바(숙박 시설 내)

하얏트 플레이스 클리블랜드/린드허스트/레거시 빌리지 여행 후기

3 out of 5

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 612개" "
평점 8 - 좋아요. 1001개 이용 후기 중 269개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 68개" "
평점 4 - 별로예요. 1001개 이용 후기 중 31개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 21개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

NAEUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 8월에 1박 숙박함

6/10 - 괜찮아요

Naba

별로예요: 청결 상태, 숙박 시설 상태 및 시설
I didn’t like that it was very dusty and dirty I don’t think it’s a cheap hotel to be that expensive and dirty
2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 24일
Dear Naba, I'm sorry that our housekeeping service disappointed you. We do our very best to provide remarkable service and a pleasant stay, but we clearly fell short of our goal. Your feedback is welcomed as it encourages improvement for future visits. We hope to see you again to provide the pleasant stay our guests have come to expect and deserve. Sincerely, Nader Jawhari, GM

10/10 - 훌륭해요

Frank

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Monica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay was great in every way. Thank you!
2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 18일
Dear Monica, It was our absolute pleasure. Thank YOU for selecting our Hyatt Place and taking the time to let us know how much you loved it here. Please come back soon! Best, Nader Jawhari, GM

10/10 - 훌륭해요

Kelly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and new in appearance. A last minute decision to stay the night when our flight came in late to Cleveland, we lucked out picking this hotel. Very friendly, helpful staff. Located next to a nice shopping area centered around outdoor space.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 13일
Dear Kelly, Thank you for sharing your feedback on your experience. We're pleased to hear that our clean hotel, friendly staff, and convenient location made for an enjoyable stay. Please plan to revisit us the next time you travel to the area. Best, David Minah, GM

8/10 - 좋아요

chris

2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 13일
Dear chris, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Best, David Minah, GM

10/10 - 훌륭해요

Michael

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 7일
Dear Michael, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, David Minah, GM

10/10 - 훌륭해요

Ramone

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was clean and quiet. Staff was very knowledgeable and friendly.
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 4일
Dear Ramone, We appreciate your exceedingly kind words about your overall experience. Thank you for being our valued guest and sharing your heartwarming compliments regarding our clean rooms and the level of service you received. It would be our pleasure to host you again if you return to the area. Best, David Minah, GM

10/10 - 훌륭해요

Ruthmarie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location next to the mall.
2024년 3월에 3박 숙박함
답변 제공: GM 님, 2024년 3월 30일
Dear Ruthmarie, Thank you for staying with us! It is excellent to know that our location was a significant factor in the enjoyment of your stay. We appreciate your business and your taking the time to share your thoughts. Please come again soon! Best, Jeremy Robles, GM

10/10 - 훌륭해요

Nancy

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Convienient off interstate 271 outside of Cleveland.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 28일
Dear Nancy, Thank you for staying with us! It is excellent to know that our location was a significant factor in the enjoyment of your stay. We appreciate your business and the fact you took the time to share your thoughts. Please come again soon! Best, Jeremy Robles, GM

8/10 - 좋아요

Aloha May

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 27일
Dear Aloha May, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Jeremy Robles, GM

10/10 - 훌륭해요

PARAMESWARAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Wynzo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nicd
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 18일
Dear Wynzo, We love seeing five stars when our guests leave a review. Thank you so much for choosing our Hyatt Place and please consider a return visit. Best, Jeremy Robles, GM

8/10 - 좋아요

Melissa

단체 여행
Just needs an update. The toilet lid was melted where maybe a curling hour was put on it. The tub needs replaced, seems unable to made to look clean and this is not the cleaning crews fault. The pillow’s were so lumpy and uncomfortable and that’s never been the case staying here in the past. We checked in a bit late (after 8) and the ladies at the front desk were lovely- so friendly and welcoming. Breakfast was yummy, so glad they’ve gone back to a hot breakfast instead of packaged food.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 4일
Dear Melissa, Your comfort is our top priority, so it's wonderful to know your stay was pleasant overall. We appreciate all your feedback, both positive and areas for improvement, as it allows us to serve our guests better. Thank you for your review and recommendation, and we look forward to your return. Best, Eli McNally, GM

10/10 - 훌륭해요

Linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean. Friendly staff.
2024년 2월에 3박 숙박함
답변 제공: GM 님, 2024년 2월 29일
Dear Linda, We're happy to hear from you! It's great to know that you enjoyed our crisp and comfortable rooms as well as our friendly associates. Please plan to visit us again the next time you travel to the area. Best, Eli McNally, GM

10/10 - 훌륭해요

Danna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Aubrey

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked that the hotel was so close to the village. Had a nice walk in the morning before everything opened. The staff were super friendly and helpful. Everything was clean. The mattress would have probably been my only disappointment of how firm it was, but mattresses are subjective. Otherwise, very nice and will probably go back if we head back that way.
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 25일
Dear Aubrey, We love hearing guests say that they would stay with us again! Thank you for your feedback and for giving us some areas of improvement. We strive to be the best hotel in the area, and our guests help us achieve that goal by sharing their thoughts about our hotel. Please find a reason to visit again soon. Best, Eli McNally GM

8/10 - 좋아요

NALINI 님, RIVIERA BEACH

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice, no problem at all with the hotel, staff was awesome. Rooms was clean. Includes breakfast was a plus.
2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 2월 20일
Dear NALINI, Hearing that guests have no complaints about our hotel will never get old! Thank you so much for being our valued guest and for taking the time to share this positive review. We hope that anytime you return to Cleveland that our Hyatt Place will be your hotel of choice. Best, Eli McNally, GM

10/10 - 훌륭해요

Denina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Sabbrina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Will be returning in summer. Hopefully, the view will be better..
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 11일
Dear Sabbrina, Thank you for sharing your generous review of your experience with other travelers and us. We're happy to learn we've earned your future business and we look forward to welcoming you back again soon. Best, Eli McNally GM

10/10 - 훌륭해요

Mary 님, York

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I liked the location and stores/restaurants within walking distance. I would have liked a panera or similar restaurant for a quick bagel or soup.
2024년 1월에 3박 숙박함
답변 제공: GM 님, 2024년 2월 4일
Dear Mary, We are thrilled to hear from you and to learn that our location was ideal for your trip while visiting our great city. We appreciate your kind review and hope you will think of us again should you return to Lyndhurst. Best, David Minah GM

6/10 - 괜찮아요

Bradley

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 31일
Dear Bradley, It was our pleasure hosting you, and we appreciate your time in reviewing our hotel. We hope to see you again upon your return to the area. Sincerely, David Minah, GM

8/10 - 좋아요

antonio

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice stay
2024년 1월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 23일
Dear antonio, Thank you for the great review. It was our pleasure to host you, and we hope to do so again soon. Best, David Minah, GM

8/10 - 좋아요

MATTHEW

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Location / Nice Hotel
Pool was down while we were there, kids were disappointed. Great location with tons of food options and shopping center. We will be back!
2024년 1월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 23일
Dear MATTHEW, We love hearing guests say they will return! Thank you for your feedback and for giving us some areas of improvement. We strive to be the best hotel in Cleveland, and our guests help us achieve that goal by sharing their thoughts about our Hyatt Place. Please find a reason to visit again soon. Best, David Minah, GM

10/10 - 훌륭해요

Steve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 23일
Dear Steve, I'm glad that all aspects of your stay met your expectations. We can't thank you enough for staying with us, and we hope to host you again soon. Best, David Minah, GM

10/10 - 훌륭해요

joe

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check-in was easy and the room was clean and quiet. I will likely stay there on next Cleveland trip.
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 16일
Dear joe, We are proud to offer something of a quiet, peaceful oasis close to the hustle and bustle of Cleveland. Thank you for choosing our Hyatt Place and informing other guests that a comfortable stay awaits them.We will see you on your next trip to the area! Best, David Minah, GM

6/10 - 괜찮아요

Matthew

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
pool closed, website did not reflect that
Pool was closed - should have received some kind of comp for this.
2024년 1월에 3박 숙박함
답변 제공: GM 님, 2024년 1월 16일
Dear Matthew, I'm sorry that we disappointed you with the closing of our pool for routine maintenance. I can understand your frustration. Guest satisfaction is our highest priority, and I regret that we left you with a poor impression. Your feedback is welcomed as it allows us to monitor and improve the guest experience. Thank you for taking the time to share your review with us. Sincerely, David Minah, GM

8/10 - 좋아요

Elena 님, Sun Prairie

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
But the pool unavailable
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 15일
Dear Elena, Thank you for your generous rating and for being our valued guest. I am thrilled that you had a great stay overall, and I appreciate your feedback on how we can be perfect next time. Thank you for your business, and please come again. Best, David Minah, GM

6/10 - 괜찮아요

Danette

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
The hotel was clean. Didn't think it was worth the price. Pool was closed.
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 9일
Dear Danette, I appreciate you staying at our Hyatt Place even though you did not find us a good value. We enjoy our guests taking the time to share positive feedback and areas of opportunity, as we are grateful for every opinion on how we can improve. Thank you for taking the time to share your review with us. Sincerely, David Minah, GM

8/10 - 좋아요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

MaryAnn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Always Clean and Convenient
Hyatt Place Legacy Village is one of our "go-to" places when we return to Cleveland (my hometown). Always convenient, the property is clean, the staff very helpful, and the location provides easy access to various places. It is also within walking distance of shops, restaurants and more.
2024년 1월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 9일
Dear MaryAnn, It is lovely to know that your stay was pleasant. We love hearing that you appreciated our location and clean accommodations while visiting family. Your feedback is helpful, and I thank you for taking the time to share. We are delighted to be your hotel of choice when in the area. Best, David Minah, GM

10/10 - 훌륭해요

Courtney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

8/10 - 좋아요

Taylar

좋아요: 청결 상태, 편의 시설/서비스
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Charles

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très bon à côté du village
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 9일
Dear Charles, Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; our associates strive to provide a pleasant experience. Your kind comments are appreciated, and we look forward to a return visit. Sincerely, David Minah, GM

10/10 - 훌륭해요

Katarina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent place to stay for our family of 5. Nice large rooms and the pool was nice and warm even mom & dad went for a swim. Great breakfast and staff top notch!
2023년 12월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 9일
Dear Katarina, We're happy to hear from you and glad you enjoyed your stay. We appreciate you choosing Hyatt Place while visiting the Cleveland area and I'm pleased to hear we were well suited for your family's travels. We appreciate your feedback and hope to see you again soon for more family fun. Best, David Minah, GM

10/10 - 훌륭해요

Anne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was only average but otherwise great place to stay.
2023년 12월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 9일
Dear Ann,We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable. Your comments, including recommendations for improvement, are welcomed. We appreciate being a part of your trip.Best,David MinahGeneral Manager

10/10 - 훌륭해요

Natalie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Chrysovalanti

2023년 12월에 3박 숙박함

8/10 - 좋아요

Trent

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really nice place for the money. No real issues except parking is a bit remote in a shared garage. There was a huge demolition of an adjacent property that was behind the hotel, which was an eyesore outside our room window, but that is temporal and not the fault of the hotel. We enjoyed our stay and would recommend.
2023년 12월에 2박 숙박함
답변 제공: GM 님, 2023년 12월 30일
Dear Trent,It is fantastic to hear that your stay was enjoyable overall. We thank you for your recommendation. Our associates strive to provide exceptional guest experiences, and your feedback assists us in this endeavor. I appreciate you taking the time to write and hope to provide you with a flawless stay in the future.Best,David MinahGeneral Manager

8/10 - 좋아요

Katherine

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Malcolm 님, Reynoldsburg

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Nicole

2023년 12월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 23일
Dear Nicole, Thanks for sharing this generous review of your experience with us. We really appreciate the support and hope to host you again. Best, David Minah GM

10/10 - 훌륭해요

Jourdan

좋아요: 숙박 시설 상태 및 시설
Super cute area and super nice for price!
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 25일
Dear Jourdan,Thank you, thank you, thank you! I can't thank you enough for your business and this great review. We are thrilled to have exceeded your expectations and look forward to serving you again.Best,David MinahGeneral Manager

10/10 - 훌륭해요

Cherie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Natalie

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We come every month from Scottsdale, AZ and this is the only place we stay.
2023년 12월에 2박 숙박함
답변 제공: GM 님, 2023년 12월 23일
Dear Natalie,Welcome back! Thank you for choosing us, and we are thrilled to be your hotel of choice in Lyndhurst. We humbly look forward to your next visit.Best,David MinahGeneral Manager

8/10 - 좋아요

Dixie

좋아요: 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: GM 님, 2023년 12월 23일
Dear Dixie,Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon.Best,David MinahGeneral Manager

10/10 - 훌륭해요

Josh

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Jordan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 5박 숙박함

10/10 - 훌륭해요

Willie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함

8/10 - 좋아요

Scarlett

연인과의 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
When ask for more bagel for breakfast I was told that they were out of bagel. Breakfast was not good.
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 19일
Dear Scarlett, Thank you for being our guest and taking the time to share your valuable feedback. I am sorry that our breakfast options did not meet your expectations; I have taken note. We are happy to have hosted you and hope to do so again should you return to the area. Best, David Minah General Manager