Thank you so much for your feedback. We are delighted that your stay at the Overton Hotel was enjoyable. The staff does work hard to exceed our guests' expectations. We look forward to future opportunities to show you the finest in West Texas Hospitality

Thank you for taking the time to review our property. Here at the Overton Hotel and Conference Center, we strive to create a culture of true hospitality and service excellence. We are pleased to hear that we are achieving our goal. We look forward to serving you again in the near future.

I would like to thank you for your candid comments about our hotel. We appreciate you taking the time to share your experience with us. I will address these things with my team, and take a closer look at the room in which you stayed. I do not want to leave a negative impression on your time here. Thank you again for your review and we hope to see you in the future.

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us—and we agree, Jim is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to serving you again in the future!

Thank you for your review and for choosing our hotel. I appreciate your feedback and have addressed the cleanliness concerns in your room with my Director of Rooms. This is very unacceptable and I will be discussing our service standards with our Executive Housekeeper to ensure that our guests are receiving the best service. Thank you very much for your time and we look forward to serving you again when your travels bring you back to Lubbock.

Thank you for your amazing review of our property! We are thrilled to see we have provided such excellent service! We are glad you were able to relax and enjoy your stay. We are so glad you were able to take full advantage of all our hotel has to offer during your time here. Thank you again, and we look forward to having you back the next time you are in Lubbock!

I have read your comments and have discussed them with our Rooms Director and Front Desk Manager. I am sorry that you felt that you were moved based on where you made your reservation. Your room was assigned based on availability at the time. I hope you will reconsider and visit us again.

Thank you for the great review about our staff! We are huge on customer service and view ourselves as the best hotel to stay at in Lubbock solely based on how well we take care of our guests! We look forward to seeing you again in the near future here at The Overton Hotel and Conference Center!

Thank you for your review and for choosing our hotel. I am happy that you enjoyed your stay and I am looking forward to having you again as a guest in our hotel.

Thank you for the rave review! Here at Overton Hotel and Conference Center, we are huge on making our guests as comfortable as can be. We take time to go the extra mile for guests like you! We are happy we were able to provide you with excellent service, and are glad we were able to make your experience top-notch. Thank you again for your outstanding review, and we look forward to seeing you again the next time you are in Lubbock!

! Thank you for your amazing review of our property! We are thrilled to see we have provided such excellent service! We are glad you were able to relax and enjoy your stay. We are so glad you were able to take full advantage of all our hotel has to offer during your time here. Thank you again, and we look forward to having you back the next time you are in Lubbock!

Thank you so much for your feedback. We are delighted that your stay at the Overton Hotel was enjoyable. The staff does work hard to exceed our guests' expectations. We would appreciate you sharing your experience with family and friends. We look forward to future opportunities to show you the finest in West Texas Hospitality!

WOW! Thank you for the rave review! Here at Overton Hotel and Conference Center, we are huge on making our guests as comfortable as can be. We take time to go the extra mile for guests like you! We are happy we were able to provide you with excellent service, and are glad we were able to make your experience top-notch. Thank you again for your outstanding review, and we look forward to seeing you again the next time you are in Lubbock!

Thank you for taking the time to review your stay with us. I appreciate your positive feedback about the hotel. If you're traveling to our area again soon, don't hesitate to call us.

Thank you for taking the time to review your stay with us. I appreciate your positive feedback about the hotel. If you're traveling to our area again soon, don't hesitate to call us.

Thank you for your review and for choosing our hotel. I am happy that you enjoyed your stay and I am looking forward to having you again as a guest in our hotel.

I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you are traveling to our area again soon, do not hesitate to call us.

Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay will be just around the corner.

Hello, thank you so much for taking the time to review your stay with us! We here at The Overton are always looking for areas to improve; these reviews are the best way. We hope to welcome you back in the future!

Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

WOW! Thank you for your amazing review of our property! We are thrilled to see we have provided such excellent service! We are glad you were able to relax and enjoy your stay. If you're traveling to our area again soon, don't hesitate to call us.

Thank you so much for your feedback. We are delighted that your stay at the Overton Hotel was enjoyable. We look forward to seeing you the next time you are in Lubbock!

Hello, thank you so much for taking the time to review your stay with us! We here at The Overton are always looking for areas to improve; these reviews are the best way.

WOW! Thank you for your amazing review of our property! We are thrilled to see we have provided such excellent service! We are glad you were able to relax and enjoy your stay. We are so glad you were able to take full advantage of all our hotel has to offer during your time here. Thank you again, and we look forward to having you back the next time you are in Lubbock!

Thank you for the great review about our staff! We are huge on customer service and view ourselves as the best hotel to stay at in Lubbock solely based on how well we take care of our guests! We look forward to seeing you again in the near future here at The Overton Hotel and Conference Center!

Thank you for taking the time to review your stay with us. I appreciate your positive feedback about the hotel. If you're traveling to our area again soon, don't hesitate to call us.

Thank you for your review of our property! We are pleased we could provide you with the excellent service we strive to achieve. We always try to make our guest's stays exceptional and it's good to hear that we are achieving that goal. We look forward to seeing you the next time you are in Lubbock!

Thank you for taking the time to review your stay with us I have addressed the issues you experienced during your time here with the Director of Engineering, Head of Maintenance, and Director of Rooms to make the necessary improvements to better our guest's stay. Thank you again for alerting me of this issue and I hope to welcome you back in the future.

Thank you for taking the time to review your stay with us. I have addressed the issues you experienced during your time here with our Director of Food and Beverage to make the necessary improvements to better our guest's stay. Thank you again for alerting me of this issue and I hope to welcome you back in the future.