표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 523개 이용 후기 중 212개" "
10 - 훌륭해요
212
평점 8 - 좋아요. 523개 이용 후기 중 184개" "
8 - 좋아요
184
평점 6 - 괜찮아요. 523개 이용 후기 중 78개" "
6 - 괜찮아요
78
평점 4 - 별로예요. 523개 이용 후기 중 33개" "
4 - 별로예요
33
평점 2 - 너무 별로예요. 523개 이용 후기 중 16개" "
2 - 너무 별로예요
16
8.6/10
청결 상태
8.4/10
직원 및 서비스
8.0/10
편의 시설/서비스
8.2/10
숙박 시설 상태 및 시설
8.0/10
친환경
이용 후기
8/10 - 좋아요
실제 이용하신 고객
2019년 9월 13일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
실제 이용하신 고객
2019년 9월에 2박 숙박함
답변 제공: Hotel GET 님, 2019년 9월 13일
Greetings and we appreciate the time you took to let us know about your recent trip to our hotel.
We are pleased that our team was able to confidently deliver the proper guest service and assist with all of your needs while at our hotel.
We hope to see you soon.
Thanks for traveling!
Sincerely,
Hotel Guest Experience Team
10/10 - 훌륭해요
Katie
아이를 동반한 가족 여행
2024년 4월 22일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice. Smells realy clean when you walk in. Quiet.
Katie
2024년 4월에 1박 숙박함
2/10 - 너무 별로예요
Jameshiaunna
출장 여행, 가족 여행
2024년 4월 16일
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I didn’t like anything about this hotel.the breakfast was horrible.throughout the night it was smelling like gas through the building.the shower wasn’t looking to good.
Jameshiaunna
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Jameshiaunna, We appreciate your feedback and regret to hear about your experience. We take all comments seriously and will address your concerns with the relevant team members. Thank you for bringing this to our attention.
4/10 - 별로예요
Kristy
2024년 4월 4일
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They had no ice on the property, and the juice portion of breakfast was broken also. They checked me into a room with someone already in it. The fridge was broken in the room I was in, they said they would bring one and when I called down about it they never answered and were not available at any time when I went to speak with them at the counter.
Kristy
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello Kristy,We apologize for the inconvenience you experienced during your stay with us. Your feedback has been noted, and we will address these issues with the team to ensure a better experience for our future guests. Please reach out to our management team directly to further discuss your concerns.
10/10 - 훌륭해요
Justin
가족 여행
2024년 4월 1일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They had wonderful beds
Justin
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 5일
Hello Justin,We are pleased to hear that you found our beds to be wonderful during your stay. Your comfort is important to us, and we strive to provide a restful experience for all our guests. Should you have any further feedback or inquiries, please do not hesitate to reach out to our management team.
6/10 - 괜찮아요
Beverley
반려동물 동반 여행, 가족 여행
2024년 3월 30일
좋아요: 직원 및 서비스
Our room was tired, we had no light in the toilet which luckily was attached to the shower so the light in the shower gave a glow, carpet was tatty and the room needed a little TLC. Reception guy was great and extremely helpful. The ice machine was broken and we were expected to go to the hotel next door to collect ice - about a 75 metre walk so that didn’t happen! Overall an average stay and would not stay again
Beverley
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 2일
Hello Beverley, Thank you for sharing your feedback with us. We appreciate your kind words about our reception staff. We apologize for the inconveniences you experienced during your stay. We will address these issues internally to improve our guests' experiences. We hope you will consider staying with us again in the future.
10/10 - 훌륭해요
Marcelo
2024년 3월 30일
좋아요: 숙박 시설 상태 및 시설
Nice
Marcelo
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 2일
Hello Marcelo,We appreciate you taking the time to share your thoughts with us. Should you have any further feedback, please don't hesitate to reach out. We value your input as we strive to improve our services for all our guests.
6/10 - 괜찮아요
Candelaria
가족 여행
2024년 3월 28일
좋아요: 청결 상태
Property and room was cleaned
No enough towels in bathroom
Breakfast needs improvements
Staff could be a little more nice
Candelaria
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 29일
Hello Candelaria,Thank you for sharing your feedback with us. We appreciate your comments regarding the cleanliness of the property and rooms. If you require additional towels, please don't hesitate to reach out to our team. We will take into consideration your feedback on breakfast and staff interactions for future enhancements.
6/10 - 괜찮아요
Rhonda
가족 여행
2024년 3월 26일
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
This motel is very old and run down. It needs to have a lot of updates. Air conditioner was cold and water was hot. Staff was excellent and very nice. Breakfast was ok but not the best. The bathroom sink is very small and it’s in the same room as the beds.
Rhonda
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Rhonda, Thank you for sharing your feedback with us. We appreciate your kind words about our staff and are pleased to hear you found our amenities satisfactory. Your comments regarding the property's condition have been noted for future improvements. We hope to welcome you back for a better experience in the future.
6/10 - 괜찮아요
Tejash
2024년 3월 24일
Tejash
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Tejash, We appreciate you choosing our hotel for your stay. If there is anything we can do to improve your experience, please don't hesitate to contact us directly. We hope to welcome you back soon for an even better stay!
10/10 - 훌륭해요
Ann
가족 여행
2024년 3월 10일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet.
Ann
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 12일
Hello Ann,We appreciate your feedback regarding the quiet surroundings during your stay. Your comfort is important to us, and we are glad to hear you enjoyed a peaceful experience at our hotel. If there is anything else we can assist you with, please do not hesitate to reach out to our management team.
10/10 - 훌륭해요
Heaven - Lei
연인과의 여행
2024년 2월 26일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
close to many restaurants and gas stations all walking distance. Beds were very comfy. A great hotel. I would definitely book here every time!
Heaven - Lei
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 29일
Hello Heaven - Lei,We are delighted to hear that you found our hotel's location convenient and enjoyed the comfort of our beds. Your loyalty is truly appreciated, and we look forward to welcoming you back on your future visits!
10/10 - 훌륭해요
Linda
연인과의 여행
2024년 2월 24일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was in great shape new or recently remodeled it was clean and comfortable with the appropriate amount of nice towel, not rags
Linda
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 27일
Hello Linda,We appreciate your positive feedback on the cleanliness and comfort of our newly renovated property. Our team takes pride in providing a refreshing experience for our guests. Rest assured that we strive to maintain high standards to ensure a pleasant stay for all. Please feel free to reach out to our management team directly for additional assistance.
10/10 - 훌륭해요
Al
2024년 2월 18일
Al
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Al,We are thrilled to hear that you had a wonderful experience at our hotel! We look forward to welcoming you back in the future.
10/10 - 훌륭해요
James
2024년 2월 5일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is exactly the clean, quiet, affordable kind of place i was looking for. Within those parameters, it excelled in all respects. I stayed 2 nights for less than $115.00 and would jump on the chance to have such a perfect ExxonMobil hotel experience again.
If you expect luxury, look elsewhere.
If you want affordable, comfortable lodgings, give this place a look.
James
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 8일
Hello James,Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that our clean, quiet, and affordable accommodations exceeded your expectations. We strive to offer comfortable lodgings at a reasonable price and we are glad to know that we achieved this during your stay. Should your travels bring you back to the area, we would be more than happy to welcome you again to another perfect experience.
8/10 - 좋아요
Spanky
2024년 1월 15일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice clean quiet
Spanky
답변 제공: Manager 님, 2024년 1월 18일
Hello Spanky,Thank you for sharing your feedback on your recent stay at our hotel. We're glad to hear that you found the property clean and quiet. We appreciate your kind words and hope to welcome you again in the future for another enjoyable experience.
8/10 - 좋아요
Tanya
2024년 1월 14일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great price. Nice room.
Tanya
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 18일
Hello Tanya,Thank you for choosing our hotel for your stay. We're delighted to hear that you found our prices competitive and the room to your liking. We hope you had a comfortable and enjoyable experience with us. Should you have any further feedback or comments, please don't hesitate to let us know.
8/10 - 좋아요
Stephanie
2024년 1월 4일
Stephanie
2023년 12월에 5박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Stephanie,Thank you for choosing our hotel for your recent stay. We're glad to hear that you had a positive experience with us. Should you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back again soon.
10/10 - 훌륭해요
Stephanie
가족 여행
2024년 1월 4일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stephanie
2023년 12월에 3박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Stephanie,We are thrilled to hear that you had a wonderful stay at our hotel! It was a pleasure hosting you, and we hope to welcome you back soon for another amazing experience.
10/10 - 훌륭해요
Will 님, Atlanta
2024년 1월 1일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Will
2023년 12월에 3박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello Will,Thank you for choosing our hotel for your stay! We're delighted to hear that you had an excellent experience with us. We strive to provide exceptional service to all of our guests, and we're glad we were able to exceed your expectations. If you have any further comments or suggestions, please don't hesitate to reach out to us. We hope to host you again in the future!
6/10 - 괜찮아요
LUIS
2023년 12월 31일
좋아요: 청결 상태
LUIS
2023년 12월에 4박 숙박함
답변 제공: Manager 님, 2024년 1월 3일
Hello LUIS, We sincerely apologize for any inconvenience you may have experienced during your stay. We would appreciate it if you could reach out to us directly to provide more details about your stay so that we can address your concerns and ensure that future guests have a pleasant experience.
6/10 - 괜찮아요
Daniel
2023년 12월 24일
Daniel
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 14일
Hello Daniel,We appreciate you choosing our hotel for your stay. We value your opinion and would love to hear more about your experience. Please reach out to us directly so that we can address any concerns you have. We hope to have the opportunity to welcome you back in the future.
10/10 - 훌륭해요
Jill
2023년 12월 22일
Jill
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 13일
Hello Jill,We appreciate your excellent rating and are thrilled that you had a great experience at our hotel. We strive to provide the best service and amenities for our guests, and we're glad we met your expectations. We hope to welcome you back soon for another outstanding stay.
10/10 - 훌륭해요
Fred
2023년 12월 12일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
comfortable and cozy
Fred
2023년 12월에 4박 숙박함
답변 제공: Manager 님, 2023년 12월 14일
Hello Fred,We appreciate you taking the time to leave a positive rating for our hotel. We're thrilled to hear that you had a wonderful experience with us. omments or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future.
10/10 - 훌륭해요
Karen
출장 여행
2023년 12월 4일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Karen
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 7일
Hello Karen,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had such a wonderful experience. It was our pleasure to have you as our guest, and we hope to welcome you back in the future for another outstanding stay.
10/10 - 훌륭해요
Jill
출장 여행
2023년 11월 28일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff. I think it’s a good value for the money. Not fancy, but clean and all the essentials for a comfortable stay.
Jill
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 30일
Hello Jill,Thank you for your kind words! We're thrilled to hear that our staff was friendly and that you found our hotel to be a good value for your money. We pride ourselves on providing clean accommodations with all the essentials for a comfortable stay. We appreciate your feedback!
6/10 - 괜찮아요
Adam
2023년 11월 20일
좋아요: 직원 및 서비스
The staff was very friendly, the bedroom was clean, the sink was broken, the toilet was tilted. Funny, the hallway wasn’t very clean, the remote control, for the TV was broken, and no floor. Below me was very noisy with machinery or something.
Adam
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 21일
Hello Adam, Thank you for taking the time to share your feedback. We appreciate your kind words about our friendly staff and clean bedrooms. We apologize for the inconvenience you experienced with the broken sink and tilted toilet, as well as the cleanliness of the hallway. Your comments regarding the broken remote control and noise from the floor below are duly noted. We strive to continuously improve our services and will address these concerns with our team.
4/10 - 별로예요
Angela
2023년 11월 18일
별로예요: 직원 및 서비스, 편의 시설/서비스
It’s ridiculous that I had to put down a $100 deposit on a cheap hotel. It was clean which is all I care about the deposit amount is ridiculous!
Angela
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 19일
Hello Angela,We appreciate your feedback regarding the deposit. While we strive to provide a clean experience, the deposit is a standard procedure to ensure all our guests' belongings are safe during their stay. We apologize for any inconvenience caused.
6/10 - 괜찮아요
Concepcione
2023년 11월 17일
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Concepcione
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 19일
Hello Concepcione,We aim to make every guest's stay enjoyable, and we apologize if we do not meet your expectations. We would like to learn more about your visit to address any issues that led to your low rating and improve our services in the future. Please feel free to contact us if you have any comments or suggestions.
6/10 - 괜찮아요
Julia
가족 여행
2023년 10월 22일
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is fine for a night. Our room smelled terrible like strong food smells. It was like there was a pizza with everything on it under the bed.
Julia
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 24일
Hello Julia, We apologize for any inconvenience caused by the unpleasant smell in your room. Our team will address this issue immediately. Thank you for bringing it to our attention.
6/10 - 괜찮아요
Harriett
연인과의 여행, 가족 여행
2023년 10월 21일
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The desk staff was barely polite upon check in. When we got to our room it smelled very musty and the tv wasn’t programmed. The same desk staff fixed it and was pleasant about doing so. Breakfast was terrible! The eggs had been baked, then cut into pineapple-like pieces. Sausage was soggy. Instant oatmeal tasted stale. We went to McDonald’s.
Harriett
2023년 10월에 3박 숙박함
답변 제공: Manager 님, 2023년 10월 22일
Hello Harriett,We apologize for the inconveniences you experienced during your stay. We appreciate your feedback and will make sure to address the issues with our staff and breakfast options to ensure a better experience for our guests in the future.
10/10 - 훌륭해요
John
2023년 10월 19일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
John
2023년 10월에 4박 숙박함
답변 제공: Manager 님, 2023년 10월 22일
Hello John,Thank you for your exceptional rating! We are delighted that you had such an extraordinary experience at our hotel.
10/10 - 훌륭해요
JoAnn
가족 여행
2023년 10월 18일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
JoAnn
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 21일
Hello JoAnn,Thank you so much for your glowing review! We are thrilled that you enjoyed your stay with us. We hope to welcome you back soon!
10/10 - 훌륭해요
Yevhenii
2023년 10월 9일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Yevhenii
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 11일
Hello Yevhenii,On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area.
10/10 - 훌륭해요
실제 이용하신 고객
출장 여행
2023년 10월 8일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bang for your buck!
It's a no-fuss no-frills kind of stay. Room was clean and comfortable, and the staff were nice. I saw a few out-of-order signs but nothing serious was wrong.
실제 이용하신 고객
2023년 10월에 5박 숙박함
답변 제공: Manager 님, 2023년 10월 10일
Dear Guest,Thank you so much for your compliments on our friendly services. It is extremely rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are overjoyed to hear that you had a great time with us, and we thank you for sharing your experience!
10/10 - 훌륭해요
Roxanne
가족 여행
2023년 10월 2일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Roxanne
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 4일
Hello Roxanne,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.
6/10 - 괜찮아요
Euwonna
출장 여행
2023년 9월 26일
좋아요: 직원 및 서비스
Staff was okay but not very clean. It needs a lot of updates.
Euwonna
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 28일
Hello Euwonna ,Thank you for taking the time to write a review. We are saddened to hear that we fell short of your expectation due to the service you received from the hotel staff during your stay. We always desire for our valued guest’s experience to be outstanding. Your feedback is greatly appreciated. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.
10/10 - 훌륭해요
Michelle
2023년 9월 26일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff
Michelle
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 28일
Hello Michelle,We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our staff. We hope to someday have another opportunity to host your stay.
8/10 - 좋아요
MARVIN
2023년 9월 25일
MARVIN
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 18일
Hello MARVIN,Thank you for your positive feedback! We strive to provide the best experience for our guests. We hope to welcome you again soon.
4/10 - 별로예요
John
가족 여행
2023년 9월 25일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Carpets are nasty and sticky. Toilet tissue was so thin as to be unusable. Homeless people sleeping in cars on adjacent property.
John
2023년 9월에 3박 숙박함
답변 제공: Manager 님, 2023년 9월 27일
Hello John ,Thank you for taking the time your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences with housekeeping issues. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
8/10 - 좋아요
실제 이용하신 고객
2023년 9월 24일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel stay was clean. Just a little noise we heard above us. Room was very decent.
실제 이용하신 고객
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 26일
Dear Guest,Thank you for being a guest with us and sharing your experience. We are glad to learn you enjoyed your overall stay with us. Though, we are sorry to hear that you experienced some neighbor noise. We appreciate your feedback as we use this in our continuous efforts to meet the many different needs of our guests. Please keep us in mind for a future stay the next time you are in the area.
10/10 - 훌륭해요
DaLayne
단체 여행
2023년 9월 19일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Super friendly
DaLayne
2023년 9월에 3박 숙박함
답변 제공: Manager 님, 2023년 9월 21일
Hello DaLayne,Know that your voice is of tremendous importance to us and we value your comments about our hotel. Please do come see us again.
8/10 - 좋아요
Heather
2023년 9월 9일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
Heather
2023년 8월에 4박 숙박함
답변 제공: Manager 님, 2023년 9월 10일
Hello Heather,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our hotel. We hope you'll return to see how we continue to improve our service and hospitality.
10/10 - 훌륭해요
Shunying
2023년 8월 27일
Shunying
2023년 8월에 3박 숙박함
답변 제공: Manager 님, 2023년 9월 17일
Hello Shunying,It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon.
6/10 - 괜찮아요
Crystal
2023년 7월 31일
좋아요: 숙박 시설 상태 및 시설
Crystal
2023년 7월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 2일
Hello Crystal,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.
8/10 - 좋아요
Sandra
연인과의 여행, 가족 여행
2023년 7월 30일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were clean. Housekeeping did an excellent job each day. Bigfoot must have had the room above us, and his active hours were between 2 and 4 in the morning. However, not the hotels fault. It was quite noisey though. Other than that, good breakfast, safe parking lot and comfortable rooms. Would stay again
Sandra
2023년 7월에 3박 숙박함
답변 제공: Manager 님, 2023년 8월 1일
Hi Sandra,Thank you for being a guest with us and taking the time to share. We are sorry to hear that you experienced some road noise. We appreciate your feedback as we use this in our continuous efforts to meet the many different needs of our guests. Please keep us in mind for a future stay the next time you are in the area.
2/10 - 너무 별로예요
Brysen
가족 여행
2023년 7월 26일
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
There was food in the fridge from the previous guest and there was blood on the sheets.
Brysen
2023년 7월에 2박 숙박함
답변 제공: Manager 님, 2023년 7월 28일
Hello Brysen, Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
10/10 - 훌륭해요
Betina
단체 여행, 아이를 동반한 가족 여행, 가족 여행
2023년 7월 13일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Absolutely the best staff I have ever seen in a hotel. The manager, the desk staff, the cleaning staff, and maintenance personnel were extremely professional, polite and accommodating. The mattresses were the most comfortable hotel beds I’ve slept on. To be sure, this hotel is older, yet the cleanliness was great. We stayed for a week for the Run 4 the Roses Classic and Championship Girls Basketball Tournaments. The hotel was very convenient to the venue and had all the amenities necessary for us. I definitely will be staying here again!!
Betina
2023년 7월에 7박 숙박함
답변 제공: Manager 님, 2023년 7월 15일
Hello Betina, I am so happy to learn that you enjoyed our hospitality, service and accommodations. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. Your compliments to our hardworking staff mean a lot to us. We are so glad that your stay was enjoyable, and we look forward to seeing you again!
6/10 - 괜찮아요
Lori
가족 여행
2023년 7월 11일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There were a lot of people in the lobby near our room that were very loud until 12:30 pm making it difficult to sleep. It continued for several hours.
Lori
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 13일
Hello Lori, Thank you for taking the time to rate our hotel. I regret to discover that you weren't thoroughly impressed with us during your most recent stay. I regret to learn that you encountered a disturbance during your stay. We do request that noisy guests quiet down in the evening hours to allow other guests to enjoy a peaceful night's sleep, so we regret that this was not resolved for you right away. I want to assure you that your comments are being taken seriously, passed on to our staff, and addressed in order to improve the guest experience. Thank you again for taking the time to share your email; I hope you will change your mind about seeking out new accommodations in the area and that you'll give us another chance to change your perception of our hotel.
4/10 - 별로예요
Jasmine
출장 여행, 가족 여행
2023년 7월 11일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Smelled funny. Bad breakfast selection and noisy.
Jasmine
2023년 7월에 5박 숙박함
답변 제공: Manager 님, 2023년 7월 13일
Hello Jasmine, Thank you for your feedback, breakfast selection varies from day to day depending on the chef’s assigned. We do hope that we get the chance to host you again.