외관

피라미사 호텔 룩소르 여행 후기

4 out of 5
피라미사 호텔 룩소르
Khaled Ibn El Waild Street, Luxor

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 195개 이용 후기 중 62개" "
평점 8 - 좋아요. 195개 이용 후기 중 64개" "
평점 6 - 괜찮아요. 195개 이용 후기 중 31개" "
평점 4 - 별로예요. 195개 이용 후기 중 14개" "
평점 2 - 너무 별로예요. 195개 이용 후기 중 24개" "

7.6/10

청결 상태

7.8/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

10/10 - 훌륭해요

MINGYU

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋아요
2020년 1월에 1박 숙박함
답변 제공: M Fekri 님, 2020년 3월 1일
Dear valued Guest Thank you very much for sharing this valuable review,of your recent stay at Pyramisa Luxor Hotel,We have appreciated, we are very pleased you enjoyed your stay with us We are looking forward very much to welcome you back again Have a great evening from Pyramisa Luxor Hotel team

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋은위치 좋은호텔
이집트 지방에 있는 호텔이고, 오래된것과 외부시설에 대한 보수공사가 아쉬움.직원들이 친절하고 나름 깨끗함...전기시설이 좀 안좋아서 충전하는데 애먹음....아마 오래 되어서 그런듯...
2017년 12월에 2박 숙박함

8/10 - 좋아요

ihnseok 님, 한국

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
테라스가 멋짐
방이 넓고 쾌적

8/10 - 좋아요

Wahida

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not sure why others had issues with the hotel. Our staff was more than pleasant. Lovely hotel,staff are very welcoming and helpful with queries. Pool staff are very helpful too! Clean room, and hotel staff are able to make arrangements and help with any issues with our flights or trips. Thank you for a lovely staff, will defo be booking the hotel again if I return to Luxor.
2024년 1월에 2박 숙박함

4/10 - 별로예요

Heiko 님, Bad Soden

2023년 12월에 3박 숙박함

10/10 - 훌륭해요

SALVADOR

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Ronald

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Goed hotel nette kamers elke dag schoonmaak ik had nijl vieuw vanaf 14.00 heerlijk op balkon in de zon, ontbijt goed genoeg keuze, lunch en diner goed personeel erg vriendelijk en behulpzaam prijs technisch nette prijs t.o.v hotels in de buurt
2023년 11월에 17박 숙박함

4/10 - 별로예요

Susan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms were not updated, bathroom was old and not clean. Morning breakfast was not organized, no lineup control for omelet station. Coffee and tea station was a joke. Would not recommend this hotel
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

DARREN 님, Waterloo

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Where to start, property is not even worth giving 2 stars.we felt unsafe in the room because all doors are broken and anyone can fource to push it open. Bed sheets were given diry and we asked to change them at firstday. Generally rooms were pretty dirty and outdated . We are normally not complaining for small stuff but these are more visible. If you wanted do yourself a favor, please consider another property. Especially free brakefast was awful even 2 star property can provide you decent food choices. One time we were refused to allow into buffet because they given priority to a tour group to eat first. BIG THUMS DOWN. They need your money but not you
2023년 11월에 4박 숙박함

10/10 - 훌륭해요

Manuel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ali Moussa is a excelent host my stay in Pyramisa was great, good is really good!
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Istvan-Tibor

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
We stayed only one night after our Nile cruise and before heading out to the red sea. The staff is very friendly, the hotel has a nice feel to it. Our room was nice and spacious, with a big balcony. The problem was the bathroom. It was in bad condition and definitely needs renovation, tile gaps are black from age/ mold? Shower head is broken in a way where the water sprayed out on one side like a jet so couldn't shower properly. All we wanted is to shower, feel clean and sleep before going further which is why we are disappointed.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Diana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Friendly and proactive staff, with safety and comfort top of mind. The hotel is one of the oldest in the area and is dated, but it is well maintained and kept clean. Daily breakfast was fantastic and the morning views of the hot air balloons and the Nile were soon mom it incredible.
2023년 11월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Incredibly poor service for a 4 star hotel
Rated 4 stars, but does not deserve that caliber. 4 stars for the pool and the breakfast but otherwise would say it is a 3 star hotel with 2 star service. We have received much better and more hospitable service in Egypt at hotels costing 30 euro per night. We asked them to bring us extra towels 4 times and they were never brought. Our fridge did not close and the phone in the room did not work. Told them about this twice and was not fixed. The third time, they changed us rooms to a smaller room. The hotel manager said he was going to send up a bellboy to bring our luggage to the new room, but no one ever arrived after 20 minutes so moved all our luggage myself. Very few plugs in the room. Wi-Fi is only in the lobby, NOT in the rooms, and barely works even in the lobby.
2023년 11월에 2박 숙박함

6/10 - 괜찮아요

Jerome

단체 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 객실의 편안함
Hôtel vieillissant
En 2023, le wifi est un vrai problème dans cet hôtel. Il ne fonctionne pas dans les chambres et lorsque l’on bouge pour raison professionnel ceci est un vrai problème de devoir aller graver dans le lobby pour capter un faible wifi de mauvaise qualité. L’hôtel est vieux et le système électrique n’est plus aux normes. L’absence de prises électriques près du lit pour charger son téléphone est aussi un problème. Les mini frigo sont bruyants et si on l’éteint, le dégivrage entraine une inondation dans la chambre. Point positif de l’hôtel : le buffet petit déjeuner
2023년 10월에 4박 숙박함

10/10 - 훌륭해요

NAOYUKI

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
3泊利用したが毎日夜中(3時ごろ)までプール近くのレストランの音楽が爆音でうるさかった。その他はとても快適でした。
2023년 10월에 3박 숙박함

6/10 - 괜찮아요

Nicolas

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Accueil catastrophique. Notre réservation n'a pas été trouvée tout de suite. Après nous avoir laissé patienter près d'une heure, la réservation n'est toujours pas trouvée. On nous a même affirmé que nous l'avions annulée! Après une nouvelle heure de négociation avec un soit-disant manager, une chambre est enfin trouvée. 3 lits pour 4 personnes... Un scandal. Seul avantage, une jolie piscine et un personnel très gentil.
2023년 10월에 3박 숙박함

2/10 - 너무 별로예요

Mohammad

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The worst experience is staying in this property… Uncomfortable bed… b
2023년 10월에 2박 숙박함

8/10 - 좋아요

Pamela

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Good but needs technology upgrade
Conveniently located for access to taxis, pick-ups, for tourist sites. Excellent breakfast buffet for vegans and evening buffet is reasonably priced. There's a very good Italian restaurant in hotel complex. I felt safe and welcomed. Staff was friendly. Rooms need some updating but big complaint is that there is no internet access in the rooms. A very slow free internet is available in the lobby and lobby can get crowded with guests using lobby for wifi access. Nice pool and reasonably priced drinks, Gardens are so pretty that couples come there for wedding photo shoots!
View of gardens.  It is so pretty that couples come there for wedding photos.
View of Nile from balcony.
Balloons launching over the Valley of the Kings as seen from balcony at sunrise.
2023년 10월에 4박 숙박함

10/10 - 훌륭해요

Jeannette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

8/10 - 좋아요

Jens

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2023년 9월에 8박 숙박함

8/10 - 좋아요

Manuel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The hotel is a very good installation but the maintenance is very poor. making things look very old and in bad shape, the personnel is very frinedly and the breakfast was very good
2023년 10월에 3박 숙박함

8/10 - 좋아요

Ferough

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay, helpful staff and close to all amenities.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was beautiful. The pools were unbelievabke. I felt as if I had gone to Hawaiia. Thank you.
2023년 10월에 2박 숙박함

8/10 - 좋아요

antonio celso

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muiti bom.
Elevadores pequenos. Quartos amplos. Pequenos detalhes precisando de manutencão. Café da manhã variado e farto. Piscina otima.
2023년 9월에 3박 숙박함

8/10 - 좋아요

Luigi

좋아요: 직원 및 서비스
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Asama 님, Chandler

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service
2023년 10월에 4박 숙박함

8/10 - 좋아요

Martin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Leuke hotel, super dichtbij de centrum van Luxor, en de uitzicht an de Nijl is gewoon schitterend
2023년 9월에 5박 숙박함

8/10 - 좋아요

Ana karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Mireya L

2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Mahyar

별로예요: 직원 및 서비스
2023년 9월에 15박 숙박함

2/10 - 너무 별로예요

Omur Arzu

좋아요: 청결 상태
Otelde internet hiç yok denecek kadar kötü,kahvaltıda ekmekte böcek çıktı,kahvaltı ürünleri çok vasat Otelde memnun kaldığım tek kişi Arva idi,hem temizlikte hem İngilizce konusunda yardımcı oldu
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Janetha

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Room was described with wifi and that wasn’t true. Fot People like me that works during traveling it was a nightmare. Have to come down to lobby for a very slow internet 😏
2023년 9월에 2박 숙박함

6/10 - 괜찮아요

Gilberto

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Richard

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient location and friendly staff
2023년 9월에 2박 숙박함

8/10 - 좋아요

Joanne 님, Cheshire

좋아요: 청결 상태, 직원 및 서비스
.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Pierre

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Très bien
2023년 7월에 3박 숙박함

10/10 - 훌륭해요

Zahoor

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 4박 숙박함

10/10 - 훌륭해요

Dario

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Great team-work. The best view at front of Gyza Pyramids
2023년 7월에 3박 숙박함

10/10 - 훌륭해요

Lulu

2023년 7월에 1박 숙박함

8/10 - 좋아요

Ismael 님, Cayey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lo único que no me gustó es que no tienen servicio de Wi-Fi fuera del lobby. O sea, no había servicio en las habitaciones. Lo demás muy bien.
2023년 6월에 5박 숙박함

10/10 - 훌륭해요

julie

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The room was spacious but the bathroom needs to be refurnished. Lake of electric plugs old fashioned. The swimming pool people are very nice and helpuf
2023년 6월에 2박 숙박함

4/10 - 별로예요

Sergio

좋아요: 청결 상태
별로예요: 직원 및 서비스
The room was nice and kept very clean. The staff is nice but slow and inefficient, particularly in the restaurant. The food was the worst part at this property, The service at the restaurant was slow and inattentive. I try the Italian Restaurant one night and the bread was old and the food was below average. I had to walk to the Royal Sonesta to eat my meals. You cannot walk out the door of this property without being harassed by taxi drivers, vendors, etc. It wasn’t a very good sty.
2023년 6월에 4박 숙박함

4/10 - 별로예요

Fernando

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The food is awful, no wonder the breakfast buffet was free. At dinner i asked for a chicken noodle.soup, the took my order, and 15 minutes later they come back to tell me.they dont have that option available..Staff doesn't speak English very well. I will not come back to this hotel.
2023년 5월에 2박 숙박함

8/10 - 좋아요

Maria-José

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
L’emplacement de l’hôtel était bien! En effet on y retrouvait plusieurs hôtels proches donc il y avait beaucoup de touriste et c’était très facile de trouver un taxi ! Pour ce qui est de la nourriture, elle était très très médiocre, nous sommes aller manger à l’hôtel à côté ! Nous avons essayé le restaurant italien, premièrement il n’y avait pas de chef, personne en cuisine :// notre serveur était super gentil, mais la nourriture… Sinon les installations sont superbes, la piscine est fantastique
2023년 5월에 2박 숙박함

2/10 - 너무 별로예요

ronda

별로예요: 직원 및 서비스, 객실의 편안함
I was within policy for hotel and hotels.com to cancel one of my nights and could not get ahold of the hotel. Neither could hotels.com. For no reason other than it’s the hotels policy , hotels.com wouldn’t give me refund or credit . The hotel said they changed their number (no number AT all on website) and they ignored my messages on hotels.com emailing service to cancel my one night like a week before booking. Staff was rude down in the breakfast area and gave my husband a dirty look when he asked for a pancake at the pancake station. Bed was super hard and uncomfortable. Terrible for hotels.com and shame on hotel for not having better customer service
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Maria 님, Murrieta

좋아요: 청결 상태, 직원 및 서비스
The staff was very friendly and helpful. They went above and beyond to make our stay very pleasant.
2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

Marta

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property was so dirty that my husband and I checked out a few hours after check in and went to the hotel next door. I have stayed in many different hotels and countries but this was by far the worst. I am not sure if we just got unlucky with a terrible room but the AC was not working on a 100 F day, the bathroom had bugs in it, the couch siding was falling off, the door to get in was cracked at the hinges, and so on. I respectfully could not sleep in a place such as this. The exterior and pool are great and lovely but inside needs major renovations. Even though we were only staying for 1 night, we just could not. As an aside, outside of the hotel you will get harassed and bothered at least 100 times, no matter how nice/respectful or kind you are by saying “no” in regards to all varieties of services such as taxi, horse carriage ride, etc. My husband and I tried to take a walk just to explore the area and simply had to turn around as it was just unbearable. We did not experience this on our trip in Cairo or Hurghada so unsure if it’s just this area or what.

10/10 - 훌륭해요

Maria 님, Murrieta

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was very friendly and helpful. The restaurants made it easy to dine in.
2023년 5월에 3박 숙박함

8/10 - 좋아요

Joel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 4월에 2박 숙박함

10/10 - 훌륭해요

Mariejeanne

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Tout etaitbien .hotel confortabie bon accueil tout etait parfait
2023년 4월에 4박 숙박함