스위트, 킹사이즈침대 1개, 발코니 (Beverly Hills) | 고급 침구, 오리/거위털 이불, 필로우탑 침대, 객실 내 금고
예약 가능 여부 확인

카메오 베벌리 힐스 여행 후기

5 out of 5
카메오 베벌리 힐스
1224 Beverwil Dr, Los Angeles, CA

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 548개" "
평점 8 - 좋아요. 1001개 이용 후기 중 206개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 113개" "
평점 4 - 별로예요. 1001개 이용 후기 중 65개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 69개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

Hwang

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
만족
침대매우좋습니다
2021년 8월에 1박 숙박함

10/10 - 훌륭해요

Hwang

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
만족
침대상태 매우좋았어요
2021년 8월에 6박 숙박함

8/10 - 좋아요

Bonhie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 5월에 3박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
needs better care
flies in the room and restaurant,...need better maintenance bar too expensive
2019년 7월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치 좋음
위치가 좋으나, 주변 도로가 조금 시끄러워요<
2018년 11월에 3박 숙박함

6/10 - 괜찮아요

Doubleh

좋아요: 직원 및 서비스
가격대비 좋은지 모르겠다.
호텔 인테리어가 세련되었다. 다만, 방에서 냄새가 나는 듯 하였고, 드라이기 뒷면은 더러웠다. 로데오가려면 차를 타고 가야한다.
2017년 7월에 1박 숙박함

10/10 - 훌륭해요

dongjin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic hotel
Room was enough big for whole family and interior was also great.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
서비스도 친절하고 호텔분위기도 아주 좋았습니다 또한 룸 바닥이 마루인 것도 마음에 들었습니다 다만 호텔 레스토랑 음식이 맛있기는 하였으나 아주 인상적이지는 않았습니다 전체적으로 만족스러워서 다음에도 또 이용하게 될 것 같습니다

8/10 - 좋아요

차슬기 님, 서울

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗, 경관 Good, 럭셔리
사진처럼 럭셔리하고 동네가 부유하고 아름다워서 경관이 아주 좋습니다. 객실도 사진처럼 이쁘고 청결, 깨끗해요. 샤워기가 전쟁통에 물난리난것처럼.. 마치 폭포수처럼 나와서 첨엔 놀랬는데 약하게 나오는것보다는 백배 좋은것 같아요! 저희는 렌트해서 주차비(발렛) 하루 35$씩 나왔구요. 커피포트 룸서비스 불렀는데 1시간 걸려서 그게좀 아쉬웠고, 침대가 너무 푹 들어가는 푹신한 침대라서 아침에 어깨랑 등이 매번 쑤셔서 아쉬웠어요..그리고 저희는 4일 숙박 할인되는 기본룸 예약했는데..암튼 그건 4층까지밖에 안되더라구요. 그래서 4층 달라고 했는데 경관 잘보였어요. 또, 화이트톤 객실로 달라고 말했는데 너무 이뻐서 화이트톤 객실을 추천드려요! 수영장은 사진그대로 멋있는데 pool 이 좀 작고.. 레스토랑 안에 수영장이 있어서 한 두 테이블 사람들이 밥먹고 있을때 나가면 수영복 입기 좀 민망해요..서양인들이라 뭐 신경쓰진 않지만..ㅋ 렌트카를 컴팩트카로 빌려서 갔는데.. 워낙 럭셔리한 숙박객들이 많은 곳이라 그들 차 역시 매우 럭셔리해서.. 컴팩트카가 많이 민망할 정도였으니 참고하세요.. 오픈카 정도는 끌어줘야 할듯해요; 숙소 위치상으로는 차가 있다면 헐리우드, 베버리힐즈 로데오거리(청담동느낌), 더그로브몰, 유니버셜스튜디오가 아주 가깝다는 장점이 있습니다. 특히 로데오거리는 걸어가도될정도에요! 암튼 LA 에서 젤 볼거리인 곳들이 다 가깝습니다!!! 제가 개인적으로 아쉬웠던점은 렌트카였구요. 차만 럭셔리한 차 끌고 갔다면 아주 멋지게 잘 즐기고 왔을 곳이었습니다. 아주 좋았어요~~ !!!! ㅎ

4/10 - 별로예요

Sanaz

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Staff is not friendly and accommodating, hotel has a bad vibe, not what it used to be like when Mr. C was there.
2024년 4월에 2박 숙박함
답변 제공: Front Office Manager 님, 2024년 4월 24일
Hello! Thank you for your feedback!It is our duty to ensure each Guest feels catered to, and any Opportunity missed denies our renowned Service!We would love to speak with you directly at your earliest convenience!Thank you!

10/10 - 훌륭해요

Carmen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Es war ein sehr schöner Aufenthalt
2024년 4월에 3박 숙박함
답변 제공: Front Office Manager 님, 2024년 4월 21일
Thank you for your 5-Star Rating!We genuinely appreciate it!

10/10 - 훌륭해요

Javid

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place
2024년 4월에 4박 숙박함
답변 제공: Aisha James 님, 2024년 4월 17일
Dear Javid,Thank you for your taking the time to review our hotel and provide such positive rating. We look forward to hosting you again soon for your future travel needs at Cameo Beverly Hills.

6/10 - 괜찮아요

Creshondra Rose and Justin

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
I liked the location of the property and the staff. The rooms need some new furniture and updates.
2024년 4월에 3박 숙박함
답변 제공: Aisha James 님, 2024년 4월 17일
Dear Creshondra,Thank you for your taking the time to review our hotel and provide such valuable feedback, I will new sure to pass your comments along to our entire Team. We look forward to hosting you again soon for your future travel needs at Cameo Beverly Hills.

8/10 - 좋아요

Leona

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We really enjoyed our stay. The pool was not open when were there as it was too cold for LA. So I can't say how that area was. Hotel location was convenient easy walk to Rodeo and Lyft was quick to take us to farther site seeing activities. As for the hotel, we loved it. Our room faced Beverly Hills and you could see the Hollywood sign in the distance. The area is not high traffic so it was quiet and had beautiful views. The restaurant had great breakfast options but the lunch / dining was limited. I had pasta one night and the noodles were a bit under cooked and the sauce was very bland. My husband had the oysters and loved them. It would have been great if they had a separate room service or snack type menu, even a separate bar menu. So we ate elsewhere for all the other nights. one draw back was with the lobby/ lounge toilets one smelled horribly of urine the entire stay, I can't understand why this was not addressed with a professional cleaner. All in all we loved our stay at the Cameo, staff was fantastic and location is perfect for a relaxing getaway. We will definitely be back.
2024년 4월에 4박 숙박함
답변 제공: Aisha James 님, 2024년 4월 15일
Dear Leona,Thank you for taking the time to provide such valuable feedback regarding your recent experience at Cameo Beverly Hills. We're pleased to hear that you enjoyed your time with us overall. We appreciate the comments on the areas of concern that impacted your stay in a negative manner. I will be sure to pass along all of your information to our entire team, as we love to hear when we can improve upon areas to enhance each and every guest experience. We look forward to welcoming you again soon!Yours in hospitality,

10/10 - 훌륭해요

merlyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Aisha James 님, 2024년 4월 12일
Dear Merlyn,Thanks for sharing your feedback, we appreciate your valuable information regarding your recent stay. We look forward to hosting you again soon!

6/10 - 괜찮아요

ARAVINDER

연인과의 여행
Centrally located
2024년 3월에 5박 숙박함
답변 제공: Front Office 님, 2024년 4월 6일
Thank you for your Rating!We look forward to welcoming you back again soon!

10/10 - 훌륭해요

Jordan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed here for part of our honeymoon- we had a balcony on city side and views did not disappoint. It’s worth noting there is no fridge/microwave in the suite. Overall, our stay was wonderful. Location was about 15/20 minute walk to stores and restaurants. We felt super safe in the area. The local restaurants close at 10 so if you are looking for a night life, you will have to taxi some where further. The staff was very friendly and the rooms were clean. Well worth the price we paid.
2024년 4월에 2박 숙박함
답변 제공: Aisha James 님, 2024년 4월 5일
Hello Jordan,Thank you for taking the time to provide feedback regarding your recent stay with us. We're excited to hear that your special celebration was worth spending at Cameo Beverly Hills! We look to hosting you again soon.

10/10 - 훌륭해요

Brenda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I love Cameo! They kept our room clean every day and the view was awesome! I will be booking with them again.
2024년 3월에 4박 숙박함
답변 제공: Aisha James 님, 2024년 4월 5일
Dear Brenda,Thank you for taking the time to review our hotel and provide such an awesome rating! We're pleased to hear that your time at Cameo Beverly Hills exceeded your expectations, and we look forward to hosting you again soon.

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Aisha James 님, 2024년 4월 5일
Dear John,Thank you for taking the time to review our hotel and provide such an awesome rating! We're pleased to hear that your time at Cameo Beverly Hills exceeded your expectations, and we look forward to hosting you again soon.

8/10 - 좋아요

Joshua

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Aisha James 님, 2024년 4월 5일
Dear Joshua,Thank you for taking the time to review our hotel and provide such an awesome rating! We're pleased to hear that your time at Cameo Beverly Hills exceeded your expectations, and we look forward to hosting you again soon.

10/10 - 훌륭해요

Melissa 님, Rosharon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The service here overall is what we loved the most! Will definitely be coming back, thanks Cameo.
2024년 3월에 4박 숙박함
답변 제공: Jerin, Front Office Manager 님, 2024년 3월 30일
Thank you for feedback!We look forward to welcoming you back to our Home!

10/10 - 훌륭해요

andie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was really nice!
2024년 3월에 2박 숙박함
답변 제공: Aisha James 님, 2024년 4월 5일
Dear Andie,Thank you for taking the time to review our hotel and provide such an awesome rating! We're pleased to hear that your time at Cameo Beverly Hills exceeded your expectations, and we look forward to hosting you again soon.

10/10 - 훌륭해요

??

2024년 3월에 3박 숙박함
답변 제공: Front Office Manager 님, 2024년 4월 21일
Thank you for your feedback!

10/10 - 훌륭해요

Tamico

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome
2024년 3월에 2박 숙박함
답변 제공: Aisha James 님, 2024년 3월 28일
Dear Tamico,Thank you for the amazing rating and feedback regarding your recent experience at Cameo Beverly Hills! We're pleased to hear that your stay was enjoyable, we look forward to welcoming you back soon!

10/10 - 훌륭해요

Andrew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spectacular establishment. By far one of my favourite places I’ve stayed at. One of the best features of Cameo Beverly Hills were how friendly and helpful the staff were.
2024년 3월에 7박 숙박함
답변 제공: Aisha James 님, 2024년 3월 28일
Dear Andrew,Thank you for the amazing rating and feedback regarding your recent experience at Cameo Beverly Hills! We're pleased to hear that your stay was enjoyable, we look forward to welcoming you back soon!

10/10 - 훌륭해요

Kerri

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great experience at Cameo. The hotel is quiet and we felt very safe, which is always a top priority. I thought the property was quite well maintained and it didn't feel rundown to me at all. It is walkable to Rodeo Drive which was nice since we were taking so many Ubers to get elsewhere in the city. The bed was very comfortable and the room smelled noticeably clean when we walked in. Front desk staff is nice. I did ask that a second chair be brought up for use on the balcony since there were two of us in the room who wanted to enjoy sitting outside together, but it never arrived. I also didn't realize until we had housekeeping come on our second day that the room was not fully equipped with towels when we arrived; we did not receive hand towels or a shower mat until that day. I also wish the rooms came standard with a mini fridge; I've seen from comments here that fridges can be requested but I was not informed of that. Room service was good, but the on site restaurant is a bit pricy. Overall would recommend for anyone who wants to stay in Beverly Hills!
2024년 3월에 4박 숙박함
답변 제공: Aisha James 님, 2024년 3월 28일
Dear Kerri,Thank you for the amazing rating and feedback regarding your recent experience at Cameo Beverly Hills! I will be sure all your comments to our entire team! We're pleased to hear that your stay was enjoyable, we look forward to welcoming you back soon!

10/10 - 훌륭해요

Lesia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The view from my room was very nice. The food was over priced and not good at all.
2024년 3월에 4박 숙박함
답변 제공: Aisha James 님, 2024년 3월 28일
Dear Lesia,Thank you for the amazing rating and feedback regarding your recent experience at Cameo Beverly Hills! I will be sure all your comments to our entire team! We're pleased to hear that your stay was enjoyable, we look forward to welcoming you back soon!

10/10 - 훌륭해요

Suzanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Aisha James 님, 2024년 3월 28일
Dear Suzanne,Thank you for the amazing rating and feedback regarding your recent experience at Cameo Beverly Hills! I will be sure all your comments to our entire team! We're pleased to hear that your stay was enjoyable, we look forward to welcoming you back soon!

10/10 - 훌륭해요

Caleb

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay. Beautiful Rooms. Walkable to everything you need. Staff was good.
2024년 3월에 2박 숙박함
답변 제공: Aisha James 님, 2024년 3월 28일
Dear Caleb,Thank you for the amazing rating and feedback regarding your recent experience at Cameo Beverly Hills! I will be sure all your comments to our entire team! We're pleased to hear that your stay was enjoyable, we look forward to welcoming you back soon!

10/10 - 훌륭해요

Setayesh

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had the best three days in Cameo! I was obsessed with the Beverly hills view and Nice Interior design !
2024년 3월에 2박 숙박함
답변 제공: Aisha James 님, 2024년 3월 28일
Dear Setayesh,Thank you for the amazing rating and feedback regarding your recent experience at Cameo Beverly Hills! I will be sure all your comments to our entire team! We're pleased to hear that your stay was enjoyable, we look forward to welcoming you back soon!

8/10 - 좋아요

Moira

2024년 3월에 3박 숙박함
답변 제공: Aisha James 님, 2024년 4월 9일
Hello Moira,Thanks for providing feedback regarding your recent stay with us. We're pleased to hear that you enjoyed your stay, and our staff exceeded your expectations. We look forward to hosting you again soon.

10/10 - 훌륭해요

FELISHA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
PROPERTY WAS SECLUDED AND QUIET. SECURITY GUARDS ON DUTY DAILY. FRIENDLY HELPFUL CUSTOMER SERVICE. HOTEL WALKABLE AND NEAR BEST SHOPPING AREAS.
2024년 3월에 3박 숙박함
답변 제공: Front Office Manager 님, 2024년 3월 17일
Thank you for your Perfect Rating!

10/10 - 훌륭해요

Fausto Ricardo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Front Office Manager 님, 2024년 3월 17일
Thank you for your Perfect Rating!

10/10 - 훌륭해요

Craig

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place with an attentive staff. Well located
2024년 3월에 1박 숙박함
답변 제공: Front Office Manager 님, 2024년 3월 17일
Thank you for your Perfect Rating!

10/10 - 훌륭해요

Quashia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the front dedsk staff was extremely freindly. the rrom was amazing witht eh view of the hollywood sign.will definitely stay here again in the future
2024년 3월에 4박 숙박함
답변 제공: Front Office Manager 님, 2024년 3월 17일
Thank you for your Perfect Rating!

10/10 - 훌륭해요

Shana

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Front Office Manager 님, 2024년 3월 17일
Thank you for your Perfect Rating!

10/10 - 훌륭해요

Karin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice front desk-
2024년 3월에 2박 숙박함
답변 제공: Aisha James 님, 2024년 3월 11일
Good Moring Karin,Thanks for taking the time to review our hotel. We appreciate your amazing rating. We look forward to hosting you again soon for your future travel needs with Cameo Beverly Hills!

8/10 - 좋아요

Rin

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 5박 숙박함
답변 제공: Front Office 님, 2024년 3월 6일
Thank you for your feedback!

10/10 - 훌륭해요

Shamara Patrice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Front Office 님, 2024년 3월 6일
Thank you for your Perfect Rating!We appreciate the feedback and wish to see you again soon!

10/10 - 훌륭해요

Emily

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice staff
2024년 2월에 3박 숙박함
답변 제공: Aisha James 님, 2024년 3월 5일
Dear Emily,Thank you for taking the time to review our hotel and provide such an awesome rating! We're pleased to hear that you enjoyed your experience with us and found our staff to be nice. We look forward to welcoming you back to Cameo Beverly Hills soon!

10/10 - 훌륭해요

Jennifer Marie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only thing i didnt like was that the rooms did not have a mini fridge or coffee maker. The bar area downstairs did have coffee and tea each morning to offset not having a machine in the room.
2024년 2월에 3박 숙박함
답변 제공: Aisha James 님, 2024년 3월 5일
Dear Jennifer,Thank you for taking the time to review our hotel and provide such an awesome rating! We're pleased to hear that you enjoyed your experience with us, I apologize for the issue with the inoperable coffee makers during your stay and a mini fridge not being in the room (they're available upon request). We look forward to welcoming you back to Cameo Beverly Hills soon!

6/10 - 괜찮아요

Paul

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
no bar, restaurant open only from 6pm, no room service
2024년 2월에 4박 숙박함
답변 제공: Aisha James 님, 2024년 3월 5일
Dear Paul,Thank you for staying with us and taking the time to review our hotel. We apologize for the inconvenience regarding the bar, restaurant hours and room service. I will be sure to pass the information on to my Food and Beverage team as we love to hear when we can improve upon areas to enhance every guest experience on all levels.

8/10 - 좋아요

Ender

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was a nice place...but needs to be updated .
2024년 2월에 4박 숙박함
답변 제공: Aisha James 님, 2024년 2월 27일
Dear Ender,Thank you for taking the time to review our hotel and provide valuable feedback. We're pleased to hear that you enjoyed your stay. We look forward to welcoming back again soon for your future travel needs with Cameo Beverly Hills.

10/10 - 훌륭해요

mehran

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome
2024년 2월에 5박 숙박함
답변 제공: Aisha James 님, 2024년 2월 23일
Dear Mehran,Thanks for taking the time to review our hotel and provide some feedback regarding your amazing experience with us. We look forward to hosting you again soon.

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service all around beautiful place to stay needs a safe and mini fridge and it will be a 10
2024년 2월에 2박 숙박함
답변 제공: Aisha James 님, 2024년 2월 22일
Dear Robert,Thank you for taking the time to review our hotel and provide such amazing, valuable feedback regarding your recent experience with us. Please note if you should come stay with us again, safes & mini fridges are available upon request. We look forward to hosting you again soon for your future travel needs with Cameo Beverly Hills!Yours In Hospitality,Aisha James

8/10 - 좋아요

Russell

출장 여행
좋아요: 청결 상태, 직원 및 서비스
All good and great price point. Parking over priced as everywhere! Building leaked a lot In rain and there’s no coffee machines in the rooms. Otherwise nice.
2024년 2월에 7박 숙박함
답변 제공: Aisha James 님, 2024년 2월 22일
Dear Russell,Thank you for taking the time to review our hotel and provide such amazing feedback regarding your recent experience with us. Please be advised if you should stay with us again that in-room coffee machines are available upon request. I apologize about the water leaking in your guest room, we will be sure to pass along your comments to our entire Team as we love to hear when we can improve upon areas to enhance each and every guest experience.

4/10 - 별로예요

BIANCA E

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Beautiful area. But the staffing awful!! 😣 We waited for drink for 30 mins, ordered then we waited for another 30 minutes they went to the back of main restaurant to mix the drink idk. They should have told us they were closed until 5 pm for the front bar. Next day we went to have breakfast, they sat us. Then NO ONE CAME BY TO SAY or ask if we were ready to order. They served some Asian people big family first. Even tho we sat first. They kept walking by us as if we were ghost. We waited for 30 mins. They would serve everyone (other races) But never to my friend and I. (we are latin we felt a bad racism) We walked out and they just saw us no one said anything or ask. It was very rude and disrespectful Bed is awful! Felt like sleeping on Motel mattress. I hope that now that they will rebuild it. It might help them to get better. Not to mention dead RATS around the place.
2024년 2월에 1박 숙박함
답변 제공: Aisha James 님, 2024년 2월 18일
Dear Bianca,Thank you for taking the time to review our hotel and share valuable, helpful feedback regarding your recent experience with us. I want first and foremost apologize for the lack of service and attention you endured with our food and beverage department. I apologize for the discomfort of your hotel bed as well. We treat all of our guests with the upmost respect, and everyone is treated and cared for like royalty. I will be sure to pass along ALL of your comments to our management team as we love to hear when we can improve upon areas to enhance each and every guest experience ALL levels. We hope you will return to give us a second chance to deliver the 5-star service you've come to expect when staying at Cameo Beverly Hills!Yours in hospitality,

10/10 - 훌륭해요

Janay

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would definitely stay here again!!!! Location was amazing. Views were amazing. Very classy and elegant. Love love love
2024년 1월에 3박 숙박함
답변 제공: Aisha James 님, 2024년 2월 9일
Dear Janay,Thank you so much for this raving review! We're so pleased to hear your recent experience with us was enjoyable! We look forward to welcoming you back soon for your future travel needs with Cameo Beverly Hills!Yours in hospitality.Aisha James

2/10 - 너무 별로예요

Yaron 님, West Hollywood

2024년 1월에 5박 숙박함
답변 제공: Aisha James 님, 2024년 3월 28일
Dear Yaron,Thank you for sharing your rating regarding the recent stay at Cameo Beverly Hills. We apologize for the any inconveniences that impacted the low rating. We would love to hear about your stay for an opportunity to make it right if you choose to give us another chance, to host you for the future travel needs with Cameo Beverly Hills.

4/10 - 별로예요

MEHDI 님, vienna

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property in great location but dated
2024년 2월에 4박 숙박함
답변 제공: Aisha James 님, 2024년 2월 8일
Dear Mehdi,Thanks for taking the time to review our hotel and provide valuable feedback regarding your recent stay with us. I apologize for the welcome experience and the overall satisfaction of your time at Cameo Beverly Hills. We will be sure to pass this information along to the management team as we love to hear when we can improve upon areas to enhance and every guest experience on all levels. We hope that you will consider giving us a 2nd chance for your travel needs again with Cameo Beverly Hills!Yours in Hospitality,Aisha JamesLead Guest Service Agent