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모텔 6 노워크, 캘리포니아 여행 후기

2 out of 5
모텔 6 노워크, 캘리포니아
11734 Imperial Hwy, Norwalk, CA

이용 후기

6.4
평점 10 - 훌륭해요. 658개 이용 후기 중 142개" "
평점 8 - 좋아요. 658개 이용 후기 중 172개" "
평점 6 - 괜찮아요. 658개 이용 후기 중 127개" "
평점 4 - 별로예요. 658개 이용 후기 중 90개" "
평점 2 - 너무 별로예요. 658개 이용 후기 중 127개" "

6.6/10

청결 상태

6.8/10

직원 및 서비스

5.0/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 7월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 6월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋았어요
답변 제공: Peter Patel 님, 2018년 5월 16일
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. Sincerely, The Guest Experience Team

6/10 - 괜찮아요

KYU JIN

좋아요: 청결 상태, 숙박 시설 상태 및 시설
가격에 비해 만족스런 호텔
가격에 비해 만족함

10/10 - 훌륭해요

Joe 님, Whittier

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy check in no hassle!!!
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Melissa

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They didn't even clean my bed.It was so dirty bad experience never going back
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 27일
Hi Melissa,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 - 별로예요

Florencio

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Insufficient parking spaces. I parked my vehicle in the fast food restaurant next door. Had to walk to my room. Room had roaches and stains in the tub.
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 27일
Hi Florencio,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

2/10 - 너무 별로예요

Leon

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I didn't like the way the maid male n female were first and foremost the didn't represent American culture the customer is always right okay second they never came clesn the room there maids go in your property then have the nerve nit to come in room and no im not a room key or family in dpsd housing I'm a man wifr and dogs who stayed at that Motel 6 for anout 45 days mind the roaches come.out at dinner but thw maids very rude disrespectful a d theybfelt entitlement to a jobs they.dobt deserve
2024년 2월에 21박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 20일
Hi Leon, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Natalie #Team6

6/10 - 괜찮아요

Leon 님, Escondido

연인과의 여행, 반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the managers nice god fearing.
2024년 2월에 14박 숙박함

2/10 - 너무 별로예요

Paola

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We did given the first room that was a none smoking room. Once we arrived at the room upon opening a whif of cigarette smell blew through. Terrible. The beds where not made and pillows where all over the bed meaning it was not cleaned. We asked to change rooms and once settled in the second room we noticed a few baby cockroaches running around the bed and tv stand. This place needs to really think about doing there jobs and putting the customers safety and health before anything. Terrible experience.
2024년 2월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 3월 6일
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 - 훌륭해요

Sophia

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was quite and easy shopping
2024년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 21일
Hi Michael,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

6/10 - 괜찮아요

Victor

출장 여행
Due to heavy rain, water poured in through the window. Staff was quick to find another room. Heater wasn’t working, again staff was quick to accommodate to another room. Motel is located near freeway with various eating places around.
2024년 2월에 6박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 21일
Hi Victor, Thank you for taking time to share your review with us. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests.Maz K.#Team6

10/10 - 훌륭해요

Estuardo

Cleaning
2024년 1월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 2월 14일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 - 너무 별로예요

Vinessa

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I wrote a simple bad review and the people refused me a room. Even after I paid online drove 2hrs. Even after the front desk called me back. I asked for the first floor. I get there and the guy was was rude. I had to scramble to make last minute arrangements. Stay away from here.
2024년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 6일
Hi Vinessa,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

8/10 - 좋아요

Sophia

2024년 1월에 1박 숙박함

4/10 - 별로예요

Maribel

Room was clean, microwave was dirty, and there was roaches all over.
2024년 1월에 2박 숙박함
답변 제공: Nancy Y. 님, 2024년 1월 23일
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

2/10 - 너무 별로예요

Xiaorong 님, san jose

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is worst hotel I experienced in USA.There are many insects and looks very dirty. My wife and daughter reject to live in.I have to waste the two days reservation Money and find another one.
2024년 1월에 2박 숙박함

2/10 - 너무 별로예요

Chante

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a horrible place to stay. Dirty mattresses piled in front of room. Roach infestation. Bad front desk service. Dirty bathroom. Holes in bedding and loud drilling and banging.
2024년 1월에 2박 숙박함
답변 제공: Nancy Y. 님, 2024년 1월 23일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Khema

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Danilo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

8/10 - 좋아요

Amanda

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Elmer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
was clean everything worked.
2023년 12월에 4박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 8일
Hi ElmerThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

8/10 - 좋아요

Faye

좋아요: 편의 시설/서비스
The cleanliness of the property and great customer service
2023년 12월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 8일
Hi FayeWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

10/10 - 훌륭해요

Marsha

2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Jackson

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
2023년 12월에 4박 숙박함

6/10 - 괜찮아요

Francisco Clark

연인과의 여행
좋아요: 청결 상태
Buena ubicacion pero instalaciones en mal estado. No servia la regadera para tomar un baño.
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Jessica

가족 여행
별로예요: 직원 및 서비스
2023년 12월에 1박 숙박함

4/10 - 별로예요

Abraham

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

6/10 - 괜찮아요

ron

가족 여행
No shampoo and no coffee
2023년 12월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 1월 3일
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

2/10 - 너무 별로예요

ARNULFO

Sorry but was mini roches not good
2023년 12월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 1월 3일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 - 너무 별로예요

Robert

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

ruben

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Workers working on facility are very loud
2023년 12월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 12월 21일
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

2/10 - 너무 별로예요

Michael

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Roaches and dirty towels
I was in the military so I can sleep almost anywhere, but I had trouble sleeping here because of the roaches. They were so instrusive I had to empty out my bags so I wouldn't take any hitch hikers (a few climbed into my luggage, prompting me to check everything!) Will not stay here again!
2023년 12월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 12월 21일
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

2/10 - 너무 별로예요

Linda

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty, rooms inadequate. Not like photos. Fortunately the mansger canceled my reservation on the spot. Only good thing
2023년 11월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 11월 29일
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

2/10 - 너무 별로예요

Tahina

연인과의 여행
No respetaron mi reservación y me dejaron sin habitación tuve que ir a otro hotel
2023년 11월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 11월 29일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 - 별로예요

madonna s.

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Found half filed water bottle and trash bin not emptied, obviously, the room didn’t get thoroughly cleaned as it should be. The receptionist was on the his phone and made me wait for almost 5 minutes to check me in. When we called him to the room to show what we found, he offered a refund right away.
2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

HUGO F

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No se vayan por el precio
Sucion, encontramos cucarachas en el baño. Está ubicado frente a una gas y todo el tiempo hay ruido, todo el tiempo hay movimiento
2023년 10월에 2박 숙박함
답변 제공: Nancy Y. 님, 2023년 11월 7일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible
About the worst stay I've had in the past 15 years!
2023년 10월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 31일
Hi Traveler,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 - 너무 별로예요

amy b

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disgusting
There was a meth pipe on the towels when i went tobtake a shower it broke in the tub we left immediately we only stayed in the room little over a hour also walls were dirty and the blqnkets smelled like rotten broccoli i will never stay in a Motel 6 again never stay here!
2023년 10월에 1박 숙박함

4/10 - 별로예요

Greisi

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was dirty. Only sheets were clean, very uncomfortable beds, not enough parking. Wouldn’t recommend at all.
2023년 10월에 4박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 26일
Hi Greisi,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 - 너무 별로예요

Jerry

2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Sunil

별로예요: 편의 시설/서비스
For giving room they will take lots of time
2023년 10월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 10월 17일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 - 좋아요

Emma

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Darlene

2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Susie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Roaches, dirty blankets, dirty towels, dirty toilet paper
답변 제공: Brand Experience Team 님, 2023년 10월 2일
Hi Susie,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 - 훌륭해요

Louis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quick check in and clean room.
2023년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 2일
Hi Louis, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

2/10 - 너무 별로예요

Alex

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Checked out same night because roaches were on the bed
2023년 9월에 5박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 2일
Hi Alex,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6