Dear Hedi, We apologize for any discomfort caused by the homeless individuals in the vicinity. We are committed to maintaining a safe and welcoming environment for all our guests. We work closely with local authorities and community organizations to address such issues effectively. Your feedback is valuable, and we will continue to strive to ensure a pleasant stay for all our guests. We hope to have the opportunity to provide you with a better stay in the future.Sincerely,Hotel Management

Dear Ramona, We are thrilled that your stay at Extended Stay America was as expected, with no issues regarding the room. Our priority is providing comfortable and consistent accommodations, and we're glad to have met your expectations. Thank you for choosing us, and we look forward to welcoming you back for another great stay soon!Sincerely,Hotel Management

Dear La'Kema, We greatly appreciate your positive feedback regarding our staff's helpfulness and friendliness. Our priority is providing exceptional service, and we are delighted to hear that you interacted pleasantly with our team members. Your kind words will be shared with our staff, as they motivate us to continue delivering excellent service to all our guests. Thank you for taking the time to share your experience, and we look forward to welcoming you back on your future travels.Sincerely,Hotel Management

Dear Moses, Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. Your satisfaction is important to us, and we regret any inconvenience or disappointment you may have encountered. We value your feedback and would appreciate further details to address any specific concerns you may have had during your stay. Our aim is to provide a comfortable and enjoyable experience for all our guests, and we hope to have the opportunity to welcome you back and exceed your expectations in the future.Sincerely,Hotel Management

Dear Timothý, We are so grateful for your words about your trip. We pride ourselves on providing an exceptional stay for our guests, which means the world to us when we succeed. Knowing when our guests can enjoy everything about our hotel is always excellent. Your compliments for our team are devoted to ensuring each guest feels at home and wants to return, and we hope to see you again soon here at Extended Stay America.Sincerely,Hotel Management

Dear Micheal, We appreciate your feedback and are glad to see that you found our staff friendly and accommodating during your recent stay. However, we regret that the complimentary grab-and-go breakfast options did not meet your expectations and apologize for any inconvenience regarding the availability of extra blankets. We will address these concerns with our team to prevent such matters from repeating. Additionally, we're sorry for any inconvenience caused by the confusion regarding your reservation. We appreciate you bringing this to our attention, as we always want to enhance our guest experience. We value your loyalty and hope to have the opportunity to welcome you back for a more seamless stay in the future.Sincerely,Hotel Management

Dear Timothý, Thank you for sharing your impressions of our hotel. We are delighted you enjoyed your stay with us. We take pride in providing our guests with a comfortable and pleasing atmosphere; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to welcoming you back to Extended Stay America.Sincerely,Hotel Management

Dear Ana, We're delighted to hear that your experience at Extended Stay America was enjoyable! Thank you for taking the time to share your positive feedback. Our team is committed to providing a pleasant stay for our guests, and we look forward to welcoming you back for another nice experience in the future. Your satisfaction is our priority!Sincerely,Hotel Management

Dear joseph, We are sorry that we did not meet your expectations regarding our service, and we hope you will accept our apologies for what transpired. Providing courteous and authentic friendly service to our guests is our ultimate goal; however, we regret that we failed to show this to you. We are meeting with our staff members to discuss this situation and ensure our guests are warmly welcomed upon arrival and treated courteously and respectfully. We appreciate your feedback and hope you will consider giving us a second chance to provide you with the hospitality you deserve.Sincerely,Hotel Management

Dear Irene, Thank you for choosing our hotel. On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure it does not happen again. We hope you will consider giving us another opportunity to host you and welcome you back again soon.Sincerely,Hotel Management

Dear Jaime, Thank you for providing feedback regarding your recent stay with us. Our goal is to exceed our guests' expectations. Therefore, we want to extend our sincere apologies for not doing so in the areas you outlined. Your comments will be shared with our leadership and used as an opportunity to improve our guest experience. We look forward to another chance to regain your full trust. We wish you all the best with your travels.Sincerely,Hotel Management

Dear Dennis, Thank you very much for posting a review of your stay. We are genuinely sorry that your stay did not meet your expectations, especially considering your past experiences with our hotel. We are disappointed to learn that we may have overlooked a few issues in your room's preparation, and we sincerely apologize for the inconvenience. We have discussed this with our housekeeping staff, and steps are being taken to ensure this is not repeated. Our priority is to provide each guest with an experience that is as perfect as possible, and we sincerely hope we will have another chance to show this to you. Safe Travels.Sincerely,Hotel Management

Dear Doug, Thank you for your excellent review of Extended Stay America! It is nice to read that you found our rooms spacious and clean and our staff friendly and helpful. We appreciate your input about the trash cans and will consider this for improvement. We are delighted you enjoyed your time with us and look forward to welcoming you back for another stay.Sincerely,Hotel Management

Dear Sheryl, Thank you for choosing our hotel for your visit to the area. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. We also appreciate you letting us know your feedback regarding the breakfast. We know how small details add up to make a significant impact on our hotel's overall impression. Therefore, we would like to apologize that your stay was not the seamless visit you deserve. We would love another opportunity to bestow the hospitality we customarily provide. Thank you again for staying with us, and we hope to see you soon.Sincerely,Hotel Management

Dear Keona, It was a pleasure to read your fantastic review of Extended Stay America. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for the recommendation, and we hope to be your hotel of choice every time you visit the city.Sincerely,Hotel Management

Dear Antonio, We appreciate your feedback regarding the noise concerns during your stay. We understand the importance of a peaceful environment and apologize for any disturbance caused by the door slamming and hallway arguments. Our team is committed to ensuring a comfortable experience for all guests, and we will address this matter accordingly. Thank you for bringing it to our attention, and we hope to have the opportunity to provide a more serene stay in the future.Sincerely,Hotel Management

Dear Daniel, Thank you for reviewing your stay. We are happy your overall experience was pleasant. However, we want to apologize for the issues which kept it from being perfect. We have security on the premises around the clock as we want every guest to feel safe and secure throughout their stay. We appreciate you choosing our hotel, and we hope you will allow us another opportunity to show you the outstanding experience we strive to provide every guest.Sincerely,Hotel Management

Dear Shounan, Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for any disappointment you experienced with the condition of our facilities and the breakfast offerings. Your comments are valuable, and we take them seriously as we continuously strive to improve our services. Please rest assured that your concerns have been noted, and we will make the necessary changes to provide a better experience for our guests. We appreciate your understanding and hope you'll consider giving us another chance to provide you with a better experience.Sincerely,Hotel Management

Dear Guest, Thank you for making Extended Stay America your home away from home! It is lovely to read that we could again provide you with an outstanding stay. It means a lot that you chose to stay with us over all the other hotels in the area. We hope to see you again soon.Sincerely,Hotel Management

Dear Paul, Thank you for the kind review. We are pleased everything went great for you during your visit and that our excellent location made it even better. Thank you for choosing Extended Stay America, and we look forward to your next stay.Sincerely,Hotel Management

Dear Kathryn, Thank you for commenting on your recent experience at our property. Our goal is to ensure that all guests are well-informed about our hotel and amenities; therefore, we are sorry for any miscommunication that occurred on our end regarding the kitchenware policy. To maintain cleanliness for all guests, we store the dishware at the front desk and are pleased to bring it to your suite upon request. We take your concerns seriously and will address them effectively for future improvement. Our priority is to provide each guest with an experience that is as perfect as possible, and we sincerely hope we will have another chance to show this to you. Safe Travels.Sincerely,Hotel Management