Dear Mrs. Lisa, Greetings from Calheta!First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are delighted to know that you had such a lovely time during your stay.Looking forward to welcoming you again for a new "Saccharum Experience".Warmest regards, Bruno Teles Hotel Manager

Dear Mr. Thomas, Greetings from Calheta!First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are pleased to know that you had a lovely stay and enjoyed our services!On this opportunity, we would like to inform that our spa includes access to sauna, jacuzzi, Turkish bath, sensorial showers and an indoor pool for an additional charge of 30 euros per person, per day, in order to provide availability, comfort and a relaxing environment to all the guests.Despite this, we hope to have the pleasure of welcoming you again for a new "Saccharum Experience".Warmest regards, Bruno Teles Hotel Manager

Dear Mr. John,Greetings from Calheta!First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are pleased to know that you had a lovely stay and enjoyed our services. Looking forward to welcoming you again for a new "Saccharum Experience".Warmest regards, Bruno Teles Hotel Manager

Dear Mr. Kevin, Greetings from Calheta!First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are delighted to know that you had a lovely family time and especially enjoyed the room comfort, sea views, breakfast variety and the service provided by our friendly team.On this opportunity, we would like to inform you that our hotel has a modern design inspired in a sugarcane mill, which we understand could not meet some personal tastes.Despite this, we hope to have the pleasure of welcoming you again for a new “Saccharum Experience”.Warmest regards, Bruno Teles Hotel Manager

Dear Mrs. Amai,Greetings from Calheta!First of all, we would like to thank you for your review regarding your recent stay at Saccharum hotel.We hope to have the pleasure of welcoming you again for a new and improved "Saccharum Experience".Warmest regards, Bruno Teles Hotel Manager

Dear Mrs. Linda,Greetings from Calheta! First, we would like to thank you for writing a review about your recent stay at Saccharum hotel!We are pleased to know that you had a lovely stay and especially enjoyed the sea views and swimming pools.On this opportunity, we would like to inform that our hotel is located 30min drive from the main city. We provide a daily shuttle for an extra charge of 28 euros per person return and we are happy to book tours for our guests with pick up at the hotel. For this case, we truly regret to hear that we could not meet your expectations on this aspect.Our maintenance team is always available to check our facilities and provide assitance to our guests. We will check this situation internally to try to understand what happened.Despite this, we sincerely hope to have the opportunity of welcoming you again for a new and improved "Saccharum Experience".Warmest regards,Bruno TelesHotel Manager

Dear Mr(s). Roldig, Greetings from Calheta!First of all, we would like to thank you for your review regarding your recent stay at Saccharum hotel.We are delighted to know that you had a lovely stay and especially enjoyed the room view, food experience and the service provided by our friendly team.We hope to have the pleasure to host you once again in our hotel for another "Saccharum experience"!Warmest regards,Bruno TelesHotel Manager

Dear Mr(s). Jasper, Greetings from Calheta!First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are delighted to know that you had a lovely stay and enjoyed the room view, food experience and the service provided by our friendly team.Looking forward to welcoming you again for a new “Saccharum Experience”.Warmest regards, Bruno Teles Hotel Manager

Dear Mr/s. Egle,Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are pleased to know that you had a relaxing stay and enjoyed our closeness to the ocean.On this opportunity, we would like to inform that we provide a full selection of dishes based on the Mediterranean and international food, in order to create a pleasant food experience. For this case, we truly regret to hear that we were not able to please you on this aspect and we will share your words with our team. Despite this, we hope to have the pleasure of welcoming you again for a new and improved "Saccharum Experience".Warmest regards, Bruno Teles Hotel Manager

Dear Mrs. Katarzyna, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are delighted to know that you had such a lovely stay and especially enjoyed the room comfort, sea views and the service provided by our friendly team.It will be a pleasure to welcoming you again for a new “Saccharum Experience”.Warmest egards,Bruno TelesHotel Manager

Dear Mr/s. Zakupy, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are pleased to know that you had a lovely stay and enjoyed our services.Looking forward to welcoming you again for a new Saccharum Experience.Warmest regards, Bruno Teles Hotel Manager

Dear Mrs. Catherine, Greetings from Calheta!First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are delighted to know that you had such a lovely stay and enjoyed our breakfast variety and the service provided by our friendly team.Looking forward to welcoming you again for a new "Saccharum Experience". Warmest regards, Bruno Teles Hotel Manager

Dear Mr. Idalecio, Greetings from Calheta! First of all, we would like to thank you for your preference for our Saccharum hotel.We are delighted to hear that you had a spectacular relaxing stay and that our team had such a lovely contribute to make it memorable!We hope to have the pleasure to welcome you for another wonderful stay!Warmest regards, Bruno Teles Hotel Manager

Cher Mr. Rene,Salutations de Calheta !Merci d'avoir écrit votre opinion sur votre séjour dans l'hôtel Saccharum!Nous sommes très heureux d'apprendre que vous avez passé un séjour fantastique et que vous avez particulièrement apprécié le confort et le service de notre personal.Nous espérons avoir le plaisir de vous accueillir à nouveau dans un proche avenir, pour une nouvelle «expérience Saccharum».Chaleureuses salutations,Bruno TelesDirecteur de l'hôtel

Dear Mr(s). Sawmaya, Greetings from Calheta! First of all, we would like to thank you for your preference once again for our Saccharum hotel.We are delighted to hear that you had a spectacular relaxing stay and that our team had such a lovely contribute to make it memorable!Looking forward to ywelsome you for another wonderful stay!Warmest regards, Bruno Teles Hotel Manager

Dear Mr Werner, Greetings from Calheta! We would like to thank you for your rating on your stay at Saccharum hotel. We look forward to welcoming you again for another "Saccharum Experience"! Best regards, Bruno Teles Hotel Manager

Dear Mrs. Lynda,Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are delighted to know that you had such a lovely stay and especially enjoyed our sea views.Looking forward to welcoming you again for a new “Saccharum Experience”.Warmest regards, Bruno Teles Hotel Manager

Dear Mr. Markus, Greetings from Calheta! First of all, we would like to thank you for your preference for our Saccharum hotel.We are pleased to know that you had a lovely stay and enjoyed our sea views and the service provide by our friendly team. On this opportunity, we would like to inform that our hotel has a modern design inspired in a sugarcane mill, which we understand could not meet some personal tastes.In regards to our Spa, it includes access to sauna, Jacuzzi, steam room, sensorial showers and a heated pool for an additional charge of 25 euros per person, per day, in order to provide availability and comfort to all of our guests.We have sunbeds available and free of charge for our guests at our rooftop, adults’ only area and at the Beach Club. As an alternative, there are limited places by the infinity pool, in order to offer a more exclusive experience. Even though, we will be happy to share your words with our team. Despite this, we hope to have the opportunity of welcoming you again in the future for a new and improved “Saccharum Experience”.Warmest regards, Bruno Teles Hotel Manager

Dear Mr. Stan, Greetings from Calheta!First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are delighted to know that you had such a lovely stay and enjoyed our services.Looking forward to welcoming you again for a new “Saccharum Experience”.Warmest regards, Bruno Teles Hotel Manager

Dear Guest,Greetings from Calheta!First of all, we would like to thank you for your review regarding your recent stay at Saccharum hotel.We are pleased to know that you had a lovely stay and enjoyed our location, sea views and especially the service provided by our Spa team. On this opportunity, we would like to inform that our indoor pool is located in the Sukkar Lodge area, accessible via the terrace on 8th floor or via the corridor on the 5th floor.Our team works hard and around the clock, in order to provide a quality and personalized service to all of our guests. For this main reason, we regret to hear about this situation concerning Trapiche bar, which we will analyse internally to try to understand what happened. With reference to our restaurants, we provide a full selection of dishes based on Mediterranean and international food, in order to create a pleasant food experience. For this case, we truly regret to hear that we were not able to please you on this aspect and we will share your words with our team. Once again, we thank you for your sincere feedback and we hope to have the opportunity of welcoming you again for a new and certainly improved “Saccharum Experience”.Warmest regards, Bruno Teles Hotel Manager

Dear Mr/s. Suyash,Greetings from Calheta! First of all, we would like to thank you for your preference for our Saccharum hotel.We are pleased to know that your had a nice stay and look forward to welcoming you again for a new "Saccharum Experience".Warmest regards,Bruno TelesHotel Manager

Estimada Sra. Mónica, Saudações da Calheta!Agradecemos a sua preferência pelo nosso hotel Saccharum e o seu maravilhoso comentário sobre a sua recente estada.Ficamos muito satisfeitos em saber que disfrutou de uma fantástica estada e que os nossos serviços corresponderam às suas expectativas. Esperemos voltar a recebê-los num futuro próximo para uma nova “Experiência Saccharum”.Com os melhores cumprimentos,Bruno TelesDiretor

Estimada Sra. Mariana, Saudações da Calheta!Agradecemos a sua preferência pelo nosso hotel Saccharum e o seu maravilhoso comentário sobre a sua recente estada.Ficamos muito satisfeitos em saber que disfrutou de uma fantástica estada!Esperemos voltar a recebê-los num futuro próximo para uma nova “Experiência Saccharum”.Com os melhores cumprimentos,Bruno TelesDiretor

Estimada Sra. Mariana, Saudações da Calheta!Agradecemos a sua preferência pelo nosso hotel Saccharum e o seu maravilhoso comentário sobre a sua recente estada.Ficamos muito satisfeitos em saber que disfrutou de uma fantástica estada e que os nossos serviços corresponderam às suas expectativas.Esperemos voltar a recebê-los num futuro próximo para uma nova “Experiência Saccharum”.Com os melhores cumprimentos,Bruno TelesDiretor

Dear Mr. Reiner, Greetings from Calheta! First of all, we would like to thank you for your preference for Saccharum hotel.We are pleased to hear that you had a lovely stay and enjoyed our services.Looking forward to your next visit!Warmest regards,Bruno TelesHotel Manager

Dear Mr. Michael-Anne, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are pleased to know that you had a lovely stay and enjoyed our services.Loking forward to welcoming you back in a near future for another "Saccharum Experience".Warmest regards, Bruno Teles Hotel Manager

Dear Guest,Greetings from Calheta!First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are pleased to know that you had a lovely stay and enjoyed our services!Looking forward to welcoming you again for a new “Saccharum Experience”.Warmest regards, Bruno Teles Hotel Manager

Estimada Sra. Rita, Saudações da Calheta!Agradecemos a sua escolha pelo hotel Saccharum e o seu maravilhoso comentário sobre a sua recente estada.Ficamos muito satisfeitos em saber que disfrutou de uma fantástica estada e esperemos voltar a recebê-la em breve para uma nova "Experiência Saccharum".Com os melhores cumprimentos,Bruno TelesDiretor

Dear Mrs Diana,Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are pleased to know that you had a fantastic stay and enjoyed our sea views!Looking forward to welcoming you again for a new "Saccharum Experience".Warmest regards, Bruno Teles Hotel Manager

Dear Mr Jeff,Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We apreciate your kind words regarding our great hotel and hospitalitty.We hope to have the pleasure to host you again in a near future for another "Saccharum Experince".Warmest Regards,Bruno TelesHotel Manager

Dear Mr/s. Ernest, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are delighted to hear that you had a lovely stay and enjoyed our services. Looking forward to welcoming you again for a new "Saccharum Experience". Warmest regards, Bruno Teles Hotel Manager

Cher Monsieur Almerindo,Salutations de Calheta!Tout d'abord, nous tenons à vous remercier pour votre merveilleuse critique concernant votre récent séjour à l'hôtel Saccharum.Nous sommes ravis de savoir que vous avez passé un si agréable séjour et que vous avez apprécié notre Magnifique hôtel.Au plaisir de vous accueillir à nouveau prochainement pour une nouvelle « Expérience Saccharum ».Chaleureuses salutations,Bruno TelesDirecteur de l'hôtel

Dear Mr. Kelechi, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum Hotel.We are pleased to know that you had a fantastic stay and enjoyed our modern design, services and food experience.Looking forward to welcoming you again for another “Saccharum Experience”.Warmest regards, Bruno Teles Hotel Manager

Dear Mr. Edwin,Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are happy to hear that you had a pleasant stay and especially enjoyed the comfort of the room, our sea views, and relaxing environment.Looking forward to welcoming you again for another“Saccharum Experience”.Warmest regards,Bruno TelesHotel Manager

Dear Mrs Angela,Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We apreciate your kind words regarding our Saccharum Hotel.We hope to have the pleasure to host you again in a near future for another "Saccharum Experince".Kind regards,Bruno TelesHotel Manager

Dear Mr. Ruben,Greetings from sunny Calheta!First we would like to thank you for your honest review regarding your recent stay at our Saccharum hotel!Customer Service is our main aim and every Savoy Signature experience at our hotels is a commitment to quality, so we truly regret to know that we were not able to please you with our services.On this opportunity we would like to inform you that the Premium Service is a more personalized service, which also allows us to have a more direct contact with our guests, providing an impeccable service. This type of service may be included in certain room typologies (e.g.: Premium Ocean Front Sea View Room) and it can also be purchased at the hotel reception for the whole stay or for one or two days for the additional cost of 70 per person, per day.Our hotel solarium has several sunbeds which allows our guests to enjoy a quality time by the pool. At the moment we have available a few bege sunbeds around the infinity pool with an additional cost of 30e per sunbed per day. However, during the day we offer our guests a small treat whilst enjoying this service, and at specific times. We have other sunbeds at our terrace that are brown, and these sunbeds are free for all our guests.With reference to our food, we have a variety of more than 100 products at our restaurants, strictly chosen by our head chef (regional, national, and international) in order to achieve and exceed all our guests expectations. Furthermore, our team is always available to go that extra mile and exceed all our guests expectations so that your have a well deserved holidays.We are truly sorry to hear that we did not achieve your full expectations. Nevertheless, please be assured that we will forward your message to our team in order to improve our services.We hope to have the pleasure to host you once again at our hotel for a better and improved "Saccharum experience"!Warmest regards,Bruno TelesHotel Manager

Dear Mr Ron, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are pleased to hear that you had a fantastic stay at our hotel and enjoyed in particular our friendly team.All of our staff members are willing to go that extra mile to provide all our guests an excellent stay, in order to achieve and exceed all our guests expectations!It will be a pleasure of welcoming you again for another “Saccharum experience”.Warmest regards, Bruno Teles Hotel Manager

Sehr geehrter Herr Robert,Grüße aus Calheta!Zunächst möchten wir uns bei Ihnen für Ihre wundervolle Bewertung zu Ihrem letzten Aufenthalt im Saccharum Hotel bedanken.Wir freuen uns, dass Sie einen so schönen Aufenthalt hatten und ihn genossen habenUnser sehr schönes Hotel.Wir freuen uns, Sie wieder zu einem neuen Saccharum-Erlebnis begrüßen zu dürfen.Wärmste Grüße,Bruno TelesHotelmanager

Dear Guest, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are pleased to hear that you had a fantastic stay at our hotel and enjoyed in particular our friendly team and the SPA.All of our staff members are willing to go that extra mile to provide all our guests an excellent stay, in order to achieve and exceed all our guests expectations!Calheta is indeed a true relaxing and peaceful town, outside the bustle of Funchal, but only 25 minutes away.It will be a pleasure of welcoming you again for another “Saccharum experience”.Warmest regards, Bruno Teles Hotel Manager

Dear Mr Fred, Greetings from Calheta! We would like to thank you for your rating on your stay at Saccharum hotel. We look forward to welcoming you again for another "Saccharum Experience"! Best regards, Bruno Teles Hotel Manager

Dear Mrs Muriel, Greetings from Calheta! We would like to thank you for your rating on your stay at Saccharum hotel. We look forward to welcoming you again for another "Saccharum Experience"! Best regards, Bruno Teles Hotel Manager

Dear Mr. Jennifer,Greetings from sunny Calheta!First we would like to thank you for your review regarding your recent stay at our Saccharum hotel!We are pleased to hear that you had such a fantastic stay at our hotel and that our team could provide you all the attention required, in order to meet your expectations.In every Savoy Signature we give our best to provide our guests an execllent service so that you can enjoy the well-comfortable stay you well deserve.We hope to have the pleasure in hosting you again in a near future for another "Saccharum experience"!Warmest regards,Bruno TelesHotel Manager

Dear Mr. Nicolas, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are pleased to hear that you had a lovely stay and enjoyed our facilities and services. Looking forward to welcoming you again for a new “Saccharum Experience”. Warmest regards,Bruno TelesHotel Manager

Dear Mrs. Laura, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are pleased to hear that you had a fantastic stay and that our colleagues Válter, Donnovan and Michelle had such a positive contribute for it!We hope to have the pleasure of welcoming you again for a new "Saccharum Experience".Warmest regards,Bruno TelesHotel Manager

Estimado Sr. Antonino, Saudações da Calheta!Antes de mais agradecemos o seu comentário sobre a sua recente estada no nosso hotel Saccharum.Ficamos muito satisfeitos em saber que disfrutou de uma fantástica estada!Nesta oportunidade, gostaríamos de informar que a nossa equipa trabalha dedicadamente para providenciar um serviço personalizado e de qualidade a todos os nossos hóspedes. Desta forma, lamentamos em saber que o serviço no nosso bar não correspondeu às expectativas. Iremos partilhar o seu feedback com a nossa equipa e analisar esta situação internamente.Apesar disso, esperamos contar com a sua visita num futuro próximo para uma nova e aprimorada "experiência Saccharum"!Com os melhores cumprimentos,Bruno TelesDiretor

Dear Mr. Kurt,Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel.We are pleased to hear that you had a lovely stay and especially enjoyed our modern design and restaurants.We hope to have the pleasure of welcoming you again for a new "Saccharum Experience".Warmest regards,Bruno TelesHotel Manager

Dear Mr. Hector,Greetings from sunny Calheta!First we would like to thank you for your review regarding your recent stay at our Saccharum hotel!We are pleased to hear that you had such a fantastic stay at our hotel and that our team could provide you all the attention required, in order to meet your expectations.In every Savoy Signature we give our best to provide our guests an execllent service so that you can enjoy the well-comfortable stay you well deserve.We hope to have the pleasure in hosting you again in a near future for another "Saccharum experience"!Warmest regards,Bruno TelesHotel Manager