내부

라마다 바이 윈덤 루이빌 노스 여행 후기

2.5 out of 5
라마다 바이 윈덤 루이빌 노스
1041 Zorn Ave, Louisville, KY

이용 후기

6.6
평점 10 - 훌륭해요. 1002개 이용 후기 중 194개" "
평점 8 - 좋아요. 1002개 이용 후기 중 318개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 236개" "
평점 4 - 별로예요. 1002개 이용 후기 중 137개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 117개" "

7.0/10

청결 상태

7.4/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가격대비 아주 훌륭한 호텔
가격대비 아주 훌륭한 호텔입니다. 감춰진 보석을 찾은 느낌입니다.

8/10 - 좋아요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 1박 숙박함

2/10 - 너무 별로예요

Rita

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Expedia you charged me 75 plus tax for a hotel I could have gotten for 67. This is the worse hotel I ever stayed at. The room smelled like pee, I felt unsafe, wasn't that clean. The description is not what it actually looked like. 1st and last time using Expedia.

8/10 - 좋아요

Marie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2022년 10월에 1박 숙박함

4/10 - 별로예요

Erik

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 2박 숙박함

4/10 - 별로예요

Ryan

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Come in to a room with a clogged sink, ripped wall paper, and inconsistent wifi. Staff were nice Breakfast was a joke. For a cheap hotel, one could do better.
2022년 10월에 2박 숙박함

8/10 - 좋아요

Richard

좋아요: 직원 및 서비스, 객실의 편안함
2022년 10월에 6박 숙박함

2/10 - 너무 별로예요

Michael

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Outdated and dirty
The first thing we noticed was all the trash laying around the ground in front of the hotel, not a great sign. Then we discovered that the bottom of the bathtub was covered in stains, you only get a dingy super thin “blanket” and a sheet on the bed, and the free breakfast is misleading. You order a sandwich at the lobby desk which you then have to reheat in your room. We will definitely not be staying here again and only did so because everything else was all booked up.
2022년 10월에 1박 숙박함

4/10 - 별로예요

AMY

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Old & outdated
2022년 10월에 1박 숙박함

6/10 - 괜찮아요

Brian 님, LOUISVILLE

출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
A new hotel brand is built essentially on top of the property. Wish I'd stayed there. Where I stayed clearly hasn't had any upgrades for more than ten years. Rusty light fixtures. Funky locks. Craggy sidewalks. Scary ice machine room. uncared for grass in closed pool area. No channel guide for TV. BIZARRE continental breakfast where you have to drive your car around to the front. Go to the check in area, tell the desk clerk what you want for breakfast, they go in the back and fix a plate for you to take to your car and drive back to your room. This is a tear down situation.
2022년 10월에 1박 숙박함

6/10 - 괜찮아요

Bridget

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 9월에 4박 숙박함
답변 제공: Naresh Krishnani 님, 2022년 10월 10일
Dear BridgetIt was pleasure hosting you at Ramada Downtown Louisville North. Thank you for this review from your recent stay. I and the staff are delighted to see this. I am glad that you liked our clean and affordable guest room along with superior customer service. We hope to see you again in the future. You had choices of hotel and I am thankful that you chose us. Sincerely

2/10 - 너무 별로예요

Jose

2022년 9월에 3박 숙박함
답변 제공: Naresh Krishnani 님, 2022년 10월 10일
Dear Jose Thank you for staying at Ramada Louisville North. I would like to first apologize for not exceeding your expectations. We do have an older building and our goal has been to offer clean and maintenance free rooms at an affordable price. Please feel free to reach out to me at the property to discuss this further. I assure you that this was an isolated case. I would love for you to return so we can show you the typically excellent experience that we deliver to our guests. Sincerely

8/10 - 좋아요

M Shoaib

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Front desk was very helpful. For me that matters. Paul is a great guy.
2022년 9월에 2박 숙박함
답변 제공: Naresh Krishnani 님, 2022년 10월 10일
Dear Shoaib It was pleasure hosting you at Ramada Downtown Louisville North. Thank you for this review from your recent stay. I and the staff are delighted to see this. I am glad that you liked our clean and affordable guest room along with superior customer service. We hope to see you again in the future. You had choices of hotel and I am thankful that you chose us. Sincerely

10/10 - 훌륭해요

Randall

2022년 8월에 1박 숙박함

8/10 - 좋아요

Pungki

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 1박 숙박함
답변 제공: Naresh Krishnani 님, 2022년 10월 10일
Dear PungkiIt was pleasure hosting you at Ramada Downtown Louisville North. Thank you for this review from your recent stay. I and the staff are delighted to see this. I am glad that you liked our clean and affordable guest room along with superior customer service. We hope to see you again in the future. You had choices of hotel and I am thankful that you chose us. Sincerely

2/10 - 너무 별로예요

James

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Needs to be closed
Should be closed. It was a terrible experience.
2022년 7월에 1박 숙박함
답변 제공: Naresh Krishnani 님, 2022년 10월 10일
Dear James Thank you for staying at Ramada Louisville North. I would like to first apologize for not exceeding your expectations. We do have an older building and our goal has been to offer clean and maintenance free rooms at an affordable price. Please feel free to reach out to me at the property to discuss this further. I assure you that this was an isolated case. I would love for you to return so we can show you the typically excellent experience that we deliver to our guests. Sincerely

2/10 - 너무 별로예요

Mark 님, Wilmington

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Don't go here. It is a place that charges too much for nothing in return. The free breakfast is a list that you choose something in a plastic bag and is then given to you and you are encouraged to leave. Don't go. Don't. The swimming pool, however, was great.
2022년 7월에 1박 숙박함
답변 제공: Naresh Krishnani 님, 2022년 10월 10일
Dear Mark Thank you for staying at Ramada Louisville North. I would like to first apologize for not exceeding your expectations. We do have an older building and our goal has been to offer clean and maintenance free rooms at an affordable price. Please feel free to reach out to me at the property to discuss this further. I assure you that this was an isolated case. I would love for you to return so we can show you the typically excellent experience that we deliver to our guests. Sincerely

2/10 - 너무 별로예요

Joseph

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 1박 숙박함
답변 제공: Naresh Krishnani 님, 2022년 7월 25일
Dear Joseph Thank you for staying at Ramada Louisville North. I would like to first apologize for not exceeding your expectations. We do have an older building and our goal has been to offer clean and maintenance free rooms at an affordable price. Please feel free to reach out to me at the property to discuss this further. I assure you that this was an isolated case. I would love for you to return so we can show you the typically excellent experience that we deliver to our guests. Sincerely

6/10 - 괜찮아요

Richard

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Good overnight stay. Staff was friendly and helpful. Area is decent. Quality is ok. Not bad but not great.
2022년 7월에 1박 숙박함
답변 제공: Naresh Krishnani 님, 2022년 10월 10일
Dear RichardIt was pleasure hosting you at Ramada Downtown Louisville North. Thank you for this review from your recent stay. I and the staff are delighted to see this. I am glad that you liked our clean and affordable guest room along with superior customer service. We hope to see you again in the future. You had choices of hotel and I am thankful that you chose us. Sincerely

2/10 - 너무 별로예요

Chris

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 1박 숙박함
답변 제공: Naresh Krishnani 님, 2022년 7월 25일
Dear Chris Thank you for staying at Ramada Louisville North. I would like to first apologize for not exceeding your expectations. We do have an older building and our goal has been to offer clean and maintenance free rooms at an affordable price. Please feel free to reach out to me at the property to discuss this further. I assure you that this was an isolated case. I would love for you to return so we can show you the typically excellent experience that we deliver to our guests. Sincerely

8/10 - 좋아요

Kriston

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
July 11th 2022
The man that checked me in because i got there late was very nice and helpful. Then we had an issue with our tv and another guy came to help was off duty was very helpful. He offered to move us to a different room. The parking was odd but overall it was a good experience.
2022년 7월에 1박 숙박함
답변 제공: Naresh Krishnani 님, 2022년 10월 10일
Dear KristonIt was pleasure hosting you at Ramada Downtown Louisville North. Thank you for this review from your recent stay. I and the staff are delighted to see this. I am glad that you liked our clean and affordable guest room along with superior customer service. We hope to see you again in the future. You had choices of hotel and I am thankful that you chose us. Sincerely

4/10 - 별로예요

RICHARD

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Can hear everyone around your room. Pool was filthy. Very old and dated facility.
2022년 7월에 1박 숙박함
답변 제공: Naresh Krishnani 님, 2022년 7월 25일
Dear Richard Thank you for staying at Ramada Louisville North. I would like to first apologize for not exceeding your expectations. We do have an older building and our goal has been to offer clean and maintenance free rooms at an affordable price. Please feel free to reach out to me at the property to discuss this further. I assure you that this was an isolated case. I would love for you to return so we can show you the typically excellent experience that we deliver to our guests. Sincerely

8/10 - 좋아요

Isaac

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 6월에 4박 숙박함
답변 제공: Naresh Krishnani 님, 2022년 10월 10일
Dear Issac It was pleasure hosting you at Ramada Downtown Louisville North. Thank you for this review from your recent stay. I and the staff are delighted to see this. I am glad that you liked our clean and affordable guest room along with superior customer service. We hope to see you again in the future. You had choices of hotel and I am thankful that you chose us. Sincerely

2/10 - 너무 별로예요

Ashley

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely nothing worse hotel ever should name it the project hotel bullet holes in the wall a police parked out side because it's so police parked a cross the street watching the hotel but not as security but as if a lot of bad stuff happens there and àa
2022년 6월에 1박 숙박함
답변 제공: Naresh Krishnani 님, 2022년 10월 10일
Dear Ashley Thank you for staying at Ramada Louisville North. I would like to first apologize for not exceeding your expectations. We do have an older building and our goal has been to offer clean and maintenance free rooms at an affordable price. Please feel free to reach out to me at the property to discuss this further. I assure you that this was an isolated case. I would love for you to return so we can show you the typically excellent experience that we deliver to our guests. Sincerely

8/10 - 좋아요

Roger

2022년 6월에 1박 숙박함
답변 제공: Naresh Krishnani 님, 2022년 10월 10일
Dear RogerIt was pleasure hosting you at Ramada Downtown Louisville North. Thank you for this review from your recent stay. I and the staff are delighted to see this. I am glad that you liked our clean and affordable guest room along with superior customer service. We hope to see you again in the future. You had choices of hotel and I am thankful that you chose us. Sincerely

10/10 - 훌륭해요

Evelyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 1박 숙박함
답변 제공: Naresh Krishnani 님, 2022년 10월 10일
Dear EvelynIt was pleasure hosting you at Ramada Downtown Louisville North. Thank you for this review from your recent stay. I and the staff are delighted to see this. I am glad that you liked our clean and affordable guest room along with superior customer service. We hope to see you again in the future. You had choices of hotel and I am thankful that you chose us. Sincerely

6/10 - 괜찮아요

Liz

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
The staff were very friendly. I was there on a business trip, and there was no Wi-Fi for 3 days! That was not acceptable. Rooms were quiet. The “full” breakfast left much to be desired.
2022년 6월에 6박 숙박함
답변 제공: Naresh Krishnani 님, 2022년 10월 10일
Dear Liz It was pleasure hosting you at Ramada Downtown Louisville North. Thank you for this review from your recent stay. I and the staff are delighted to see this. I am glad that you liked our clean and affordable guest room along with superior customer service. We hope to see you again in the future. You had choices of hotel and I am thankful that you chose us. Sincerely

6/10 - 괜찮아요

Jill

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not a good place
The room was ok. Sink and mirror were dirty with hands prints on the glass. But they said they had a fitness center. I went in there and every machine was broken. The treadmill tread was ripped in half and completely not useable. The bike and elliptical were broken too and all machines were facing the opposite wall as the television. They had a water machine in there but it was also broken so I asked the front desk for water and she informed me that they didn’t have any at all. Ice machines were broken and no soda machines on site.
2022년 6월에 1박 숙박함
답변 제공: Naresh Krishnani 님, 2022년 10월 10일
Dear JillThank you for staying at Ramada Louisville North. I would like to first apologize for not exceeding your expectations. We do have an older building and our goal has been to offer clean and maintenance free rooms at an affordable price. Please feel free to reach out to me at the property to discuss this further. I assure you that this was an isolated case. I would love for you to return so we can show you the typically excellent experience that we deliver to our guests. Sincerely

4/10 - 별로예요

Traci 님, Hopkinsville

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front lobby staff was very friendly and helpful. The room was old and musty smelling upon arrival. The surroundings were sketchy especially when you have small children with you. People were sitting outside their rooms smoking and drinking it just wasn't the atmosphere we expected.
2022년 6월에 2박 숙박함
답변 제공: Naresh Krishnani 님, 2022년 7월 25일
Dear Traci Thank you for staying at Ramada Louisville North. I would like to first apologize for not exceeding your expectations. We do have an older building and our goal has been to offer clean and maintenance free rooms at an affordable price. Please feel free to reach out to me at the property to discuss this further. I assure you that this was an isolated case. I would love for you to return so we can show you the typically excellent experience that we deliver to our guests. Sincerely

4/10 - 별로예요

monica

2022년 6월에 1박 숙박함
답변 제공: Naresh Krishnani 님, 2022년 10월 10일
Dear Monica Thank you for staying at Ramada Louisville North. I would like to first apologize for not exceeding your expectations. We do have an older building and our goal has been to offer clean and maintenance free rooms at an affordable price. Please feel free to reach out to me at the property to discuss this further. I assure you that this was an isolated case. I would love for you to return so we can show you the typically excellent experience that we deliver to our guests. Sincerely

2/10 - 너무 별로예요

Jeremy

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not what it looks like in pictures. Room smelled very musty. Pool was broke during our stay which was the only reason we booked. Front desk had so many problems finding our reservation. Breakfast was so strange to get .. definitely not continental. It did it’s purpose which was to sleep in. Did not feel safe walking around alone
2022년 6월에 3박 숙박함
답변 제공: Naresh Krishnani 님, 2022년 7월 25일
Dear Jeremy Thank you for staying at Ramada Louisville North. I would like to first apologize for not exceeding your expectations. We do have an older building and our goal has been to offer clean and maintenance free rooms at an affordable price. Please feel free to reach out to me at the property to discuss this further. I assure you that this was an isolated case. I would love for you to return so we can show you the typically excellent experience that we deliver to our guests. Sincerely

2/10 - 너무 별로예요

Heather

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nasty!!
Do not stay here!! Room smells musty pool was green and the bathtub had black stains in the bottom! I saw the room and left! I asked for a refund they said no! And I asked for a manager and they said it doesn’t matter he would Tell me the same thing!! Poor customer service! Corporate has been notified!
2022년 6월에 1박 숙박함
답변 제공: Naresh Krishnani 님, 2022년 10월 10일
Dear Heather Thank you for staying at Ramada Louisville North. I would like to first apologize for not exceeding your expectations. We do have an older building and our goal has been to offer clean and maintenance free rooms at an affordable price. Please feel free to reach out to me at the property to discuss this further. I assure you that this was an isolated case. I would love for you to return so we can show you the typically excellent experience that we deliver to our guests. Sincerely

6/10 - 괜찮아요

JEAN PAUL

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Property is old and not well manteined! Only front facade is new, rooms are not! For breakfast you have to ask for a bagel in the counter! Not very safe as well.
2022년 5월에 2박 숙박함
답변 제공: Naresh Krishnani 님, 2022년 10월 10일
Dear Jean Paul Thank you for staying at Ramada Louisville North. I would like to first apologize for not exceeding your expectations. We do have an older building and our goal has been to offer clean and maintenance free rooms at an affordable price. Please feel free to reach out to me at the property to discuss this further. I assure you that this was an isolated case. I would love for you to return so we can show you the typically excellent experience that we deliver to our guests. Sincerely

10/10 - 훌륭해요

Gerri

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It was good for our overnight stay. Great location. Could use some renovations to hotel and pool. It was clean and staff polite and very helpful. I would stay again.
2022년 5월에 1박 숙박함
답변 제공: Naresh Krishnani 님, 2022년 7월 25일
Dear Gerri It was pleasure hosting you at Ramada Downtown Louisville North. Thank you for this review from your recent stay. I and the staff are delighted to see this. I am glad that you liked our clean and affordable guest room along with superior customer service. We hope to see you again in the future. You had choices of hotel and I am thankful that you chose us. Sincerely

4/10 - 별로예요

Jorge

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel is poorly maintained and dirty. The price of the room is not worth it.
2022년 5월에 1박 숙박함
답변 제공: Naresh Krishnani 님, 2022년 10월 10일
Dear Jorge Thank you for staying at Ramada Louisville North. I would like to first apologize for not exceeding your expectations. We do have an older building and our goal has been to offer clean and maintenance free rooms at an affordable price. Please feel free to reach out to me at the property to discuss this further. I assure you that this was an isolated case. I would love for you to return so we can show you the typically excellent experience that we deliver to our guests. Sincerely

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
At first I was told there was absolutely no way to check in a little early even if the room was clean. We checked in finally, went to our room and it’s covered in bugs. On the bed, on the window and in the bathroom shower/floor too. I guess it was the manager who went to the room, checked it out and then put us in a different room. He was able to fix it on his end.. but still that room reeked of urine (since we had a pet select rooms are only for pet owners) but no one should even have to sleep in that room. It’s unsanitary and absolutely gross.
2022년 5월에 1박 숙박함
답변 제공: Naresh Krishnani 님, 2022년 10월 10일
Dear GuestThank you for staying at Ramada Louisville North. I would like to first apologize for not exceeding your expectations. Please feel free to reach out to me at the property to discuss this further. I assure you that this was an isolated case. I would love for you to return so we can show you the typically excellent experience that we deliver to our guests. Sincerely

2/10 - 너무 별로예요

Katerina

2022년 5월에 1박 숙박함
답변 제공: Naresh Krishnani 님, 2022년 6월 1일
Dear Katerina Thank you for staying at Ramada Louisville North. I would like to first apologize for not exceeding your expectations. We do have an older building and our goal has been to offer clean and maintenance free rooms at an affordable price. Please feel free to reach out to me at the property to discuss this further. Sincerely

6/10 - 괜찮아요

Michael

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
It was overpriced, old and outdated. The property had trash on the lawn area and steps leading to the outside rooms. Reported it to the management, and they did nothing to clean it up.
2022년 5월에 1박 숙박함
답변 제공: Naresh Krishnani 님, 2022년 10월 10일
Dear Michael Thank you for staying at Ramada Louisville North. I would like to first apologize for not exceeding your expectations. We do have an older building and our goal has been to offer clean and maintenance free rooms at an affordable price. Please feel free to reach out to me at the property to discuss this further. I assure you that this was an isolated case. I would love for you to return so we can show you the typically excellent experience that we deliver to our guests. Sincerely

10/10 - 훌륭해요

Deborah or Larry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 1박 숙박함
답변 제공: Naresh Krishnani 님, 2022년 5월 22일
Dear Deborah/Larry It was pleasure hosting you at Ramada Downtown Louisville North. Thank you for this review from your recent stay. I and the staff are delighted to see this. I am glad that you liked our clean and affordable guest room along with superior customer service. We hope to see you again in the future. You had choices of hotel and I am thankful that you chose us. Sincerely

4/10 - 별로예요

Hideo

별로예요: 직원 및 서비스
Staff at check in was ok, but the staff at check out was bad. Was very unpolitical, also he was late to open reception until 7:15
2022년 5월에 1박 숙박함
답변 제공: Naresh Krishnani 님, 2022년 10월 10일
Dear Hideo Thank you for staying at Ramada Louisville North. I would like to first apologize for not exceeding your expectations. We do have an older building and our goal has been to offer clean and maintenance free rooms at an affordable price. Please feel free to reach out to me at the property to discuss this further. I assure you that this was an isolated case. I would love for you to return so we can show you the typically excellent experience that we deliver to our guests. Sincerely

2/10 - 너무 별로예요

Lisa

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel is very outdated. It looks like a motel from the 1960’s. Would never stay here again. Pillows were awful.
2022년 5월에 1박 숙박함
답변 제공: Naresh Krishnani 님, 2022년 5월 22일
Dear Lisa Thank you for staying at Ramada Louisville North. I would like to first apologize for not exceeding your expectations. We do have an older building and our goal has been to offer clean and maintenance free rooms at an affordable price. Please feel free to reach out to me at the property to discuss this further. Sincerely

6/10 - 괜찮아요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Not the prettiest hotel....the walkways and public areas are a bit old. But the room I stayed in was quite clean and updated. Not bad for an old hotel/motel.
2022년 5월에 1박 숙박함
답변 제공: Naresh Krishnani 님, 2022년 5월 15일
Dear Mark It was pleasure hosting you at Ramada Downtown Louisville North. Thank you for this review from your recent stay. I and the staff are delighted to see this. I am glad that you liked our clean and affordable guest room along with superior customer service. We hope to see you again in the future. You had choices of hotel and I am thankful that you chose us. Sincerely

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible smell. Unclean. Front desk rude. Arrived a little before 3pm checkin. Arrived at 2:30 pm. Refused to allow check in until “3 o’clock on the dot”!
2022년 5월에 2박 숙박함
답변 제공: Naresh Krishnani 님, 2022년 5월 15일
Dear Guest Thank you for staying at Ramada Louisville North. I would like to first apologize for not exceeding your expectations. We do have an older building and our goal has been to offer clean and maintenance free rooms at an affordable price. Please feel free to reach out to me at the property to discuss this further. I assure you that this was an isolated case. I would love for you to return so we can show you the typically excellent experience that we deliver to our guests. Sincerely

6/10 - 괜찮아요

Giovanna

연인과의 여행
좋아요: 직원 및 서비스
Hotel needs to replace certain old things like carpet, shower curtain and shower walls. The tub has hairs. They need to be more meticulous in the cleaning. Too much noise from car if you are staying by the street. Pool didn’t work.
2022년 4월에 1박 숙박함
답변 제공: Naresh Krishnani 님, 2022년 5월 15일
Dear Giovanna Thank you for staying at Ramada Louisville North. I would like to first apologize for not exceeding your expectations. Please feel free to reach out to me at the property to discuss this further. I assure you that this was an isolated case. I would love for you to return so we can show you the typically excellent experience that we deliver to our guests. Sincerely

6/10 - 괜찮아요

Brett

좋아요: 직원 및 서비스
No frills, basic stay
Rough place, but no major issues. Half empty Heineken in our fridge on arrival. Noisy and dark parking lot (but nothing happened to my car). Toilet barely worked (after I jiggled the mechanism in the bowl). No frills, some stains in bath tub. But friendly front desk at check-in, A/C worked and bed was clean.
2022년 4월에 1박 숙박함
답변 제공: Naresh Krishnani 님, 2022년 4월 26일
Dear Brett Thank you for staying at Ramada Louisville North. I would like to first apologize for not exceeding your expectations. We do have an older building and our goal has been to offer clean and maintenance free rooms at an affordable price. Please feel free to reach out to me at the property to discuss this further. I assure you that this was an isolated case. I would love for you to return so we can show you the typically excellent experience that we deliver to our guests. Sincerely

6/10 - 괜찮아요

Marquin

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2022년 4월에 2박 숙박함
답변 제공: Naresh Krishnani 님, 2022년 4월 26일
Dear Marquin Thank you for staying at Ramada Louisville North. I would like to first apologize for not exceeding your expectations. We do have an older building and our goal has been to offer clean and maintenance free rooms at an affordable price. Please feel free to reach out to me at the property to discuss this further. I assure you that this was an isolated case. I would love for you to return so we can show you the typically excellent experience that we deliver to our guests. Sincerely

6/10 - 괜찮아요

Corey

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Room was fairly clean......good service overall. Outside of facility needds alot of attention
2022년 4월에 2박 숙박함
답변 제공: Naresh Krishnani 님, 2022년 5월 15일
Dear Corey Thank you for staying at Ramada Louisville North. We do have an older building and our goal has been to offer clean and maintenance free rooms at an affordable price. Please feel free to reach out to me at the property to discuss this further. I assure you that this was an isolated case. I would love for you to return so we can show you the typically excellent experience that we deliver to our guests. Sincerely

4/10 - 별로예요

Arlan

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 4월에 2박 숙박함

2/10 - 너무 별로예요

Joseph

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 4월에 1박 숙박함

6/10 - 괜찮아요

TIEN ANHN

2022년 4월에 1박 숙박함