피트니스 시설

르 로열 호텔 & 리조트 여행 후기

5 out of 5
르 로열 호텔 & 리조트
12 Boulevard Royal, Luxembourg City

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 845개 이용 후기 중 593개" "
평점 8 - 좋아요. 845개 이용 후기 중 193개" "
평점 6 - 괜찮아요. 845개 이용 후기 중 42개" "
평점 4 - 별로예요. 845개 이용 후기 중 9개" "
평점 2 - 너무 별로예요. 845개 이용 후기 중 8개" "

9.6/10

청결 상태

9.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 2박 숙박함
답변 제공: Philippe Scheffer 님, 2020년 1월 7일
Dear Guest, Your feedback regarding your last stay at Le Royal Hotels & Resorts Luxembourg is much appreciated. We are delighted to read that you enjoyed it overall. Thank you again for sharing your experience, and we look forward to serving you in the future. Kind regards, Philippe Scheffer General Manager

10/10 - 훌륭해요

Bokyung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
친절한 서비스~~
포트가 없어서 요청했는데 차세트까지 친절히 배려해 줌. 위치 좋고 친절함. 조식은 가격대비 종류가 많지는 않아 큰 기대는 하지 마세요. ^^ 전반적으로 만족스럽습니다.
2019년 9월에 3박 숙박함
답변 제공: Philippe Scheffer 님, 2019년 10월 9일
Dear Guest, We would like to express our gratitude for you taking the time to write us such a nice review following your stay at Le Royal Hotels & Resorts. We are pleased to read that you appreciated our high level of service as well as our central location. We have taken in consideration your comments regarding the breakfast price. We are committed to the delivery of excellence therefore we highly value your feedback. Once more, thank you very much for recommending our hotel and we hope to welcome you back soon! Kindest regards, Philippe SCHEFFER General Manager

10/10 - 훌륭해요

Jaeyeop

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
룩셈 최고죠
룩셈 최고라고 봅니다
2018년 11월에 1박 숙박함
답변 제공: Philippe Scheffer 님, 2018년 11월 23일
Dear Guest, Thank you for your review following your recent stay at Le Royal Hotels & Resorts Luxembourg. It is a great pleasure for us to know that you had such a good and pleasant stay with us and you were very satisfied with our service overall. Your satisfaction is our priority and our staff will be very pleased by your kind notation. Hoping to welcome you again soon, we wish you a lovely day. Philippe Scheffer General Manager

10/10 - 훌륭해요

chungho

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
친절과 만족감 최고의 호텔
모든항목이 만족스러웠던 호텔. 특히 전직원들 하나같이 친절하여 꼭 다시 방문하고 싶은 호텔이었다.
2018년 9월에 1박 숙박함
답변 제공: Philippe Scheffer 님, 2018년 10월 11일
Dear Guest, We would like to thank you for taking the time to share your impressions about your last stay at Le Royal Hotels & Resorts in Luxembourg. Our team is very flattered by your feedback on our high level of service. This is the result of our professionalism that we want to deliver every day to fulfil your expectations. We are looking forward to welcoming you again soon, Best regards, Philippe SCHEFFER General Manager

10/10 - 훌륭해요

Donian 님, 독일

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
접근성 최고의 훌륭한 호텔
호텔을 끼고 골목을 돌아 뒤로가면 좀 어렾게 찾을수 있는 지하주차장. 시설, 접근성. 로비 바, 모든게 만족스러웠음. 주요 관광지는 가까운 아돌프다리근처 투어버스와 기차를 추천. 도심부는 도보로 둘러보면됨.

10/10 - 훌륭해요

푸른나무 님, 한국

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
매우 훌륭한 서비스
깨끗한 객실이나 편리한 위치뿐만 아니라 직원들의 서비스가 매우 훌륭한 호텔이었음.

10/10 - 훌륭해요

Massimo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very Nice
2024년 3월에 1박 숙박함
답변 제공: Cynthia Blaszczyk 님, 2024년 3월 20일
Dear Guest, Thank you for your excellent notation about your recent stay at Le Royal Hotels & Resorts Luxembourg. We hope to welcome you back soon,Best regards, Cynthia BLASZCZYKExecutive Assistant

10/10 - 훌륭해요

Darius

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great spa and beautiful location
2024년 3월에 1박 숙박함
답변 제공: Cynthia Blaszczyk 님, 2024년 3월 11일
Dear Guest, Thank you for your excellent notation about your recent stay at Le Royal Hotels & Resorts Luxembourg. We hope to welcome you back soon,Best regards, Cynthia BLASZCZYKExecutive Assistant

2/10 - 너무 별로예요

rafi

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
personnel indifférent chambre mal foutue trucs qui ne marchent pas accueil méprisant
2024년 3월에 1박 숙박함
답변 제공: Cynthia Blaszczyk 님, 2024년 3월 11일
Cher Client,Nous sommes navrés de constater que votre séjour à l'hôtel Le Royal ne vous ait pas du tout apporté satisfaction.La qualité de service étant un de nos points forts reconnus par les clients, nous sommes étonnés de votre remarque quant au personnel.Nous restons à votre disposition si vous souhaitez nous donner plus de détails quant à votre mécontentement.Merci et bien à vous,Cynthia BLASZCZYKAssistante de direction

10/10 - 훌륭해요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Cynthia Blaszczyk 님, 2024년 2월 6일
Cher Monsieur,Nous vous remercions pour l'excellente notation attribuée suite à votre récent séjour à l'hôtel Le Royal Luxembourg.Nous sommes ravis d'avoir répondu à vos attentes et espérons avoir le plaisir de vous accueillir à nouveau prochainement.Merci et bien à vous,Cynthia BlaszczykAssistante de direction

8/10 - 좋아요

Julien

2024년 1월에 3박 숙박함
답변 제공: Cynthia Blaszczyk 님, 2024년 1월 19일
Cher Monsieur,Nous vous remercions pour cette très bonne notation suite à votre récent séjour dans notre établissement.Nous espérons que nous aurons le plaisir de vous accueillir à nouveau prochainement et que votre expérience vous apportera entière satisfaction.Merci et bien à vous,Cynthia BlaszczykAssistante de direction

10/10 - 훌륭해요

Dipesh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Cynthia Blaszczyk 님, 2024년 1월 12일
Dear Guest, Thank you for your excellent notation about your recent stay at Le Royal Hotels & Resorts Luxembourg. We hope to welcome you back soon,Best regards, Cynthia BLASZCZYKExecutive Assistant

10/10 - 훌륭해요

Andy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel in an excellent location. We chose it because of it's proximity to the shops and restaurants which where a few minutes walk away. Super easy parking in the underground carpark which was discontinued to €22 euros per day from the adverted €28 per day on checkout. Really enjoyed the pool and gym as well which where great additions. All the staff where amazing and wouldn't hesitate in staying again. The only downside for me was not having a kettle on the room to make tea and coffee
2023년 12월에 2박 숙박함
답변 제공: Cynthia Blaszczyk 님, 2024년 1월 11일
Dear Guest,It brings us great pleasure to hear that you were thoroughly enjoying your stay with us. We are delighted to know that your room has exceeded your expectations, and we appreciate you taking the time to share your positive feedback with us.Our team is committed to providing the best possible service to all our guests, and your satisfaction is our top priority. We take pride in our accommodations and the amenities we offer, and we are thrilled that you are enjoying them.Please do not hesitate to reach out to us if you need any assistance or have any additional feedback during your next stay. We are always here to help and make your experience with us as comfortable and enjoyable as possible. For information, kettles will be put in place over the next few weeks.Thank you again for choosing our hotel for your stay. We hope to have the pleasure of welcoming you back in the future.Best regards,Cynthia BLASZCZYKExecutive Assistant

10/10 - 훌륭해요

Luis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy buena experiencia y excelente servicio.
답변 제공: Cynthia Blaszczyk 님, 2023년 12월 28일
Dear Guest,Thank you very much for your excellent review and for choosing Le Royal Hotels & Resorts Luxembourg for your stay.It is a great pleasure to know that you enjoyed our hotel! Your satisfaction is our best reward !Thank you for recommending Le Royal Hotels & Resorts and we hope to welcome you back soon,Best Regards,Cynthia BlaszczykExecutive Assistant

8/10 - 좋아요

Nick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Cynthia Blaszczyk 님, 2023년 12월 28일
Dear Guest, Thank you for your very good notation about your recent stay at Le Royal Hotels & Resorts Luxembourg. We hope to welcome you back soon,Best regards, Cynthia BLASZCZYKExecutive Assistant

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gerne wieder beim nächsten Besuch in Luxemburg
Dusche im Bad in der Badewanne für ältere Personen eine Unfallgefahr beim Ein- bzw. Ausstieg. Auch für ein 5 Sterne Hotel ist das Frühstück extrem teuer. Es gibt aber im Umkreis von 500m genügend Alternativen diesem überhöhten Preis aus dem Weg zu gehen.
2023년 12월에 3박 숙박함
답변 제공: Cynthia Blaszczyk 님, 2023년 12월 22일
Sehr geehrter Gast,Wir bedanken uns, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mitzuteilen.Einige von unseren Zimmern bieten Duschen an. Gerne können Sie bei Ihrem nächsten Besuch uns darauf hinweisen, dass eine Dusche Ihnen lieber ist.Wir nehmen Ihre Bemerkung zum Frühstückspreis zur Kenntnis. Er spiegelt die Vielfalt und Qualität wider, die wir anbieten und entspricht den Preisen, die Sie in Luxemburg finden werden. Wir stehen Ihnen gerne zur Verfügung.mit freundlichen Grüssen,Cynthia BlaszczykAssistentin der Geschäftsleitung

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Cynthia Blaszczyk 님, 2023년 12월 18일
Dear Guest, Thank you for your excellent notation about your recent stay at Le Royal Hotels & Resorts Luxembourg. We hope to welcome you back soon,Best regards, Cynthia BLASZCZYKExecutive Assistant

10/10 - 훌륭해요

Alyssa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Cynthia Blaszczyk 님, 2023년 12월 18일
Dear Guest, Thank you for your excellent notation about your recent stay at Le Royal Hotels & Resorts Luxembourg. We hope to welcome you back soon,Best regards, Cynthia BLASZCZYKExecutive Assistant

10/10 - 훌륭해요

Melissa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel
Le Royal was a great property. The service by everyone was amazing and extremely helpful. Rooms are lovely and the restaurant was excellent. The bar had some issues with being able to serve drinks efficiently, but when they did, it was great.
2023년 12월에 3박 숙박함
답변 제공: Cynthia Blaszczyk 님, 2023년 12월 12일
Dear Madam,It brings us great pleasure to hear that you were thoroughly enjoying your stay with us. We are delighted to know that your room has exceeded your expectations, and we appreciate you taking the time to share your positive feedback with us.Our team is committed to providing the best possible service to all our guests, and your satisfaction is our top priority. Please do not hesitate to reach out to us if you need any assistance or have any additional feedback during your next stay. We are always here to help and make your experience with us as comfortable and enjoyable as possible.Thank you again for choosing our hotel for your stay. We hope to have the pleasure of welcoming you back in the future.Best regards,Cynthia BLASZCZYKExecutive Assistant

10/10 - 훌륭해요

Dino

2023년 12월에 3박 숙박함
답변 제공: Cynthia Blaszczyk 님, 2023년 12월 12일
Dear Guest, Thank you for your excellent notation about your recent stay at Le Royal Hotels & Resorts Luxembourg. We hope to welcome you back soon,Best regards, Cynthia BLASZCZYKExecutive Assistant

10/10 - 훌륭해요

Aurelie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Un accueil formidable
Merci pour cet accueil apaisant et agréable.
2023년 12월에 1박 숙박함
답변 제공: Cynthia Blaszczyk 님, 2023년 12월 12일
Chère Madame,Votre excellente notation suite à votre séjour à l'hôtel Le Royal nous a fait le plus grand plaisir et nous tenions à vous en remercier.Nous sommes ravis d'avoir répondu à vos attentes, vous offrant ainsi une parenthèse de bien-être et de confort.En espérant avoir le plaisir de vous accueillir à nouveau prochainement,Merci et bien à vous,Cynthia BlaszczykAssistante de direction

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ypperlig service. God komfort. Ellers er deler av hotellet, og romma, noe umoderne og slitt. Apparatene på treningsrommet er eldgamle. Frokosten er veldig bra.
2023년 11월에 5박 숙박함
답변 제공: Cynthia Blaszczyk 님, 2023년 12월 4일
Dear Guest,Thank you very much for your feedback regarding your recent stay at Le Royal Hotels & Resorts in Luxembourg.It is a pleasure to know that you appreciated our high level of service and the quality of the breakfast.We have taken good note of your remark regarding the Health Club and more specifically the fitness area.We are looking forward to welcoming you back on your next visit to Luxembourg,Best regards,Cynthia BLASZCZYKExecutive Assistant

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Cynthia Blaszczyk 님, 2023년 11월 21일
Dear Guest, Thank you for your excellent notation about your recent stay at Le Royal Hotels & Resorts Luxembourg. We hope to welcome you back soon,Best regards, Cynthia BLASZCZYKExecutive Assistant

10/10 - 훌륭해요

Ross

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly recommend.
This hotel is absolutely superb. Highly recommend. Short stroll into the heart of the city, free 20min bus ride from airport.
2023년 11월에 1박 숙박함
답변 제공: Cynthia Blaszczyk 님, 2023년 11월 21일
Dear Guest,Thank you for your excellent review and for choosing Le Royal Hotels & Resorts Luxembourg for your stay.It is a great pleasure to know that you enjoyed our hotel services and appreciated our perfect location in the heart of Luxembourg.Your satisfaction is our best reward and our staff will be delighted with your great review.Thank you for recommending Le Royal Hotels & Resorts and we hope to see you again soon,Kind regards,Cynthia BlaszczykExecutive Assistant

10/10 - 훌륭해요

Samuel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Cynthia Blaszczyk 님, 2023년 11월 17일
Cher Monsieur,Un grand merci pour cette excellente notation ! Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel Le Royal Luxembourg.En espérant avoir le plaisir de vous accueillir à nouveau prochainement,Merci et bien à vous,Cynthia BlaszczykAssistante de direction

10/10 - 훌륭해요

LAURENT

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Cynthia Blaszczyk 님, 2023년 11월 17일
Cher Monsieur,Votre excellente notation nous a fait le plus grand plaisir et nous tenions à vous en remercier.En espérant vous accueillir à nouveau prochainement,Merci et bien à vous,Cynthia BlaszczykAssistante de direction

8/10 - 좋아요

Elie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Oooh my coffee
For the best hotel , not having a coffee machine in the room is not from this world anymore ...
2023년 11월에 3박 숙박함
답변 제공: Cynthia Blaszczyk 님, 2023년 11월 14일
Dear Guest,Thank you very much for your feedback regarding your recent stay at Le Royal Hotels & Resorts in Luxembourg.It is a pleasure to know that you appreciated your stay.Regarding the coffee machine in the room, please note that, at the moment, they are only available in our Privilege and Royal Club rooms and all our Suites.We are looking forward to welcoming you back on your next visit to Luxembourg,Best regards,Cynthia BLASZCZYKExecutive Assistant

10/10 - 훌륭해요

Michel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Cynthia Blaszczyk 님, 2023년 11월 10일
Dear Guest, Thank you for your excellent notation about your recent stay at Le Royal Hotels & Resorts Luxembourg. We hope to welcome you back soon,Best regards, Cynthia BLASZCZYKExecutive Assistant

8/10 - 좋아요

Heikki

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Very good but not flawless!
Check-in was a bit slow, changing feather bed cloths required 3 requests, so very slow, courmet restaurant and service there excellent, bed was good, shower mediocre, breakfast and service there very good. Overall very good, but not flawless!
2023년 10월에 1박 숙박함
답변 제공: Cynthia Blaszczyk 님, 2023년 11월 10일
Dear Guest, Thank you for your excellent notation about your recent stay at Le Royal Hotels & Resorts Luxembourg. It is a great pleasure to know that you enjoyed our hotel services and appreciated our breakfast offer. We hope to welcome you back soon,Best regards, Cynthia BLASZCZYKExecutive Assistant

10/10 - 훌륭해요

Hanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Cynthia Blaszczyk 님, 2023년 10월 24일
Dear Guest, Thank you for your excellent notation about your recent stay at Le Royal Hotels & Resorts Luxembourg. We hope to welcome you back soon,Best regards, Cynthia BLASZCZYKExecutive Assistant

10/10 - 훌륭해요

KIYOSHI

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good staff
2023년 10월에 2박 숙박함
답변 제공: Cynthia Blaszczyk 님, 2023년 10월 24일
Dear Guest, Thank you for your excellent notation about your recent stay at Le Royal Hotels & Resorts Luxembourg. We hope to welcome you back soon,Best regards, Cynthia BLASZCZYKExecutive Assistant

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worth your while. Will be going again
This hotel was outstanding. The customer service from all staff was 5*. Very clean room and amenities. I would definietly go again.
2023년 10월에 1박 숙박함
답변 제공: Cynthia Blaszczyk 님, 2023년 10월 24일
Dear Guest,Thank you very much for taking the time to share your kind notation following your recent stay in our hotel. At Le Royal Hotels & Resorts Luxembourg we feel a strong passion and commitment for delivering unforgettable experiences to our guests and make them feel at home.Your satisfaction is our best reward and our staff will be very delighted with your kind notation.We look forward to welcoming you back soon,Kind Regards,Cynthia BlaszczykExecutive Assistant

10/10 - 훌륭해요

KIYOSHI

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very Good seevices
2023년 10월에 2박 숙박함
답변 제공: Cynthia Blaszczyk 님, 2023년 10월 24일
Dear Guest, Thank you for your excellent notation about your recent stay at Le Royal Hotels & Resorts Luxembourg. We hope to welcome you back soon,Best regards, Cynthia BLASZCZYKExecutive Assistant

10/10 - 훌륭해요

Jack

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Grat stat
2023년 10월에 1박 숙박함
답변 제공: Cynthia Blaszczyk 님, 2023년 10월 17일
Dear Guest,Thank you very much for taking the time to share your kind notation following your recent stay in our hotel. At Le Royal Hotels & Resorts Luxembourg we feel a strong passion and commitment for delivering unforgettable experiences to our guests and make them feel at home.Your satisfaction is our best reward!We look forward to welcoming you back soon,Kind Regards,Cynthia BlaszczykExecutive Assistant

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Simply amazing
from start to finish it was an amazing experience. great service, awesome room, clean bathroom etc etc
2023년 10월에 2박 숙박함
답변 제공: Cynthia Blaszczyk 님, 2023년 10월 17일
Dear Guest,On behalf of the entire Le Royal Team, I would like to thank you very much for your great review!We are delighted to acknowledge that you had such an excellent stay in our 5* Superior property.We hope to welcome you back soon,Sincerely,Cynthia BlaszczykExecutive Assistant

10/10 - 훌륭해요

Thomas

2023년 10월에 2박 숙박함
답변 제공: Cynthia Blaszczyk 님, 2023년 11월 10일
Dear Guest, Thank you for your excellent notation about your recent stay at Le Royal Hotels & Resorts Luxembourg. We hope to welcome you back soon,Best regards, Cynthia BLASZCZYKExecutive Assistant

10/10 - 훌륭해요

francois

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Cynthia Blaszczyk 님, 2023년 10월 4일
Dear Guest,On behalf of the entire Le Royal Team, I would like to thank you very much for your great review!We are delighted to acknowledge that you had such an excellent stay in our 5* Superior property.We hope to welcome you back soon,Sincerely,Cynthia BlaszczykExecutive Assistant

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Cynthia Blaszczyk 님, 2023년 10월 4일
Dear Guest, Thank you for your excellent notation about your recent stay at Le Royal Hotels & Resorts Luxembourg. We hope to welcome you back soon,Best regards, Cynthia BLASZCZYKExecutive Assistant

10/10 - 훌륭해요

Shengzhen

2023년 9월에 1박 숙박함
답변 제공: Cynthia Blaszczyk 님, 2023년 9월 20일
Dear Guest, Thank you for your excellent notation about your recent stay at Le Royal Hotels & Resorts Luxembourg. We hope to welcome you back soon,Best regards, Cynthia BLASZCZYKExecutive Assistant

2/10 - 너무 별로예요

GREGORY

2023년 9월에 2박 숙박함
답변 제공: Cynthia Blaszczyk 님, 2023년 10월 17일
Dear Sir,We are really sorry to learn you did not appreciate your last stay.In order to better address your concerns, we would be grateful if you could provide more specific details about the issues you encountered during your stay. Your feedback will help us to identify the areas that need immediate attention and improvement. Our aim is to ensure that all our guests have a positive and memorable experience and we want to make it right for you.Looking forward to hearing from you,Best regards,Cynthia BlaszczykExecutive Assistant

10/10 - 훌륭해요

Ankica

2023년 9월에 1박 숙박함
답변 제공: Cynthia Blaszczyk 님, 2023년 10월 17일
Dear Guest, Thank you for your excellent notation about your recent stay at Le Royal Hotels & Resorts Luxembourg. We hope to welcome you back soon,Best regards, Cynthia BLASZCZYKExecutive Assistant

10/10 - 훌륭해요

ZAKINE

2023년 9월에 1박 숙박함
답변 제공: Cynthia Blaszczyk 님, 2023년 9월 20일
Dear Guest, Thank you for your excellent notation about your recent stay at Le Royal Hotels & Resorts Luxembourg. We hope to welcome you back soon,Best regards, Cynthia BLASZCZYKExecutive Assistant

10/10 - 훌륭해요

Leo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Het zag er perfect uit en het personeel was fantastisch
2023년 9월에 2박 숙박함
답변 제공: Cynthia Blaszczyk 님, 2023년 9월 20일
Dear Guest,On behalf of the entire Le Royal Team, I would like to thank you very much for your great review!We are delighted to acknowledge that you had such an excellent stay in our 5* Superior property.We hope to welcome you back soon,Sincerely,Cynthia BlaszczykExecutive Assistant

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay in Le Royal Hotel & Resorts Luxembourg
Lovely city hotel with excellent staff & beautiful rooms. The restaurant was also great with excellent food beautifully presented.
2023년 9월에 3박 숙박함
답변 제공: Cynthia Blaszczyk 님, 2023년 9월 20일
Dear Guest,Thank you for your excellent review and for choosing Le Royal Hotels & Resorts Luxembourg for your stay.It is a great pleasure to know that you enjoyed our hotel services and appreciated the quality of service.Your satisfaction is our best reward and our staff will be delighted with your great review.Thank you for recommending Le Royal Hotels & Resorts and we hope to see you again soon,Kind regards,Cynthia BlaszczykExecutive Assistant

10/10 - 훌륭해요

Andrey

2023년 9월에 1박 숙박함
답변 제공: Cynthia Blaszczyk 님, 2023년 9월 20일
Dear Guest, Thank you for your excellent notation about your recent stay at Le Royal Hotels & Resorts Luxembourg. We hope to welcome you back soon,Best regards, Cynthia BLASZCZYKExecutive Assistant

10/10 - 훌륭해요

Elsa

2023년 8월에 3박 숙박함
답변 제공: Cynthia Blaszczyk 님, 2023년 9월 7일
Dear Guest, Thank you for your excellent notation about your recent stay at Le Royal Hotels & Resorts Luxembourg. We hope to welcome you back soon,Best regards, Cynthia BLASZCZYKExecutive Assistant

10/10 - 훌륭해요

John

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super city getaway hotel
Super hotel in the middle of the city. Perfect place to stay. The pool was a bit dated but absolutely spotless and sauna was good and hot
2023년 8월에 5박 숙박함
답변 제공: Cynthia Blaszczyk 님, 2023년 9월 7일
Dear Guest,Thank you very much for your excellent review and for choosing Le Royal Hotels & Resorts Luxembourg for your stay.It is a great pleasure to know that you enjoyed our hotel! Your satisfaction is our best reward !Thank you for recommending Le Royal Hotels & Resorts and we hope to welcome you back soon,Best Regards,Cynthia BlaszczykExecutive Assistant

10/10 - 훌륭해요

Jean-Pierre

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Royal Luxembourg
Séjour agréable, service parfait (rare de nos jours). Petit déjeuner copieux, restauration bien soignée.
2023년 8월에 2박 숙박함
답변 제공: Cynthia Blaszczyk 님, 2023년 9월 7일
Cher Client,Nous sommes ravis que votre récent séjour à l'hôtel Le Royal se soit parfaitement déroulé et que vous ayez tout particulièrement apprécié la qualité de service de notre personnel ainsi que le buffet petit-déjeuner servi au restaurant Amélys.Nous espérons que nous aurons le plaisir de vous accueillir à nouveau prochainement.Merci et bien à vous,Cynthia BlaszczykAssistante de direction

10/10 - 훌륭해요

LINA

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
De los mejores hoteles que he ido!
2023년 8월에 2박 숙박함
답변 제공: Cynthia Blaszczyk 님, 2023년 8월 25일
Dear Guest,On behalf of the entire Le Royal Team, I would like to thank you very much for your great review!We are delighted to acknowledge that you had such an excellent stay in our 5* Superior property.We hope to welcome you back soon,Sincerely,Cynthia BlaszczykExecutive Assistant

10/10 - 훌륭해요

Yotam

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good hotel, bad showers
The hotel was nice and located just outside the old town. Rooms were nice and large, hotel was overall very nice. The one disappointment was the shower, where the water kept fluctuating between hot and cold no matter what you did. There is simply no way to get a consistent temperature. Too bad, because other than that the hotel was very nice.
2023년 8월에 1박 숙박함
답변 제공: Cynthia Blaszczyk 님, 2023년 8월 16일
Dear Guest,Thank you very much for your feedback regarding your recent stay at Le Royal Hotels & Resorts in Luxembourg.It is a pleasure to know that you appreciated the comfort of the room and our perfect location in the heart of Luxembourg city.Regarding the shower, we have immediately informed our technical department in order to fix the problem.We are looking forward to welcoming you back on your next visit to Luxembourg,Best regards,Cynthia BLASZCZYKExecutive Assistant