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컴포트 스위트 킬고어 여행 후기

2.5 out of 5
컴포트 스위트 킬고어
1210 Hwy 259 N, Kilgore, TX

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 442개 이용 후기 중 250개" "
평점 8 - 좋아요. 442개 이용 후기 중 145개" "
평점 6 - 괜찮아요. 442개 이용 후기 중 23개" "
평점 4 - 별로예요. 442개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 442개 이용 후기 중 13개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

Veronica

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always a good, clean, friendly place to stay.
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Glenford

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay be it for a night or a couple. Room was clean, staff very friendly and welcoming. The breakfast was an added bonus. Highly recommended despite the ongoing renovations.
2023년 12월에 6박 숙박함

10/10 - 훌륭해요

Sidney

연인과의 여행, 출장 여행
2023년 12월에 4박 숙박함

10/10 - 훌륭해요

Alejandra

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel and wonderful staff, Heather.
My stay was wonderful. Heather at the front desk was very helpful and patient with me. I was traveling by myself and She made my stay feel comfortable and safe. She was very personal and accommodating. You are very lucky to have her as an employee. The hotel is centrally located so its a great place to stay.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

David

2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Kris

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very polite. It was close to where my daughter was working.
2023년 11월에 4박 숙박함

8/10 - 좋아요

Melissia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Although the property was under renovations. My stay was a good experience. My room was nice and the staff was friendly.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Clinton

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
Room was comfortable and clean. The bathroom was outdated but okay.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

AMY

좋아요: 청결 상태, 직원 및 서비스
Great stay
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Donna

좋아요: 청결 상태, 직원 및 서비스
A dog barked ALL night right outside our window!
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Chanell

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Heather

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ease, friendliness of staff, breakfast was great
2023년 10월에 1박 숙박함

8/10 - 좋아요

Paul

좋아요: 청결 상태, 직원 및 서비스
The good- large room, good beds, friendly staff, great breakfast service The bad- hotel is old, our room 102 had a musty smell
2023년 10월에 1박 숙박함
답변 제공: Rohena P 님, 2023년 10월 8일
Dear Paul, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Kilgore. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We are in the middle of renovations, and hope with these changes a better in room experience.

10/10 - 훌륭해요

Colin

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice location, helpful staff. Under some remodeling and there were some things not quite finished or ready but nothing that inhibited the stay at all. Still had a comfortable night
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Lee Ann

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quick check in! No issues at all!
2023년 9월에 1박 숙박함

8/10 - 좋아요

Jody

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay
Came into town for the night to see our kids, bed was comfortable, room was clean, AC worked great! Breakfast was okay, not great but okay. Morning crew was very nice.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Josh

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Vicki

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay at this hotel. Breakfast was included and was very good. Ladies helping with breakfast were helpful and courteous. Location is very convenient.
2023년 7월에 2박 숙박함

2/10 - 너무 별로예요

Benjamin

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible service
We complained about very loud dogs barking that could be heard even standing in the hallway and we were not even offered to change room. The front desk didn’t even bother to offer any options so we decided to check out after just about an hour of checking in.
2023년 7월에 1박 숙박함
답변 제공: Rohena Patel 님, 2023년 7월 18일
Dear Benjamin, We would have gladly have moved you to a different room had you told the front desk even after being in your room for 6 hours. We did not have any guests that had a pet. We checked our security cameras and walked the hallways after you checked out and found no noise coming from the area where your room was. We apologize for the inconvenience but we would have gladly have moved you to a different area of hotel had you said something before checking out.Thank you,Rohena PatelGeneral Manager

8/10 - 좋아요

Allan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
A great place to stay in Kilgore.
As of July 2023 this hotel was in the middle of a renovation. The indoor pool and hot tub/spa were closed. The king size bed was very comfortable. Overall decor was a bit dated. Functional but as mentioned, the renovation was underway so not sure what the plans for the rooms were, The windows on the main level reception area had mostly failed. Condensation between the panes that clearly showed the need to replace them. The carpets and flooring were in good condition throughout. The bedding was lightweight requiring us to ask for an extra blanket as the bed was three feet away from the air conditioner which needed to run to keep the rest of the room habitable during 100 degree weather. The bathroom was clean but the bath towels were thin. They got the job done but were soaked when you were finished. The staff was amazing. Very accommodating. The included breakfast was prepared fresh each morning. It was the same each day but I guess that is okay.
2023년 7월에 4박 숙박함

8/10 - 좋아요

Larry

좋아요: 청결 상태, 직원 및 서비스
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Amberly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was a great experience. I will definitely make this hotel my hotel of choice when in town.
2023년 7월에 1박 숙박함

4/10 - 별로예요

Stephanie

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The staff was nice . The pool was not open and their website didn’t say that . The hotel was dated . The mattress on the pull out sofa was uncomfortable. You could feel the springs in it .
2023년 6월에 4박 숙박함

10/10 - 훌륭해요

Lee Ann

가족 여행
좋아요: 숙박 시설 상태 및 시설
Would have been nice to know the pool was closed and other areas under remodel. Otherwise nice hotel!
2023년 6월에 2박 숙박함
답변 제공: Amy W 님, 2023년 6월 22일
Dear Lee Ann,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Kilgore.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We have taken off the website that we have a pool due to the ongoing confusion that we have it open. It is currently closed as we are under renovations at the moment to improve overall guest experience. Sincerely,Amy W.FRONT DESKCOMFORT SUITES903-984-2385

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 5월에 2박 숙박함

8/10 - 좋아요

Stephen

2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Glenn

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Relaxing stay
Hotel was great! Extremely clean and staff was very courteous. Room was spacious and comfortable. Really enjoyed this stay!
2023년 4월에 1박 숙박함

8/10 - 좋아요

Carey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location to visit other East Texas towns, good breakfast, and good nightly rate. Only downside: the elevators were out of service and there were no available rooms on the first floor.
2023년 4월에 2박 숙박함

10/10 - 훌륭해요

christopher

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Steve

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 3월에 1박 숙박함

4/10 - 별로예요

Lisandra

아이를 동반한 가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
When I got to my room it smelled like cigarette smoke, and the of my lights didn’t work. I was also missing a set of curtains on my window. the second day I came back to the hotel the lobby was closed off with no way to get to elevator and I was told to take the stairs. there was also an employee, she worked the front desk saturday morning and she was so rude to the other staff. Also, the smoking can is right near the front door, so at one point my daughter and I were walking inside and had to walk through a cloud of smoke. Terrible.
2023년 2월에 2박 숙박함

10/10 - 훌륭해요

Anne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Happy hour was a nice addition.
2023년 2월에 1박 숙박함

6/10 - 괜찮아요

Maria

2023년 1월에 1박 숙박함

6/10 - 괜찮아요

Stephen J

2022년 12월에 1박 숙박함

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The building facilities were very well kept. Staff excellent. Only issue was finding out how to get back to the hotel after dark. The gps wasn’t able to identify the feeder driveways well enough to overcome a lack of lighting. You could see the building but not how to get to it the fast moving traffic. A lighted sign at the road would take care of the issue
2022년 11월에 2박 숙박함

8/10 - 좋아요

Veronica

2022년 11월에 2박 숙박함

8/10 - 좋아요

Marcos 님, Modesto

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly and helpful staff.
2022년 11월에 1박 숙박함

8/10 - 좋아요

Tiesha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 3박 숙박함

6/10 - 괜찮아요

Crystal

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
The stay was okay. Beds were comfortable but the room smelled like humidity.
2022년 10월에 2박 숙박함

10/10 - 훌륭해요

Steven

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff we're very friendly and the room was very clean
2022년 10월에 1박 숙박함

10/10 - 훌륭해요

Bitsy

2022년 9월에 2박 숙박함

10/10 - 훌륭해요

Jesse

2022년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Stay
Very friendly and helpful staff. Very enjoyable.
2022년 9월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Place to Stay.
Very friendly staff. Comfortable.
2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Stormie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 2박 숙박함

10/10 - 훌륭해요

Mike

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Paula

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great staff
We really enjoyed ourselves this past weekend. We checked in really late. The gentleman at the front desk was very accommodating to our needs. Amy was also extremely sweet. The lady that worked in the kitchen area was also very kind and friendly. Overall, I recommend this location.
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Holly

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel & location
The check in process was smooth and the desk clerk friendly. The hotel room was clean and quiet. I liked that it was close enough to walk to the restaurant. I would definitely choose to stay here again. On the eco friendliness it would be nice to have the larger soap and shampoo dispensers that are refillable as I don’t take the little bottles home with me and feel a lot goes to waste. However, that is not a reason to not stay here. The pool is closed for renovations however that was clearly stated before I booked and not a factor in the ratings other than bonus points for letting me know before booking it was closed. I really appreciated that.
2022년 8월에 1박 숙박함