테라스/파티오

더 웨스틴 로스앤젤레스 에어포트 여행 후기

4 out of 5
더 웨스틴 로스앤젤레스 에어포트
5400 W Century Blvd, Los Angeles, CA

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 3238개 이용 후기 중 1722개" "
평점 8 - 좋아요. 3238개 이용 후기 중 729개" "
평점 6 - 괜찮아요. 3238개 이용 후기 중 330개" "
평점 4 - 별로예요. 3238개 이용 후기 중 223개" "
평점 2 - 너무 별로예요. 3238개 이용 후기 중 234개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

2/10 - 너무 별로예요

daehyun

2023년 7월에 1박 숙박함
답변 제공: General Manager 님, 2023년 7월 16일
Dear Daehyun, Thank you for choosing our hotel for your stay. We are very disappointed to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest.Be Well, Mark Goldrup,General Manager

6/10 - 괜찮아요

JIN OH

가족 여행
좋아요: 직원 및 서비스
There was street demonstration since early morning which caused lack of sleep.
2023년 7월에 1박 숙박함
답변 제공: Cesar 님, 2023년 7월 17일
Thank you for your feedback. We will be addressing your concerns.

6/10 - 괜찮아요

JONGHYUN

2023년 3월에 5박 숙박함
답변 제공: General Manager 님, 2023년 3월 17일
Dear Jonghyun, Thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we regret if we missed meeting some of your expectations. We apologize if we disappointed you and hope to have another opportunity to welcome you back soon.Be Well, Mark GoldrupGeneral Manager

8/10 - 좋아요

Jung Hee

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
리셉션 직원이 생수를 더 챙겨주었고, 방은 깨끗한 편이었으며, 침대는 편한 편이었다. 셀프 파킹랏에서 체크인 카운터까지 가는 길이 제대로 안내되어 있지 않았다.
2022년 8월에 1박 숙박함
답변 제공: General Manager 님, 2022년 8월 20일
Dear Jung, Thank you for sharing your feedback regarding your recent stay at The Westin Los Angeles Airport. It is a pleasure to know you enjoyed our spacious guestrooms and our clean Westin Heavenly Bed. However, we regret not meeting some of your expectations during your visit. Thank you again for choosing us, and we look forward to welcoming you back soon.Be Well, Mark GoldrupGeneral Manager

10/10 - 훌륭해요

Jongin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very goood
2022년 7월에 3박 숙박함
답변 제공: General Manager 님, 2022년 7월 31일
Dear Jongin, thank you for choosing The Westin Los Angeles Airport and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Be Well, Mark Goldrup General Manager

6/10 - 괜찮아요

실제 이용하신 고객

2022년 4월에 1박 숙박함
답변 제공: General Manager 님, 2022년 4월 26일
Dear Guest, thank you for your review and letting us know you enjoyed your overall stay. We are grateful for your rating as we continually strive to strengthen our guest experience. It was a pleasure accommodating you, and we hope you will stay with us again whenever your travels bring you to the area. Be Well, Mark Goldrup, General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가성비
가성비로 보면 괜찮습니다.
2022년 3월에 3박 숙박함

8/10 - 좋아요

Insang

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 5월에 1박 숙박함

10/10 - 훌륭해요

Clyde

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 5월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
샤워. 변기. 룸내 창문이 다 고장 나서 있었슴. 중간에 변기 부품 갈아줌. 침대 매트릭. 너무 오래되서 허리다 아팠고 옆방과 방음이 전혀 되지 않음.온라이 예약을 해서 그런지 엘리베이터에거 거의 끝에 있는 방을 줌. 다른룸이 여유가 있었는데도.
2021년 5월에 2박 숙박함

10/10 - 훌륭해요

ALFONSO RANDALL

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy buen hotel, tiene un top golf y un Starbucks dentro del hotel.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 19일
Dear Mr. Randall, Thank you for taking the time to share about your stay at The Westin Los Angeles Airport. We appreciate your generous compliments, and we are pleased we could be a part of enhancing your time here in LA. It was also a pleasure reading how much you loved our thoughtfully crafted property and our Topgolf Swing Suite. Thank you again for your feedback, and we hope we will be your home whenever you are in the area.Be Well, Mark Goldrup,General Manager

10/10 - 훌륭해요

Celeste 님, Cathedral City

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great experience. Just the over night paring is ridiculous.
2024년 4월에 2박 숙박함
답변 제공: Cesar 님, 2024년 4월 18일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was clean and smelled good. Also, the staff was so nice.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 18일
Dear Michelle, Thank you for sharing about your stay at The Westin Los Angeles Airport. We appreciate the generous remarks and are glad you enjoyed our hotel. We understand the importance of the details that make up a significant stay and are happy knowing our well-maintained property and pleasing atmosphere enhanced your visit with us. We hope to see you again soon.Be Well, Mark Goldrup.General Manager

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice bar
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 18일
Dear Paul, Thank you for taking the time to share about your stay at The Westin Los Angeles Airport. We appreciate your generous rating and are glad you loved every aspect of your time with us, particularly our onsite, Daily Grill Bar and Restaurant. We are pleased we could be a part of enhancing your time here in LA and hope we will be your home whenever you are in the area.Be Well, Mark Goldrup,General Manager

10/10 - 훌륭해요

Manuel

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the cleanliness of the property and rooms. It was close to LAX. Staff was very helpful and friendly and approached me with a cheerful attitude. I would definitely recommend this place to others. Thank you
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 17일
Dear Manuel, Thank you for choosing The Westin Los Angeles Airport. We are pleased to know you enjoyed your time with us and that our impeccable accommodations and intuitive associates helped elevate and optimize your stay. We are also glad our proximity to the airport worked well for your travel plans. Thank you once more for your recommendation, and we look forward to exceeding your expectations again.Be Well, Mark Goldrup,General Manager

2/10 - 너무 별로예요

Harlan 님, Darien

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
After a brutal day of travel I finally got to the Westin at 2:30 AM. No one at desk. At 2:45 someone emerged to tell me I had to wait another 20 minutes for the “hotel audit” to complete. Are you kidding me? Westin has no plan for this other than “wait” 20 minutes at 2:30 am? Pitiful.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 16일
Dear Harlan, Thank you for choosing our hotel and for sharing your review. We apologize for the inconvenience you experienced upon arrival as we take pride in delivering impeccable service. Your comments have been shared with the appropriate team members, and we are very grateful for your patience. We would welcome another opportunity to show you the hospitality you should have received on this occasion. It was an honor hosting your visit, and we wish you all the best with your travels.Be Well, Mark Goldrup,General Manager

8/10 - 좋아요

Velmor 님, Hinchinbrook

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Extremely friendly staff but try not to get an airport facing room. The noise from the busy LAX airport can get annoying when you're trying to sleep
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 16일
Dear Velmor, Thank you for your thoughtful review. We are pleased that you enjoyed your stay at The Westin Los Angeles Airport and that our attentive associates helped to elevate your visit. We will share your enlivening comments with them, and we appreciate your recognition of their excellent service. Thank you again for all of your feedback, and we look forward to your return.Be Well, Mark Goldrup,General Manager

10/10 - 훌륭해요

Ayat

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très chic hôtel, Le sèche cheveux ne marchait, et la pression de la douche était déréglé, il manquait un micro onde. Sinon très beau séjour passé.
2024년 4월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 15일
Dear Ayat, Thank you for sharing feedback regarding your recent stay at The Westin Los Angeles Airport. While we are glad you liked our intuitively designed property, we are disappointed to learn about your experience as our focus is on giving each guest an optimal and seamless visit. We have addressed your concerns with our associates as we are always looking for ways to enhance our guest services. Thank you again for your business, and we hope to have an opportunity to provide you with the exceptional experience for which we are known.Be Well, Mark Goldrup,General Manager

8/10 - 좋아요

Johnny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 15일
Dear Johnny, Thank you for taking the time to share about your stay at The Westin Los Angeles Airport. We appreciate your positive rating, and we are glad we could be a part of enhancing your time here in LA. We hope we will be your home whenever you are in the area.Be Well, Mark Goldrup,General Manager

10/10 - 훌륭해요

Natiska

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This airport was very clean and nice. It’s on the airport grounds which made it very convenient. Staff was nice and friendly. I had no issues with the room. The entire place was clean from top to bottom.
2024년 4월에 2박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 4월 14일
Dear Natiska, Thank you for your thoughtful review and for all the lively things that you had to say about The Westin Los Angeles Airport. We were delighted to read that you enjoyed our hospitality, and we thank you again for pointing out our great location and well-appointed guestrooms. Your comments were a pleasure to read, and we are excited to share them with our devoted associates. We look forward to your next visit.Be Well, Mark Goldrup,General Manager

6/10 - 괜찮아요

James

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Unhelpful reception
2024년 4월에 1박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 4월 13일
Dear James, Thank you for being our guest. We want to extend our apologies for the difficulties you had with our front desk. We work hard to provide each guest with a meaningful and enriching stay, and we regret that this was not your experience. Your concerns have been shared with our associates, and we have taken appropriate action to ensure these issues are not repeated. We hope you will give us another opportunity to show you our commitment to exceptional hospitality on your next visit to Los Angeles.Be Well, Mark Goldrup,General Manager

10/10 - 훌륭해요

Grant

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 4월 14일
Dear Grant, Thank you for taking the time to share about your stay at The Westin Los Angeles Airport. We appreciate your perfect rating, and we are pleased we could be a part of enhancing your time here in LA. We look forward to being your home whenever you are in the area.Be Well, Mark Goldrup,General Manager

8/10 - 좋아요

NATASHA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and friendly
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 15일
Dear Natasha, Thank you for your generous review. We are pleased that you enjoyed your stay at The Westin Los Angeles Airport and that our attentive associates helped to elevate your visit. We will share your enlivening comments with them, and we appreciate your recognition of their excellent service. It was our pleasure accommodating you, and we look forward to welcoming you back very soon.Be Well, Mark Goldrup,General Manager

10/10 - 훌륭해요

Reejo 님, Glenville

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable and convenient hotel near LAX
2024년 4월에 1박 숙박함
답변 제공: Cesar 님, 2024년 4월 11일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Elisavet 님, Mcfarland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 11일
Dear Elisavet, Thank you for choosing The Westin Los Angeles Airport and for taking the time to share your high rating. We want to be a place where you are given a choice not just to get up but to rise. Our location seamlessly combines inspiring accommodations with enhanced amenities, and we are pleased we exceeded your expectations. We hope you will make us your home whenever your travels bring you to the area.Be Well, Mark Goldrup,General Manager

10/10 - 훌륭해요

Makimi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 11일
Dear Makimi, Thank you for being our guest and for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are pleased you enjoyed your stay. It was our pleasure hosting you at The Westin Los Angeles Airport, and we hope to see you again soon. Be Well, Mark Goldrup,General Manager

8/10 - 좋아요

Claudia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 18일
Dear Claudia, Thank you for the kind rating regarding your stay with us at The Westin Los Angeles Airport. We are pleased you enjoyed your overall time with us and hope you will return soon. Be Well, Mark Goldrup,General Manager

8/10 - 좋아요

Adrian

좋아요: 청결 상태
2024년 2월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 11일
Dear Adrian, Thank you for choosing The Westin Los Angeles Airport. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Be Well, Mark Goldrup,General Manager

8/10 - 좋아요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I didn’t like how much it cost to park your car over night.
2024년 4월에 1박 숙박함
답변 제공: Cesar 님, 2024년 4월 10일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Roberto

2024년 3월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 11일
Dear Roberto,Thank you for taking the time to share about your stay at The Westin Los Angeles Airport. We appreciate your generous rating, and we are pleased we could be a part of enhancing your time here in LA. We hope we will be your home whenever you are in the area.Be Well, Mark Goldrup,General Manager

10/10 - 훌륭해요

Gerardo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Worth the stay
2024년 4월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
Dear Gerardo, Thank you for choosing The Westin Los Angeles Airport. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Be Well, Mark Goldrup,General Manager

10/10 - 훌륭해요

Siddharth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent!
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
Dear Siddharth, Thank you for the outstanding rating. We are thrilled that from check-in through check-out, we were able to provide you with a great stay at The Westin Los Angeles Airport. We look forward to your return and wish you all the best with your future travels.Be Well, Mark Goldrup,General Manager

10/10 - 훌륭해요

Juan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
Dear Juan, Thank you for the excellent rating. We are pleased that from check-in through check-out, we were able to provide you with a great stay at The Westin Los Angeles Airport. We look forward to your return and wish you all the best with your future travels.Be Well, Mark Goldrup,General Manager

4/10 - 별로예요

John

단체 여행
The hotel is corporate and anonymous. They charge $70 extra for an early check in and then billed me for two days of parking at $55 for each day even though I only parked for one day and paid at the machine. When I called them to ask for the bill to be changed I was told to speak to accounting the following week and furnish proof because “it is your word against our’s”.
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
Dear John, Thank you for being our guest and for your review. It is disappointing to read that we did not meet your expectations during this recent visit with us, and we sincerely apologize for the billing-related issues that you are having. We will share your concerns appropriately as we continually strive to ensure a perfect stay for every guest. Thank you again for your patience, and we hope you will give us another opportunity to regain your trust the next time you are in the area.Be Well, Mark Goldrup,General Manager

8/10 - 좋아요

Peter 님, Montreal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
Dear Peter, Thank you for choosing The Westin Los Angeles Airport. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Be Well, Mark Goldrup,General Manager

10/10 - 훌륭해요

Danielle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay near the airport with a convenient and easy to use shuttle
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 7일
Dear Danielle, Thank you for the high rating of The Westin Los Angeles Airport. We are thrilled to know you enjoyed your time with us and that you especially loved our intuitively designed property. We are also glad our complimentary shuttle service and proximity to the airport were an added convenience for you. It was our pleasure accommodating you, and we look forward to welcoming you back for another enriching experience.Be Well, Mark Goldrup,General Manager

10/10 - 훌륭해요

Beatrice 님, Victorville

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The amenities are cool and the staff was very friendly and asked if I had ever stayed here. When I said no, they gave me a lot of info about their amenities. They even have a Top Golf Suite in the lobby. Too bad I won't be here longer.
2024년 4월에 1박 숙박함
답변 제공: Cesar 님, 2024년 4월 5일
Thanks for staying with us. We appreciate your feedback!

2/10 - 너무 별로예요

Joelle

단체 여행, 연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Was horrible service at check in and then pool was dirty and hot tub luke warm. Bathroom had no fan so got hot and then door wouldn’t stay open. Disappointing for the brand. Will switch next time and wouldn’t stay here again for sure.
2024년 4월에 1박 숙박함
답변 제공: Cesar 님, 2024년 4월 5일
Thank you for your feedback. We will be addressing your concerns.

10/10 - 훌륭해요

MAYRA ALEJANDRA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel de lujo, muy bonito, los cuartos impecables todo nuevo, el restaurant no lo visitee pero si vi que estaba un bar. Tienen valet parking, camionsito al aeropuerto.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 6일
Dear Mayra, Thank you for your thoughtful review. We are pleased that you enjoyed your stay at The Westin Los Angeles Airport and that our rejuvenating guestrooms and enhanced services helped to elevate your visit. We look forward to your return.Be Well, Mark Goldrup,General Manager

10/10 - 훌륭해요

Maribel

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 6일
Dear Maribel, Thank you for the perfect rating. We are glad you had a wonderful time at The Westin Los Angeles Airport. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Be Well, Mark Goldrup,General Manager

10/10 - 훌륭해요

Corinne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, clean rooms and close commute to airport.
2024년 4월에 1박 숙박함
답변 제공: Cesar 님, 2024년 4월 3일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

C

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Cesar 님, 2024년 4월 3일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Bruce 님, Long Branch

좋아요: 청결 상태, 편의 시설/서비스
Spacious room comfortable bed
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 2일
Dear Bruce, Thank you for sharing your experience at The Westin Los Angeles Airport. It is a pleasure to know how much you enjoyed our spacious guestrooms and our signature Westin Heavenly Bed. We want each guest to experience a refreshing, meaningful stay, so it is a joy to receive your complimentary feedback. Thank you again for choosing our hotel for your visit to Los Angeles, and we look forward to welcoming you back soon.Be Well, Mark Goldrup,General Manager

10/10 - 훌륭해요

Jeannine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the fact that it was clean, very modern staff very professional
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 2일
Dear Jeannine, Thank you for your generous review. We are pleased that you enjoyed your stay at The Westin Los Angeles Airport and that our impeccable accommodations and attentive associates helped to elevate your visit. We will share your enlivening comments with them, and we appreciate your recognition of their excellent service. Thank you again for your business, and we look forward to your return.Be Well, Mark Goldrup,General Manager

10/10 - 훌륭해요

Marcela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and very comfortable amenities.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 1일
Dear Marcela, Thank you for sharing the details of your recent stay at The Westin Los Angeles Airport. We are always grateful to receive feedback from our guests as we strive to create meaningful and enriching experiences. We are thrilled you were able to enjoy our impeccable accommodations and excellent amenities, and we hope to have the pleasure of welcoming you back soon.Be Well, Mark Goldrup,General Manager

10/10 - 훌륭해요

Richard

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent!
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 1일
Dear Richard, Thank you for taking the time to share about your stay at The Westin Los Angeles Airport. We appreciate your generous compliments, and we are pleased we could be a part of enhancing your time here in LA. We hope we will be your home whenever you are in the area.Be Well, Mark Goldrup,General Manager

10/10 - 훌륭해요

Georges

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and comfortable
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 1일
Dear Georges, Thank you for taking the time to share your experience at The Westin Los Angeles Airport. Everything we do is designed to provide a revitalizing experience for our guests, and we are pleased that we exceeded your expectations. It was our pleasure accommodating you, and we hope to see you again soon on your next visit to the Los Angeles area. Be Well, Mark Goldrup,General Manager

8/10 - 좋아요

Rick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 1일
Dear Rick, Thank you for choosing The Westin Los Angeles Airport. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Be Well, Mark Goldrup,General Manager

8/10 - 좋아요

Patricia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Price of the parking was too high for one night
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 1일
Dear Patricia, Thank you for being our guest and for taking the time to write your review. We are pleased the majority of your visit was enjoyable, but we regret your dissatisfaction with our parking fee. These fees are listed on our website, and we will share your comments appropriately. We hope to have another chance to accommodate you in the future. Be Well, Mark Goldrup,General Manager