외관

홀리데이 인 익스프레스 웨스트 로스앤젤레스, IHG 호텔 여행 후기

2.5 out of 5

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 373개" "
평점 8 - 좋아요. 1000개 이용 후기 중 388개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 141개" "
평점 4 - 별로예요. 1000개 이용 후기 중 54개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 44개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

jiho

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
도로 옆이라 차량 소리가 크게 들립니다
2020년 3월에 4박 숙박함
답변 제공: ME90025 님, 2020년 3월 21일
Hello jiho, Thank you for your review! We hope to see you again soon. Holiday Inn Express Team

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 객실의 편안함
답변 제공: General Manager 님, 2017년 1월 10일
Thank you for taking the time to review your stay. We are currently closed for renovation but we hope to have you back again in our new property and look forward to showing you all of the improvements we have made. Sincerely, Joshua W. Guest Service Ambassador

6/10 - 괜찮아요

Hwanho 님, 미국 캘리포니아

좋아요: 청결 상태
홀리데이 인 산타모니카
산타모니카 근처 하이웨이 바로옆이라 이동하기엔 아주 좋았지만 주변이 너무 큰 길가라 좀 환경이 좋진 않았네요....가격도 호텔대비 좀 비싼듯...

4/10 - 별로예요

soy chang 님, seoul

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
cockroach in the bathroom
so surprsised to see the roach in the bathroom. . caomparing to the price, unsatisfactory

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
맛있는 아침
좋았습니다. 아침도 맛있고 편했습니다.

8/10 - 좋아요

Muralikrishnan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함
답변 제공: Gianni | General Manager 님, 2024년 4월 8일
Thank you for taking a moment to rate us on your recent stay. We're happy to see that you had an enjoyable visit to our hotel. We hope to see you again very soon. Thank you for choosing Holiday Inn Express West LA.

6/10 - 괜찮아요

Megan

좋아요: 청결 상태
별로예요: 직원 및 서비스
When I checked in, I was given a parking sticker but a fee was never indicated to me. I discovered that they took $30 out of my incidental hold. I feel that they should’ve told me verbally (I didn’t see it anywhere on my reservation either or posted within easy visibility). I wouldn’t be upset if they had told me at any point that there was a fee, but I discovered it when I looked at my bank statement.
2024년 3월에 1박 숙박함
답변 제공: Gianni | General Manager 님, 2024년 4월 4일
Thank you for taking a moment to share about your recent stay. We are saddened to know that you experienced an issue regarding the parking policy at our hotel. Rest assured, your feedback has been shared with the front desk leadership team to ensure this is prevented in the future. We hope to accommodate you in the future. Thank you for choosing Holiday Inn Express West LA.

10/10 - 훌륭해요

Jenny

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a good stay.
2024년 3월에 1박 숙박함
답변 제공: Gianni | General Manager 님, 2024년 3월 26일
Thank you for taking a second to review our hotel. It's encouraging to see that you had such a great stay. We look forward to having you with us again soon. Thank you for choosing Holiday Inn Express West LA!

10/10 - 훌륭해요

JASON

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very close to UCLA
2024년 3월에 1박 숙박함
답변 제공: Gianni | General Manager 님, 2024년 3월 21일
Thank you for taking the time to rate us on your recent stay. We're happy to see that you had an enjoyable visit. We look forward to having you with us again in the future. Thank you for choosing Holiday Inn Express West LA.

10/10 - 훌륭해요

Trina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Like everything
2024년 3월에 1박 숙박함
답변 제공: Gianni | General Manager 님, 2024년 3월 19일
Thank you for taking a moment to review us on your recent visit. We're happy to see that you enjoyed your stay with us. Please come back and visit us again in the future. Thank you for choosing Holiday Inn Express West LA.

10/10 - 훌륭해요

Cynthia

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well located, near good places but next to the freeway so is noisy.
2024년 3월에 1박 숙박함
답변 제공: Gianni | General Manager 님, 2024년 3월 19일
Thank you for taking a moment to share about your experience at our hotel. We strive to provide exceptional service to our valued guests, such as yourself. We hope to have you back with us again soon. Thank you for choosing Holiday Inn Express West LA.

10/10 - 훌륭해요

Warren

2024년 3월에 2박 숙박함
답변 제공: Gianni | General Manager 님, 2024년 4월 8일
Thank you for taking a second to rate us 5 out of 5! We're very happy to see that you had such a memorable stay. We look forward to accommodating you again upon your return to the area. Thank you for choosing Holiday Inn Express West LA.

10/10 - 훌륭해요

Yareli

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed the quietness and fast and easy check in. Overall experience was great. Would stay there again.
2024년 3월에 1박 숙박함
답변 제공: Gianni | General Manager 님, 2024년 3월 19일
Thank you for taking the time to share about your stay with us. We're very happy to know you enjoyed your stay upon the moment you arrived. We hope to accommodate you again in the future. Thank you for choosing Holiday Inn Express West LA.

10/10 - 훌륭해요

Peter 님, Palo Alto

2024년 3월에 1박 숙박함
답변 제공: Gianni | General Manager 님, 2024년 4월 4일
Thank you for taking the time to rate us on your recent stay. We're so glad to know that you had such a great experience with us. We hope the have the privilege of accommodating you again soon. Thank you for choosing Holiday Inn Express West LA.

8/10 - 좋아요

RYOKI

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place but just little noisy
2024년 3월에 3박 숙박함
답변 제공: Gianni | General Manager 님, 2024년 3월 19일
Thank you for taking the time to share about your stay with us. We strive to provide exceptional service to each one of our guests, such as yourself. Rest assured, your feedback has been shared with the entire team. Thank you for choosing Holiday Inn Express West LA.

10/10 - 훌륭해요

Samantha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was peaceful Great customer service
2023년 12월에 1박 숙박함
답변 제공: Gianni | General Manager 님, 2024년 3월 19일
Thank you for taking a second to share about your most recent experience. We're very happy to see you had a memorable stay with us. We hope to have you back with us again soon. Thank you for choosing Holiday Inn Express West LA.

6/10 - 괜찮아요

Saswata

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The staff was extremely friendly and provided efficient room service. The breakfast options are good but the menu remains same which is disappointing. The location of the property is unbelievably poor - right off the highway, extremely noisy and in a sketchy area. You will not be able to walk around for sure.
2024년 2월에 6박 숙박함
답변 제공: Gianni | General Manager 님, 2024년 3월 11일
We would like to thank you for taking the time to share such valuable feedback about your stay. Rest assured, your review has been relayed to our entire staff. We hope to have the privilege of accommodating you again soon. Thank you for choosing Holiday Inn Express West LA!

10/10 - 훌륭해요

Kianoush

2024년 3월에 1박 숙박함
답변 제공: Gianni | General Manager 님, 2024년 3월 11일
Thank you for taking a second to rate us 5 out of 5! We're very happy to see that you had such an enjoyable visit. We hope to have you back with us again soon. Thank you for choosing Holiday Inn Express West LA!

2/10 - 너무 별로예요

Everardo

아이를 동반한 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room was stuffy and muggy, with a moldy scent. Extremely noisy and was not able to sleep all night! I'm definitely reaching out for customer service on this one. There were some kind of maintenance going on and hammering until three in the morning. I had to get up at five to go work!
2024년 2월에 1박 숙박함
답변 제공: Gianni | General Manager 님, 2024년 2월 29일
Thank you for taking a moment to share about your experience at our hotel. We are saddened to know that you had a less than pleasant visit. Ensuring our guests are satisfied is our top priority and we would love to further address any issues you may have had. Please do not hesitate to reach out to us so we may do right by you. Thank you again for choosing Holiday Inn Express West LA.

10/10 - 훌륭해요

Gerardo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 2월에 1박 숙박함
답변 제공: Gianni | General Manager 님, 2024년 2월 27일
Thank you for taking a moment to rate us on your recent stay. It is always encouraging to see that our valued guests had such a great time. We hope to have the privilege of accommodating you again in the future. Thank you for choosing Holiday Inn Express West LA!

10/10 - 훌륭해요

Emilie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cleanliness and breakfast was good.
2024년 1월에 4박 숙박함
답변 제공: Gianni | General Manager 님, 2024년 2월 16일
We would like to thank you for taking the time to rate us 5 out of 5! We're happy to know that you had such an enjoyable visit to our hotel. We hope to have you back with us again very soon. Thank you for choosing Holiday Inn Express West LA.

8/10 - 좋아요

Mitchell

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They where so good to us here and the rooms where very good
2024년 2월에 1박 숙박함
답변 제공: Gianni | General Manager 님, 2024년 2월 16일
Thank you for taking time out of your day to share about your recent stay. It's always encouraging to see that our staff was accommodating during your visit. We hope to have you back with us again in the near future. Thank you again for choosing Holiday Inn Express West LA.

10/10 - 훌륭해요

Loretta 님, Los Angeles

2024년 2월에 1박 숙박함
답변 제공: Gianni | General Manager 님, 2024년 3월 21일
Thank you for taking the time to rate us 5 out of 5! We're happy to know that you had such an enjoyable stay. We hope to have you back with us again upon your return to the area. Thank you for choosing Holiday Inn Express West LA.

10/10 - 훌륭해요

Scott

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice staff and convenient location!
2024년 2월에 1박 숙박함
답변 제공: ME90025 님, 2024년 2월 6일
Hi Scott,Thank you for your feedback! It's so wonderful to hear that our team provided you a welcoming stay and that you were able to enjoy our convenient location close to Santa Monica, Malibu, Beverly Hills to name a few. See you on your next visit!Holiday Inn Express Team

8/10 - 좋아요

Kevin

2024년 1월에 1박 숙박함
답변 제공: Gianni | General Manager 님, 2024년 3월 21일
Thank you for taking a second to rate us on your recent stay. We are glad to see that you enjoyed your visit. We hope to have the privilege of accommodating you again in the future. Thank you for choosing Holiday Inn Express West LA.

10/10 - 훌륭해요

HELENA

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: ME90025 님, 2024년 1월 24일
Hi HELENA,Thank you for your awesome rating! See you on your next visit.Holiday Inn Express Team

10/10 - 훌륭해요

MIKU

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
壁が薄かったが、ホテル自体はかなり綺麗で清潔でした。
2024년 1월에 5박 숙박함
답변 제공: Gianni F. | General Manager 님, 2024년 1월 10일
Dear Miku,Thank you for taking a moment to share about your recent stay. Rest assured, your feedback is extremely vital to us and our operation. We hope to have the privilege of accommodating you again in the future. Thank you for choosing Holiday Inn Express West LA!

2/10 - 너무 별로예요

Mohsen

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
I really want a full refund. We weren’t able to sleep. Our room was next to the Main Street and it was super noisy!!! Even worse you could hear people walking, talking and being loud all night. We checked in at 8 pm and we literally booked tgis room to rest for a few hours and check out the next morning. Resting was the only thing we weren’t able to achieve. Please advise how could I request to get my money back.
2023년 12월에 1박 숙박함
답변 제공: Gianni F. | General Manager 님, 2024년 1월 10일
Dear Mohsen,We appreciate you taking the time to share about your recent stay. We understand that getting a full night's rest is important when traveling. We sincerely apologize that this was not the case during your visit. Rest assured, your feedback has been shared with the team and if you'd like you may reach out to us. We hope to have the privilege of accommodating you again in the future. Thank you for choosing Holiday Inn Express West LA.

8/10 - 좋아요

Kevin

2024년 1월에 1박 숙박함
답변 제공: Gianni F. | General Manager 님, 2024년 1월 10일
Thank you for taking the time to rate us on your recent stay. It's encouraging to see that our valued guests enjoy their visit to our hotel. We hope to have you back with us again soon. Thank you for choosing Holiday Inn Express West LA!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Gianni F. | General Manager 님, 2024년 1월 10일
We appreciate you taking a moment to rate us on your visit to our hotel. We are glad to see that you enjoyed your stay with us. Please come visit us again very soon. Thank you for choosing Holiday Inn Express West LA!

8/10 - 좋아요

Jorge

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Los cuartos no son muy espaciosos
2023년 12월에 2박 숙박함
답변 제공: Gianni F. | General Manager 님, 2024년 1월 10일
We would like to thank you for taking a moment to share about your stay with us. Rest assured, your feedback will be shared with the entire hotel team. Please come back and visit us in the future! Thank you for choosing Holiday Inn Express West LA!

10/10 - 훌륭해요

Louella

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love the location and the staff.
2023년 12월에 3박 숙박함
답변 제공: Gianni F. | General Manager 님, 2024년 1월 10일
Thank you for taking a moment to share your kind words. We're happy to know that our team was accommodating! Rest assured, your review will be shared with the entire team. We hope to have you with us again soon. Thank you for choosing Holiday Inn Express West LA!

8/10 - 좋아요

Ashley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: ME90025 님, 2024년 1월 24일
Hi Ashley,Thank you for your rating! We can't wait to welcome you again soon.Holiday Inn Express Team

10/10 - 훌륭해요

Vito

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved Maya!
2023년 12월에 2박 숙박함
답변 제공: ME90025 님, 2023년 12월 31일
Hi Vito,Thank you for your review! We are so pleased to hear that Mya provided you a memorable stay. See you again soon!Holiday Inn Express Team

10/10 - 훌륭해요

Paul

연인과의 여행
좋아요: 편의 시설/서비스
What a great hotel. Staff were really friendly and helpful. Room was very clean and comfortable.
2023년 12월에 3박 숙박함
답변 제공: ME90025 님, 2023년 12월 31일
Hi Paul,Thank you for your feedback and for your kind words about our team's attentiveness and in regards to our clean rooms. We hope to see you again soon!Holiday Inn Express Team

8/10 - 좋아요

Julio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Buenn servicio de todo el personal muy amables todos
2023년 12월에 1박 숙박함
답변 제공: ME90025 님, 2023년 12월 31일
Hi Julio,Thank you for your review! It's so great to hear that our team provided you a welcoming and comfortable stay. See you again soon!Holiday Inn Express Team

10/10 - 훌륭해요

Bashar

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very helpful and responsive to our needs. The location of the hotel was convenient for our situation but the area nearby is dirty and we encountered homeless people sleeping and sitting on the sidewalks very close to the hotel.
2023년 12월에 5박 숙박함
답변 제공: ME90025 님, 2023년 12월 31일
Hi Bashar,Thank you for your feedback and for your kind words about our team's attentiveness as well as our convenient location. Los Angeles is a big, urban city, so although there may be certain things that come with this, we can assure you that we are still in one of the best locations in between Santa Monica and Beverly Hills. We do hope to welcome you again soon!Holiday Inn Express Team

8/10 - 좋아요

Melanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Rooms were clean, but other guests were very noisy. The only elevator for getting up and down floor was very slow, especially during check out time with everyone wanting to use it at the same time. The breakfast was good, liked that pancake making machine.
2023년 12월에 1박 숙박함
답변 제공: ME90025 님, 2023년 12월 31일
Hi Melanie,Thank you for your review! We are so happy you liked the cleanliness of our hotel and our complimentary breakfast. We are a smaller property, so although we only have one elevator, please know that we truly value your feedback, and we will definitely see where else we can improve. Your comfort is always our priority, so if there's anything at all we can do, please do not hesitate to reach out. See you on your next visit!Holiday Inn Express Team

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice people and the flexibility is amazing.
2023년 12월에 1박 숙박함
답변 제공: ME90025 님, 2023년 12월 31일
Hi Anthony,Thank you for your review, and thank you so much for your kind words about our service. See you again soon!Holiday Inn Express Team

6/10 - 괜찮아요

Anthony

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property and location was great being close to the highway. Quite a few homeless people across the road which,as foreigners,made us feel unsafe.
2023년 12월에 6박 숙박함
답변 제공: ME90025 님, 2023년 12월 31일
Hi Anthony,Thank you for your review! We are located in one of the most convenient locations in LA close to Santa Monica, Malibu, and Beverly Hills to name a few. Also, Los Angeles is a big and busy urban city, and there are certain things that may come with this. Rest assured, guest safety at our hotel is always our priority, and our location is still truly hard to beat! We do hope to see you again on your next LA visit.Holiday Inn Express Team

8/10 - 좋아요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was fine though pricy. Unfortunately it is located at a less than desirable area
답변 제공: ME90025 님, 2024년 2월 6일
Hi Robert,Thank you for your review! We are so happy to hear that you enjoyed our hotel. We do continue to be one of the most affordable hotels in the West LA - Santa Monica area, so we can assure you that you made the right choice by staying with us. Also, Los Angeles is a big urban city, and although there may be certain things that come with this, our guests' safety and comfort are always our top priority. We do hope we get to welcome you again on your next visit!Holiday Inn Express Team

8/10 - 좋아요

Julie

2023년 12월에 1박 숙박함
답변 제공: Gianni F. | General Manager 님, 2024년 1월 10일
Thank you for taking time out of your day to rate us on your stay. It makes us happy to see that you had an enjoyable visit. We hope to accommodate you again soon! Thank you for choosing Holiday Inn Express West LA!

8/10 - 좋아요

Nona I

좋아요: 청결 상태, 편의 시설/서비스
2023년 12월에 2박 숙박함
답변 제공: ME90025 님, 2023년 12월 31일
Hi Nona I,Thank you for your awesome rating! See you again soon.Holiday Inn Express Team

6/10 - 괜찮아요

Oscar

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Very disappointed in the recommendations made by Expedia. My hotel was on top for recommended stay with very highly reviews so I went for it. Stated it was close to our planned LA theme park and that was not it. Also was charged for parking???? Like really parking for a hotel! Area was not great at all the store across the street was literally robbed while we visited. In the clerk’s words “This area is one of the worst”
2023년 12월에 2박 숙박함
답변 제공: ME90025 님, 2023년 12월 31일
Hi Oscar,Thank you for your review! We are so sorry for the confusion upon booking. We are in one of the most popular locations in between Santa Monica Pier and Beverly Hills, so we can understand that our area may be how most big and urban cities are. We can assure you that we are in one of the best and most convenient locations in all of LA, as seen in our awesome reviews. We do hope for another opportunity to welcome you again in the future, so we can hopefully provide you an experience that meets expectations.Holiday Inn Express Team

8/10 - 좋아요

Sharon 님, Peoria

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Next to a busy highway but we were on the street side. Lots of police noise but typical for any large city. Only saw one homeless person on our walk to dinner. It looked new or newly remodeled. My husband fixed the squeaky bathroom door by rubbing the liquid soap on the hinges. Set the heat for 70 at night but it wouldn't go past 73. Told the front desk in the morning and was told we should have called they have 24-hour service!!! I don't want someone in the room at 2AM working on the heat. No discount. It was ok.
2023년 12월에 2박 숙박함
답변 제공: ME90025 님, 2023년 12월 25일
Hi Sharon,Thank you for your review! We did do a full renovation back in 2017, so we happy to hear that everything is still looking fresh and new. Due to our convenient location, we are in one of the busiest areas in Los Angeles just minutes away from the Santa Monica Pier, Beverly Hills, Malibu to name a few. Also, we are sorry that you had trouble adjusting your thermostat in your room. Again, we are committed to ensuring all our guests have a wonderful stay, so please let us know a convenient time for you, and we are ready to assist 24/7. We hope we see you again soon!Holiday Inn Express Team

4/10 - 별로예요

Jae

2023년 12월에 2박 숙박함
답변 제공: ME90025 님, 2023년 12월 25일
Hi Jae,Thank you for your feedback! Please know that our goal is always to provide an excellent experience for our guests, so we truly appreciate you taking the time to leave us your review. We also have a front desk team ready to assist you 24/7 should there be anything we can do for you, please do not hesitate to reach out! We hope to welcome you again soon.Holiday Inn Express Team

8/10 - 좋아요

Danny

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 6박 숙박함
답변 제공: ME90025 님, 2023년 12월 25일
Hi Danny,Thank you for your awesome rating. See you again soon!Holiday Inn Express Team

8/10 - 좋아요

carlo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ha soddisfatto le aspettative
2023년 12월에 1박 숙박함
답변 제공: ME90025 님, 2023년 12월 25일
Hi carlo,Thank you for your review! We are so pleased to hear that your stay met your expectations. We cannot wait to see you again on your next visit.Holiday Inn Express Team

10/10 - 훌륭해요

Sheri

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay!
They were quick to update the room when the first one had issues. They were accommodating for extending our stay. The bed was so comfy! Breakfast was great too.
2023년 11월에 2박 숙박함
답변 제공: ME90025 님, 2023년 12월 25일
Hi Sheri,Thank you for your review! We are so happy you enjoyed your stay with us with our attentive staff, our comfortable beds, and complimentary breakfast. We truly appreciate your positive feedback, and we hope to see you again soon!Holiday Inn Express Team

2/10 - 너무 별로예요

Eleanor

2023년 11월에 2박 숙박함
답변 제공: ME90025 님, 2023년 12월 31일
Hi Eleanor,Thank you for your rating! Our team is committed to ensuring all our guests leave happy and satisfied. Please know that we have a front desk team ready to assist you 24/7 should there be anything at all we can do for you. We do hope to welcome you again soon!Holiday Inn Express Team