elizabeth, Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ LONG ISLAND - GARDEN CITY and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

10/10 - 훌륭해요

Juan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Privacy and comfort
2024년 2월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2024년 2월 4일
Thank you for taking the time to write about experience at the RED ROOF INN EDISON. Juan, I am happy to read that you had a great encounter with us and we truly appreciate your kind remarks about the privacy and comfort at our hotel. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. I have shared your comments with the rest of our team.We appreciate your business, Juan, and can't wait to see you back at Red Roof soon, where we can continue to offer you a comfortable stay at an affordable price!Sincerely,Red Roof Management

10/10 - 훌륭해요

audrey

좋아요: 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Chirell RediResponse Specialist 님, 2024년 1월 29일
Dear Audrey,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Long Island - Garden City and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRediResponse Specialist

4/10 - 별로예요

Benson

Poor service
2023년 12월에 5박 숙박함
답변 제공: front desk 님, 2024년 1월 26일
So sorry about this

10/10 - 훌륭해요

Cristian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
😃
2024년 1월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 1월 26일
Thanks

10/10 - 훌륭해요

bryan 님, Baldwin

출장 여행
좋아요: 청결 상태, 편의 시설/서비스
Good
2024년 1월에 1박 숙박함
답변 제공: j 님, 2024년 1월 24일
thanks

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Toni-Ann RediResponse Specialist 님, 2024년 1월 21일
Hello Valued Guest,Thank you for choosing to stay at our Red Roof Plus+ Long Island -Garden City. I appreciate your 3/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Red Roof Management

10/10 - 훌륭해요

Maybel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was great and helpful
2024년 1월에 1박 숙박함
답변 제공: Jason 님, 2024년 1월 24일
Thanks