Hi William,We apologize for any inconvenience caused by our property not being well-maintained. Your feedback is important to us, and we're committed to addressing maintenance issues promptly to enhance the quality of your stay. Thank you for bringing this to our attention, and we hope to have the opportunity to improve your experience in the future.

Hi Jonathon,Our team apologizes for the inconvenience you faced with your reserved room being unavailable and the initial replacement room being in disarray. Your experience falls short of our standards, and we understand your frustration with the delay in finding a suitable room. We'll address this internally to prevent similar occurrences in the future. Thank you for your patience, and we hope to have the opportunity to provide you with a smoother experience on your next visit.

Hi Miriam,Thank you for your feedback. We're glad to hear that you found our staff to be nice and helpful. We apologize if the decor seems outdated, and we appreciate your understanding. Your comments are valuable to us, and we'll consider them as we strive to improve our facilities.We hope to have the opportunity to welcome you back in the future!

Hi Pablo,We're glad to hear that you had a great experience! If there's anything specific that stood out to you or any suggestions you have for us to make your next stay even better, please let us know. We appreciate your feedback and look forward to welcoming you back again soon!

Hi Beth,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

Hi Brenda,We apologize for the unacceptable experience you encountered during your visit. Hygiene and cleanliness are paramount to us, and we are deeply troubled to hear about the state of the public bathroom towels. Immediate action has been taken to investigate and rectify this matter to ensure it does not happen again. We value your feedback and hope you will consider giving us another chance to provide you with the high standard of service you deserve.

Hi Mariano,Appreciate your positive 4-star review! We're pleased to know you had a good experience with us. If there's anything specific you'd like us to improve upon or if you have any suggestions, please feel free to share. Your feedback helps us enhance our services further. Thank you for choosing us!

Hi Destiny,We are glad you had a nice stay with us, and we appreciate your rating. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.

Hi Oscar,We apologize for the multiple issues you encountered during your stay, including the cable TV, toilet clogging, and cold air draft. Your experience falls short of our standards, and we deeply regret the inconvenience caused. Rest assured, we are addressing these issues with our team to prevent similar occurrences in the future. Hope to have the opportunity to regain your trust in the future. Thank you for bringing these concerns to our attention, and we wish you better experiences in your future travels.

Hi Jerry,Thank you so much for giving us the privilege of hosting your stay. We would love to know more about your ongoing experience. So, our team can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Hope to earn your business on future travels.

Hi Kathleen,I am sorry that we fell short of meeting your expectations and providing you with exceptional service. It is our goal to provide each of our guests with a positive experience. We apologize for the inconvenience faced you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory, and will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

Hi Christina,Thank you for your stay. I am very disappointed to see this rating and that you found our service to be below your standards. Kindly share your review with us so that we can improve our services for our future guests.

Hi Alissa,your feedback is concerning, and we're addressing these issues urgently to ensure a higher standard of cleanliness and service. We apologize for the inconvenience with the key and the staff's behavior. Rest assured, we're taking steps to rectify these shortcomings. We value your feedback and hope for the opportunity to make it right in the future.

Hi Victoria,We apologize for the inconvenience and disappointment you experienced during your stay. Your feedback is important to us, and we're addressing these issues to ensure a better experience for our guests. We understand your frustration and regret that we couldn't meet your expectations. Rest assured, we're taking steps to improve our service and facilities. We hope to have the opportunity to regain your trust in the future.

Hi Jerry,We're glad you enjoyed the room and Wi-Fi. Apologies for the pool and hot tub closures, parking, and entry door issues. Your feedback is valuable, and we'll work to improve. Thank you for choosing us, and we hope to welcome you back soon for a better experience.

Hi Timothy,Thank you so much for giving us the privilege of hosting your stay. We would love to know more about your ongoing experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. We hope to earn your business on future travels.

Hi Jessica,It is apparent from your rating that you did not enjoy your experience with us. We are sorry for all our shortcomings. However, we would like to know from you about the areas where improvement is needed. Please feel free to give your comments and suggestions. We hope to provide you with a flawless experience in the future!

Hi Debra,Appreciate your positive 4-star review! We're pleased to know you had a good experience with us. If there's anything specific you'd like us to improve upon or if you have any suggestions, please feel free to share. Your feedback helps us enhance our services further. Thank you for choosing us!