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베스트 웨스턴 플러스 산 페드로 호텔 & 스위트 여행 후기

3 out of 5
베스트 웨스턴 플러스 산 페드로 호텔 & 스위트
111 South Gaffey Street, San Pedro, CA

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 441개" "
평점 8 - 좋아요. 1000개 이용 후기 중 305개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 121개" "
평점 4 - 별로예요. 1000개 이용 후기 중 71개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 62개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

8/10 - 좋아요

Shawna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The shuttle service is so great. I went comfortably to the cruise terminal. The staff are all kind. It's an old building, but it's well managed.
2022년 6월에 1박 숙박함

10/10 - 훌륭해요

Moonsun

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
다시 찾고 싶은 호텔
룸도 넓고 조식도 좋고 깨끗하고 전반적으로 만족합니다
2020년 3월에 1박 숙박함
답변 제공: STAFF 님, 2020년 4월 5일
Thank you for you feedback!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 12월에 1박 숙박함
답변 제공: Staff 님, 2019년 12월 21일
Thank you for your feedback! Happy Holidays!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
숙박 주변지역
숙박장소에서 멀지 않은곳에 맛난 일본 식당이 있어서 편리했어요.
2019년 1월에 1박 숙박함

10/10 - 훌륭해요

brenda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good

8/10 - 좋아요

Mariah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good

2/10 - 너무 별로예요

ann twinam

2022년 9월에 1박 숙박함

8/10 - 좋아요

Diana 님, Gladstone

2022년 7월에 1박 숙박함

2/10 - 너무 별로예요

Alberta

The place was closed out of business
2022년 6월에 2박 숙박함

6/10 - 괜찮아요

Kay

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
might not be my first choice in future
Nothing special to say. Personally, for the price, I rather expected the parking would be included. The breakfast options were pricey. I would have been nice to have more than one towel in the room for a family of four, as the kids wanted to use the pool, but I get that they were crowded with a couple conferences and the playoffs.
2022년 7월에 1박 숙박함

6/10 - 괜찮아요

Mary

2022년 4월에 1박 숙박함

2/10 - 너무 별로예요

Ashley

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is closed. Orbitz has stolen my money, still trying to get a refund for a property that CLOSED for business before my stay.
2022년 7월에 1박 숙박함

2/10 - 너무 별로예요

Brian

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was uniquely closed down when we got there after 23 hours of travel leaving us stranded with no where to sleep
2022년 6월에 11박 숙박함

2/10 - 너무 별로예요

Francisco

2022년 6월에 2박 숙박함

2/10 - 너무 별로예요

Jesus

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel let me do my reservation and charged my card for it. And guess what it’s PERMANENTLY CLOSED since idk when. We found out cause we went and there’s was a sign on the door saying it’s closed. Are you kidding me. This changed all my plans had no where to stay for those days we had to come home early because of this. It’s was the worst thing ever.
2022년 6월에 4박 숙박함

2/10 - 너무 별로예요

Vanessa

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was CLOSED UP and didn't even bother to send out a message to the customers,expedia..nobody! We went to go check-in and there was no one there,signs were ripped up on the sides. I had my two small children with me who were exhausted after a long trip and now I suddenly had to find a new hotel at the last minute. EXPEDIA AND BEST WESTERN SHOULD COMMUNICATE SUCH CLOSINGS TO CUSTOMERS!!
2022년 6월에 5박 숙박함

2/10 - 너무 별로예요

Armando

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We didn’t even get to stay here. When we showed up, the hotel was completely shut down and security told us they had closed two days ago. They did not call to let us know and have not refunded me my money. We were 10 hours away from home and did not have a place to stay.
2022년 6월에 1박 숙박함

2/10 - 너무 별로예요

Yolanda

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had reservation when i showed up to hotel the security told us hotel wasn't open. That I should call and have money reimbursed. I was left with no hotel with kids in car and it was almost 10 pm.
2022년 6월에 1박 숙박함

2/10 - 너무 별로예요

Barnaby 님, Riverside

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property shut down without notice and I showed up late at night with my family only to be met by a security guard saying sorry we’re closed. Unprofessional and leaving me in a bad position in the middle of the night.
2022년 6월에 1박 숙박함

2/10 - 너무 별로예요

Melanie

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property is permanently CLOSED!!! Stop offering it as a reservable property. Imagine arriving after midnight after traveling all day, driving to your hotel at 1 AM and then it being closed and you needing to find another hotel at 2 AM with a toddler in your car!
2022년 6월에 3박 숙박함

2/10 - 너무 별로예요

Marek

2022년 6월에 1박 숙박함

2/10 - 너무 별로예요

Margarita

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 1박 숙박함

8/10 - 좋아요

Balakrishnan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was conveniently located close to drop off point for a cruise. Overall, the room was a bit noisy because of proximity to the street, but otherwise the stay was comfortable and the hotel was efficient.
2022년 6월에 1박 숙박함

4/10 - 별로예요

Kyle

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It wasn’t a good place to stay. The pictures looked much nicer.
2022년 6월에 1박 숙박함

8/10 - 좋아요

Erly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Just ok
It was a good one. Only set back was housekeeping-you have to request the night before for room clean up and we did for the 3 nights but nobody came to clean our room. The good thing was we were supposed to stay 4 nights but we decided to leave a day earlier and they made it possible. We got refunded. Staffs were all nice and helpful. Probably need to really do thorough cleaning since the ice bucket in our room was really dirty. Limited toiletries- only 1 small shampoo and conditioner available.
2022년 6월에 4박 숙박함

10/10 - 훌륭해요

Wendy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property itself was gorgeous. Parking was fine, and the location was great. The room was spacious and the beds were very comfortable. The wifi was not the strongest. The breakfast was pretty good with a good-sized dining area. Our biggest issue was being next to a Suite that had partygoers leaning out of their room all afternoon and evening. At 12am, 1am, then 1:30am, we were awakened by their shrill squeals and shrieks and laughter. There'd be a low murmur of talking, then sudden loud bursts of high-pitched sounds yanking us awake. Other hotels have noise ordinances posted in their rooms. We strongly urge this hotel to do the same...AND enforce it.
2022년 6월에 1박 숙박함

6/10 - 괜찮아요

yvette

2022년 6월에 1박 숙박함

8/10 - 좋아요

Mary I.

Our next stay will be on the mountain side 4th floor
2022년 6월에 1박 숙박함

8/10 - 좋아요

Prapapat

가족 여행
좋아요: 직원 및 서비스
The hotel is not exactly what I have expected for a Best Western Plus. It was rather outdated, smells old and musty. Another downfall is that our building was not connected to the main building which means if we ever need anything in the middle of the night, you would need to walk in the dark and through the parking lot to get to the main building. Our shower makes weird thudding noise if the room above us is taking the shower which shows the sign of bad water pressure. I do like that the hotel was close to many stores and fast food places since the hotel is off the main road in San Pedro.
2022년 6월에 2박 숙박함

10/10 - 훌륭해요

D D

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Will stay again
Great service, delicious with lots of options complimentary breakfast, beautiful room (honoring my request for a quiet room), free parking with easy access.
2022년 6월에 3박 숙박함

8/10 - 좋아요

Viridiana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel’s conveniently located near the highways and is surrounded by gas stations, convenient stores, and places to eat. The staff were very friendly and we definitely enjoyed the breakfast options. My only critique is that one of our bed sheets was stained; at first I thought it was blood, which freaked me out, but upon closer inspection it looked like some sort of paint or nail polish stain. The hotel was 15-20 mins away from everything we wanted to do, I would stay here again!
2022년 5월에 1박 숙박함

10/10 - 훌륭해요

Brigitte 님, Centerville

2022년 6월에 1박 숙박함

8/10 - 좋아요

Alejandro

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Great stay for us. The basics are great: large rooms, comfortable beds, clean, good shower, and the building has some flair which is nice. If you are nitpicky you could be very dissatisfied. There were a number of things not working, maintenance is a bit behind. Parking is $10 to be paid separately, which is ridiculous. In our case it was waved without asking because we had to wait a bit at check in.
2022년 5월에 1박 숙박함

6/10 - 괜찮아요

Maite

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Expensive for what they offer. The A/C was leaking, the bathtub was stained, limited towels, just mediocre overall.
2022년 5월에 2박 숙박함

10/10 - 훌륭해요

Kritzia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 2박 숙박함

10/10 - 훌륭해요

Rose Mary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very friendly staff and helpful
2022년 5월에 1박 숙박함

10/10 - 훌륭해요

JORDYN

2022년 5월에 2박 숙박함

8/10 - 좋아요

Ana María

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was friendly. The room was clean. The only dissadvatage was the small parking lot.
2022년 5월에 1박 숙박함

10/10 - 훌륭해요

Hily

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome
Wonderful property. Everything great.
2022년 5월에 1박 숙박함

6/10 - 괜찮아요

Cullen

아이를 동반한 가족 여행, 출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Rooms could be much cleaner.
2022년 5월에 3박 숙박함

10/10 - 훌륭해요

Matt

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best most friendly staff I’ve experienced in a long time, went out of their way make our stay an awesome experience, definitely try the recommended food options
2022년 5월에 1박 숙박함

6/10 - 괜찮아요

Kristine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was ok, convenient location, room was clean & adequate.
2022년 5월에 1박 숙박함

10/10 - 훌륭해요

Melissa 님, Lomira

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice rooms, free breakfast and coffee, nice staff.
2022년 5월에 1박 숙박함

4/10 - 별로예요

Albert

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 1박 숙박함
답변 제공: FOM 님, 2022년 5월 19일
Hello Albert, I wish you could have mentioned what went wrong during your stay to take the necessary steps and avoid giving a bad experience to our next guest. Thank you for staying with us!

10/10 - 훌륭해요

Maria de jesus

2022년 5월에 1박 숙박함

10/10 - 훌륭해요

jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super!
Really neat place to stay.
2022년 5월에 2박 숙박함

6/10 - 괜찮아요

Eshe

좋아요: 직원 및 서비스
2022년 5월에 2박 숙박함

6/10 - 괜찮아요

Melissa

가족 여행
This hotel is adequate. I did not feel comfortable at first but ended up sleeping well. The sheets were bumpy the blanket felt like a camp blanket. The air conditioning unit was primitive, but ended up working. It is not on par with other Best Westerns I have stayed in.
2022년 5월에 1박 숙박함

4/10 - 별로예요

Marlowe

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Very noisy (road noise). Pull out couch was from the 70’s and extremely uncomfortable. Room was very stinky (cleaning products). Staff was very friendly. Location is very close to cruise ship port. Breakfast was decent.
2022년 5월에 1박 숙박함
답변 제공: FOM 님, 2022년 5월 19일
I would like to apologize for not exceeding your expectations. I will ask our Ecolab representative to check on the dilution of our cleaning supply. I am happy you liked our service! Have a great weekend!

8/10 - 좋아요

Janis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
POSITIVES: Our room was very clean and the beds comfy. The staff was friendly and the hotel had a nice breakfast spread. NEGATIVES: It is not too apparent where the entrance to the hotel lobby is located. We stayed on a Friday and Saturday night and it got very noisy with sirens & hot rod cars so you definitely don't want a room with windows to the street. OVERALL: For the room we had, we enjoyed our stay.
2022년 5월에 2박 숙박함