외관

골든 세일스 호텔 여행 후기

2.5 out of 5
골든 세일스 호텔
6285 E Pacific Coast Highway, Long Beach, CA

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1015개 이용 후기 중 389개" "
평점 8 - 좋아요. 1015개 이용 후기 중 281개" "
평점 6 - 괜찮아요. 1015개 이용 후기 중 179개" "
평점 4 - 별로예요. 1015개 이용 후기 중 78개" "
평점 2 - 너무 별로예요. 1015개 이용 후기 중 88개" "

7.6/10

청결 상태

8.4/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

8/10 - 좋아요

WONYONG

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Deborah Comouche - General Manager 님, 2023년 8월 14일
Thank you for taking the time to do this review. If you could, can you please let us know what we could have done to make you stay a better one. This well help us to understand what is needed for our future guests. Your opinions matter. In the meantime, stay safe and healthy.Sincerely,Deborah ComoucheGeneral ManagerGolden Sails Hotel

10/10 - 훌륭해요

Pamela

좋아요: 직원 및 서비스
staff was excellent
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Lamont

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Its nice close to beach and shopping
2023년 10월에 2박 숙박함

8/10 - 좋아요

Joaquin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Las instalaciones son viejas y no aceptan pagos en efectivo
2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

Mahrya

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is run down. The heater didn’t work. There is a cold draft that comes through the front door because there is a huge gap and I was immediately itching which leads me to believe there were bed bugs. The towels felt damp like they had never fully dried. When I called the front desk I was told it was just the humidity. They didn’t offer to bring new towel. I wanted to leave but couldn’t afford to book another hotel. Also this one was way overpriced and misleading on their ad in Expedia. There is no hot tub and no dining facilities. I was also afraid to park my car in the back.
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Vicki

2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Annoin

별로예요: 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Eliane

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Nice and friendly staff. Convenient location, close to CSU, Long Beach and beach. Hotel is older, elevator was broken.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Michael

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Alden

좋아요: 청결 상태, 편의 시설/서비스
They're staff was very accomodating and professional.
2024년 3월에 3박 숙박함

8/10 - 좋아요

Pam

2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location for what we needed to do.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Vera 님, Tacoma

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location, courteous staff, as a senior i felt safe.
2024년 2월에 2박 숙박함

2/10 - 너무 별로예요

Jean-Marc

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
my room has not been clean for 2 days in row. It was no breakfast, no restaurant as it was promoted on expedia website, as well no bars.
2024년 2월에 4박 숙박함

4/10 - 별로예요

Warren

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The TV is absurdly small and the bed was terrible
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Alden

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were very accommodating.
2024년 2월에 4박 숙박함

10/10 - 훌륭해요

stephanie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful place
2024년 2월에 1박 숙박함

8/10 - 좋아요

Juan

2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Kristy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just love the whole experience
2024년 2월에 1박 숙박함
답변 제공: Deborah Comouche - General Manager 님, 2024년 2월 24일
thank you for taking the time to do this review. We are so pleased that you experience was a good one and hope to see you again in the future. In the meantime, stay safe and healthy.Sincerely,Deborah ComoucheGeneral ManagerGolden Sails Hotel

6/10 - 괜찮아요

Timothy

출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was as clean as possible since its glory days during the Ford administration.
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Stacy

The property is very old and outdated. Countertops and cabinets are discolored.
2024년 2월에 1박 숙박함

8/10 - 좋아요

MITSURU

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
近隣で食事出来る場所が少ない。ただバスがひんぱんに走っているのでSeals BeachやLong Beach Down Townまで行けるのでさほど不満ではない
2024년 2월에 3박 숙박함
답변 제공: Deborah Comouche - General Manager 님, 2024년 2월 24일
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the issues you had while staying at our hotel. Your comments have been shared with the appropriate departments so that they may be addressed. Please feel free to contact me directly and it will be my pleasure to assist you.Thank you for choosing Golden Sails! All The Best,Deborah ComoucheGeneral ManagerGolden Sails Hoteldcomouche@goldensailshotel.com15625961631

6/10 - 괜찮아요

Kevin Melton

Maids start knocking on the doors to early why I am still sleeping waking me up, Need to give out do not disturb signs.
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

yuen ling

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Hotel is old and outdated, bathroom and the wall seems dirty. But the location is actually good,and all the staff are nice.
2024년 2월에 3박 숙박함
답변 제공: Deborah 님, 2024년 2월 8일
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the issue you had while staying at our hotel. Your comments have been shared with the appropriate departments so that they may be addressed. Please feel free to contact us and it will be our pleasure to assist you.Sincerely,Deborah ComoucheGeneral ManagerGolden Sails Hotel

8/10 - 좋아요

MITSURU

좋아요: 청결 상태, 직원 및 서비스
Not many restaurants around here.
2024년 2월에 4박 숙박함
답변 제공: Deborah Comouche - General Manager 님, 2024년 2월 7일
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the issues you had while staying at our hotel. Your comments have been shared with the appropriate departments so that they may be addressed. Please feel free to contact me directly and it will be my pleasure to assist you.Sincerely,Deborah ComoucheGeneral ManagerGolden Sails Hotel

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice and great room rate. Your staff are really friendly people. We come to your area this time every year. Looking forward to seeing you in 2025.
2024년 1월에 3박 숙박함
답변 제공: Deborah 님, 2024년 2월 6일
Thank you for taking the time to do this review. We are happy to hear that your experience was a good one and look forward to seeing you again in the future.In the meantime, stay safe, dry and healthy.Sincerely,Deborah ComoucheGeneral ManagerGolden Sails Hotel

8/10 - 좋아요

Meredith

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Deborah Comouche - General Manager 님, 2024년 2월 7일
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the issues you had while staying at our hotel. Your comments have been shared with the appropriate departments so that they may be addressed. Sincerely,Deborah ComoucheGeneral ManagerGolden Sails Hotel

2/10 - 너무 별로예요

LA SHANA

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Todd

2024년 2월에 1박 숙박함

6/10 - 괜찮아요

asiah

Water was hot and cold shower head was not running good .
2024년 1월에 4박 숙박함
답변 제공: Deborah Comouche - General Manager 님, 2024년 2월 7일
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the issue you had while staying at our hotel. Your comments have been shared with the appropriate departments so that they may be addressed. Please feel free to contact us and it will be our pleasure to assist you.Sincerely,Deborah ComoucheGeneral ManagerGolden Sails Hotel

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태
2024년 1월에 3박 숙박함
답변 제공: Deborah 님, 2024년 1월 30일
Thank you for taking the time to do this review. We are happy that your experience was a good one and hope that you will come and visit us again in the future.In the meantime, stay safe and healthy.Sincerely,Deborah ComoucheGeneral ManagerGolden Sails Hotel

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Deborah 님, 2024년 1월 27일
Thank you taking the time to do this review. We are happy that your experience was a good one and hope that you will stay with us again in the future.In the meantime, stay safe and healthy.Sincerely,Deborah ComoucheGeneral ManagerGolden Sails Hotel

10/10 - 훌륭해요

Tayler

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very helpful at check in, safe property. Very accommodating for myself and my dog, Luna. She's a black lab and yes there was a pet fee for our stay but I felt it was reasonable.
2024년 1월에 2박 숙박함
답변 제공: Deborah 님, 2024년 1월 18일
Thank you for taking the time to do this review. We are so pleased that you and Luna enjoyed your stay at our hotel and hope to see you again in the future.In the meantime, both of you stay safe and healthy.Sincerely,Deborah ComoucheGeneral ManagerGolden Sails Hotel

2/10 - 너무 별로예요

Sheneka

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Deborah 님, 2024년 1월 15일
Thank you for taking the time to do this review. I apologize for any issues you had while staying at our hotel. Your experience is important to us and it seems we let you down. I hope you will give us another chance to in the future.In the meantime, stay safe and healthy.Sincerely,Deborah ComoucheGeneral ManagerGolden Sails Hotel

2/10 - 너무 별로예요

Termisha

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Run down, dirty pillows. Expedia over charged as well.
2024년 1월에 1박 숙박함
답변 제공: Deborah 님, 2024년 1월 11일
Thank you for taking the time to do this review. I apologize that your experience was not what you excepted and will notify the correct department of your concerns. I wish you all the best with your future endeavors.Sincerely,Deborah ComoucheGeneral ManagerGolden Sails Hotel

6/10 - 괜찮아요

Rick

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
It was a convenient location for what we needed to do. The room was clean and comfortable. However, the plumbing is old and not working properly. We had to be moved to another room. Expensive for what we got. Not likely to stay there again.
2024년 1월에 3박 숙박함
답변 제공: Deborah 님, 2024년 1월 8일
Thank you for taking the time to do this review. I apologize for the inconvenience you had while staying at our hotel. I will forward your comments to our engineering department to get the items repaired. Your experience is important to us and we take it very serious. Please where ever you stay in the future, let the front desk know if you are having any issues and I am sure they will take care of the problem. In the meantime, stay safe, healthy and Happy New Year.Sincerely,Deborah ComoucheGeneral ManagerGolden Sails Hotel

10/10 - 훌륭해요

Dale

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Deborah 님, 2024년 1월 9일
Thank you for taking the time to do this review. We are so pleased that your experience while at our hotel was a good one and hope that you will come and visit us again in the future.In the meantime, stay safe and healthy.Sincerely,Deborah ComoucheGeneral ManagerGolden Sails Hotel

8/10 - 좋아요

Cindy

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Deborah 님, 2024년 1월 8일
Thank you for taking the time to do this review. I apologize for the issues you had while staying at our hotel. Your experience is important to us and we hope that you can take a few moments to let us know how we can improve for future guests.In the meantime, stay safe, healthy and Happy New Year.Sincerely,Deborah ComoucheGeneral ManagerGolden Sails Hotel

4/10 - 별로예요

Marcos

2024년 1월에 2박 숙박함
답변 제공: Deborah 님, 2024년 1월 8일
Thank you for taking the time to do this review. I apologize for the issues you had while staying at our hotel. Your experience is important to us and we hope that you can take a few moments to let us know how we can improve for future guests.In the meantime, stay safe, healthy and Happy New Year.Sincerely,Deborah ComoucheGeneral ManagerGolden Sails Hotel

8/10 - 좋아요

Lauri 님, Garden Grove

2023년 12월에 1박 숙박함
답변 제공: Deborah 님, 2024년 1월 22일
Thank you for taking the time to do this review. We are pleased that your experience was a good one and look forward to you possibly coming back in the future.In the meantime, stay safe, dry and healthy.Sincerely,Deborah ComoucheGeneral ManagerGolden Sails Hotel

4/10 - 별로예요

Maria

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
A $100 deposit is charged in case you drink the 2 waters in the room or steal anything which they outline in a sign in the room. We made it a point to not drink the waters but were still charged $10 for 2 Fiji waters. Really?!
2023년 12월에 2박 숙박함
답변 제공: Deborah 님, 2024년 1월 2일
Thank you for taking the time to do this review. I apologize that your experience wasn't a good one and hope that in the future you will give us another chance.In the meantime, stay safe, healthy and Happy New Year.Sincerely,Deborah ComoucheGeneral ManagerGolden Sails Hotel

8/10 - 좋아요

Kristin

좋아요: 청결 상태, 편의 시설/서비스
Nice work.
2023년 12월에 1박 숙박함
답변 제공: Deborah 님, 2024년 1월 2일
Thank you for taking the time to do this review. We are pleased that your experience was a good one and hope that you will return in the future.In the meantime, stay safe, healthy and Happy New Year.Sincerely,Deborah ComoucheGeneral Manager Golden Sails Hotel

8/10 - 좋아요

Patricia

2023년 12월에 1박 숙박함
답변 제공: Deborah 님, 2024년 1월 18일
Thank you for taking the time to do this review. I apologize for the inconvenience you may experienced while staying at our hotel. Your comments have been shared with the appropriate departments so that they may be addressed. Please feel free to contact me directly and it will be my pleasure to assist you.In the meantime, stay safe and healthy.Sincerely,Deborah ComoucheGeneral ManagerGolden Sails Hotel

8/10 - 좋아요

Casandra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Great customer service from the front desk.
2023년 12월에 2박 숙박함
답변 제공: Deborah 님, 2023년 12월 26일
Thank you for taking the time to do this review. We are so pleased that your experience was a good one while at our hotel. We hope that you will visit us again in the future.In the meantime, stay safe, healthy and Happy Holidays.Sincerely,Deborah ComoucheGeneral ManagerGolden Sails Hotel

10/10 - 훌륭해요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location! Super friendly staff. Easy check in. Perfect courtyard...especially when your traveling with 2 small dogs. Overall great experience!
2023년 12월에 1박 숙박함
답변 제공: Deborah 님, 2023년 12월 26일
Thank you for taking the time to do this review. We are so pleased that your experience while at our hotel was a good one and that you two little ones enjoyed it too. We hope to see you in the future.In the meantime, Stay safe, healthy and Happy Holidays.Sincerely,Deborah ComoucheGeneral ManagerGolden Sails Hotel

10/10 - 훌륭해요

Karen

2023년 12월에 2박 숙박함
답변 제공: Deborah 님, 2024년 1월 11일
Thank you for taking the time to do this review. We a pleased that your experience was a good one while staying at our hotel. We also hope that you will come and visit us again in the future.In the meantime, stay safe and healthy.Sincerely,Deborah ComoucheGeneral ManagerGolden Sails Hotel

8/10 - 좋아요

jason

2023년 12월에 1박 숙박함
답변 제공: Deborah 님, 2023년 12월 20일
Thank you for taking the time to do this review. If you could take a few extra minutes and let us know what we could have done to make your experience a better one. This helps us improve with our future guests and making sure we do our best for everyone we serve.In the meantime, stay safe, healthy and Happy Holidays.Sincerely,Deborah ComoucheGeneral ManagerGolden Sails Hotel

8/10 - 좋아요

Javier

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
The beds were comfy
2023년 12월에 1박 숙박함
답변 제공: Deborah 님, 2023년 12월 18일
Thank you for taking the time to do this review. I hope that your experience was a good one and I am truly happy that our beds were to you expectations. We hope that you will visit us again in the future.In the meantime, stay safe, healthy and Happy Holidays.Sincerely,Deborah ComoucheGeneral ManagerGolden Sails Hotel

2/10 - 너무 별로예요

Kim 님, desert hot springs

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk was rude at check in...property common areas and parking lot dirty. People in parking lot about 10pm, doing drugs and throwing up in parking lot. I felt unsafe parking my car there and was actually scared to walk up to my room at night. I will never stay there again.
2023년 12월에 1박 숙박함
답변 제공: Deborah 님, 2023년 12월 18일
Thank you for taking the time to do this review. I am sorry for the issues you had issues while staying at our hotel. I will let the right departments know of these issues and have them look into them. Your stay is very important to us and we did not meet your expectations. In the meantime, stay safe, healthy and Happy Holidays.Sincerely,Deborah ComoucheGeneral ManagerGolden Sails Hotel

8/10 - 좋아요

Tim

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Deborah 님, 2023년 12월 14일
Thank you for taking the time to do this review. We are so pleased that your experience was a good one and hope that you will visit us again in the future.In the meantime, stay safe, healthy and Happy Holidays.Sincerely,Deborah ComoucheGeneral ManagerGolden Sails Hotel