The front staff are very nice, easy check in, went to the assigned room, the AC was making a very loud noise, which they were unaware. Went downstairs and changed for another room…2nd one was worse, no noise, however, stained pillows and hairball on the floor. I didn’t want to complain again, so just went downstairs ask for 2 more pillows, was told they don’t have anymore pillows….rooms are dated and not very clean.