Thank you

Dear traveller, my apology that we did not meet your expectation in regards to our double rooms and resort location. We still hope that you will return and visit us soon...

Tina, thanks for choosing Viceroy Los Cabos for your weekend getaway. We are thrilled to learn that you and your friends had an amazing experience. Your positive feedback is much appreciated and we look forward to welcoming you back for another perfect stay.

Noemi, thank you for sharing your experiences at Viceroy Los Cabos. We're delighted you had an amazing stay with beautiful views and found our team members friendly. Your feedback on breakfast options is well-noted. We look forward to offering you an even more enhanced experience during your next visit.

Ezekiel, we're delighted to hear about your wonderful experience at Viceroy Los Cabos. It's especially gratifying to know that our team members left such a strong, positive impression with their exceptional service. Your kind words motivate us to continuously deliver top-notch service. We eagerly await your return visit.

Elana, it's wonderful to know that you found the Viceroy Los Cabos to be at the pinnacle of cleanliness and that the service exceeded your expectations. We truly appreciate your recognition and we're already eager to provide you with another amazing experience on your next visit. Thank you for choosing us!

George, we're glad to hear you enjoyed the stunning aesthetics and cleanliness of Viceroy Los Cabos. We strive to keep our premises immaculate for our beloved guests. Looking forward to welcoming you back for another memorable stay!

Matthew, thank you for your concise yet remarkable feedback. Viceroy Los Cabos is indeed delighted to be recognized as a 'great spot'. Looking forward for your next visit and the opportunity of making your stay even more memorable.

Jess, we're thrilled to hear about your excellent experience at Viceroy Los Cabos. Our team member ChuChu's attentiveness to your needs is a prime example of the standard of service we strive to provide. Your recommendation means a lot to us, and we eagerly anticipate your future visits.

Thank you for sharing, Abigail!At Viceroy Los Cabos, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.

Christina, thank you so much for your 5-star rating of Viceroy Los Cabos on Expedia. We are thrilled that you enjoyed your stay with us. We sincerely hope to welcome you back soon!

Christina, it's wonderful to hear that your time at Viceroy Los Cabos was a positive experience! We strive to deliver excellent experiences, and your rating is much appreciated. We can't wait for the opportunity to serve you again in the future. Safe travels until then!

Javit, thank you for sharing your positive feedback about Viceroy Los Cabos. We are pleased to hear you had a great experience as your satisfaction is our top priority. We hope to welcome you back soon for another memorable stay.

Marty, we're delighted to hear that you enjoyed your stay at the Viceroy Los Cabos. Your positive remarks about the distinct features of our property warm our hearts. We're eager to see you again for another memorable time with us.

Fay, we regret to hear that your experience was not up to your expectations. Please note that we work hard to deliver a superior level of service to our guests. Your feedback is important and will be utilized to make improvements to ensure we provide an excellent experience. We hope for a chance to serve you better in the future.

Tanya, thank you for leaving a perfect rating for Viceroy Los Cabos. We appreciate your feedback and hope to welcome you back soon for another equally satisfying experience.

Aaron, thank you for choosing Viceroy Los Cabos and leaving us a rating on Expedia. We're pleased to know your stay was enjoyable. We look forward to welcoming you back in the future!

Claris, it's great to hear that your experience at Viceroy Los Cabos was excellent! We strive to provide a top-notch stay for every guest and it sounds like we hit the mark with you. We hope to provide you with an equally enjoyable experience on your next visit.

Maury De, it sounds like you had a great experience at Viceroy Los Cabos. We're thrilled you chose us for your stay and we hope to welcome you back in the future. Thank you for your wonderful rating on Expedia!

Thanks for the fantastic rating, Harry!It's outstanding we could exceed your expectations during your stay at Viceroy Los Cabos. We're all looking forward to your next stay with us.

Joohyun, thank you for leaving a rating for Viceroy Los Cabos on Expedia. We're delighted your stay with us was to your satisfaction and hope to have the pleasure of welcoming you back in the future.

Edward, thank you for taking the time to rate your recent stay at Viceroy Los Cabos. It's wonderful to know that you had a delightful experience. We hope to welcome you again for another exceptional visit in the future.

William Brandt, thank you for your glowing review. It's wonderful to hear that our team members at Viceroy Los Cabos made your stay memorable with their warmth and welcoming approach. We eagerly look forward to your return visit for even more delightful experiences.

Haneesa, we're thrilled you enjoyed your stay at Viceroy Los Cabos and found your experience to be awesome! It's our priority to provide excellent service, and we're delighted this was the case for you. We look forward to your next visit!

Gerry, we regret to learn about your experience with our team members and that their service didn't meet your expectations. We strive to provide exceptional interactions at all times and we will certainly use your feedback as a learning opportunity. Thank you for bringing this matter to our attention, and we hope for the opportunity to improve your impression of us in the future.

Diamond, thank you for taking the time to rate your stay at Viceroy Los Cabos. We're pleased to know that you had an enjoyable experience. We hope to welcome you back in the future for an even better visit.

Alexis, thank you for your rating. We appreciate any feedback from our guests. We hope to have the chance to welcome you back and deliver a more enhanced stay experience in the future.

Anthony, thank you for sharing your experience at the Viceroy Los Cabos. We're thrilled you enjoyed our beautiful resort and the top-notch service provided by our dedicated team members. We look forward to welcoming you back.

Kyle, thank you so much for your wonderful comments. We're thrilled to hear how much you enjoyed the beauty of the Viceroy Los Cabos and our fantastic pools. Your recommendation to friends and family is the highest compliment we can receive. We hope to welcome you back soon for another stellar stay.

Gregory, it's wonderful to know you thoroughly enjoyed your stay at Viceroy Los Cabos. We're thrilled that we've become the first repeat destination for your Cabo trips. Thank you for your lovely comments, and we eagerly anticipate your return!

Hermann, it's wonderful to know you enjoyed your stay at the Viceroy Los Cabos. We appreciate your rating and are looking forward to hosting your next visit with our best efforts to provide a 5-star experience. Safe travels until then.

Chad, we're thrilled to find you relished the serene and relaxing environment at Viceroy Los Cabos. It sounds like our natural beauty and hospitable team members added positively to your stay. We're genuinely sorry to hear about the occasional disruption during your weekend stay, and we're taking your feedback about the firmness of the bed into consideration. We're already excited for your next tranquil beachside stay with us!

Ning, it's wonderful to see your positive rating for Viceroy Los Cabos. We're glad you enjoyed your stay and hope to have the pleasure of serving you again in the future.

Thank you for the great rating, Andrea!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Viceroy Los Cabos! We hope you plan on staying with us again soon!We're looking forward to your next visit!

Kristina, it's wonderful to see you had such a satisfying experience at Viceroy Los Cabos. We're pleased you chose to rate us and hope to welcome you back for another exceptional stay. Safe travels until then.

Richard, it's delightful to hear you had an amazing experience at the Viceroy Los Cabos. We look forward to your next visit.

Thank you for your feedback. I would like to mention that we made a phone call to inform our guests of this situation, as we are a five-star hotel and our guests' satisfaction is of utmost importance to us.Recently, the Mexican electric company notified us of an issue in their system that needed repair. Unfortunately, due to adverse weather conditions, the repair could not happen as scheduled.Therefore We never suspend any water or electricity services in the hotel.

Larranisha, it's wonderful to hear that you appreciated the views, cleanliness, and family-friendly aspects at Viceroy Los Cabos. Your compliments on our cuisine and our accommodating team members truly brighten our day as well. We also acknowledge your concerns regarding pricing and the presence of children; be assured we always strive to create an environment that matches our guests' preferences. Your feedback is valuable and will help improve the overall experience. Nonetheless, we're pleased you enjoyed your stay overall and look forward to welcoming you back.

Thank you for the perfect rating, Allen!We are very pleased to hear that you had a wonderful stay at Viceroy Los Cabos. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!

Aruna, thank you for the high rating you've given us at Viceroy Los Cabos. It's wonderful to know that your experience was advantageous enough to merit such a positive response. We certainly hope to welcome you back in the near future for yet another memorable stay.

Glen, it's unfortunate to hear your stay didn't meet your expectations due to perceived issues with peak times. Our aim is to provide excellent service even during busier periods, and we're continuously working to improve our operations. We value your feedback and will certainly use it to enhance our guest experiences. Please consider returning to witness the changes we've been making.

Raquel, your recommendation of Viceroy Los Cabos is greatly appreciated. It's heartening to hear that our team members' attentive service and commitment to guests' wellbeing made your stay special. We agree, the modern minimalist aesthetic of our hotel indeed adds to the relaxing ambiance. Thank you for your kind review. We look forward to welcoming you back.

Claudette R., it's wonderful to hear that your experience at Viceroy Los Cabos left a memorable impression! We are especially pleased that Javier and the rest of our team members contributed to making your stay hospitable and helpful. We eagerly await your return visit!

Adan, thank you for taking time out of your day to share your experience at Viceroy Los Cabos. We're thrilled to know you appreciated the peaceful environment and our attractive surroundings. Although the local beaches are indeed not the best for swimming, we hope you enjoyed the alternative water activities and features we offer at the property. We look forward to your next visit.

Emily, it is delightful to hear such praise for Viceroy Los Cabos' aesthetics. Our team is thrilled that you enjoy returning to our hotel. We eagerly anticipate your future visits!

Wen, it's disappointing to hear about your experiences regarding the check-in process and the upkeep of your room. We normally ensure our in-room facilities are in their best condition and our process is streamlined for comfort. It appears we have missed the mark this time. We truly appreciate your feedback and assure you, improvements in these areas are ongoing.

Berly, it's wonderful to hear that you've enjoyed your time at Viceroy Los Cabos. Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another delightful stay.

Charles, thank you for your positive feedback. At Viceroy Los Cabos, we are excited to hear that you enjoyed our top-quality dining options and appreciated our noticeably serene environment. Our location's proximity to San Jose town is indeed a bonus, making it convenient for our guests. We strive to ensure the safety of our esteemed guests and it's pleasing that you found the surroundings secure. We look forward to your return soon.

Jaime, it's wonderful to hear you enjoyed your stay at the Viceroy Los Cabos. We're thrilled to hear we offered you a great experience. We thank you for taking the time to leave your feedback and look forward to welcoming you back in the near future.

Rehana, it's wonderful to hear you enjoyed your stay at Viceroy Los Cabos. We're thrilled you appreciated the amazing ocean views from your room, as well as our peaceful setting and attentive service. We're equally happy to know that you found the location convenient and felt you received great value. Our team members strive to provide special attention to detail and they will be delighted to hear your kind words. We can't wait to welcome you back in the future.