실내 수영장

그랜드 호텔 데 떼로 여행 후기

4 out of 5
그랜드 호텔 데 떼로
16 Rue Lanterne, Lyon, Rhone

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 811개 이용 후기 중 399개" "
평점 8 - 좋아요. 811개 이용 후기 중 308개" "
평점 6 - 괜찮아요. 811개 이용 후기 중 74개" "
평점 4 - 별로예요. 811개 이용 후기 중 21개" "
평점 2 - 너무 별로예요. 811개 이용 후기 중 9개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

mt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치만족
위치적으로 너무 만족 했습니다.
2017년 10월에 1박 숙박함

10/10 - 훌륭해요

Kasper Olander

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Stuart

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel and staff were excellent
2024년 3월에 3박 숙박함

8/10 - 좋아요

kiattichai

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
ห้องน้ำสะอาดใหม่ มีอุปกรณ์ให้ครบครัน ห้องนอนใหญ่ เครื่องนอนดูเก่าไปนิน แต่ที่นอนนอนสบายดีครับ
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Tarikua

단체 여행
Très bel hôtel idéalement situé.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Susannha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel with very helpful staff. We enjoyed the location which is very walkable.
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Christophe Auguste yvan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très bien placé pour les transports ou à pied - Le personnel est vraiment bienveillant et l'originalité de la piscine intérieure fait tout son charme -
2024년 2월에 3박 숙박함
답변 제공: L'équipe du GHT 님, 2024년 2월 11일
Cher Monsieur, un grand merci pour votre évaluation ! Nous sommes ravis que notre emplacement central ait répondu à vos attentes.Votre mention chaleureuse à l'égard de notre personnel bienveillant nous touche particulièrement. Quant à notre piscine intérieure, nous sommes enchantés qu'elle ait ajouté une touche charmante à votre expérience. Nous espérons sincèrement avoir l'opportunité de vous accueillir à nouveau.

10/10 - 훌륭해요

S

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location nd comfortable room
2024년 2월에 2박 숙박함
답변 제공: The GHT team 님, 2024년 2월 11일
Dear Guest, thank you for your great review! We're delighted to hear that you found our location perfect and enjoyed the comfort of your room. We appreciate your positive feedback and hope to welcome you back for another wonderful stay in the future.

8/10 - 좋아요

Veronique 님, NEW YORK

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was perfect The hotel is very nice We did not try the breakfast The pool is wonderful but could be warmer ( whirlpool) The rooms are spacious and clean. Ours would need refreshing soon
2023년 12월에 1박 숙박함
답변 제공: The GHT team 님, 2024년 1월 4일
Dear Madam, Thank you so much for taking the time to share your feedback about your recent stay at our hotel. We are thrilled to hear that you found everything perfect and that you enjoyed the overall ambiance of our establishment. We appreciate your comment about the pool, Unfortunately, increasing the temperature of the pool, poses a challenge due to the historical nature of our building, adjusting the temperature beyond a certain limit could potentially cause damage to the stone walls. As for the room, a refreshment is indeed in our plans, and we are actively working on providing an even more comfortable and aesthetically pleasing environment for our guests.Thank you for choosing our hotel, we hope to have the pleasure of welcoming you back in the near future.

8/10 - 좋아요

etienne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel de Noël. Très bien situé dans Lyon. Personnel très agréable. Chambre un peu vieillotte moins stylée que les parties communes
2023년 12월에 3박 숙박함
답변 제공: L'équipe du GHT 님, 2023년 12월 28일
Cher Monsieur, Nous tenons à vous remercier chaleureusement d'avoir pris le temps de partager votre expérience au Grand Hôtel des Terreaux. Nous sommes ravis de savoir que vous avez apprécié notre emplacement privilégié à Lyon ainsi que la courtoisie de notre personnel. Nous sommes également reconnaissants pour vos commentaires constructifs concernant la chambre, notez cependant que chaque chambre est unique en termes de décoration, nous sommes constamment en train d'évaluer et d'améliorer nos espaces pour assurer le confort et la satisfaction de nos clients. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain passage dans la capitale des Gones.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Séjour parfait, emplacement idéal et service excellent pour un prix défiant la concurrence. Chambre très propre, et petit déjeuner qui vaut le coup.
2023년 12월에 2박 숙박함
답변 제공: MK 님, 2023년 12월 23일
Cher Client, C'est avec un immense plaisir que nous recevons votre joli commentaire suite à votre séjour dans notre établissement, il est fort agréable de constater que tous nos efforts mis en place au quotidien vous ont permis de passer un séjour des plus agréables. Dans l'espoir de vous accueillir à nouveau au sein du GHT nous vous souhaitons de merveilleuses fêtes de fin d'année. Bien Cordialement MaximeLa Réception

10/10 - 훌륭해요

Dahan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: L'équipe du GHT. 님, 2023년 12월 28일
Cher Monsieur, Nous vous remercions pour votre jolie note. Nous sommes ravis que votre séjour ait répondu à vos attentes. Ce serait un plaisir de vous accueillir à nouveau prochainement lors d'une prochaine visite à Lyon.

10/10 - 훌륭해요

Braunwart

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: L'équipe du GHT 님, 2023년 12월 19일
Cher Monsieur, Merci beaucoup d'avoir choisi Le Grand Hôtel des Terreaux et d'avoir pris le temps d'évaluer votre séjour. Nous vous remercions pour cette très belle note et espérons vous accueillir de nouveau prochainement entre Rhône et Saône.

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: The GHT Team 님, 2023년 12월 19일
Dear Guest, Thank for taking the time to rate your experience with us. We are happy to learn that you had an enjoyable experience with us, and we look forward to welcoming you back to our hotel soon!

10/10 - 훌륭해요

Conny

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 2박 숙박함
답변 제공: The GHT Team 님, 2023년 12월 6일
Dear Guest, thank you so much for the perfect 10/10 rating! We're absolutely thrilled to hear that you had an exceptional experience at our hotel. Our team looks forward to welcoming you back for another fantastic stay in the future.

10/10 - 훌륭해요

JEROME

2023년 11월에 1박 숙박함
답변 제공: L'équipe du GHT 님, 2023년 12월 6일
Cher Monsieur, Un immense merci pour cette excellente note ! Nous sommes enchantés de savoir que votre expérience parmi nous a été à la hauteur de vos attentes. C'est une véritable récompense pour toute notre équipe qui travaille chaque jour pour offrir des séjours exceptionnels.

10/10 - 훌륭해요

Gilbert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: L'équipe du GHT 님, 2023년 12월 6일
Cher Monsieur, Un grand merci pour cette note ! Nous sommes ravis d'apprendre que votre séjour parmi nous a été agréable. Vos retours positifs nous enchantent, et c'est avec un immense plaisir que nous vous accueillerons à nouveau pour une prochaine escapade.

10/10 - 훌륭해요

Kelly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Il manquait juste un mini frigo Sinon tout était bien
2023년 11월에 1박 숙박함
답변 제공: L'équipe du GHT 님, 2023년 11월 29일
Chère Madame, Nous vous remercions chaleureusement pour votre évaluation et sommes ravis que votre séjour ait été agréable. Concernant le mini-frigo, sachez que cette commodité est disponible à partir des catégories de chambres supérieures. Nous espérons avoir le plaisir de vous accueillir à nouveau dans la capitale des Gones.

6/10 - 괜찮아요

shane

2023년 11월에 2박 숙박함
답변 제공: The GHT Team 님, 2023년 11월 29일
Dear Sir, we appreciate you taking the time to share your feedback. Could you provide additional information so that we can focus on enhancing our services. Should you choose to stay with us again, we look forward to the opportunity of hosting you once more.

6/10 - 괜찮아요

Margareta

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
2023년 11월에 4박 숙박함
답변 제공: The GHT Team 님, 2023년 11월 29일
Dear Madam, Thank you for taking the time to share your feedback. We value your opinion and would love to understand more about your experience to address any concerns you may have had. Could you please provide additional details so we can work towards improving our services? We look forward to hosting you again should you choose to stay with us in the future.

10/10 - 훌륭해요

Fiona

2023년 10월에 2박 숙박함
답변 제공: Gwenn - Réception 님, 2023년 11월 10일
Chère Madame, Nous vous remercions pour votre excellente note suite à votre séjour dans notre établissement. Nous espérons avoir le plaisir de vous accueillir de nouveau lors de votre prochain passage au cœur de la presqu'ile lyonnaise.

8/10 - 좋아요

TOMOKO

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
立地最高のホテル
2023년 10월에 3박 숙박함
답변 제공: Gwenn - Réception 님, 2023년 11월 4일
Dear Guest, Thank you for taking the time to share your thoughts and experiences during your recent stay at our hotel, we are thrilled to read you appreciated our convenient location, it is one of our hotel's key features, offering easy access to popular attractions, making it a great starting point for your explorations. We look forward to welcoming you back.

8/10 - 좋아요

Audrey

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Hôtel agréable, personnel très professionnel cependant notre chambre sentait fortement le renfermé et la piscine était froide. Une eau plus chaude serait la bienvenue. Bon emplacement
2023년 10월에 1박 숙박함
답변 제공: MK 님, 2023년 10월 31일
Chère Cliente,Nous vous remercions d'avoir pris le temps d'avoir laissé ce joli commentaire suite à votre séjour chez nous. Nous sommes navré d'apprendre qu'une odeur vous est dérangée, cependant n'hésitez pas la prochaine fois à nous en faire part. Pour ce qui est de la piscine nous essayons de garder une température qui soit à la fois assez chaude pour ne pas que ce soit trop froid mais également avec une certaine fraîcheur dans l'esprit de garder le tonus musculaire après une longue journée de visite. Nous espérons avoir le plaisir de vous accueillir à nouveau. Bien Cordialement Maxime La Réception

8/10 - 좋아요

Alain

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Belle situation et bains sympas
Hôtel très bien situé. Chambres plutôt petites et assez sombres mais salle de bain de bonne taille. Petit déjeuner plutôt copieux. Bains très agréables (3 bassins)
2023년 10월에 2박 숙박함
답변 제공: MK 님, 2023년 10월 31일
Cher Client, Toute l'équipe du Grand Hôtel des Terreaux, est ravie de pouvoir voir que nos efforts quotidiens ont permis de vous faire passer un agréable séjour. Il est vrai que notre bâtiment datant du 19ème siècle est notre fierté mais à également ses propres contraintes qui fait que chaque chambre est différente. N'hésitez pas lors de votre prochain séjour à Lyon, à revenir nous voir pour tester une autre chambre et de passer à nouveau un merveilleux séjour parmi nous. Nous espérons avoir le plaisir de vous accueillir à nouveau. Bien Cordialement Maxime La Réception

4/10 - 별로예요

Inés María

2023년 10월에 1박 숙박함
답변 제공: MK 님, 2023년 10월 31일
Bonjour, Nous vous remercions de votre commentaire, cependant dans un but d'amélioration de nos services. Pourriez vous nous faire part des partis qui vous ont déplu durant votre séjour. Belle journée Cordialement La Réception

10/10 - 훌륭해요

Arisa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very near to the metro station. Beautiful and clean room. Delicious breakfast . We were truly satisfied staying there.
2023년 10월에 1박 숙박함
답변 제공: Gwenn - Reception 님, 2023년 10월 25일
Dear Madame, Thank you for your wonderful feedback! We're delighted to hear you enjoyed our convenient location, beautiful rooms, and delicious breakfast. We look forward to welcoming you back in the future!

10/10 - 훌륭해요

Regina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Gwenn - Front Desk 님, 2023년 10월 25일
Dear Madame, Thank you for rating us 5/5! We're thrilled to hear that you had a fantastic experience during your stay with us. We look forward to hosting you again in the future.

10/10 - 훌륭해요

Audrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très bien
Génial, le lieu est très beau, bien entretenu, le personnel est aux petits soins. Le petit déjeuner est bon, et bien garni
2023년 10월에 1박 숙박함
답변 제공: L'équipe du GHT 님, 2023년 10월 25일
Chère Madame, nous sommes ravis que votre séjour parmi nous vous ait enchanté ! Nous sommes ravis de savoir que vous avez apprécié la beauté de notre établissement, l'attention portée par notre personnel et notre généreux petit déjeuner buffet. Nous attendons avec impatience de vous accueillir à nouveau pour une autre expérience mémorable.

8/10 - 좋아요

MARTINE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
très agréable
hôtel très confortable, très calme et très bien situé. la piscine est très agréable. Tout était parfait. La chambre était suffisante mais un peu petite par rapport à mes attentes. Globalement un très bon séjour.
2023년 10월에 1박 숙박함
답변 제공: L'équipe du GHT 님, 2023년 10월 25일
Chère Madame, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous sommes ravis de lire que vous avez trouvé notre hôtel confortable, calme et bien situé. Nous sommes désolés que la taille de la chambre ne vous ait pas totalement convenue, n'hésitez pas à tester nos différentes catégories de chambre pour plus d'espace. Votre satisfaction est essentielle pour nous, et nous espérons que votre prochain séjour sera encore plus mémorable.

8/10 - 좋아요

Peggy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location.
Only stayed one night in a small room. Bedroom a little dated but the bath was fully modern. No restaurant, but a nice bar area. The breakfast was in a nice room with a selection of anything you’d want.
2023년 10월에 1박 숙박함
답변 제공: MK 님, 2023년 10월 18일
Dear Guest, Thank you so much for taking the time to leave us this wonderful comment regarding your stay. We take pride in preserving our historical building, sorry that it seems dated for you. The whole team thank you again and we hope to get the pleasure to welcome you again for another trip, in another stay in our marvelous city. Regards- The Front Desk

8/10 - 좋아요

Spencer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
property is well maintained and customer service was good. The location is idea for getting around Lyon.
2023년 9월에 3박 숙박함
답변 제공: MK 님, 2023년 10월 18일
Dear GuestThank you for sharing your feedback on your recent stay with us. We're thrilled to hear that you found our hotel's location convenient for exploring Lyon .The whole team thank you again. We appreciate your feedback and hope that you will consider staying with us again in the future. The Front Desk

10/10 - 훌륭해요

Gina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was conveniently located. Quiet and safe. Close to attractions especially old town just across a bridge with great view. Close to restaurants and the city center.
2023년 9월에 1박 숙박함
답변 제공: MK 님, 2023년 10월 18일
Dear Guest, it's always a pleasure to see that the whole work of our team did help you having a wonderful stay in our city. Moreover, it's always convenient to see that the location of our hotel was up to your expectations. We hope to get the pleasure to welcome you again, for another stay in our beautiful city. Regards The Front Desk

10/10 - 훌륭해요

Henriette

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 5박 숙박함
답변 제공: MK 님, 2023년 10월 31일
Chère Cliente,Nous vous remercions d'avoir pris le temps de nous laisser votre avis suite à votre séjour dans notre établissement. Nous espérons avoir le plaisir de vous accueillir à nouveau.Cordialement La Réception

6/10 - 괜찮아요

Fredrik

2023년 10월에 1박 숙박함
답변 제공: Gwenn - Front Desk 님, 2023년 10월 12일
Dear Guest, We appreciate your feedback. Please let us know any specific areas where we can enhance your experience during your next visit. We look forward to the opportunity to serve you better.

8/10 - 좋아요

Ross 님, Mountain View

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Gwenn - Reception 님, 2023년 10월 12일
Dear Sir, Thank you for taking the time to grade your stay. We appreciate your feedback and hope to have the opportunity to make your next stay even better.

10/10 - 훌륭해요

JOHN

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: MK 님, 2023년 10월 31일
Dear Guest, We very much appreciate the fact that you took the time leaving us a grade. It's always a pleasure to get to see that all the effort that we put daily as been paying off. We hope to get the pleasure to welcome you againRegards The Front desk

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Grand Hotel Des Terrible
The hotel property needs major renovation to be considered a 4-star. I had to be switched 3 times because the safe deposit box in the rooms did not work. All 3 rooms had a distinct odor (mildew/fungus). The A/C needs cleaning. It had 1 elevator that can only fit 1 person + 1 luggage. The room keys are attached to a metal shaped bell that probably weighs the same as an 8 ounce bottled water. The stairs are steep and narrow. The furniture in the room are from the Renaissance era. The front desk staff were accommodating. I wanted to switch to Radisson Blue Hotel, but I had already paid $561 for 2 nights at this property. It was depressing to return to my hotel room after sightseeing all day.
2023년 10월에 2박 숙박함
답변 제공: La Direction 님, 2023년 10월 9일
Dear, We are sorry to learn that you did not spent a great time in our hotel. Our bulding is classified as a historic monument therefore is the architechiture complex and not standard. Usually our clients appreciate the spirit and the rooms that are furnished with Artdeco collectibles. Unfortunatly this style did not pleased you.Our team is making everyday efforts to provide you rooms perfectly fonctionnal and comfortable nevertheless you had this day bad luck with diffrent safe deposit box that were not working. Our technician staff is taking this subjet as a priority, in order not to get this issue again.Best regards

10/10 - 훌륭해요

Benoit

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Gwenn - Réception 님, 2023년 10월 12일
Cher Monsieur, Nous vous remercions infiniment pour votre excellente note! C'est un plaisir de savoir que votre séjour a été à la hauteur de vos attentes. Nous espérons vous accueillir à nouveau très bientôt.

10/10 - 훌륭해요

Sébastien

2023년 9월에 2박 숙박함
답변 제공: Gwenn - Réception 님, 2023년 10월 18일
Cher Monsieur, Merci pour votre excellente note suite à votre séjour. Nous espérons avoir le plaisir de vous accueillir de nouveau prochainement au cœur de la presqu'île lyonnaise.

10/10 - 훌륭해요

Sima

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 3박 숙박함
답변 제공: Gwenn - Reception 님, 2023년 9월 28일
Dear Guest, We are absolutely thrilled to receive your glowing five-star rating! Your feedback is immensely appreciated, and it warms our hearts to know that you had such an outstanding stay. We can't wait to have the privilege of welcoming you back for another exceptional experience.

10/10 - 훌륭해요

Neil

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great hotel. cannot rate it high enough.
2023년 9월에 1박 숙박함
답변 제공: Gwenn - Reception 님, 2023년 9월 28일
Dear Sir, thank you so much for awarding us a five-star rating! We are delighted that you had a fantastic experience during your stay. Your positive feedback means the world to us, and we look forward to the pleasure of hosting you again in the near future.

8/10 - 좋아요

Janette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Gwenn - Reception 님, 2023년 9월 28일
Dear Madam, Thank you for taking the time to rate your stay with us. We appreciate your feedback and are pleased to hear that you had an enjoyable experience. Your satisfaction is important to us, and we hope to have the pleasure of hosting you again in the future.

8/10 - 좋아요

Inger

좋아요: 청결 상태, 직원 및 서비스
Bra läge i Lyon
Centralt läge med gångavstånd till många attraktioner. Lyhört. Litet men ok rum. Bra A/C. Helt ok frukost. Vänlig personal. Tråkigt trapphus. Vi upplevde inte att hotellet var fyrstjärnigt.
2023년 9월에 2박 숙박함
답변 제공: Gwenn - Reception 님, 2023년 9월 28일
Dear Madam, Thank you for sharing your feedback following your stay in our establishment. We're pleased to hear that you found our central location convenient for exploring Lyon and that our staff was responsive and friendly. It's also great to know that you were satisfied with the room size, the effectiveness of the A/C, and the buffet breakfast we offered. However, we're sorry to hear that you didn't feel the hotel met your expectations for a four-star rating. Your perception is important to us, and we take your comments seriously in order to enhance our services and facilities to ensure that our guests have a comfortable and enjoyable stay. We appreciate your honesty, and we hope that despite this, you had an overall positive experience in Lyon. Should you decide to visit again, we would welcome the opportunity to host you and work to exceed your expectations.

8/10 - 좋아요

Atoussa

좋아요: 직원 및 서비스
2023년 8월에 1박 숙박함
답변 제공: MK 님, 2023년 9월 7일
Chère Cliente, Nous vous remercions d'avoir pris le temps de nous laisser un commentaire suite à votre séjour dans notre établissement. Il est toujours agréable de voir que votre séjour s'est bien passé. Nous espérons avoir le plaisir de vous accueillir à nouveau dans notre établissement. Belle journée Cordialement La Réception

10/10 - 훌륭해요

Natalie

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely place, each room has its own character. house keeping is on point. AC is working perfectly. We had great time staying at this hotel. It's in oldtown and easily walkable to many sight seeing places, as well as restaurants. Would definitely rebook next time in Lyon.
2023년 8월에 3박 숙박함
답변 제공: MK 님, 2023년 9월 2일
Dear Guest, The whole team of the Grand Hôtel des Terreaux thank you for taking the time to leave us this beautiful comment regarding your stay. It's always a pleasure to see that all the effort that we are putting everyday, in order to satisfy our guest, are actually paying. It will always be a pleasure to welcome you in our hotel for another stay, in another room, in our beautiful city. I wish you a wonderful day. Regards Maxime Front Desk

10/10 - 훌륭해요

Guillaume

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Gwenn - Réception 님, 2023년 8월 31일
Cher Monsieur, Nous vous remercions sincèrement pour votre belle note. C'est une véritable récompense pour toute l'équipe qui travaille dur pour offrir une expérience exceptionnelle à nos clients. Nous espérons vous recevoir de nouveau très prochainement.

10/10 - 훌륭해요

Annie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Gwenn - Réception 님, 2023년 8월 21일
Chère Madame, merci d'avoir pris le temps de partager votre retour suite à votre séjour chez nous. Nous vous remercions chaleureusement pour cette excellente notation et espérons avoir le plaisir de vous accueillir de nouveau lors de votre prochaine visite à Lyon.

10/10 - 훌륭해요

Evan 님, Lond

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is quite old fashioned in style and our room was tiny, but the location is great, it was quiet and comfortable and the staff could not have been nicer or more helpful. Highly recommended.
2023년 8월에 5박 숙박함
답변 제공: MK 님, 2023년 8월 15일
Dear Guest, We thank you very much for taking the time to leave us this nice comment regarding your stay. It's always a pleasure to see that all of our effort to satistify our customer during their stay has been paying. We hope to get the pleasure to welcome you again in our beautiful city of Lyon. Kind Regards MaximeFront desk

8/10 - 좋아요

Darrel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property & room have an older feeling to them but it is still very comfortable.
2023년 8월에 1박 숙박함
답변 제공: mk 님, 2023년 8월 9일
Dear Guest, We thank you for taking the time to leave us this beautiful comment regarding your stay. Indeed our rooms could have get you the feeling of older but it's our pride to keep the heritage of the classic French Hospitality and each of our room is different so free to you to visit another one on your next visit. We are hoping to get the pleasure to welcome you again in our hotel and in our beautiful city of Lyon.Regards Maxime Front Desk