스탠다드룸, 퀸사이즈침대 2개, 금연 | 객실 내 금고, 각각 다른 스타일의 인테리어, 각각 다르게 가구 비치, 책상

패서디나 로즈 & 크라운 호텔 여행 후기

2.5 out of 5
패서디나 로즈 & 크라운 호텔
1203 E. Colorado Blvd, Pasadena, CA

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1256개 이용 후기 중 810개" "
평점 8 - 좋아요. 1256개 이용 후기 중 311개" "
평점 6 - 괜찮아요. 1256개 이용 후기 중 80개" "
평점 4 - 별로예요. 1256개 이용 후기 중 28개" "
평점 2 - 너무 별로예요. 1256개 이용 후기 중 27개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Haein

2023년 7월에 1박 숙박함
답변 제공: Pasadena Rose & Crown Hotel Management 님, 2023년 8월 3일
Dear Haein,Thank you for taking the time to share a PERFECT SCORE RATING of your stay with us at the Pasadena Rose & Crown Hotel.  We are pleased that your experience left a positive impression of our hotel.  We look forward to welcoming you back to our Pasadena hotel in the near future! Thank you,Pasadena Rose & Crown Hotel Management

10/10 - 훌륭해요

CHANG IK

2023년 1월에 2박 숙박함
답변 제공: David Cho 님, 2023년 1월 12일
Dear Chang Ik,Thank you for this perfect score review! We would love to welcome you back in the near future, so please remember us whenever you visit Pasadena. We will always maintain the quality that you remember from us, all throughout the year!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
엘에이 근처 무료주차
엘에이 근처 무료 주차가 되는 곳 찾다가 발견한 곳인데 가격대비 나쁘지 않았어요.
2021년 6월에 2박 숙박함
답변 제공: David Cho 님, 2021년 6월 7일
Thank you for this lovely review! As you have noted, we are one of the few hotels in Los Angeles with plentiful parking spaces for all of our guests, free of charge! Hope you have a beautiful day, and we hope to welcome you again!

6/10 - 괜찮아요

Deborah

출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Misrepresented property amenities and condition.
2024년 2월에 4박 숙박함
답변 제공: Pasadena Rose & Crown Hotel Management 님, 2024년 3월 27일
Dear Deborah,We're sorry to hear that you felt our property amenities and conditions were misrepresented during your stay.  Your feedback is important to us, and we take it seriously.  We strive to provide accurate information about our amenities and maintain the highest standards of cleanliness and upkeep throughout our property.  We apologize if we fell short of your expectations in any way.  Please know that we will review your concerns internally to ensure that future guests have a more accurate understanding of what to expect.  We appreciate your feedback and hope to have the opportunity to welcome you back in the future for an improved experience.Sincerely ,Pasadena Rose & Crown Hotel Management

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The only thing I wpuld like to note is that my room, Room 112 shares the short hallway where thr ice machine is located. Due to the tile floor in the hall way and the room, it was a bit noisy when someone came through. Perhaps something can be done to deaden the sound in that area?
2024년 3월에 1박 숙박함
답변 제공: Pasadena Rose & Crown Hotel Management 님, 2024년 3월 27일
Dear John,Thank you for bringing this to our attention. We apologize for any inconvenience caused by noise from the nearby ice machine and hallway. Your feedback is valuable to us, and we'll certainly look into ways to mitigate the sound in that area to ensure a more peaceful stay for our guests. We appreciate your suggestion, and we'll work to address this issue promptly. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Thank you,Pasadena Rose & Crown Hotel Management

10/10 - 훌륭해요

Fiel

좋아요: 청결 상태, 직원 및 서비스
Very good for its price
2024년 3월에 1박 숙박함
답변 제공: David Cho 님, 2024년 3월 27일
Dear Fiel,Thank you so much for this perfect score review of your stay with us! It is delightful to see you enjoyed our hotel's value, and we sincerely hope that we can welcome you again in the future. Have a great week and stay safe out there always!

10/10 - 훌륭해요

Chaitali

This is a very nice hotel. Great neighborhood, plenty to explore. Hotel is very clean and looks like it was recently upgraded. All amenities are good and as per listed. Would love it if the TV was a smart TV. Would I come back here ? Absolutely, as long as they maintain the same service and facilities.
2024년 3월에 2박 숙박함
답변 제공: David Cho 님, 2024년 3월 27일
Dear Chaitali,Thank you so much for this flawless and detailed review of your stay with us! It is so great to see that you enjoyed nearly every aspect of our hotel including our hotel's cleanliness and our recent renovation, as we do pour our heart into our presentation. We hope you have a lovely week and we long to welcome you again in the near future!

10/10 - 훌륭해요

Sarah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The service was so helpful, gracious, and friendly. The suite was elegant, clean, and extremely comfortable. The breakfast service was so practical and good. Only excellent reviews to report:)
2024년 3월에 1박 숙박함
답변 제공: David Cho 님, 2024년 3월 19일
Dear Sarah,Thank you so much for this flawless review of your stay with us. It is delightful to see how much you enjoyed your stay at our hotel, and our only wish is to become your choice of hotel here in Pasadena. Hope you have a very pleasant rest of the week and we long to welcome you again soon!

6/10 - 괜찮아요

Chunyan

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
The staff were nice but the rooms were dirty. We noticed a cockroach on our door when we stayed.
2024년 3월에 3박 숙박함
답변 제공: Pasadena Rose & Crown Hotel Management 님, 2024년 3월 19일
Dear Chunyan,We're deeply sorry to hear about your experience.  Our top priority is providing a clean and comfortable environment, and we apologize for falling short of your expectations.  Your feedback is taken seriously, and we will address the cleanliness issues with our housekeeping team immediately.  Additionally, we'll take steps to address any pest concerns promptly.  We appreciate your understanding and hope you'll give us another chance to provide you with a much-improved stay in the future.  Thank you for bringing this to our attention.Thank you,Pasadena Rose & Crown Hotel Management

6/10 - 괜찮아요

LUIS

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They canceled my room last minute because I did not confirm through email. Room was booked for weeks, so I don’t understand the need for another confirmation. They were able to get me a “accessible room”, but unfortunately it was situated right next to the door entrance and we heard and felt a loud bang from the doors, every time a guest left and entered the property.
2024년 1월에 1박 숙박함
답변 제공: David Cho 님, 2024년 3월 16일
Dear Luis,We are saddened to see this review today as it is definitely out of our character to have caused so much distress during your stay. Upon investigation, I noticed that your original reservation was cancelled due to invalid payment information and lack of response from you before the check-in time. It is true that reservations do get auto-cancelled if the payment is not secured by the arrival date on a busy day, so we sincerely apologize for this. We do hope you give us another chance in the future, and have a great weekend!

10/10 - 훌륭해요

Kamp

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Surprisingly pleasant. When we check in, the staff were very nice. The room we had were very clean.
2024년 3월에 1박 숙박함
답변 제공: Pasadena Rose & Crown Hotel Management 님, 2024년 3월 16일
Dear Kamp,We're thrilled you had a surprisingly pleasant experience during your stay with us!  Our top priorities are providing exceptional service and cleanliness, and we're glad our staff made you feel welcome upon check-in and that you found your room clean and comfortable.  Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Thank you,Pasadena Rose & Crown Hotel Management

8/10 - 좋아요

Joseph

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Renovated Motel, basic but nice furnishings, clean feel and very friendly staff. I enjoyed my stay!
2024년 2월에 1박 숙박함
답변 제공: David Cho 님, 2024년 3월 12일
Dear Joseph,Thank you very much for your kind words, and it is thrilling to see that our renovation efforts are really paying off! We are so happy you like our new furniture, and how clean we keep our rooms. And of course, our staff will be delighted to know you enjoyed their friendly service. Hope you have a lovely week and we hope to welcome you again in the near future!

8/10 - 좋아요

Siobhan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The non balcony room facing back parking lot are quiet and spacious. Good value.
2024년 3월에 2박 숙박함
답변 제공: David Cho 님, 2024년 3월 12일
Dear Siobhan,Thank you very much for this sweet review! We are delighted to know that you had a pleasant stay in our quiet and spacious hotel room, and we would love to welcome you again whenever you plan to visit Pasadena. Hope you have fabulous week and we look forward to welcoming you again!

10/10 - 훌륭해요

Ann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean and well designed room
2024년 3월에 2박 숙박함
답변 제공: David Cho 님, 2024년 3월 9일
Dear Ann,Thank you so much for this lovely review of your stay with us. We are thrilled to see how much you enjoyed our clean and renovated hotel room, and we also want you to know we keep our hotel spotlessly clean all year round! We hope you have a pleasant weekend and we certainly long to welcome you again in the near future.

10/10 - 훌륭해요

Zhang

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Pasadena Rose & Crown Hotel Management 님, 2024년 3월 5일
Dear Zhang,Thank you for a Perfect Score Rating on your stay at Pasadena Rose & Crown Hotel.  We are glad you enjoyed your stay at our hotel.  We are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit.Thank you,Pasadena Rose & Crown Hotel Management

8/10 - 좋아요

Dave

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Pasadena Rose & Crown Hotel Management 님, 2024년 3월 5일
Dear Dave,Thank you so much for awarding us a positive rating for your stay at our hotel.  You have brought a smile to our faces.  We hope you will stay with us again soon!Thank you,Pasadena Rose & Crown Hotel Management

6/10 - 괜찮아요

Guoqing

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Good location; no decaf coffee
2024년 2월에 1박 숙박함
답변 제공: David Cho 님, 2024년 2월 29일
Dear Guoqing,Thank you for taking the time to provide this review for us. It is very regretful however, that we failed to provide decaf coffee to you during your stay. Please note that we do have decaf coffee available for all of our guests upon request, and we sincerely hope that we get another chance in the future to accommodate you properly. Hope you have a lovely rest of the week and we long to welcome you again!

10/10 - 훌륭해요

Xu

좋아요: 편의 시설/서비스
Clean and staff were very friendly and helpful.
2024년 2월에 2박 숙박함
답변 제공: David Cho 님, 2024년 2월 28일
Dear Xu,Thank you kindly for this perfect score review of your stay. We are delighted to see your kind words today, and we cannot wait to welcome you again in the near future. Hope you have a lovely week and stay safe out there!

8/10 - 좋아요

Julie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
convenient
2024년 2월에 2박 숙박함
답변 제공: David Cho 님, 2024년 2월 28일
Dear Julie,Thank you very much for this sweet review. We are happy to see that you enjoyed our hotel, and we long to welcome you again in the future!

10/10 - 훌륭해요

Bridget

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is a great value. You can park your car and walk to great restaurants in the South Lake area. A real relief after a day of driving.
2024년 2월에 1박 숙박함
답변 제공: David Cho 님, 2024년 2월 24일
Dear Bridget,Thank you so much for this flawless review of your stay with us. We are happy to see you loved your stay at our hotel and we sincerely hope to become your favorite hotel here in Pasadena. Have a great weekend and we long to welcome you again!

10/10 - 훌륭해요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fantastic value here: only drawbacks were the squeaky bed and the fact that the housekeeping staff never left fresh coffee packets. The Front Desk staff was very helpful and the hotel was quiet and clean, situated in a wonderful area.
2024년 2월에 3박 숙박함
답변 제공: David Cho 님, 2024년 2월 23일
Dear Kimberly,Thank you so much for this perfect score review of your stay with us. It is a delight to see that you really enjoyed our hotel's cleanliness and friendly service. I also want to thank you for the feedback on the deficiencies, as I will be sure to have a team meeting and correct these issues. Hope you have a lovely weekend and we look forward to welcoming you again!

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really good motel style property
2024년 2월에 5박 숙박함
답변 제공: David Cho 님, 2024년 2월 24일
Dear Paul,Thank you kindly for this lovely review of your stay with us. It is exciting to see that you really enjoyed your stay at our hotel, and we want you to know that we work hard to maintain our hotel in top condition all year round. We hope you have a lovely weekend, and look forward to welcoming you again in the near future.

10/10 - 훌륭해요

Qi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staffs, good breakfast👍
2024년 2월에 1박 숙박함
답변 제공: David Cho 님, 2024년 2월 23일
Dear Qi,Thank you so much for this perfect score review! We are thrilled to see that you enjoyed our friendly service, as well as our hot breakfast buffet! We hope that we can welcome you again in the future, and have a wonderful weekend!

8/10 - 좋아요

julian 님, New York

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Basic motel in downtown Pasadena. No frills operation but newly renovated rooms with excellent room service
2024년 2월에 6박 숙박함
답변 제공: David Cho 님, 2024년 2월 23일
Dear Julian,Thank you very much for this lovely review of your stay at our hotel. It is thrilling to see how much you enjoyed your stay with us and our only wish is to become your favorite hotel here in Pasadena. We sincerely hope you have a fabulous weekend, and we look forward to welcoming you again in the near future!

8/10 - 좋아요

A G

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked location and mountain View room. Limited breakfast options
2024년 2월에 6박 숙박함
답변 제공: David Cho 님, 2024년 2월 21일
Dear A G,Thank you very much for this positive review of your stay. We are glad to see that you enjoyed our hotel's location in the heart of Pasadena with a beautiful mountain views! It is regretful that you found our hot breakfast buffet options limiting, and I will be sure to share your sentiment with our management team for potential changes. We hope you have a lovely week, and we long to welcome you again!

10/10 - 훌륭해요

Gennadiy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
everything was nice
2024년 2월에 4박 숙박함
답변 제공: David Cho 님, 2024년 2월 21일
Dear Gennadiy,Thank you so much for this perfect score review! We hope you have a lovely week and we look forward to welcome you again soon.

6/10 - 괜찮아요

Alex

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Hotel room was very noisy - nothing to muffle or reduce sounds from outside.
2024년 2월에 5박 숙박함
답변 제공: David Cho 님, 2024년 2월 20일
Dear Alex,Thank you for taking the time to provide this review of your stay with us. It is regretful, however, that your stay was not pleasant due to noise issues. We are actively looking into ways to reduce the noise issue you mentioned, and we are happy to report progress is being made in sound proofing. We hope you have a lovely week and we long to welcome you again in the near future.

6/10 - 괜찮아요

Enrique

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The room was clean, but the bed was really bad, if you move make noise and the mattres was uneven, the toilet was broke on the seat and leaking under the sink. I read a lot of reviews before booking, but was my mistake. I dont recommended it for the price i paid.
2024년 2월에 1박 숙박함
답변 제공: Pasadena Rose & Crown Hotel Management 님, 2024년 2월 22일
Dear Enrique, I'm sorry to hear about the issues you encountered during your stay. Your feedback is valuable, and we apologize for the discomfort caused by the condition of the bed, broken toilet seat, and a leak under the sink. This falls short of the standards we aim to uphold.We take your comments seriously, and our team will thoroughly address and rectify these issues to ensure a more comfortable experience for our guests in the future. We appreciate your honesty, and if there's anything specific you would like to discuss or if there's a way we can make it up to you, please reach out to our management.Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future. Safe travels. Thank you,Pasadena Rose & Crown Hotel Management

8/10 - 좋아요

Ann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location, clean room, but floor was a little sticky. Otherwise, great place to stay
2024년 2월에 2박 숙박함
답변 제공: Pasadena Rose & Crown Hotel Management 님, 2024년 2월 20일
Dear Ann, Thank you for sharing your feedback with us. We're pleased to hear that you found our location great and the room clean. However, we apologize for the inconvenience caused by the sticky floor. Your feedback is valuable, and we'll ensure that our housekeeping team pays extra attention to cleanliness, including the floors, to prevent similar issues in the future.We appreciate your understanding and are glad that overall you had a great experience staying with us. If there's anything else we can do to improve your future stays, please don't hesitate to let us know. Thank you for choosing us, and we look forward to welcoming you back! Safe travels! Thank you,Pasadena Rose & Crown Hotel Management

10/10 - 훌륭해요

Vittorio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Pasadena Rose & Crown Hotel Management 님, 2024년 2월 20일
Dear Vittorio,Thank you for a Perfect Score Rating on your stay at Pasadena Rose & Crown Hotel.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit. Thank you,Pasadena Rose & Crown Hotel Management

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice overnight stay.
2024년 2월에 1박 숙박함
답변 제공: David Cho 님, 2024년 2월 16일
Dear Robert,Thank you very much for this perfect score review of your stay with us. We sincerely hope to become your choice of hotel here in Pasadena, and we long to welcome you again!

10/10 - 훌륭해요

Denisse

2024년 2월에 1박 숙박함
답변 제공: Pasadena Rose & Crown Hotel Management 님, 2024년 3월 22일
Dear Denisse,Thank you so much for the PERFECT SCORE RATING. At Pasadena Rose & Crown Hotel, we are always grateful for the positive feedback.  Thank you for appreciating our staff and management's hard work and dedication. Such ratings reflect our pride in our work and our property. We would love to host you again on your next trip to the area.Thank you,Pasadena Rose & Crown Hotel Management

10/10 - 훌륭해요

CJ

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly professional staff. Clean room, met my needs,
2024년 2월에 2박 숙박함
답변 제공: David Cho 님, 2024년 2월 16일
Dear CJ,Thank you so much for this flawless review. We are thrilled to see today that you had a great stay with us. We work hard to maintain a spotlessly clean hotel all year round, so rest assured whenever you book our hotel room. Have a lovely weekend and we hope to welcome you again soon!

10/10 - 훌륭해요

Catherine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean space, parking lot was easy for delivery/lyft drivers etc. to find the location. There were some odd cracks around the door that might be good to seal up. Everything was clean aside from a few dustier areas (near door). The fridge wasn't turned on, but it cooled pretty quickly,
2024년 2월에 3박 숙박함
답변 제공: Pasadena Rose & Crown Hotel Management 님, 2024년 2월 16일
Dear Catherine,Thank you for your feedback!  We're glad to hear that you found our space to be clean and that our parking lot was easy for delivery and Lyft drivers to find.  We appreciate your suggestion about sealing up the cracks around the door and will look into addressing that.  We apologize for any dustier areas near the door and will make sure to address this with our housekeeping team.  We're also sorry to hear that the fridge wasn't turned on, but we're glad to hear that it cooled quickly once it was turned on. We hope to have the opportunity to welcome you back in the future for another enjoyable stay.Thank you,Pasadena Rose & Crown Hotel Management

10/10 - 훌륭해요

fletcher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A good place to stay: convenient location, spacious rooms, firm beds, large shower. Several restaurants within walking distance.
2024년 2월에 1박 숙박함
답변 제공: David Cho 님, 2024년 2월 12일
Dear Fletcher,Thank you so much for this perfect score review of your stay with us. It is thrilling to see how much you enjoyed our renovated hotel, located in the heart of Pasadena, just next to famous Old Pasadena! We work hard to maintain the quality you remember from us all year round so rest assured whenever you plan to visit us again. We hope you have a lovely weekend and we long to welcome you again to our hotel soon!

10/10 - 훌륭해요

George

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Checks all the boxes. Very comfortable. Friendly staff.
2024년 1월에 7박 숙박함
답변 제공: David Cho 님, 2024년 2월 9일
Dear George,What a wonderful review to start our morning with! Thank you very much for this flawless review, and we are thrilled to hear that you really loved your stay with us. We work hard to maintain quality hotel stay all year round, so rest assured whenever you reserve our rooms! Have a lovely weekend, and we long to welcome you again in the near future!

10/10 - 훌륭해요

alexis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love it! Super friendly , super clean bed was so soft has no problem falling asleep
2024년 1월에 2박 숙박함
답변 제공: Pasadena Rose & Crown Hotel Management 님, 2024년 2월 9일
Dear Alexis, We're delighted to hear that you loved your stay! It's fantastic that you found our team super friendly, the environment super clean, and the bed so comfortable for a good night's sleep. If there's anything specific you enjoyed about your experience or any preferences for your next visit, please feel free to share. We appreciate your positive feedback and look forward to hosting you again. Safe travels! Thank you,Pasadena Rose & Crown Hotel Management

8/10 - 좋아요

sam

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not much to look at from the outside. Interior was renovated recently with modern appointments and conveniences. Room was comfortable, clean, and stocked with bathroom essentials. Digital wall-mounted thermostat controlled the AC/heater/fan perfectly. Location is close to everything while still quiet and casual. Staff was friendly and helpful; checked in early without a fee. Price very reasonable and would definitely consider staying here again.
2024년 1월에 1박 숙박함
답변 제공: Pasadena Rose & Crown Hotel Management 님, 2024년 2월 8일
Dear Sam, Thank you for taking the time to share your experience. We're delighted to hear that despite the unassuming exterior, you found the interior of our hotel to be renovated with modern conveniences, providing a comfortable and clean environment. It's fantastic that the digital thermostat and bathroom essentials added to your convenience. We're glad our location, staff friendliness, and reasonable pricing contributed to an overall positive stay. We appreciate your kind words and would be honored to welcome you back on your future travels. If there's anything specific you'd like to mention or any preferences for your next visit, feel free to share. Safe travels! Thank you,Pasadena Rose & Crown Hotel Management

10/10 - 훌륭해요

Thomas 님, Greenwich

2024년 2월에 3박 숙박함
답변 제공: Pasadena Rose & Crown Hotel Management 님, 2024년 3월 22일
Dear Thomas,Thank you for sharing your experience with us.  Guest satisfaction is our goal; nothing is better than achieving that!  We are happy our hotel and staff met all your needs during your stay!Thank you,Pasadena Rose & Crown Hotel Management

10/10 - 훌륭해요

Fei

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place to stay
2024년 1월에 1박 숙박함
답변 제공: David Cho 님, 2024년 2월 6일
Dear Fei,Thank you kindly for this perfect score review of your stay with us! It is delightful to hear that you loved our hotel, and we want to remind you that we work hard to maintain the hotel you remember all year round so please remember us whenever you plan you visit to Pasadena. Hope you have a lovely week and we long to welcome you again soon!

8/10 - 좋아요

Ana Maria 님, Pico Rivera

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property is clean. The breakfast was adequate. It’s a quiet area.
2024년 1월에 2박 숙박함
답변 제공: David Cho 님, 2024년 2월 3일
Dear Ana,Thank you very much for providing this sweet review for us. We are happy to hear that you enjoyed our clean hotel environment, as well as our complimentary hot breakfast buffet served daily. We sincerely hope you have a lovely weekend and we long to welcome you again in the future!

8/10 - 좋아요

ROKHAYA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It is a decent inn to stay in at an affordable price. The area is pretty decent as well with some good dining options
2024년 1월에 1박 숙박함
답변 제공: David Cho 님, 2024년 2월 2일
Dear Rokhaya,Thank you kindly for this sweet review of your stay with us. We are glad you enjoyed our hotel's value as well as our location in the heart of Pasadena. We hope you enjoy this weekend, and we long to welcome you again in the future!

6/10 - 괜찮아요

Alan

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Pasadena Rose & Crown Hotel Management 님, 2024년 2월 1일
Dear Alan, Thank you for rating your stay at  Pasadena Rose & Crown Hotel.  We are glad to learn that your stay at our Pasadena Rose & Crown Hotel Hotel was good; however, we would love to know how we could've improved your experience.  Don't hesitate to contact us to provide more details about your experience so we can continue improving our product and service. Thank you,Pasadena Rose & Crown Hotel Management

10/10 - 훌륭해요

ronald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Pasadena Rose & Crown Hotel Management 님, 2024년 2월 1일
Dear Ronald,Thank you for a Perfect Score Rating on your stay at Pasadena Rose & Crown Hotel.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit. Thank you,Pasadena Rose & Crown Hotel Management

10/10 - 훌륭해요

Monique

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property. I enjoyed the complimentary breakfast and walkability of the location.
2024년 1월에 2박 숙박함
답변 제공: David Cho 님, 2024년 1월 21일
Dear Monique, Thank you so much for providing this lovely review for us! It is exciting to hear that you loved our hotels location as well as our daily hot breakfast buffet! We work hard to maintain the quality you remember all year round so rest assured whenever you plan to book with us. Have a great start to a new week and we long to welcome you again!

10/10 - 훌륭해요

Johnny 님, Cypress

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was exceprional and courteous. The room and building was very clean. The breakfast options were quite satisfying. Clearly one if the best hotels I've enjiyed and would visit again
2024년 1월에 1박 숙박함
답변 제공: David Cho 님, 2024년 1월 21일
Dear Johnny,We cannot thank you enough for this flawless review of your stay with us, and it is thrilling to see that you really enjoyed our hotel's clean and hospitable environment. We work hard to maintain the quality you remember, and we would be honored to become your favorite hotel here in Pasadena. Have a lovely week and we long to welcome you again in the near future!

8/10 - 좋아요

Laura

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Pasadena Rose & Crown Hotel Management 님, 2024년 1월 25일
Dear Laura,Thank you so much!  Knowing that you enjoyed your time with us indeed makes our day.  We truly appreciate your positive rating and hope you will stay with us again soon next time you visit the area. Thank you,Pasadena Rose & Crown Hotel Management

10/10 - 훌륭해요

Binod

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
답변 제공: Pasadena Rose & Crown Hotel Management 님, 2024년 1월 19일
Dear Binod, Thank you for a Perfect Score Rating on your stay at Pasadena Rose & Crown Hotel.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit. Thank you,Pasadena Rose & Crown Hotel Management

8/10 - 좋아요

Martin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Pasadena Rose & Crown Hotel Management 님, 2024년 1월 19일
Dear Martin,Thank you so much!  Knowing that you enjoyed your time with us indeed makes our day.  We truly appreciate your positive rating and hope you will stay with us again soon next time you visit the area. Thank you,Pasadena Rose & Crown Hotel Management

10/10 - 훌륭해요

Esther

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room very clean and young lady at front desk made check in very easy and quick. The one request we made was honored
2024년 1월에 1박 숙박함
답변 제공: David Cho 님, 2024년 1월 15일
Dear Esther,Thank you so much for this perfect score review, and it is delightful to see how much you enjoyed our clean room, as well as our friendly service at the front desk. We work hard to make sure to give our guests good impression all year round, so rest assured whenever you book with us. Have lovely start to a new week and we long to welcome you again in the future!