외관

베스트 웨스턴 리버사이드 인 여행 후기

2.5 out of 5
베스트 웨스턴 리버사이드 인
2400 Riverside Dr, Macon, GA

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1012개 이용 후기 중 448개" "
평점 8 - 좋아요. 1012개 이용 후기 중 318개" "
평점 6 - 괜찮아요. 1012개 이용 후기 중 134개" "
평점 4 - 별로예요. 1012개 이용 후기 중 59개" "
평점 2 - 너무 별로예요. 1012개 이용 후기 중 53개" "

8.2/10

청결 상태

8.6/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Mary

연인과의 여행
Great breakfast. Very nice roomy breakfast area. Nice room, very clean and comfortable bed.
2024년 3월에 1박 숙박함
답변 제공: manager 님, 2024년 3월 28일
Thank you so much for staying with us. Hope to see you again.

6/10 - 괜찮아요

Marivel 님, Kalamazoo

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
For the price it’s worth it. They have free breakfast and the staff is really nice. It’s not a 5 star hotel but was what me and my family needed while traveling.
2024년 3월에 1박 숙박함
답변 제공: manager 님, 2024년 3월 28일
Thank you so much for staying with us. Hope to see you again.

8/10 - 좋아요

Gisele

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The temperature in the room was very cold much too cold to have a shower.
2024년 3월에 1박 숙박함
답변 제공: manager 님, 2024년 3월 25일
We are extremely sorry for the inconvenience. We will try to improve the areas of your concern.

6/10 - 괜찮아요

Dale

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Got bit by bugs. Halls need updating, the rugs smell.
2024년 3월에 1박 숙박함
답변 제공: manager 님, 2024년 3월 24일
We are extremely sorry for the inconvenience. We will try to improve the areas of your concern.

10/10 - 훌륭해요

Denise

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The only negative is there is no grassy area if you have dogs
2024년 3월에 1박 숙박함
답변 제공: manager 님, 2024년 3월 19일
We are extremely sorry for the inconvenience caused. Thank you for staying with us. Hope to see you again.

6/10 - 괜찮아요

hailey

People next to us had a dog barking all through the night so was hard for two toddlers to actually sleep. Room was clean, service was fast
2024년 3월에 1박 숙박함
답변 제공: manager 님, 2024년 3월 19일
We are extremely sorry for the inconvenience caused. Thank you for staying with us. Hope to see you again.

6/10 - 괜찮아요

Stewart 님, Saskatoon

연인과의 여행
Hard to understand English from clerk at reception. Bit of a smell on room
2024년 3월에 1박 숙박함
답변 제공: manager 님, 2024년 3월 18일
Thank you for staying with us. Hope to see you again.

4/10 - 별로예요

Stephanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The room and hallway had a weird smell- the room actually smelt like wet dog- the bed was very uncomfortable- was like sleeping on the floor. My body hurt in the morning. There was music playing loudly somewhere, no elevator- we had to lug our luggage up a flight of stairs. The breakfast - the sausages were floating in water. It was wrong. Coffee and toast were decent
2024년 3월에 1박 숙박함
답변 제공: manager 님, 2024년 3월 11일
We are extremely sorry for the inconvenience caused. Thank you for staying with us. Hope to see you again.

10/10 - 훌륭해요

Susan

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked everything about the property. Very clean and comfortable rooms. Nice area set up for pets.
2024년 3월에 1박 숙박함
답변 제공: manager 님, 2024년 3월 7일
Thank you for staying with us. Hope to see you again.

8/10 - 좋아요

Jim

좋아요: 청결 상태, 직원 및 서비스
I forgot some items in the room and the staff kept them safe until I could return to pick them up. I appreciated their honesty and integrity in returning my belongings.
2024년 3월에 1박 숙박함
답변 제공: manager 님, 2024년 3월 7일
Thank you for staying with us. Hope to see you again.

4/10 - 별로예요

Carol Ann

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room smelled horrible, a very weird smell. The toilet flushed like a lazy river, did not know it it would flush.
2024년 2월에 1박 숙박함
답변 제공: manager 님, 2024년 3월 5일
We are extremely sorry for the inconvenience caused. Thank you for staying with us. Hope to see you again.

10/10 - 훌륭해요

Martha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and affordable.
2024년 3월에 1박 숙박함
답변 제공: manager 님, 2024년 3월 5일
Thank you for staying with us. Hope to see you again.

6/10 - 괜찮아요

William

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had an on-site restaurant, which we tried, and were not impressed! Otherwise a typical Best Western
2024년 2월에 1박 숙박함
답변 제공: manager 님, 2024년 3월 4일
Thank you for staying with us. Hope to see you again.

10/10 - 훌륭해요

Marc

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: manager 님, 2024년 3월 4일
Thank you for staying with us. Hope to see you again.

10/10 - 훌륭해요

Yvonne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved it!!
2024년 1월에 1박 숙박함
답변 제공: manager 님, 2024년 3월 3일
Thank you for staying with us. Hope to see you again.

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: manager 님, 2024년 3월 4일
Thank you for staying with us. Hope to see you again.

8/10 - 좋아요

Jeffrey

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Asked for a non smoking room and was told it was non smoking and get in there and reaped of smoke and weed. They did give us another room that was great!
2024년 3월에 1박 숙박함
답변 제공: manager 님, 2024년 3월 3일
We are extremely sorry for the inconvenience caused. Thank you for staying with us. Hope to see you again.

8/10 - 좋아요

Rick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was very satisfactory
2024년 2월에 1박 숙박함
답변 제공: manager 님, 2024년 3월 3일
Thank you for staying with us. Hope to see you again.

10/10 - 훌륭해요

VanDoren

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like everything
2024년 2월에 1박 숙박함
답변 제공: manager 님, 2024년 3월 1일
Thank you for staying with us. Hope to see you again.

8/10 - 좋아요

Janice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: manager 님, 2024년 3월 1일
Thank you for staying with us. Hope to see you again.

6/10 - 괜찮아요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Price is okay.
2024년 2월에 1박 숙박함
답변 제공: manager 님, 2024년 2월 28일
Thank you staying with us. Hope to see you again

2/10 - 너무 별로예요

Sharlene

반려동물 동반 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Floors were filthy and there were “short” hairs in the tub. Had to have service come out to take care of the tv. I left in the middle of the night as I felt gross there Did avail myself to any “breakfast “
2024년 2월에 1박 숙박함
답변 제공: manager 님, 2024년 2월 27일
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Deborah

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I’ve room for the cost
2024년 2월에 1박 숙박함
답변 제공: manager 님, 2024년 2월 25일
Thank you staying with us. Hope to see you again

10/10 - 훌륭해요

Jaylen

좋아요: 청결 상태
2024년 2월에 2박 숙박함
답변 제공: manager 님, 2024년 2월 24일
Thank you for staying with us. Hope to see you again.

10/10 - 훌륭해요

Rhonda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cllean rooms and easy check-in
2024년 2월에 1박 숙박함
답변 제공: manager 님, 2024년 2월 22일
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 - 괜찮아요

Robert

2024년 2월에 1박 숙박함
답변 제공: manager 님, 2024년 2월 19일
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

Henry

Great
2024년 2월에 1박 숙박함
답변 제공: manager 님, 2024년 2월 19일
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

Jill

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
We stayed for a wrestling tournament. Don't like that between buildings there is no covering so you are going to get wet just to go to breakfast. Free. Nest hotel scrambled eggs i will say. Check in easy
2024년 2월에 2박 숙박함
답변 제공: manager 님, 2024년 2월 19일
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Karl

2024년 2월에 1박 숙박함
답변 제공: manager 님, 2024년 3월 21일
Thank you for staying with us. Hope to see you again.

6/10 - 괜찮아요

Margaret 님, London

가족 여행
The hotel was near the freeway, but in an inconvenient area of town. We were not able to find a restaurant for dinner nearby. The hallways had a very strong cigarette odor. There is no elevator for guests.
2024년 2월에 1박 숙박함
답변 제공: manager 님, 2024년 2월 15일
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 - 괜찮아요

Giovanni

좋아요: 직원 및 서비스
별로예요: 청결 상태
Bad: -The covers for the box springs (bed) were dusty -The headboard was stained -The bathtub was dirty or stained - The furniture was stained -The heating unit was dirty Good: -Many choices for breakfast, delicious and plentiful -The staff member in the breakfast room was helpful and nice -Some of the common areas were renovated and look nice, however others are dated and dark I won’t stay at this hotel in the future
2024년 2월에 1박 숙박함
답변 제공: manager 님, 2024년 2월 13일
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 - 괜찮아요

Nailed It

가족 여행
별로예요: 숙박 시설 상태 및 시설
There is no elevator so if you are staying on the second floor you have to carry your heavy suitcases up steps which was very inconvenient and slightly dangerous.
2024년 1월에 1박 숙박함
답변 제공: manager 님, 2024년 2월 13일
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

MARGARET

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: manager 님, 2024년 2월 13일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Larry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very pleasant.
2024년 2월에 1박 숙박함
답변 제공: manager 님, 2024년 2월 13일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 - 괜찮아요

Don

가족 여행
좋아요: 청결 상태, 직원 및 서비스
This is an older property. It has been updated and is clean but some things are tired...like the sofa in the room that you could not get out of when you sat in it and the desk chair that sunk when you sat in it at the desk and the bath tub that drained slowly. Bed was good. The biggest issue...the in-room heater/air conditioner kept the room at about 85 degrees. You could adjust the temperature on the unit but it did not impact the operation of the unit - it just pumped out hot air making the room almost unbearable. Turned it off when we went to bed but room got too cold -within 30 minutes of turning it on we had excessive heat. We stayed here hoping to avoid noise from I75/bypass traffic we had experienced in other Macon accommodations. Better but still heard traffic noise all night. Breakfast was pretty good - great hostess on duty who kept everything well-stocked, clean and made everyone welcome. Would rate a 2/3 - probably would not return for other than one night stays.
2024년 1월에 1박 숙박함
답변 제공: manager 님, 2024년 1월 30일
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

Geraldine 님, Leesburg, Fl

2024년 1월에 1박 숙박함
답변 제공: manager 님, 2024년 2월 13일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Alex

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: manager 님, 2024년 2월 13일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 - 괜찮아요

Gerald

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: manager 님, 2024년 2월 13일
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 - 별로예요

Larry

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy access to express way. The water did not drain well in the bathtub; Tiles coming from around the bathtub, bathroom had a musty odor.
2024년 1월에 1박 숙박함
답변 제공: manager 님, 2024년 1월 30일
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Linda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
I feel a little unsafe. Not well lit outside.
2024년 1월에 1박 숙박함
답변 제공: manager 님, 2024년 2월 13일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - 좋아요

Ruth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice clean facility. The only complaint that I had was that we could not regulate the heat in our room - too hot. Had to turn completely off at 3 a.m. as it was too hot to sleep. Ridiculous to turn on air conditioner as it was only about 40 degrees outdoors.
2023년 12월에 1박 숙박함
답변 제공: manager 님, 2024년 2월 13일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 - 너무 별로예요

Joel

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: manager 님, 2024년 2월 13일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - 좋아요

Dina B.

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Beautiful place and super nice people. Bed was very comfy. ONLY complaint was the water pressure. Shower barely trickled out. Other than that, great stay.
2023년 12월에 1박 숙박함
답변 제공: manager 님, 2024년 2월 13일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Lisa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: manager 님, 2024년 1월 30일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 478 743 6311.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - 훌륭해요

Dennis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: manager 님, 2024년 2월 13일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 - 괜찮아요

Roger

Room had an odor when we walked in.
2023년 12월에 1박 숙박함
답변 제공: manager 님, 2024년 2월 13일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Luana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Older building nicely updated. Clean, but some lingering smoke odor.
2023년 12월에 1박 숙박함
답변 제공: manager 님, 2024년 2월 13일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

kristi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly recommend!
Amazing relief after having to leave a motel (6 minutes down the street). This place had a great complimentary breakfast, comfortable beds, and great service!
2023년 12월에 1박 숙박함
답변 제공: manager 님, 2024년 1월 30일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 478 743 6311.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: manager 님, 2024년 2월 13일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Debbie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not fancy, but clean and very comfortable. Great breakfast. We will stay here again. Good value for your money.
2023년 12월에 1박 숙박함
답변 제공: manager 님, 2024년 1월 30일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 478 743 6311.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.