야외 수영장

로열 사보이 - 오션 리조트 - 사보이 시그니처 여행 후기

5 out of 5

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 130개 이용 후기 중 90개" "
평점 8 - 좋아요. 130개 이용 후기 중 34개" "
평점 6 - 괜찮아요. 130개 이용 후기 중 3개" "
평점 4 - 별로예요. 130개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 130개 이용 후기 중 2개" "

9.4/10

청결 상태

9.6/10

직원 및 서비스

9.6/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

Felipe 님, Bernex

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Un bel hOtel, piscine et ocean incroyable par contre ca sent le vieux c est désagréable...et il faut faire quelque chose!
2023년 10월에 7박 숙박함
답변 제공: Royal Savoy 님, 2023년 10월 30일
Chère invitée, cher invité,Nous vous remercions d'avoir pris le temps de commenter votre récente visite au Royal Savoy.Votre évaluation et vos commentaires sont très appréciés. Nous nous réjouissons de vous accueillir à nouveau très bientôt !Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées,Luísa CorreiaHotel Manager

10/10 - 훌륭해요

Miguel

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outstanding, everything is excellente. Maybe just need to improve the gym.
2023년 9월에 3박 숙박함
답변 제공: Royal Savoy 님, 2023년 10월 9일
Sunny greetings from Madeira!We trust you had a safe and pleasant flight home.Thank you for sparing a moment of your time to review your recent stay at the Royal Savoy. We are very happy to hear that you enjoyed your stay with us. Your rating and kind words are much appreciated.It would be a true pleasure and privilege to welcome you back to Madeira and to our hotel.Meanwhile, we are entirely at your disposal should you need any assistance.Kind regards and Muito Obrigada!Luísa CorreiaHotel Manager

10/10 - 훌륭해요

Eric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel
A truly great hotel and good value. One of the reasons I selected it - and one of the features I really liked - is that they provide the option to swim in multiple outdoor pools and also access a protected area in the sea immediately adjacent to the outdoor pools. It's wonderful to swim in the sea and the water there is relatively warm.
2023년 6월에 4박 숙박함
답변 제공: Royal Savoy 님, 2023년 6월 28일
Dear valued Guest,Thank you for sparing a moment of your time to review your recent stay at the Royal Savoy. We are delighted to learn that you thoroughly enjoyed your stay with us. Your perfect rating and kind words highlighting our pools are greatly appreciated.We look forward to welcome you back to once again provide you with the highest level of service you have come to expect from us.Kind regards and Muito Obrigada!Luísa CorreiaHotel Manager

8/10 - 좋아요

Undeleeb

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Decent location from the city great views pleasant room
2023년 4월에 7박 숙박함
답변 제공: Royal Savoy 님, 2023년 5월 4일
Dear Guests,Thank you for sparing a moment of your time to review your recent stay at the Royal Savoy. We are happy to learn that your enjoyed your stay with us, your rating and kind words are much appreciated.We look forward to your next visit to our amazing Island and to the Royal Savoy.Kind regards and Muito Obrigada!Luísa CorreiaHotel Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 7박 숙박함
답변 제공: Royal Savoy 님, 2023년 4월 27일
Dear Guest, Thank you for sparing a moment of your time to review your recent stay at the Royal Savoy. We are thrilled to know that you thoroughly enjoyed your stay with us. Your rating is much appreciated. We look forward to welcoming you back in the not too distant future. Kind regards and Muito Obrigada! Luísa Correia Hotel Manager

10/10 - 훌륭해요

Bernice

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Royal Savoy is right on the ocean, so views are beautiful. The pool area is nice and they also have an indoor pool which was great as we were there in March. Our room was spacious with a nice decor. You can walk into the heart of Funchal which has many wonderful restaurants and sights to see.
2023년 3월에 7박 숙박함
답변 제공: Royal Savoy 님, 2023년 3월 31일
Dear valued guest,We are delighted to have received your review of your recent stay at the Royal Savoy. Your rating and kind words highlighting our location with its views plus our spacious rooms are greatly appreciated.We look forward to welcoming you back to provide you once again, with the highest level of service the Savoy Signature Group is renowned for.Kind regards and Muito Obrigada!Luísa CorreiaHotel Manager

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fabulous in every way
2023년 2월에 9박 숙박함
답변 제공: Royal Savoy 님, 2023년 3월 6일
Dear Guest,Thank you for taking the time to review your recent stay at the Royal Savoy. We are very happy to know that you enjoyed your stay with us, your rating and kind words are much appreciated.We look forward to welcoming you back in the not too distant future.With our kindest regards,Luísa CorreiaHotel Manager

10/10 - 훌륭해요

Nicholas

2023년 1월에 8박 숙박함
답변 제공: Royal Savoy 님, 2023년 2월 20일
Dear valued guest Nicholas,Thank you for taking the time to review your recent stay at the Royal Savoy. We are delighted to learn that you thoroughly enjoyed your stay with us, your top rating is greatly appreciated.We look forward to your next visit where we will once again provide you with highest level of service the Savoy Signature Group is renowned for.Kind regards and Muito Obrigada!Luísa CorreiaHotel Manager

10/10 - 훌륭해요

Jose Luis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was clean, the staffing was really kind.
답변 제공: Royal Savoy 님, 2023년 1월 9일
Dear Mr. José Luís,Thank you for reviewing your recent stay at the Royal Savoy.We are very happy to know that you thoroughly enjoyed your stay with us highlighting our staff and cleanliness.We look forward to welcoming you back in the very near future.Kind regards and Muito Obrigada!Luísa CorreiaHotel Manager

10/10 - 훌륭해요

Julia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr komfortables Hotel mit gutem Service
답변 제공: Royal Savoy 님, 2023년 1월 5일
Liebe Frau Julia,vielen Dank, dass Sie sich die Zeit genommen haben, Ihren kürzlichen Aufenthalt im Royal Savoy zu bewerten.Wir freuen uns, dass Sie Ihren Aufenthalt bei uns genossen haben. Ihre Bewertung und Ihre freundlichen Worte wissen wir sehr zu schätzen.Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen und Muito Obrigada!Luísa CorreiaHotel Managerin

8/10 - 좋아요

Kurt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Traditionsreiches Hotel mit sehr schöner Poolanlag
Ein schönes Hotel mit etwas verstaubter Einrichtung. Die Gäste sind auch etwas ins Alter gekommen. Der Service ist aber ausgezeichnet.
2022년 11월에 4박 숙박함
답변 제공: Royal Savoy 님, 2022년 11월 28일
Sehr geehrter Herr Kurt,vielen Dank für Ihre freundliche Bewertung Ihres kürzlichen Aufenthalts im Royal Savoy. Es freut uns sehr zu hören, dass Sie Ihren Aufenthalt bei uns sehr genossen haben. Ihre Bewertung und Ihre Kommentare, die den Service und den Poolbereich hervorheben, wissen wir sehr zu schätzen.Wir freuen uns auf Ihren nächsten, hoffentlich baldigen Besuch, um Ihnen wieder den besten Service und die herzliche madeirensische Gastfreundschaft zu bieten.Mit freundlichen Grüßen und Muito Obrigada!Luisa Correia Hotel Managerin

10/10 - 훌륭해요

Daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The best pool area
2022년 7월에 5박 숙박함
답변 제공: Royal Savoy 님, 2022년 7월 25일
Dear Mr. Daniel, Thank you for taking the time to review your experience at the Royal Savoy, we appreciate your perfect rating and kind words. We look forward to your next visit and providing you once again with the high quality service the Savoy Signature Group is renowned for. Kindest regards and Muito Obrigada! Luísa Correia Hotel Manager

10/10 - 훌륭해요

Jean-Marc

2022년 7월에 3박 숙박함
답변 제공: Royal Savoy 님, 2022년 7월 18일
Dear Mr. Jean-Marc, We are very happy to learn that you thoroughly enjoyed your stay at the Royal Savoy. We appreciate your perfect rating. We look forward to your next visit! Kindest regards, Royal Savoy Team

10/10 - 훌륭해요

Minna Marketta

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 7월에 7박 숙박함

10/10 - 훌륭해요

catherine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just in front of the sea. Close to funchal accessible by foot.wonderful hotel well decorated, extremely clean. Excellent staff customer oriented very friendly. Magnifique breakfast..we full recommande this hotel
2022년 2월에 21박 숙박함
답변 제공: Royal Savoy 님, 2022년 3월 22일
Dear Ms. Catherine, Warm greetings from the Royal Savoy Hotel & Resort in beautiful sunny Funchal! Thank you for having taken the time to evaluate your visit and we are delighted to receive your perfect 100% rating and positive comments on our staff, location, decor and service. It was a pleasure having you as our guests and we hope that we can welcome you back soon for another ‘excellent’ holiday experience together with warm Madeiran hospitality. Muito Obrigada. Luisa Correia Hotel Manager

8/10 - 좋아요

Dan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Generally a great experience. Though I must say not a children family kind of hotel. The client target is within elderly fussy people. The restaurant is to pretentious for a children family. The menu doesn't really have children's kind of food and you feel quite uncomfortable with all the elderly guests looking rather disturbed by your noisy naughty little ones.. But apart from that, the hotel looks great and swimming pools are great!
2022년 2월에 5박 숙박함
답변 제공: Royal Savoy 님, 2022년 3월 8일
Dear Mr. Dan, Warm greetings from the Royal Savoy Hotel & Resort in beautiful sunny Funchal! Thank you for your preference in our hotel as well as for taking the time to comment on your recent stay with us, which we greatly appreciate. Needless to say, we are most grateful for your rating and hopefully, it will not be too long before we can welcome you back. Muito Obrigado. Luisa Correia Hotel Manager

6/10 - 괜찮아요

Pravinchandra

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 2월에 10박 숙박함
답변 제공: Royal Savoy 님, 2022년 2월 19일
Dear Mr. Pravinchandra, Thank you for being our guest. We appreciate your valuable feedback! Best regards and Muito Obrigada. Luisa Correia Hotel Manager

10/10 - 훌륭해요

Russell

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Royal Savoy has the feel and ambience of a long-established quality hotel even though it is a relatively modern building. It is set on a cliff by the sea, with the entrance on the 8th floor and rooms down to the ground at sea level. Staff are friendly, helpful and efficient without being patronising. All speak good English. Food is top quality, with a variety of restaurants inside and out serving everything from snacks to a full meal. The included breakfast was as good as, and generally better than, any we have experienced in any of the hotels we have stayed in at home or abroad. We had a room service dinner on our first night (been up since 4am to catch the flight) and it was like a full silver service. There are several good local restaurants (the best is X-Tonel) but sadly some have closed due to the covid problems. The grounds and outdoor pools are well maintained and clean with helpful staff always ready to set up the parasols and help you settle down for a relaxing time. There is a good indoor pool and a decent gym with various machines. Spa treatments are also available. In summary a top quality hotel whose staff care about their guests. We have stayed there several times and will go again. We even prefer it to Reids!
2022년 2월에 7박 숙박함
답변 제공: Royal Savoy 님, 2022년 2월 19일
Dear Mr. Russell, Warm greetings from the Royal Savoy Hotel & Resort in beautiful sunny Funchal! It is so kind of you to leave your excellent feedback together with your 5/5 perfect rating following your recent stay with us. Equally, we are grateful to you for highlighting the many qualities that define our hotel and services, from the warm welcome plus our prime oceanfront location and beautiful surroundings to the first class and courteous service you received from our staff and much more… We do hope that if you return to our beautiful island, the Royal Savoy is the first place on your list to revisit and we look forward to providing you with the same level of hospitality during your next stay. Muito Obrigada. Luisa Correia Hotel Manager

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Hotel
Hotel is clean, the staff are friendly and the food was good quality with vegetarian and vegan available. Good location by the sea. No beach though. Quite an uphill climb near the Hotel when coming back from the town Lots of shops and restaurants close by. We stayed 10 nights and had very good weather throughout. Enjoyed our first time in Madeira
2022년 2월에 10박 숙박함
답변 제공: Royal Savoy 님, 2022년 2월 19일
Dear Valued Guest, Warm greetings from the Royal Savoy Hotel & Resort in Funchal! Thank you for your preference and for taking the time to comment on your recent stay with us, which we greatly appreciate. We are extremely pleased to hear that you thoroughly enjoyed your holiday, in particular our prime and convenient location on the seafront with excellent leisure facilities... ideal for relaxing. We very much look forward to welcoming you back in the near future. Muito Obrigada. Luisa Correia Hotel Manager

8/10 - 좋아요

Paul

2022년 1월에 7박 숙박함

10/10 - 훌륭해요

eric

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super sejour
Tres bon hotel. Tres bonne chambre. Tres calme. Proche du centre et de la marina.
2022년 1월에 3박 숙박함
답변 제공: Royal Savoy 님, 2022년 1월 10일
Cher Eric, Salutations chaleureuses de Funchal! Nous vous remercions de vos aimables commentaires et nous sommes heureux d’apprendre que vous avez apprécié votre séjour au Hôtel Royal Savoy, surtout notre excellent emplacement, en effet l'un de nos principaux atouts sur le front de mer, à une courte promenade du centre-ville et des nombreuses attractions et ainsi nos chambres spacieuses. Ce fut un plaisir de vous avoir parmi nous et nous espérons avoir l'occasion de vous accueillir à nouveau dans un futur proche. Salutations et meilleurs vœux pour une excellente nouvelle année. Muito Obrigada. Luisa Correia Hôtel Manager

10/10 - 훌륭해요

ROBERTSON

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My stay at Royal Savoy
I had an amazing trip. The staff were excellent and looked after us. I will stay here again and recommend Savoy ant day. Not forgetting the ocean view from our balcony.
2021년 12월에 4박 숙박함
답변 제공: Royal Savoy 님, 2021년 12월 29일
Dear Valued Guest, Robertson, Warm greetings from the Royal Savoy Hotel in beautiful sunny Funchal! Thank you for your kind feedback. It’s with great pleasure that we read of your excellent stay with us and we are extremely pleased to learn that you enjoyed every aspect of your stay, in particular the stunning ocean views from your room balcony. We are most grateful for your excellent rating as well as your future recommendation, and hopefully, it will not be too long before we can welcome you back to provide you with another amazing holiday experience together with warm Madeiran hospitality. On behalf of the team, we extend our best wishes for an excellent New Year with good health. Muito Obrigada. Luisa Correia Hotel Manager

10/10 - 훌륭해요

Poppy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
just need nice pillow to make it perfect
Stayed for 5 days over Christmas , in 2 bedrooms with my teenager daughter that usually found something to moan about, but we all love and enjoy our stay. The only criticism is the pillows. One is too big, fat and hard, and the other one is too small. If we have normal size pillows then it will be perfect
2021년 12월에 5박 숙박함
답변 제공: Royal Savoy 님, 2021년 12월 28일
Dear Valued Guest, Poppy, Warm greetings from the Royal Savoy Hotel in sunny Funchal! Thank you for your feedback with your excellent rating on your holiday experience following your stay with us. We are extremely pleased to hear that you and your family had such an enjoyable Christmas break with us. On this opportunity, we also wish to apologise for the aspect you found least pleasing on this occasion - we will be sure to convey your constructive comments to the relevant teams for their further review and consideration. It was a pleasure having you here and we all look forward to welcoming you back in the near future to enjoy our warm Madeiran hospitality, once again. Best wishes for the coming New Year Muito Obrigada. Luisa Correia Hotel Manager

10/10 - 훌륭해요

Expedia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 5박 숙박함
답변 제공: Royal Savoy 님, 2021년 11월 8일
Dear Valued Guest, Warm greetings from the Royal Savoy Hotel & Resort in beautiful sunny Funchal! It’s so kind of you to leave your 100% perfect rating following your recent stay with us. Thank you for being our guest and we look forward to having the pleasure of welcoming you back, hopefully soon, to enjoy our warm Madeiran hospitality once again. Our best wishes and Muito Obrigada. Luisa Correia Hotel Manager

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 1박 숙박함
답변 제공: Royal Savoy 님, 2021년 9월 13일
Dear Ricardo, Thank you for being our guest. We appreciate your valuable feedback! Best regards and Muito Obrigada. Luisa Correia Hotel Manager

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very modern. Excellent amenities. Friendly staff. Proximity to restaurants and Funchal marina. Five minutes walk to the ocean.
2021년 7월에 6박 숙박함
답변 제공: Guest Experience-mc 님, 2021년 9월 1일
Thanks for staying with us. We appreciate your valuable feedback! Best regards Luisa Correia Hotel Manager

2/10 - 너무 별로예요

Evgeny

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotels.com sells a hotel closed for renovation
Guys!! seriously ?? !! bow can i leave a comment for the hotel which is closed for renovation???? i have written many times to support about that i have a zero feedback... shame on you...
2021년 6월에 3박 숙박함

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Happy Holiday
Our stay was wonderful, a real 'home from home' with excellent service from the staff team. Can't wait to return.
2020년 2월에 14박 숙박함
답변 제공: manager 님, 2020년 3월 16일
Dear James, Warm greetings from beautiful sunny Funchal! Foremost, thank you for choosing the Royal Savoy Hotel for your recent stay on our beautiful Madeira Island destination. It’s so rewarding to read your kind words and recognition of our team’s daily efforts of taking care of our guests and making them feel ‘at home’. Thank you for sharing this with us and we will happy share your excellent feedback with the entire team. It was a pleasure being of service to you and we hope it will not be too long before we can welcome you again to enjoy another memorable holiday together with warm Madeiran hospitality. Best wishes and Muito Obrigada. Luisa Correia Hotel Manager

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr gute Lage, nahe am Zentrum. Wunderbare Poolanlage
2020년 2월에 7박 숙박함
답변 제공: manager 님, 2020년 2월 20일
Sehr geehrter Gast, Warm greetings from the Royal Savoy Hotel in beautiful sunny Funchal! We could not be happier than to read the wonderful comments that you have shared on this review channel and we greatly appreciate your excellent 100% rating that you have attributed to us. We take pride in delivering high levels of service and standards throughout our hotel, and we are grateful for highlighting our fabulous location on the ocean front as well as the excellent facilities we have to offer. Once again, thank you for your feedback and we are already looking forward to your return, and please know a very warm welcome back awaits you here always! Mit freundlichen Grüßen und "Muito Obrigado". Luisa Correia Hotel Manager

10/10 - 훌륭해요

Russell 님, Exeter, Devon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff always friendly and helpful. Double room with sea view balcony was fine, huge bed! Breakfast buffet could hardly be better whether you want a light continental or full English. Well situated with a good selection of restaurants nearby and easy walk to Funchal town. Lunch snacks also good quality and wide choice. A well equipped gym and good indoor pool for anyone wanting some exercise, more relaxing options also available. Hotel grounds have plenty of sunloungers which are not laid out in rank and file but distributed around the intriguingly laid out grounds. We prefer Royal Savoy to Reid's.
2020년 2월에 9박 숙박함
답변 제공: manager 님, 2020년 2월 13일
Dear valued guest, Mr Russell, Warm greetings from beautiful sunny Funchal! It’s always a pleasure to welcome you back at the Royal Savoy Hotel and thank you for your renewed preference. We are extremely pleased you enjoyed every aspect of your stay, once again, and appreciate you highlighted the many qualities that define our hotel and services from our fabulous location on the ocean front and close to the many charming attractions Funchal has to offer, as well as our delicious food offerings and excellent facilities to the friendly and helpful service from out great team. We very much look forward to welcoming you again on many more occasions, when we will always strive to provide service excellence and memorable holiday experiences. Until your next visit, keep well and Muito Obrigada. Luisa Correia Hotel Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beliggenheten er utmerket. Vi har brukt dette overnattingsstedet hvert år siden 2004. Mat som tilbys på Royal Savoy er dyr i forhold til andre liknende overnattingssteder på Madeira. Topp renslighet. Spa tilbyr behandlinger som er dyre og ikke helt på et 5-stjerners hotellnivå. Omgivelser i og rundt hotellet er fantastiske.
2020년 1월에 1박 숙박함
답변 제공: manager 님, 2020년 1월 23일
Dear valued guest, Warm greetings from beautiful sunny Funchal! Foremost, thanks for your continued preference and loyal support for the Royal Savoy Hotel during these many years. We very much appreciate your comments, both positive and constructive. We are truly sorry to learn that you found our food prices expensive and in this respect, we would like to assure you that we do regular price comparison with other hotels of similar category in the area as well as good local restaurants to ensure that all our prices maintain competitive. With regard to the spa, we will pass on your comments to the Spa team for their consideration. Indeed, we are lucky and very privileged to be able to welcome back so many wonderful returning guests, like yourself and we can assure you that we will always strive to provide you and all our guests the highest level of service together with warm hospitality in pleasant and relaxing surroundings. We look forward to welcoming you back on many more occasions. Best wishes and Muito Obrigada! Luisa Correia Hotel Manager

10/10 - 훌륭해요

실제 이용하신 고객

2019년 12월에 3박 숙박함
답변 제공: manager 님, 2020년 1월 6일
Dear valued guest, Warm greetings from beautiful sunny Funchal and Happy New Year! Thanks for staying with us at the Royal Savoy hotel and taking the time to provide your feedback. We appreciate your perfect 100% score on our hotel and service! We look forward to welcoming you back soon to enjoy our warm Madeiran hospitality, once again. Best wishes for an excellent year ahead! Luisa Correia Hotel Manager

10/10 - 훌륭해요

Monica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family recomended
The views are just amazing, great for families
2019년 12월에 1박 숙박함
답변 제공: manager 님, 2020년 1월 3일
Dear Ms Monica, Warm greetings from beautiful sunny Funchal and Happy New Year! It’s so kind of you to leave your feedback following your recent stay at the Royal Savoy Hotel and we are tremendously pleased to know that you thoroughly enjoyed your family holiday with us. We are privileged to have the opportunity to meet every day special guests like yourself from around the globe and we do hope to have the pleasure of being of service to you again on a future occasion. Meanwhile and on behalf of our team members, we wish an excellent year ahead and Muito Obrigada. Luisa Correia Hotel Manager

10/10 - 훌륭해요

Xavier Yves P.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best hotel we had in Funchal
Exceptionnel !
2019년 12월에 4박 숙박함
답변 제공: Mananger 님, 2019년 12월 27일
Dear Mr. Xavier Yves P., Warm greetings from the Royal Savoy Hotel & Resort in beautiful sunny Funchal! It’s so kind of you to leave your excellent feedback together with your 100% perfect rating following your recent stay with us. Thank you for being our guest and we look forward to having the pleasure of welcoming you back, hopefully soon, to enjoy our warm Madeiran hospitality once again. Our best wishes for an excellent 2020! Muito Obrigada. Luisa Correia Hotel Manager

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Royal Savoy
De locatie is perfect, de service prima. De kamers zijn wat gedateerd maar daar wordt aan gewerkt. De zwembaden zijn fantastisch net als het uitzicht.
2019년 10월에 7박 숙박함
답변 제공: manager 님, 2019년 10월 31일
Dear valued guest, Warm greetings from the Royal Savoy Hotel & Resort in beautiful sunny Funchal! Thank you so much for your kind feedback following your stay with us. We are delighted you enjoyed your visit in particular our prime ocean front location and our fantastic pool facilities also the excellent service you received throughout your stay. We love your photos you placed on this review channel! We hope to welcome you back to the Royal Savoy very soon to enjoy our warm Madeiran hospitality once again. With kind regards and Muito Obrigada. Luisa Correia Hotel Manager

10/10 - 훌륭해요

Bernt Einat

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 7박 숙박함
답변 제공: manager 님, 2019년 10월 8일
Dear Mr. Bernt Einat, Warm greetings from the Royal Savoy Hotel & Resort in beautiful sunny Funchal! It’s so kind of you to leave your excellent feedback together with your 100% perfect rating following your recent stay with us. Thank you for being our guest and we look forward to having the pleasure of welcoming you back, hopefully soon, to enjoy our warm Madeiran hospitality once again. Best regards and Muito Obrigada. Luisa Correia Hotel Manager

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 9월에 6박 숙박함
답변 제공: manager 님, 2019년 9월 26일
Whilst we respect your anonymity, it would be helpful to us if you could kindly contact us directly with your comments and reasons for the low score you have given us. Our absolute aim is to provide each guest the highest level of service standards and indeed the majority of our guests have a thoroughly enjoyable stay with us. Therefore, you will understand we find it disheartening not knowing why we failed to impress you on this occasion. We do hope that we might have the opportunity to welcome you again one day when we will be sure to strive to meet and indeed exceed your expectations. With kind regards and Muito Obrigada. Luisa Correia Hotel Manager

4/10 - 별로예요

Barbara

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Totally underwhelmed
Very dated hotel. Not worth the €300+ per night. Disappointed to find it’s a timeshare complex. What’s described as executive suite is actually a dated timeshare apartment. Breakfast is very dated and no alcohol a carte option. Omelette, cold bacon, fried bread, tinned fruit on offer. In fairness, there’s an egg station,some fresh fruits and baked goods, but these are the bears minimum you’d expect. It was a very dissatisfying stay, cost over £1500 for 5 nights. I expect much much more for that money. There was also heavy and loud construction work going on all day next door as they demolished an old hotel. e were never made aware of this.
2019년 9월에 5박 숙박함
답변 제공: manager 님, 2019년 9월 10일
Dear Mrs Barbara, Warm greetings from the Royal Savoy Hotel & Resort in beautiful sunny Funchal! Thank you for taking the time to provide your feedback following your stay with us. Needless to say, we are most concerned and disheartened to read your comments which contrast immensely with the reviews received from the vast majority of our guests, and we are extremely sorry to learn that your stay was not as you had anticipated. On this opportunity, please allow us to inform you that since the opening of the Royal Savoy, in 2002, we have always operated successfully as a hotel and resort, welcoming vacation club members and hotel guests alike. Our absolute goal is to ensure all our guests have a pleasurable experience at our hotel and we pride ourselves in providing each guest with the highest standard and quality of service and make all our visitors feel welcome and at home, a continuity of the Savoy's long tradition of warm hospitality. We have taken on board your comments about our hotel and we will be addressing the point you have raised in the pending full refurbishment of the Hotel. Equally, we will review your comments on our breakfast offerings with our culinary team in order to implement improvements where necessary. Once again, we are sorry for any disappointment you may have encountered on this visit and which did not meet with your personal preferences. We truly hope we will get a chance to welcome you again one day to show you our improved refurbishments and enjoy our warm Madeiran hospitality. With best regards and Muito Obrigada. Luisa Correia Hotel Manager

8/10 - 좋아요

Marco 님, Belgium

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très bien situè, acceuille excellent, service 5 ètoiles, très bien equipè, ambiance calme. Grande Infrastructure mais qui nècesite un raffraichissement.
2019년 8월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 5월에 5박 숙박함
답변 제공: manager 님, 2019년 6월 11일
Dear valued guest, Warm greetings from the Royal Savoy Hotel & Resort in beautiful sunny Funchal! Thank you for your 100% perfect rating on your experience with us, it is always great to know that we have met all expectations. We do hope it will not be too long before we can welcome you again… a very warm welcome back awaits you’re here! With best wishes and Muito Obrigada. Luisa Correia Hotel Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 5월에 4박 숙박함
답변 제공: manager 님, 2019년 5월 28일
Dear valued guest, Warm greetings from the Royal Savoy Hotel in beautiful Funchal! Thank you for your 100% perfect rating on your experience with us, it is always great to know that we have met all expectations. We do hope it will not be too long before we can welcome you again… a very warm welcome back awaits you’re here! With best wishes and Muito Obrigada. Luisa Correia Hotel Manager

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A good position and facing the sun. We were unfortunate to not get the sun on the balcony at any time of the day. This could be better at other times of the year.
2019년 5월에 3박 숙박함
답변 제공: manager 님, 2019년 5월 22일
Dear valued guest, Warm greetings from the Royal Savoy Hotel in beautiful Funchal! Firstly, thank you for taking the time to provide your feedback on this review channel. Although we are sorry to hear you were disappointed that you did not get much sun on your balcony on this occasion, we do appreciate you highlighting our prime ocean front sunny position and needless to say, we are extremely pleased to receive your excellent 100% score on your overall experience with us. We hope to welcome you back in the near future to enjoy once again our warm Madeiran hospitality. Best regards and Muito Obrigada. Luisa Correia Hotel Manager

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was wonderful, views of the pool area and ocean were a welcome sight each morning. A short walk down the hill to the town of Funchal was always pleasant. Many people strolling along the waterway, enjoying the sights!
2019년 5월에 7박 숙박함
답변 제공: manager 님, 2019년 5월 13일
Dear valued guest, Warm greetings from the Royal Savoy Hotel in beautiful sunny Funchal! Thank you for taking the time to evaluate your holiday experience following your stay with us. We are pleased to know that you thoroughly enjoyed your visit and we very much appreciate you highlighting our perfect and stunning ocean front location and conveniently close to all the charming city attractions. Thank you also for your excellent score on our hotel and services. We hope to welcome you back soon to enjoy once again our warm Madeiran hospitality. Best regards and Muito Obrigada. Luisa Correia Hotel Manager

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 4월에 3박 숙박함
답변 제공: manager 님, 2019년 5월 3일
Dear valued guest, Warm greetings from the Royal Savoy Hotel & Resort in beautiful Funchal! We thank you for having taken the time to evaluate of your experience. Our absolute goal is to provide all our guests and visitors the exceptional service and excellent facilities, and needless to say we are delighted to receive your perfect 100% rating on our hotel and service. We hope to welcome you again soon for another enjoyable holiday experience. With best wishes and Muito Obrigado. Luisa Correia Hotel Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 4월에 7박 숙박함

8/10 - 좋아요

Karin 님, Stockholm

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 2박 숙박함
답변 제공: manager 님, 2019년 3월 26일
Dear valued guest, M. Karin, Warm greetings from the Royal Savoy Hotel in beautiful sunny Funchal! We thank you for having taken the time to evaluate of your experience following your recent stay with us. Our absolute goal is to provide all our guests and visitors with exceptional service and excellent facilities, and needless to say we are delighted to receive your feedback. We hope to welcome you again soon when we will be sure to strive to meet and indeed exceed your expectations. With best wishes and Muito Obrigado. Luisa Correia Hotel Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 2월에 7박 숙박함
답변 제공: manager 님, 2019년 4월 1일
Dear valued guest, Warm greetings from the Royal Savoy Hotel & Resort in beautiful sunny Funchal! We are delighted to receive your perfect 100% score on our hotel and services and we hope it will not be too long before we can welcome you again… a very warm welcome back awaits you here! Kind regards and Muito Obrigada. Luisa Correia Hotel Manager

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well sited within easy walking distance of Funchal. Several good restaurants nearby. Staff friendly and very helpful in a quietly reserved way with no fussiness. Breakfast top quality. Gardens relaxing, plenty of sun loungers with comfortable mattresses available, usually brought along by staff without asking. Light lunches readily available at a reasonable price. Evening meals rather pricey is the only negative we found. Have been twice, will definitely go again.
2019년 1월에 9박 숙박함
답변 제공: manager 님, 2019년 2월 8일
Dear valued guest, Warm greetings from all of us at the Royal Savoy Hotel & Resort in Funchal! It was a pleasure welcoming you back and we do appreciate you taking the time to share your positive review on this website. We are extremely pleased to read that you enjoyed your stay with us again, especially our ideal and convenient location directly on the sea front, our well-appointed outdoor areas with excellent facilities also the delicious food offerings and plus the great service you received from our caring and attentive team. We will be sure to share your kind words with everyone here who will be delighted to know that they could make your stay so enjoyable, once again. We are all very pleased to know that you would like to return – this is the best compliment we could ask for and hope it will not be too long before we can welcome you back to enjoy our warm Madeiran hospitality. Until then keep well and Muito Obrigada. Luisa Correia Hotel Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful place, amazing view over the sea, I loved!
2019년 1월에 1박 숙박함
답변 제공: manager 님, 2019년 1월 28일
Dear Valued Guest, Warm greetings from the Royal Savoy Hotel & Resort in sunny Funchal! Thank you for your kind feedback. It is with great pleasure that we read of your excellent stay with us and we are extremely pleased to read that you enjoyed every aspect and in particular our amazing ocean front location. We look forward to welcoming you back in the near future when we will be sure to strive to deliver another excellent experience. Best regards and Muito Obrigado. Luisa Correia Hotel Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 7박 숙박함
답변 제공: manager 님, 2018년 11월 5일
Dear Guest, Warm greetings from the Royal Savoy Hotel & Resort! Thank you so much for sharing your experience and we are truly delighted to receive your excellent rating following your stay with us. We all look forward to the opportunity to welcoming you back soon when we will be sure to strive to exceed your expectations once again. Best wishes and Muito Obrigado. Luisa Correia Hotel Manager