야외 수영장
예약 가능 여부 확인

모텔 6 세풀베다, 캘리포니아 - 로스앤젤레스 - 반 누이스 - 노스 힐스 여행 후기

2 out of 5
모텔 6 세풀베다, 캘리포니아 - 로스앤젤레스 - 반 누이스 - 노스 힐스
15711 Roscoe Boulevard, North Hills, CA

이용 후기

6.4
평점 10 - 훌륭해요. 1000개 이용 후기 중 237개" "
평점 8 - 좋아요. 1000개 이용 후기 중 235개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 188개" "
평점 4 - 별로예요. 1000개 이용 후기 중 155개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 185개" "

6.8/10

청결 상태

7.2/10

직원 및 서비스

5.6/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

5.8/10

친환경

이용 후기

4/10 - 별로예요

Min Ho

2023년 6월에 6박 숙박함
답변 제공: . 님, 2023년 8월 22일
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.

2/10 - 너무 별로예요

Dien 님, Tustin

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I book a nice smoking room. They gave me a smoking room, and I willing to accommodate and upgrade me to a clean room. The surrounding is very unsafe, this drugs, homeless every minute every hour.
2024년 3월에 5박 숙박함
답변 제공: Nancy Y. 님, 2024년 4월 17일
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

4/10 - 별로예요

elizabeth

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bathroom had mold on celiling and walls. Freeway off-ramp is in one side of property and a condemned building is on the other. The homeless hang out in front and several rooms are occupied by unhoused. There was so much noise at night including people yelling, running in halls and pipes rattling.
2024년 3월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 11일
Hi ElizabethThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

8/10 - 좋아요

Israel

Estuvo todo bien nomás no me siento seguro por qué en la parte de atrás viven los begabudos y ay mucho movimiento toda la noche
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 26일
Hola Israel,Lamentamos saber que no disfrutó de su estadía con nosotros y le pedimos disculpas por cualquier inconveniente que pueda haber experimentado. Esperamos tener la oportunidad de mejorar su experiencia con nosotros. Por favor, visítenos de nuevo.Maz K.#Team6

8/10 - 좋아요

Cristian

2024년 3월에 3박 숙박함

2/10 - 너무 별로예요

Creighton 님, Astoria

반려동물 동반 여행
별로예요: 청결 상태, 편의 시설/서비스
There were police baits harming all night long and the 24hour front desk was closed and unavailable to check people in for almost an hour to follow my already ate night arrivalZ
2024년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 29일
Hi CreightonAfter reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6

2/10 - 너무 별로예요

Teresa

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Have you ever seen the movie, "The Florida Project" on Netflix? Well, this is it! Once you make it through the deep pot holes in the parking lot to get to the room, you are immediately welcomed with the putrid smell of strong cigarette smoke once you open the door. There was no light in the bathroom and dirty water stains on the night stand. I paid for 2 nights, but only stayed for one, since i couldn't shower or stand the smell in the room.
2024년 2월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 14일
Hi TeresaThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

2/10 - 너무 별로예요

Jose

2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Mark

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

4/10 - 별로예요

Cesar

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
It was ok
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 26일
Hi Cesar, We appreciate you taking the time to rate your stay. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 - 너무 별로예요

Alison

반려동물 동반 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a residence for people in dire straits living on vouchers. They don’t have to get up early so they make lots of noise all night. Neither the bath nor shower worked and no lid on the toilet seat, mirror falling down, sheets dirty. I would have felt very unsafe without my fierce dog. The dumpsters needed to be emptied long ago. Sad depressing place
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 5일
Hi AlisonAfter reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6

2/10 - 너무 별로예요

Nanak

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not Allowed to Check In by the Front Desk Lady
I have booked a room for 2 days LA visit with my family and kid. In the evening when we reached the hotel from San Francisco to the Motel 6 after 8 hours drive and exhausted, the front desk lady and their fake manager denied to check us in just with a silly reason. I provided my California DL and my Wife shows other IDs as she was new here and was not yet having an CA ID ready. We had to find out another hotel in that night for our stay. Lady was very rude on us misbehaved. Will never book that motel anymore again nor recommend anyone.
2023년 11월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 21일
Hi Nanak,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 - 너무 별로예요

Yenifer

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
too much noise, impossible to sleep, there are people listening to music late at night outside.
2023년 10월에 4박 숙박함
답변 제공: . 님, 2023년 11월 1일
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.

8/10 - 좋아요

Erica

2023년 10월에 1박 숙박함

4/10 - 별로예요

Cristine

2023년 10월에 1박 숙박함
답변 제공: . 님, 2023년 11월 1일
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.

2/10 - 너무 별로예요

Teodoro

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We booked for a nonsmoking room because my fiancee has asthma and also we want the fridge for our friendly pets. When we checked in the room had strong odor of cigarettes in Rm 235 . There's no fridge so I complained . I finished an air freshener I bought to remove the strong smoke or cigarette odor opened the windows and curtain but still it did not help at 11:30 we were moved to Rm 110 for Disabled people . It was too late so we just settled there but the sink was leaking underneath and the toilet iflush is malfunctioning it smells moldy in the room and the bedsheets still smells like cigarette. The worst thing was there were 3 big flies that we need to kill before we can sleep.....worst experience EVER! I think I need to be compensated or I need my refund for the reward money I used $64 plus.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice people
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

jose m

연인과의 여행
좋아요: 편의 시설/서비스
I didn’t get what i paid for. i ordered a queen bedroom/non smoking. and when i got to the hotel to check in, i go into the room i was given, to find out it smelled completely like smoke with 2 standard beds. i go back to the desk and the lady insists on what she had in her screen, even though i clearly show her i paid for a single queen bedroom/ non smoking. i never got a email or was advised that my room would be changed. on top of that the desk lady was claiming that they were booked so i couldn’t get my queen bedroom like i paid for. so after going back and forth, trying to get situated. she gave me a new room with 2 beds. other than that everything else was fine. but the fact that i didn’t get what i paid for and the lady was coming up with excuses about what i initially paid for is pretty upsetting.
2023년 9월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 20일
Hi Jose,Thank you for sharing your review. We would like to apologize for the misunderstanding that may have occurred during your recent stay with regard to your reservations issues. We would like to discuss your experience and ask that you use the Contact Us feature on our website to connect with us.Lilith#Team6

4/10 - 별로예요

Patronillo

별로예요: 직원 및 서비스
2023년 9월에 1박 숙박함
답변 제공: . 님, 2023년 9월 17일
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.

2/10 - 너무 별로예요

Jose

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Olia feo un olor orible
2023년 9월에 1박 숙박함
답변 제공: . 님, 2023년 9월 17일
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.

4/10 - 별로예요

Alan-Michael

Hair was everywhere in the room (bed & bathroom). Lots of people hanging outside the rooms, appeared to be on drugs.
2023년 9월에 1박 숙박함
답변 제공: . 님, 2023년 9월 3일
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.

10/10 - 훌륭해요

Mark

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very friendly and helpful.
2023년 8월에 2박 숙박함
답변 제공: . 님, 2023년 8월 25일
Thank you for staying with us, see you next stay

10/10 - 훌륭해요

Salvador

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gracias por si atención espero reservar pronto
2023년 8월에 4박 숙박함
답변 제공: . 님, 2023년 8월 18일
Thank you for staying with us

2/10 - 너무 별로예요

gloria

2023년 8월에 1박 숙박함
답변 제공: . 님, 2023년 8월 22일
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.

6/10 - 괜찮아요

Valeria

2023년 7월에 1박 숙박함
답변 제공: . 님, 2023년 8월 22일
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.

8/10 - 좋아요

Paul

좋아요: 청결 상태, 직원 및 서비스
The interior of the property shows its wear and tear age. The bathroom faucet was hard to pull up to get it to flow water. Far too many homeless wondering around on the property and by the front area you drive in. Would never want my wife or daughters to stay there alone.
2023년 7월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 3일
Hi Paul,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

10/10 - 훌륭해요

Miguel

2023년 7월에 1박 숙박함
답변 제공: . 님, 2023년 8월 18일
Thank you for staying with us

4/10 - 별로예요

Bradley

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Stunk, ran down, scary people in and out all night every night.
2023년 7월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 19일
Hi Bradley,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 - 훌륭해요

Jose

2023년 7월에 4박 숙박함
답변 제공: . 님, 2023년 8월 18일
Thank you for staying with us

8/10 - 좋아요

Nicholas

2023년 6월에 1박 숙박함
답변 제공: . 님, 2023년 8월 22일
thank you for staying with us

4/10 - 별로예요

janette

아이를 동반한 가족 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We booked for 2 nights but had to check out after the first one. Area around is kind of ghetto, we got ther at 1-2 am and there was some colored men walking and just sitting down in the front for hours wich made us feel unsafe. The room was not clean. We got a room with microwave included(extra price) but the fridge was off or something and smelled horrible(like dead dog) that we couldn't use at all. We went and complain about a reimbursement about the extra price for the fridge. They just washed their hads and told us to call our booking company customers services. Like if is the booking fault that they dont maintain their property clean.
2023년 6월에 2박 숙박함
답변 제공: . 님, 2023년 8월 22일
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.

4/10 - 별로예요

Margaret

2023년 6월에 4박 숙박함

8/10 - 좋아요

Caleb

2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Daisy

2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Charles

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Dirty and old
2023년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 16일
Hi Charles, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Maz K. #Team6

2/10 - 너무 별로예요

Karen

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The rooms had mold all over the windows & doors, and a powerful moldy/cigarette odor to accompany it. If you want to use an iron, ironing board or hair dryer, you need to leave your Driver’s license at the front office. They only give you a bar soap, no shampoo or conditioner. Some outlets had to electricity. I booked 3 rooms for a trip of 12 people. One room had mold so bad that we asked to change rooms, but they didn’t have any vacancies & we had to find a room elsewhere. All in all, you get what you pay for. I would pay the extra $20/night and just go to the holiday in express down the street.
2023년 5월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 7일
Hi Karen,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 - 너무 별로예요

Jamie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A lot of bugs inside the room
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Ana

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 2박 숙박함

4/10 - 별로예요

JACQUELINE 님, Garibaldi

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The front desk lady was rude not friendly at all, they did not change the bedding or clean the room.
2023년 5월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 2일
Hi Traveler, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Dominique

반려동물 동반 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff,clean, and quiet propertyy
답변 제공: Brand Experience Team 님, 2023년 5월 24일
Hi Dominique,We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful. We hope to see you soon.Lilith#Team6

2/10 - 너무 별로예요

Javier

별로예요: 청결 상태, 직원 및 서비스
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Shannon Marlene

2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Shannon Marlene

2023년 4월에 1박 숙박함

8/10 - 좋아요

Fannie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함

2/10 - 너무 별로예요

Ray

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had to cancel my trip. So a week before i call Motel 6 and i was told, since i went through a third party, i needed to cancel with them. So i need and i was still charged by Motel 6 even when i was told I'd be refunded.
2023년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 5월 11일
Hi Ray,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 - 훌륭해요

PETER

2023년 4월에 3박 숙박함

8/10 - 좋아요

Hank

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was pretty dated with some wear and tear but felt safe and was very clean and quiet and lots of parking.
2023년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 5월 11일
Hi Hank, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 - 훌륭해요

Cristian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great price and stay for a motel
Super easy to check-in. The people at the front desk were helpful and to-the-point. The parking lot was spacious and the room was more than clean. Overall, for a night's stay, my bf and I were content! Nothing went wrong.
2023년 4월에 1박 숙박함
답변 제공: GM 님, 2023년 4월 24일
Thank you for staying with us!