숙박 시설 정면
예약 가능 여부 확인

게이트웨이 인 가디나 여행 후기

2 out of 5
게이트웨이 인 가디나
15607 S. Normandie Ave, Gardena, CA

이용 후기

6.6
평점 10 - 훌륭해요. 684개 이용 후기 중 163개" "
평점 8 - 좋아요. 684개 이용 후기 중 181개" "
평점 6 - 괜찮아요. 684개 이용 후기 중 138개" "
평점 4 - 별로예요. 684개 이용 후기 중 83개" "
평점 2 - 너무 별로예요. 684개 이용 후기 중 119개" "

6.8/10

청결 상태

7.2/10

직원 및 서비스

6.0/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가격대비양호

8/10 - 좋아요

sangyul

좋아요: 청결 상태, 객실의 편안함
여행 가는 길에 숙박이라 큰 기대를 안했는데 좋았습니다. 하지만 숙소때문에 다시 가진 않을 것입니다. 즉 지극히 평범한 숙소였습니다.

8/10 - 좋아요

jaesu 님, 경기도 성남시

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
괜찬습니다
공항에서 20분 정도 걸리는 거리에 있습니다 아침식사는 제공안되는 줄 알았는데요 ㅎㅎㅎ 기본으로 제공되는 아침이 제공되는 곳 중에서는 가장 좋았어요 ㅎㅎ 와플도 만들어 먹을 수 있고요 그럭저럭 괜찬은 곳인데요 다만 비용이 조금 비쌈니다

10/10 - 훌륭해요

JEE HWAN 님, seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good!!
Good service&location All good

8/10 - 좋아요

이 철몀 님, 대한민국 부산

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
욕실의 물압력이높아서 아주좋았음
그런대로 쾌적하였음

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good
it was good to stay here

6/10 - 괜찮아요

miguel 님, Gardena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Miral 님, 2024년 4월 17일
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team

10/10 - 훌륭해요

Saum

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There’s nothing about this establishment that I don’t like or agree with. The staff here are absolutely amazing! Front desk service is superb! Very professional and friendly. Cleaning staff skills are on point, and the customer service is excellent!
2024년 4월에 2박 숙박함
답변 제공: Miral 님, 2024년 4월 11일
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team

8/10 - 좋아요

Paulette

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Female staff were courteous and delightful ladies. I was unsure of the guests but they kept to themselves or were friendly. I would start there again.
2024년 3월에 6박 숙박함
답변 제공: Miral 님, 2024년 4월 17일
Dear Guest,Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team

10/10 - 훌륭해요

Pablo 님, charlotte

좋아요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: Miral 님, 2024년 4월 10일
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team

10/10 - 훌륭해요

Carldelle

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Didnt like the construction of a building close by
2024년 3월에 1박 숙박함
답변 제공: Miral 님, 2024년 3월 31일
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team

10/10 - 훌륭해요

Dennisse

가족 여행
좋아요: 편의 시설/서비스
Clean!
2024년 3월에 1박 숙박함
답변 제공: Miral 님, 2024년 3월 31일
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team

10/10 - 훌륭해요

Sabino

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Miral 님, 2024년 3월 31일
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team

8/10 - 좋아요

Rae lyn

별로예요: 편의 시설/서비스
Cosmeticaly the paint, walls and bathroom needs painted and cleaned. Bed comforter was a paper like sheet coverlet and was not sufficent for comfort or warming. Outdated room
2024년 3월에 1박 숙박함
답변 제공: Miral 님, 2024년 3월 31일
Dear Guest, It's great hearing back from you about your recent stay with us. We appreciate suggestions about how we can make things better for our guests in the future. Your feedback about cleanliness is noted and we will see to it that our staff does a better job preparing the rooms moving forward. We will also see what we can do about having some updates to the property soon. We are sorry for the inconvenience caused and we hope you consider staying with us again. Best Regards, Gateway Inn Team

8/10 - 좋아요

Choong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Miral 님, 2024년 3월 31일
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team

8/10 - 좋아요

Miranda

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Stayed here for a festival event. Very convenient for the price
2024년 3월에 4박 숙박함
답변 제공: Miral 님, 2024년 3월 21일
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team

8/10 - 좋아요

Fredy Eduardo

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 8박 숙박함
답변 제공: Miral 님, 2024년 3월 21일
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team

4/10 - 별로예요

Nehal

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Miral 님, 2024년 3월 21일
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team

2/10 - 너무 별로예요

Patricia

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We cancelled our reservation… When we were checking in they asked for a $100 deposit for incidentals. The card we used to book the room was the same card we were going to use for the deposit and was told the card was declined!!! Which was a lie… He wanted us to pay cash!! So we left..
2024년 3월에 1박 숙박함
답변 제공: Miral 님, 2024년 3월 15일
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team

10/10 - 훌륭해요

Felicia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenience
2024년 3월에 3박 숙박함
답변 제공: Miral 님, 2024년 3월 15일
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team

6/10 - 괜찮아요

Luz

Nothing it’s nasty
2024년 3월에 1박 숙박함
답변 제공: Miral 님, 2024년 3월 12일
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team

2/10 - 너무 별로예요

Brian

2024년 3월에 1박 숙박함
답변 제공: Miral 님, 2024년 3월 31일
Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team

4/10 - 별로예요

Claudia

2024년 3월에 1박 숙박함
답변 제공: Miral 님, 2024년 3월 31일
Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team

10/10 - 훌륭해요

Hugo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Service at the front desk where really nice people thx again
2024년 3월에 2박 숙박함
답변 제공: Miral 님, 2024년 3월 12일
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team

2/10 - 너무 별로예요

Sophie

2024년 3월에 1박 숙박함
답변 제공: Miral 님, 2024년 3월 31일
Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team

6/10 - 괜찮아요

Dharmeshkumar

2024년 3월에 3박 숙박함
답변 제공: Miral 님, 2024년 3월 31일
Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team

10/10 - 훌륭해요

Saum

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I liked how speedy the check in process was. The teller was very polite and professional and fast. The room was very spacious and clean.
2024년 3월에 2박 숙박함
답변 제공: Miral 님, 2024년 3월 9일
Dear guest,Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team

10/10 - 훌륭해요

Felicia

출장 여행, 가족 여행
좋아요: 편의 시설/서비스
Quite
2024년 3월에 3박 숙박함
답변 제공: Miral 님, 2024년 3월 9일
Dear guest,Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team

10/10 - 훌륭해요

Rita

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff
2024년 3월에 2박 숙박함
답변 제공: Miral 님, 2024년 3월 8일
Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team

10/10 - 훌륭해요

Angeles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pero
2024년 1월에 1박 숙박함
답변 제공: Miral 님, 2024년 3월 4일
Dear guest,Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team

10/10 - 훌륭해요

Prizzy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a good place
2024년 2월에 1박 숙박함
답변 제공: Miral 님, 2024년 3월 1일
Dear Guest, Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team

2/10 - 너무 별로예요

Kristin

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Occupants were loud after hours. My peace was distributed. The carpet on the room was dirty. Heater vent was broken. I would not stay again or recommend
2024년 2월에 1박 숙박함
답변 제공: Miral 님, 2024년 2월 26일
Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team

10/10 - 훌륭해요

Angeles

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely warming and make your stay feel at home.
2024년 2월에 1박 숙박함
답변 제공: Miral 님, 2024년 2월 25일
Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team

10/10 - 훌륭해요

Angeles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful
2024년 2월에 1박 숙박함
답변 제공: Rose 님, 2024년 2월 24일
Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team

4/10 - 별로예요

Jorge

별로예요: 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Rose 님, 2024년 2월 24일
Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team

6/10 - 괜찮아요

Jakela

.
2024년 2월에 6박 숙박함
답변 제공: Rose 님, 2024년 2월 24일
Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team

8/10 - 좋아요

Rita

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Rooms need to be upgraded remove the carpeting and better mattresses and pillows
2024년 2월에 3박 숙박함
답변 제공: Rose 님, 2024년 2월 24일
Dear Guest, It's great hearing back from you about your recent stay with us. We appreciate suggestions about how we can make things better for our guests in the future. Your feedback about cleanliness is noted and we will see to it that our staff does a better job preparing the rooms moving forward. We will also see what we can do about having some updates to the property soon. We are sorry for the inconvenience caused and we hope you consider staying with us again. Best Regards, Gateway Inn Team

8/10 - 좋아요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Miral 님, 2024년 2월 18일
Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team

6/10 - 괜찮아요

Nique

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Management is pretty cool people
2024년 2월에 1박 숙박함
답변 제공: Miral 님, 2024년 2월 18일
Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team

4/10 - 별로예요

Amber

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed 6 nights and only received maid service once after requesting. The elevator was broken so had to use stairs to carry luggage. Laundry room was broken. The AC/ Heater in the room was broken. Caught a cold because it was raining and freezing in the rooms.
2024년 2월에 6박 숙박함
답변 제공: Miral 님, 2024년 2월 18일
Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team

6/10 - 괜찮아요

Edward L

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
There was no microwave and the A/C UNIT WAS HARD TO USE. IT SHOULD BE REPLACE
2024년 2월에 1박 숙박함
답변 제공: Miral 님, 2024년 2월 18일
Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team

6/10 - 괜찮아요

Jorge

별로예요: 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Rose 님, 2024년 2월 4일
Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team

10/10 - 훌륭해요

angela

2024년 1월에 2박 숙박함
답변 제공: Miral 님, 2024년 3월 21일
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team

6/10 - 괜찮아요

Terrance

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Rose 님, 2024년 2월 4일
Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team

8/10 - 좋아요

Jose Abdiel

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
very bad smell of marijuana in the room and the elevator was damaged because the door stuck and it didn't work anymore
2024년 1월에 1박 숙박함
답변 제공: Rose 님, 2024년 1월 29일
Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team

2/10 - 너무 별로예요

Alejandro

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Rose 님, 2024년 1월 22일
Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team

8/10 - 좋아요

Isidro

2024년 1월에 1박 숙박함
답변 제공: Rose 님, 2024년 1월 22일
Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team

10/10 - 훌륭해요

Gerardo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함
답변 제공: Rose 님, 2024년 1월 22일
Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team

10/10 - 훌륭해요

Kwon

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Rose 님, 2024년 1월 22일
Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards,Gateway Inn Team

4/10 - 별로예요

Luis c

2024년 1월에 1박 숙박함
답변 제공: Rose 님, 2024년 1월 16일
Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards,