숙박 시설의 전망

더 조지안 호텔 여행 후기

4 out of 5
더 조지안 호텔
1415 Ocean Ave, Santa Monica, CA

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 81개 이용 후기 중 66개" "
평점 8 - 좋아요. 81개 이용 후기 중 5개" "
평점 6 - 괜찮아요. 81개 이용 후기 중 5개" "
평점 4 - 별로예요. 81개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 81개 이용 후기 중 3개" "

9.8/10

청결 상태

9.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 18일
Matthew, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at The Georgian Hotel!

10/10 - 훌륭해요

Kassia

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Every member of the Georgian team is exceptional, friendly and professional. The restaurant is superb and the bar is a must for cocktails, and coffee the morning after. It's the perfect boutique hotel experience!
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 11일
Kassia, thank you for sharing your positive experience at The Georgian Hotel. We're delighted to hear that our team members contributed to your exceptional stay. Also, we're glad that you appreciated both the restaurant and our cocktail bar. We aim to provide a perfect boutique hotel experience and we're glad we succeeded with your stay. We look forward to welcoming you back soon for more memorable visits.

6/10 - 괜찮아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 2일
David, thank you for taking the time to leave a rating following your visit. We strive to provide an exceptional experience for our guests. If there's anything we could've done to enhance your time with us, please feel free to share specific feedback. Your input is important for our improvement. We hope to have another opportunity to exceed your expectations in the future.

10/10 - 훌륭해요

Alexandra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable stay at an elegant property. Service was top-notch. Restaurant and bar were excellent as well. Will recommend and plan to stay here in the future.
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 27일
Alexandra, thank you for sharing your praise for your experience at The Georgian Hotel. We're delighted to hear that you found the property elegant, and you enjoyed our restaurant and bar. It's wonderful to know you'll be recommending us and planning to return. We eagerly anticipate welcoming you back in the future.

10/10 - 훌륭해요

Brenda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is beautifully refurbished; authentic in its style. Excellent bar area-so charming. Room is smaller but perfect for what we wanted. It was a "stay-cation" so we are very familiar with the area.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 27일
Brenda, it's delightful to hear that you appreciated the restorative work and authenticity of The Georgian Hotel's style. We're proud that our bar area was to your liking, and that the room met your needs perfectly, contributing to a successful stay-cation. Your familiar and positive perspective on our hotel brings us immense joy. Here's to your next visit!

10/10 - 훌륭해요

DIMITRA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 2월 28일
Dimitra, it's refreshing to learn about your 5-star experience at The Georgian Hotel. Your rating truly symbolizes the quality service and distinct experience we aim to provide every guest. Our team looks forward to welcoming you back in the future.

10/10 - 훌륭해요

jenna

좋아요: 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 2월 25일
Thanks for the fantastic rating, Jenna!It's outstanding we could exceed your expectations during your stay at The Georgian Hotel. We're all looking forward to your next stay with us.

10/10 - 훌륭해요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property, wonderful staff, your mileage may vary in your experience with the neighborhood.
2024년 1월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 2월 4일
Jonathan, thank you for your kind words about The Georgian Hotel. We're glad to hear that you appreciated our elegant property and our dedicated team members. It's also true that the experiences in the surrounding neighborhood can greatly vary. We hope to provide an inviting oasis amid the hustle and bustle. We're thrilled you enjoyed your stay and look forward to welcoming you back soon.

10/10 - 훌륭해요

Frank

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 1월 22일
Thank you for the amazing rating, Frank!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at The Georgian Hotel soon!Thanks again for leaving your feedback!

10/10 - 훌륭해요

Frank 님, Pasadena

2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 28일
Thank you for sharing, Frank!At The Georgian Hotel, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.

10/10 - 훌륭해요

Reece

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Property and management were professionals and it’s reflected in service and aesthetics of the property. Natalie and Melinda were great, as was the rest of the staff as well!
2023년 12월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Reece, it's wonderful to hear that you appreciated the professional service and captivating aesthetics at The Georgian Hotel. We're also thrilled that Natalie, Melinda, and other team members made your stay enjoyable. We value your feedback and look forward to your next visit.

10/10 - 훌륭해요

meixue

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Extremely Enjoy our New Year Eve Stay in this hotel . Everything is impeccable . The pajama party on the first day of 2024 is on the point . Thank you again !
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Meixue, we're thrilled to hear you had an exceptional New Year's Eve stay at The Georgian Hotel! It's lovely to hear that everything was impeccable and you enjoyed the pajama party. Thank you for your kind words and we hope to see you again for future celebrations!

10/10 - 훌륭해요

Jeffry

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What an outstanding property! This hotel is beautiful and while it's newly renovated, it still has a classic feel to it that is endearing. The staff was excellent as well and all of the facilities were top notch. I will definitely stay here again when in LA
2023년 12월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Jeffry, it warms our hearts to hear such glowing feedback for The Georgian Hotel. We're thrilled you appreciated our harmonious blend of modern amenities and timeless charm. It's fantastic to hear that our dedicated team members and excellent facilities enhanced your stay. We can't wait for your return to our beautiful hotel on your next visit to LA.

10/10 - 훌륭해요

Peggy

2023년 12월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 22일
Thank you for the perfect rating, Peggy!We are very pleased to hear that you had a wonderful stay at The Georgian Hotel. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!

10/10 - 훌륭해요

Jodelle

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Incredible
Just an amazing, beautiful place with incredible service in every area of the hotel. Very romantic (even though it was just me and best friend), must bring our husbands back!!! A true experience and special treat the Georgian is!!!!
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 30일
Jodelle, we're delighted you found The Georgian Hotel to be such an exceptional place with outstanding service in all areas. We're thrilled to hear that you enjoyed the romantic ambiance even on a friendly getaway. We certainly look forward to welcoming you and your husbands for another memorable stay. Thank you for recommending us as a special treat!

10/10 - 훌륭해요

Tomas

2023년 12월에 5박 숙박함
답변 제공: Customer Service 님, 2023년 12월 29일
Thanks for sharing this perfect rating, Tomas!We're thrilled to hear you enjoyed your stay at The Georgian Hotel! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

10/10 - 훌륭해요

Paul

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stayed for a week. Absolutely loved it. Great hotel, lovely staff.
2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 15일
Paul, it's wonderful to hear that your week-long stay at The Georgian Hotel was absolutely delightful. We're thrilled to know our welcoming team members and the charm of our hotel played a part in making your visit memorable. We would be delighted to host you again on your next visit.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 5박 숙박함
답변 제공: Customer Service 님, 2023년 12월 6일
Thank you for choosing The Georgian Hotel and for sharing your positive rating on Hotels.com. We are so pleased to know your stay was delightful and we appreciate your feedback. We hope to serve you again in the future.

10/10 - 훌륭해요

Brian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 11월 21일
Brian, thanks for choosing The Georgian Hotel and giving us a perfect rating on Hotels.com. We are delighted that you enjoyed your stay and look forward to welcoming you back on your next visit!

10/10 - 훌륭해요

Bruce

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very hip property and professional staff
2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 16일
Bruce, it's delightful to hear you found The Georgian Hotel to be such a trendy place. We're thrilled our professional team members left a lasting impression on you. We appreciate your feedback and look forward to welcoming you back in the future.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 11월 15일
Thank you for the excellent rating, David!Our goal is to go above and beyond to ensure our guests have a memorable experience at The Georgian Hotel! We look forward to hosting you again soon.

8/10 - 좋아요

Andrea

2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 12일
Andrea, it's great to see you had a good stay at The Georgian Hotel. We're always here to provide a memorable experience and look forward to the opportunity of welcoming you back in the future.

10/10 - 훌륭해요

Mike

연인과의 여행
Terrific people
2023년 11월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 11월 11일
Mike, thank you for your wonderful remarks. At The Georgian Hotel, it indeed is our terrific team members who make all the difference. We are excited to pass along your kind words to the entire team. We look forward to having you with us again soon.

10/10 - 훌륭해요

Phoebe

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing check in experience, champagne on arrival and friendly, attentive staff!
2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 10일
Phoebe, it's delightful to know that your experience at The Georgian Hotel was splendid! We're elated that you found our check-in process and our welcome gesture of champagne to your liking. Additionally, it's heartwarming to see that the friendliness and attentiveness of our team members added to the positivity of your visit. We hope to see you again very soon for more unforgettable experiences.

10/10 - 훌륭해요

Aaron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 1일
Aaron, thank you for choosing The Georgian Hotel. It's wonderful to know you had an exceptional stay. We're looking forward to welcoming you back on your next visit.

2/10 - 너무 별로예요

Fiaz

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The lobby, dining areas, terrace and front of house staff were lovely. Behind this facade was a low budget renovation with a depressing paint job over the previous chips and flakes. Empty white walls with surface mounted sockets and trunking, very noisy aircon. Irresponsible amount of alcohol on display in the room. Small bathroom with broken showerhead. View of multi storey car park and back alley, despairing homeless people and smoking kitchen staff on breaks. Outdated and dismissive attitude to dietary requirements. Overpriced hotel on Santa Monica ocean front.
2023년 10월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 10월 24일
Fiaz, it's regrettable to hear your stay didn't live up to expectations. Your feedback on the aesthetic features and convenience amenities is appreciated. It's also concerning to read about your experience with room amenities and the outlook from the room. We strive to offer a relaxing environment for our guests, and we fell short of this aim. Rest assured, we’ve noted your concerns and will use them to re-evaluate and enhance our guest experience. More so, we remain committed to catering to various guest' needs and ensuring our pricing reflects the quality we aim to provide.

10/10 - 훌륭해요

April

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
If you want to feel like you're staying in a fancy art deco house then stay here! It did not feel like a hotel at all. I loved everything about it, but mostly the bed. It was SO comfortable. I can't wait to stay again!
2023년 10월에 4박 숙박함
답변 제공: Customer Service 님, 2023년 10월 21일
April, thank you for your wonderful feedback regarding The Georgian Hotel. We're thrilled to hear you appreciated our unique aesthetic and found the bed exceptionally comfortable. It's also satisfying to know that your stay at our property had a homely feel. We are eagerly looking forward to your next visit!

10/10 - 훌륭해요

amy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The service was great. The staff was very pleasant and accommodating. The room was smaller than advertised on hotel.com, and was too small to accommodate two people. Tiffany the room manager was very understanding and was able to move us to a larger room which was very comfortable and greatly appreciated. From there the experience was excellent. (although a very minor item is the coffee machines never worked).
2023년 10월에 3박 숙박함
답변 제공: Front Office 님, 2023년 10월 17일
Amy, we are so happy that you enjoyed your stay with us here at The Georgian. We hope to see you again soon.

10/10 - 훌륭해요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Renovations completed 6 months ago to Santa Monica’s oldest “high rise” hotel. They kept the old world feel to the hotel while providing top notch amenities. Great location overlooking Santa Monica beach and pier. Excellent food and bar in hotel with even more in walking distance. Ask management for an invitation tot he “speak easy”. Expensive but we loved it!
2023년 10월에 4박 숙박함
답변 제공: Customer Service 님, 2023년 10월 16일
William, it's wonderful to hear how much you appreciated the unique blend of historic charm and modern amenities at The Georgian Hotel. We're also glad you enjoyed the prime location, our excellent food and bar, and nearby attractions. Your interest in the "speak easy" is noted, adding a bit more intrigue to any future visit. We truly value your feedback and look forward to welcoming you back for another exceptional stay.

10/10 - 훌륭해요

George

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nicely redone after renovation
2023년 10월에 2박 숙박함
답변 제공: Front Office 님, 2023년 10월 14일
George, we are so happy that you enjoyed your stay with us. We hope to see you again soon!

10/10 - 훌륭해요

Amandeep

2023년 10월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 10월 14일
Amandeep, it's pleasing to see your positive rating for The Georgian Hotel! We're thrilled you enjoyed your stay and are grateful for the vote of confidence. We can't wait to welcome you back for another superb experience.

10/10 - 훌륭해요

Stephen

2023년 10월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 2일
Stephen, it's outstanding to learn that you had a five-star experience at The Georgian Hotel. We trust your stay was enjoyable and look forward to welcoming you back in the future.

6/10 - 괜찮아요

Antonio

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Great location, very friendly and welcoming staff. The structure is not adequate for the price (in particular very small bathroom)
2023년 10월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 11일
Antonio, thank you for sharing your comments regarding your stay. It's pleasing to hear that you appreciated our prime location and found our team members welcoming. We regret that some aspects of our facilities did not match your expectations, especially in regards to the bathroom size. Guest comfort and satisfaction are pivotal to us, and your input helps revisit our strategies. We hope to have another chance to host you in future.

10/10 - 훌륭해요

Kyle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing art deco appearance
The hotel’s decor is amazing. Service was top notch with great food, views and location. Couldn’t have been happier.
2023년 10월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 10월 6일
Kyle, we are so glad that you enjoyed our property and that you loved our service as well! We hope to see you again soon and we're glad that we could make your trip memorable.

10/10 - 훌륭해요

Cliff

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 4일
Thanks for the outstanding rating, Cliff!We're delighted your time at The Georgian Hotel was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

4/10 - 별로예요

abhinav

좋아요: 청결 상태
별로예요: 직원 및 서비스
2023년 9월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 4일
Abhinav, thank you for taking the time to rate your experience. We're sorry to hear your stay wasn't as enjoyable as we'd hoped. We would greatly appreciate any specific feedback that could help us strive for excellence. Your input is invaluable. We hope for another opportunity to provide a top-notch experience in the future.

10/10 - 훌륭해요

STEPHANIE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Front Office 님, 2023년 9월 27일
Stephanie, we are delighted that you enjoyed your stay at our property. We hope to see you again soon!

10/10 - 훌륭해요

Carla

2023년 9월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 14일
Carla, thank you for choosing The Georgian Hotel for your stay and for leaving a perfect score. We're glad you had a wonderful experience and hope to have you with us again soon. Safe travels!

10/10 - 훌륭해요

Sara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love The Georgian! Will definitely be back!
2023년 9월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 9월 20일
Sara, it's fantastic to hear you've found a fondness for The Georgian Hotel. We are already looking forward to welcoming you back. Thank you for your wonderful review.

10/10 - 훌륭해요

Anne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a lovely stay at the Georgian Hotel, which is across the street from the beach with a beautiful view.
2023년 9월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 9월 11일
Anne, thank you for your wonderful words about The Georgian Hotel's beachfront location and captivating views! We're delighted that your stay was top-notch, and hope to welcome you back soon for another lovely experience.

10/10 - 훌륭해요

Daniel

2023년 9월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 9월 29일
Thank you for the fantastic rating, Daniel!It's outstanding you had such a wonderful experience at The Georgian Hotel. We care about the satisfaction of our guests. We can't wait to see you again soon!

2/10 - 너무 별로예요

Allison

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Billing was a nightmare. The price was $1300 for two nights. They add $250 a night as a hold for incidentals, so if you want to have a tiny can of pringles from your mini bar, no fret because you’ve already given them $500 for two nights to make sure you don’t skip out on your pringles. They charged me $1800 on my card then another 1300 once I checked out. So for a week after I left they had $3100 tied up of my money. It took a week to return the $1800. Their restaurant prices are absolutely insane. As a woman staying there by myself I felt very unsafe walking around at night given the homeless people screaming around the hotel. So I used Postmates for two tacos from a cheap place near by which cost $48 for one person. The point is, be prepared to absolutely bleed money. This hotel and this area destroyed my bank account and given the fact I never felt safe, had multiple homeless people scream in my face, smelling pee and poop around the hotel, I wish I never booked this trip. I’ll never return to this hotel. You’re paying their insane rent, and any other city in America this would be a $100/night hotel.
2023년 8월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 9월 6일
Allison, we deeply regret that your stay didn't meet your expectations regarding the preliminary hold and overall value. It's standard for hotels to secure a deposit to cover for any incidentals, and we regret any miscommunication about this process. Concerning the safety issues, we assure you that guest security is paramount, and we will review the ways in which we can further improve on that front. Our pricing reflects the competitive nature of the area, and we regret if you felt it didn't represent good value for you. We will take all your comments into consideration as we continuously strive to enhance our guest's experience.

10/10 - 훌륭해요

Molly

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Front Office 님, 2023년 8월 24일
Molly, thank you so much for the positive review. We hope to see you soon!

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Front Office 님, 2023년 8월 24일
Michael, thank you for the positive review! We are glad that you enjoyed your stay with us.

2/10 - 너무 별로예요

Steve

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Despite a recent renovation, the room smelt musty and damp. Staff appear unhappy, are unfriendly, and simple requests seem a little too much for them. The hotel clearly needs to rethink it's training program or hire people better suited to hospitality. The hotel is unsuitable for families and geared towards the party scene. Instead of coffee and tea making facilities in the room, there was a tray of alcohol in its place. Despite our party containing 4 people, we were only provided with enough towels for 2 and needed to request additional towels on everyday of our 4 day stay. Our experience at breakfast was very disappointing with drinks not arriving, items of food were served cold and some were missing, and finally my son found a clove of garlic in his sweet pancake stack....mmmm...delicious. Overall, a very disappointing experience.
2023년 8월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 9월 6일
Steve, we deeply regret to hear about your experience. It's unfortunate that you found our environment to be lacking in family-oriented facilities and our room conditions failed to meet your expectations. Also, we acknowledge your concerns related to our team members; continuous improvement of our customer service is indeed our priority. The breakfast incident you mentioned is certainly unusual and will be looked into seriously. We hope we can have another opportunity to enhance your experience in the future.

10/10 - 훌륭해요

Jessica

2023년 8월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 9월 6일
Thanks for the perfect rating, Jessica!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at The Georgian Hotel.

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
THE BEST HOTEL EVER!!! Rooms: A Personnel: A Restaurant: A Decoration, furniture: A
2023년 8월에 6박 숙박함
답변 제공: Front Office 님, 2023년 8월 24일
David, we are so happy that you enjoyed our property :). We hope to see you back again real soon.

8/10 - 좋아요

Tim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The architecture of the hotel is gorgeous. It felt like a Raymond Chandler novel. Overlooking the ocean and in a great walking area. It was wonderful, but could have been a bit cleaner in the bathroom and, for some reason, there was no hand soap provided.
2023년 8월에 3박 숙박함
답변 제공: Front Office 님, 2023년 8월 16일
Tim, we are so happy that you enjoyed the architecture & design of our property. We are so sorry to hear that & will definitely be communicating this feedback. We hope to see you again in the future.

10/10 - 훌륭해요

Stacey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Front Office 님, 2023년 8월 14일
Stacey, Thank you for the positive review :). We are so happy that you enjoyed your stay. We hope to see you again soon.

10/10 - 훌륭해요

Robert L

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel is unique and the staff were absolutely incredible. We Look forward to staying there again.
2023년 8월에 3박 숙박함
답변 제공: Front Office 님, 2023년 8월 11일
Robert, we are so happy that you enjoyed your stay with us. We love that you loved our staff as well. We hope to see you again soon.