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프리미어 리조트 음퐁고 프라이빗 게임 리저브 여행 후기

4 out of 5
프리미어 리조트 음퐁고 프라이빗 게임 리저브
N6 National Road, Macleantown, Eastern Cape

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 64개 이용 후기 중 34개" "
평점 8 - 좋아요. 64개 이용 후기 중 22개" "
평점 6 - 괜찮아요. 64개 이용 후기 중 5개" "
평점 4 - 별로예요. 64개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 64개 이용 후기 중 1개" "

9.2/10

청결 상태

8.8/10

직원 및 서비스

8.6/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Siyabulela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 1박 숙박함

8/10 - 좋아요

Zukiswa

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 2박 숙박함

8/10 - 좋아요

unathi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 4월에 2박 숙박함

8/10 - 좋아요

Nonhlanhla

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 12월에 2박 숙박함
답변 제공: None 님, 2021년 1월 11일
Good Morning Nonhlanhla. Thank you for your feedback Nonhlanhla, We look forward to welcoming you back to Mpongo. Regards Cosmas Gate.

10/10 - 훌륭해요

Gugulethu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect Tranquility
This is our frequent hideaway spot to detach from the busy life of work and family. It's perfect. Food is great. It's a very peaceful place within a nature reserve.
The veranda in our chalet
2020년 12월에 1박 숙박함
답변 제공: None 님, 2021년 1월 11일
Good Morning Gugulethu. Thank you for your lovely feedback, what a delightful reading. We look forward to welcoming you back to Mpongo. Regards Cosmas Gate.

10/10 - 훌륭해요

Nqobile

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I loved everything about our stay. Friendly staff😊 everything was amaxinh
2020년 3월에 1박 숙박함
답변 제공: None 님, 2020년 3월 25일
Good Day Nqobile. Trust you are well. We are glad that you had an awesome time here with us. We look forward to welcoming you again on your next stay. Kind Regards Cosmas Gate.

10/10 - 훌륭해요

Mrs Timothear Nontuthuzel

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
A Hide Out Break-Away
Our stay was amazing, only if we were informed prior to our arrival how the reception of mobile network is...? We could've rather opted on the rooms that had available WiFi excess..! Other than that it was relaxing. Thanks.
2020년 2월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Little piece of heaven
beautiful place to stay. Was very Accommodating and comfortable however network is very poor there and the WiFi was down during our stay.
2020년 2월에 3박 숙박함
답변 제공: None 님, 2020년 3월 15일
Dear Anonymous. Trust you are well. Thank you for your feedback of your stay. We are glad that you enjoyed your stay. We have launched our complain with Vodacom and MTN and coverage assessments were done.We are waiting for the two service providers to install boosters in our area. We look forward to welcoming you again on your next holiday break. Kind Regards Cosmas Gate.

10/10 - 훌륭해요

NOMBOVANE

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 1박 숙박함
답변 제공: None 님, 2020년 2월 27일
Good Morning Sir / Madam. Trust you are well. Thank you for your feedback, great to know that you had an awesome stay and we look forward to welcoming you again to Premier Mpongo Private Game Reserve on your next holiday break. Kind Regards Cosmas Gate.

8/10 - 좋아요

Unathi

2020년 1월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 2박 숙박함
답변 제공: none 님, 2020년 1월 6일
Good Day Anonymous. Thank you for your feedback that all went well with your stay. Regards Cosmas Gate.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Brand new, without much character
The MPongo Private Game Reserve was basically brand new when we stayed there (Jan'20). Very clean, if a bit corporate feel to it. Great big rooms and bathrooms with a view. Sadly no mosquito nets and plenty of mosquitoes. While service, rooms and food was all perfectly fine, it lacked some of the special touch of the other places we stayed at in SA.
2019년 12월에 1박 숙박함
답변 제공: None 님, 2020년 1월 6일
Good Day Anonymous. Thank you for your feedback its great to hear that you enjoyed your stay here with us. We will work hard to give you that special touch you have been getting at other places and hopefully on your next visit you will experience it. Looking forward to welcoming you here again. Regards Cosmas Gate.

10/10 - 훌륭해요

Nokuthula

좋아요: 청결 상태, 객실의 편안함
2019년 12월에 4박 숙박함

6/10 - 괜찮아요

Faisal

가족 여행
좋아요: 청결 상태, 객실의 편안함
2019년 12월에 1박 숙박함
답변 제공: Cosmas Gate. 님, 2020년 1월 1일
Dear Our Valued Guest, Thank you for your feedback, we appreciate it and value it.

8/10 - 좋아요

Thabo

좋아요: 청결 상태, 직원 및 서비스
The stay was a great one, but its just a few things that I feel can be fixed or adjusted for. 1. Comfort - A TV is a must, we can have guest fighting over one TV. 2. Condition - The road leading to riverside lodge is very bad.
2019년 9월에 1박 숙박함
답변 제공: None 님, 2019년 9월 16일
Dear Thabo. Thank you for your feedback on your stay. We are glad that you had good time with us despite a few things you mentioned we need to look at. The concept at the River Lodge where you stayed is pure indulgence with nature and hence we don't have TVs in the rooms but in our communal lounge area. We will resurface our roads to the lodge as mentioned. We look forward to welcoming you again on your next holiday/weekend break. Kind Regards Cosmas Gate.

8/10 - 좋아요

Shannon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay. Awesome staff, excellent facilities
2019년 8월에 2박 숙박함
답변 제공: Cosmas Gate 님, 2019년 8월 12일
Good Morning Shannon. Thank you for your feedback. We are glad that you enjoyed your stay and the great service you received from our staff. Kind Regards Cosmas Gate - Front Office Manager.

10/10 - 훌륭해요

Tendai

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mpongo
Amazing place to stay. Perfect place for a family
2019년 7월에 1박 숙박함
답변 제공: None 님, 2019년 7월 15일
Good Day Tendai. Thank you for your feedback, we are glad that you enjoyed your stay with us here. We look forward to hosting you again when you take another retreat break. Kind Regards Cosmas Gate - Front Office Manager.

10/10 - 훌륭해요

ZANELE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best getaway ever💃💃
It's an amazing refreshing experience and the peace and quietness of the place tops it all. Definitely coming again and will recommend to my friends and colleagues.
2019년 3월에 1박 숙박함
답변 제공: Mpongo 님, 2019년 3월 5일
Dear Zanele thank you

8/10 - 좋아요

Lizo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 1박 숙박함
답변 제공: Mpongo 님, 2019년 3월 5일
Dear Lizo Thank you

8/10 - 좋아요

Katrin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tolle Lage sehr ruhig. Keine Klima.
Direkt in einem Wildreservat mit vielen Tieren. Wenn man von unten zum Hotel Fährt ist die Straße der Horror. Den Weg zur Riverlodge darf man auch nur mit dem Auto fahren wegen der Tiere und man sollte besser nüchtern sein ;)
2019년 1월에 1박 숙박함
답변 제공: Martin 님, 2019년 1월 18일
Good day Katrin Thank you

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The room and the environment was amazing. The only criticism I have is that they only offer buffet and you can not order off a normal menu. We went off the resort to obtain food at a near by restaurant for a reasonable price.
2018년 12월에 2박 숙박함
답변 제공: Mr G 님, 2019년 1월 9일
Dear Our Esteemed Guest. Thank you for your valued feedback. We will discuss your feedback with the Chef and see what alternatives we can offer apart from the buffet. We are however glad that you had good time here with us and that we look forward to welcoming you in future. Kind Regards Cosmas Gate - Front Office Manager

10/10 - 훌륭해요

Mr d

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Interesting & different place to stay, recommende
Easy to find as well signposted from main road. quick efficient check in and transfer from main lodge to satellite lodge about 2km in the park by the river where there was lots of tame wildlife- warthog, gazelle, hornbill - wandering around. Room was huge with four poster bed and bath tub in one corner with separate shower and toilet. large terrace with settee and untroubled by bugs, even at dusk. only drawback was need to drive back to main area for dinner which was a reasonably priced buffet overlooking the waterhole area which had lots of wildlife- peacocks, bunnies, gazelle, lions (thankfully caged), thoroughly recommended
2018년 11월에 1박 숙박함
답변 제공: Mpongo 님, 2018년 11월 20일
Good day David thank you,

8/10 - 좋아요

실제 이용하신 고객

2018년 10월에 2박 숙박함
답변 제공: Martin 님, 2018년 12월 10일
Thank you

6/10 - 괜찮아요

Eric C Mc Gee

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Room fot improvement
Lack attention to detail. Cotaage had two baths and not one had a bath plug. Windowas was dirty and person on dutu during day at River cottage was not able to answer out questions refarding dinner arrangements. Lodge OK but can be so much better.
2018년 10월에 1박 숙박함
답변 제공: Mpongo 님, 2018년 11월 20일
Dear Eric, thank you we will attend

10/10 - 훌륭해요

Mbalenhle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall stay
The staff is friendly and welcoming. Rooms are more than what you expect.. Their service is excellent. I'll definitely come back.
2018년 9월에 2박 숙박함
답변 제공: Mpongo 님, 2018년 11월 20일
Good day Mbalenhle, thank you see you soon

8/10 - 좋아요

Sakhumzi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 2박 숙박함
답변 제공: Mpongo 님, 2018년 11월 20일
Dear Sakhumzi, thank you

8/10 - 좋아요

sandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good food andvLovely room. Sunken bathtub with garden view just lacks a TV in the room but have been told they will be installed shortly.
2018년 5월에 1박 숙박함

10/10 - 훌륭해요

Eugen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Neli 님, Capitec bank in East London

좋아요: 청결 상태, 직원 및 서비스
Friendliest staff ever
i had a great stay bHut would much prefer Riverside lodge next time am around.Huberta is not so pleasant

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good value
Luxurious room with private veranda to watch antelope, ostrich and monkeys wandering through grounds. Plentiful game in reserve. Note no TV, fridge or air con in room. Lunchtime food in main restaurant very disappointing but excellent entertainment from hippo pool. Great evening braai and set menu at separate lodge.

8/10 - 좋아요

Not Provided 님, København

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Very relaxing
Excellent lodge with very comfortable rooms and a great place to relax.

10/10 - 훌륭해요

Kyle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Must stay
This place was amazing!! The food is delicious!!

2/10 - 너무 별로예요

DEBRA 님, Melbourne

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Smelly bedding with very slow service at meals
We stayed in the lodge, which was several kilometres from reception, in the bush. Only one other couple were staying there. No security was provided for us overnight and we felt very unsafe and vulnerable. The swimming pool was dirty and full of particles and mould. Our bed stunk strongly of body odour and the smell was so bad that it kept us awake. We don't think the bedding was clean or fresh. The toilet smelled of stale urine. At breakfast and dinner the service was extremely slow between courses. The sausage served at breakfast was undercooked inside. We couldn't wait to leave.

8/10 - 좋아요

Jim 님, UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A pleasant 2 days break on a long drive
I chose Mpongo for a break whilst driving south from Durban to Cape Town. An excellent choice for me - moreover because there were few other guests and I could please myself. Still seemed to be quite a lot of work going on around the cpmplex.

8/10 - 좋아요

Rodrick 님, Johannesburg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great getaway for the family.
Arrived and at checkin I didn't quite like the room they had prepared for us at and the Huberta Lodge. After a lengthy discussion with management we finally reached an agreement, I paid a little extra and was upgraded to the nicer River Lodge. Room Tip: River Lodge is the one you see in most of the picture gallery and was worth the extra charge. Thomas our fantastic host and guide drove us to our new rooms were Portia settled us in and made us feel at home. Our new room was what I had initially expected, it had plenty of room and was very comfortable. We had a little tour of River Lodge which sits in a valley with luscious surroundings and wildlife. We had some Nyala grazing outside by our patio. The swimming pool did need some attention it took two days for them to get it into a condition that we could swim. All in all we had a memorable great stay. The highlight was dinning at the waterhole, the food was always delicious thanks to our chef Aubrey. Will certainly pay another visit.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
animals outside your window
Our stay was only one night but was still fantastic. On Arrival we arrived at our room to find hippos outside the living room window as well as a few other animals throughout the day. As we were in the house we were picked up and driven down to the lodge for our evening meal. We would highly recommend the early morning bush walk the guides were fantastic and very knowledgeable we were even able to get quite close to a family of giraffes. This is definitely somewhere we would recommend.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스
stay was not good
Not good due to condition of bathroom

10/10 - 훌륭해요

Michael 님, Offenburg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
sehr schöne Ünterkunft in der Natur vor allem für
- sehr schöne Ünterkunft in der Natur - wir hatten ein Eckzimmer, welches sehr groß war und 2 Terassen hatte - der Service war sehr gut - uns wurde extra wegen unserer kleinen Tochter ein extra Game drive organisiert - sehr schön für Kinder

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Our not so nice stay at Mpongo Game Reserve
We received a very warm welcome from Mr Vermuelen and he provide exceptional concierge services. Mr Vermeulen went out of his way to ensure that we were well taken care of on arrival. stones. The guest rooms are comfortable but the bathroom need renovation. The bathroom gadgets are rusted. The shower should be changed. The wardrobes are damp. Maybe the owner should invest in a proper ply room to keep the kids occupied taking into account the Mpongo is about 35km from East London. The owner to invest in another swimming pool that can be located closer to the Hubert Lodge. The family had to travel to the five star lodge (as it is called) for the kids to swim. I must say that we did not feel welcome at the swimming pool that is located at the five star lodge considering the attitude of the gentleman that was there. One could actually sense subtle racism especially from Justin who was at the restaurant. The Hubert restaurant is well located and allows you to view the hippo whilst enjoying you breakfast. However the breakfast menu is very limited and lacks variety. On the day of departure, breakfast was not ready at 8am and yet we had been told that breakfast starts at 7am. I would not advise any of our black family or friends to visit Mpongo because of our experience, but otherwise change of attitude from the white employees will go a long way in ensuring that people enjoy their stay at Mpongo.

8/10 - 좋아요

Sinovuyo 님, Port Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful weekend
We had a great stay but the weekend was very short and we must come again! I loved the fact that there is no tv in the rooms because it gives you time to bond with your partner. The view from the room was just beautiful and the surroundings are just peaceful and you can just sit and appreciate nature

10/10 - 훌륭해요

Lance 님, Atlanta, GA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mpongo Private Game Review
The staff was excellent in all aspects. They went out of the way to accommodate our travel and make sure we were happy, which we were. We were sad we could not stay longer due to other travel requirements.

10/10 - 훌륭해요

Lance 님, Atlanta, Georgia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful experience
The staff was fantastic. They bent over backwards for us. Family of 7 traveling for the first time in South Africa.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The staff was friendly, and assisted us with om service. overalll this is false advertising, the bed was hard.

8/10 - 좋아요

Dion & Georgina 님, Brisbane, Australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Peace and quiet
Thank you to the entire staff, especially our host Clive, for the great experience at Mpongo Park. We thoroughly enjoyed the peace and quiet. The game viewing, especially the buck grazing on the lawns in the early morning and the hippos in the restaurant dam, were an added bonus to the stay that we enjoyed. The game stories around the pub were great as well Clive. All the best.

10/10 - 훌륭해요

Brian 님, New Zealand

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great experience
Astounded at what this game park had to offer. After a morning game tour we sadly left this amazing hotel.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hippoviewing from breakfast table
a very nice lodge in a private game park. Guests are welcome for free game drives. Animals can come almost to the Restaurant. A pleasant stay.

10/10 - 훌륭해요

Liliana 님, Centurion, Souh Africa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
excellent place :)
very nice game reserve; lots of animals; excellent rooms

10/10 - 훌륭해요

Albert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stunning game farm close to East London
A warm welcome, outstanding facilities and world class game drive. Will definitely visit again.

10/10 - 훌륭해요

NICHOLAS 님, Isle of Wight

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Heaven in Africa
Hotel a little hard to find just take note how far out of city it is - but a great safari venue.

10/10 - 훌륭해요

KB 님, Essex

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quiet location and full of wildlife.
Good locaion down a dirt track. Pleabty of wildlife in the grounds and more to see on the game drives. Nice restaurant for breakfast and evening meals and able able to wath Hippos in the lake.