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햄프턴 인 & 스위트 매디슨-웨스트 여행 후기

2.5 out of 5
햄프턴 인 & 스위트 매디슨-웨스트
483 Commerce Dr, Madison, WI

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 657개" "
평점 8 - 좋아요. 1000개 이용 후기 중 245개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 50개" "
평점 4 - 별로예요. 1000개 이용 후기 중 30개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 18개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

MinA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Mina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Elizabeth 님, Oregon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A trusted favorite!
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Abigail

별로예요: 직원 및 서비스
The property itself and location was fine. The customer service left something to be desired. I inquired about staying an additional night and the immediate response was that "it will be pricey" followed by over 30 open room accommodations. The room was oddly set up - such that when you lay down, your head is facing the door to the room (and top of head at facing west). Odd set up. But it was clean and served its purpose.
2024년 4월에 1박 숙박함
답변 제공: Justin Salisbury - GM 님, 2024년 4월 24일
Hello Abigail! thank you for taking a minute to share your experience with us. I'm sorry our customer service was not good. sounds like our team member's comment was off putting. I'm sorry. Thanks so much for staying with us. we'll use your feedback to help us do better going forward. Best Wishes

10/10 - 훌륭해요

Diane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Hampton was very clean and neat throughout the entire hotel. All of the employees I came in contact with (front desk employees, housekeeping staff) were friendly and polite. Reasonable rates.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Vanessa

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
N/A
2024년 3월에 5박 숙박함

8/10 - 좋아요

Brett

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I got 2 $20 charges on my account. Needs to be removed.
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Kimberly

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Front staff was never at the desk, coffee was not available 24/7 like website states. There was not a volleyball net in the pool like the pictures show. On a plus side, kids loved the pools little play area.
2024년 3월에 1박 숙박함

4/10 - 별로예요

Tasha

가족 여행
좋아요: 편의 시설/서비스
The place was very clean and the inside looked very nice. The beds were terrible. Almost decided to come home. The free breakfast was good. Coffee not the best. The pool area was pretty clean but the smell of the chlorine was overwhelming. Made my eyes burn.
2024년 3월에 2박 숙박함

8/10 - 좋아요

Neyrus

2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Jennifer

가족 여행
별로예요: 직원 및 서비스
The area was fine but the pull out couch was awful to sleep on. Could feel the springs when you lay down. Had to put it back into a couch to sleep. There is no quiet time at all. Kids running up and down the halls, banging on doors. Adults and kids being obnoxious and loud till midnight. As much money as I spent. It should have been a better experience.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Kira

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Has a great pool for kids. Area is conveniently located and easy to access.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Keyana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Sandra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was fine. Better pillows though & higher bathroom stools would be a great improvement.
2024년 3월에 1박 숙박함
답변 제공: Jerica 님, 2024년 3월 19일
Thank you for the excellent review! We are glad to see that you were able to take advantage of the amenities our hotel has while you were here! We hope that you will come see us again!

10/10 - 훌륭해요

Miranda 님, Hutchinson

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed one night for a college visit! Customer service was excellent and our room was quiet and clean!
2024년 3월에 1박 숙박함
답변 제공: Jerica 님, 2024년 3월 19일
Thank you for the excellent review! We are glad to see that you were able to take advantage of the amenities our hotel has while you were here! We hope that you will come see us again!

8/10 - 좋아요

dana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Jerica 님, 2024년 3월 19일
Thank you for leaving feedback about your stay. We are truly sorry to hear about your poor experience. Our management team plans to investigate your concerns and address them immediately to make improvements. Thank you for bringing this to our attention. We hope to be able to better serve you the next time your travels bring you to Madison.

8/10 - 좋아요

jill

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We liked the hotel for the state basketball tournament. About 15 minutes away. The room was good. Strange no microwave or tv guides. Breakfast was great though. An assortment was great. Thank you
2024년 3월에 2박 숙박함
답변 제공: Jerica 님, 2024년 3월 19일
Thank you for leaving feedback about your stay. We are truly sorry to hear about your poor experience. Our management team plans to investigate your concerns and address them immediately to make improvements. Thank you for bringing this to our attention. We hope to be able to better serve you the next time your travels bring you to Madison.

10/10 - 훌륭해요

Ann

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great pool for kids. Had a 3 and 4 year old with and they had a great time on the slide. Perfect place to stay in Madison if you are traveling with toddlers. Very reasonable prices.
2024년 3월에 1박 숙박함
답변 제공: Jerica 님, 2024년 3월 19일
Thank you for the excellent review! We are glad to see that you were able to take advantage of the amenities our hotel has while you were here! We hope that you will come see us again!

8/10 - 좋아요

Bradley 님, Minneapolis

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, good staff, edible if not great breakfast, a nice room for the price.
2024년 3월에 1박 숙박함
답변 제공: Jerica 님, 2024년 3월 19일
Thank you for leaving feedback about your stay. We are truly sorry to hear about your poor experience. Our management team plans to investigate your concerns and address them immediately to make improvements. Thank you for bringing this to our attention. We hope to be able to better serve you the next time your travels bring you to Madison.

10/10 - 훌륭해요

Kelli

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in was very easy with friendly staff, the room was clean and the pool area was amazing as well. Will definitely stay here again next time we’re in town.
2024년 3월에 1박 숙박함
답변 제공: Jerica 님, 2024년 3월 19일
Thank you for the excellent review! We are glad to see that you were able to take advantage of the amenities our hotel has while you were here! We hope that you will come see us again!

10/10 - 훌륭해요

Jeffrey 님, Freeport

가족 여행
좋아요: 숙박 시설 상태 및 시설
Very nice property, great location, room size was excellent and clean. We will stay again when in the area.
2024년 2월에 1박 숙박함
답변 제공: Jerica 님, 2024년 3월 19일
Thank you for the excellent review! We are glad to see that you were able to take advantage of the amenities our hotel has while you were here! We hope that you will come see us again!

10/10 - 훌륭해요

Mike

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was a great time
2024년 2월에 1박 숙박함
답변 제공: Jerica 님, 2024년 3월 19일
Thank you for the excellent review! We are glad to see that you were able to take advantage of the amenities our hotel has while you were here! We hope that you will come see us again!

6/10 - 괜찮아요

Phyllis

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The pool looked nice but I did not have time to access it. I was disappointed in the room I was given. I would have asked for a different room but had already partially unpacked when I became aware of its problem. I was given a room on the highway side of the building which meant a constant hum of noise. The view was of cars racing by. There was a nice lounge chair which I was reluctant to use because it had a large greasy looking stain on the seat. The towel hanger on the door was loose and partially detached. I was unhappy with being given this problematic room in that it was a large room and the breakfasts were good. Even though the hotel was busy Saturday night, the room was still quiet except for the traffic and occasionally the person overhead. If I were to stay there again, I would ask for a room on the other side and on the top floor which would have helped.
2024년 2월에 3박 숙박함
답변 제공: Jerica 님, 2024년 3월 19일
Thank you for leaving feedback about your stay. We are truly sorry to hear about your poor experience. Our management team plans to investigate your concerns and address them immediately to make improvements. Thank you for bringing this to our attention. We hope to be able to better serve you the next time your travels bring you to Madison.

10/10 - 훌륭해요

Gretchen

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful lobby and breakfast area, good free breakfast, loved that it was available until 10. Seems either new or very recently updated, nice rooms, nice pool, nice staff. Great value. Not a criticism but it is 20 minutes from UW so not real convenient if going there.
2024년 2월에 2박 숙박함
답변 제공: Jerica 님, 2024년 3월 19일
Thank you for the excellent review! We are glad to see that you were able to take advantage of the amenities our hotel has while you were here! We hope that you will come see us again!

10/10 - 훌륭해요

pum joon 님, Irvine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Safe
2024년 2월에 4박 숙박함
답변 제공: Jerica 님, 2024년 3월 19일
Thank you for the excellent review! We are glad to see that you were able to take advantage of the amenities our hotel has while you were here! We hope that you will come see us again!

10/10 - 훌륭해요

Todd

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice stay
2024년 2월에 1박 숙박함
답변 제공: Jerica 님, 2024년 3월 19일
Thank you for the excellent review! We are glad to see that you were able to take advantage of the amenities our hotel has while you were here! We hope that you will come see us again!

10/10 - 훌륭해요

Gabriel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Jerica 님, 2024년 3월 19일
Thank you for the excellent review! We are glad to see that you were able to take advantage of the amenities our hotel has while you were here! We hope that you will come see us again!

10/10 - 훌륭해요

Pamela 님, St Petersburg

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love this location and the big breakfast available. Unfortunately when they ran out of eggs at 9:50am and I asked if they had more they said they did not speak english and then they never refilled it (breakfast went until 10am I believe.). I guess that was my fault for being so late. I also notified a lot of unsupervised children who were very loud and running all over the place. May have been the time of year but when my daughter and I were there last summer it was much quieter, cleaner and efficient.
2024년 2월에 1박 숙박함
답변 제공: Jerica 님, 2024년 3월 19일
Thank you for leaving feedback about your stay. We are truly sorry to hear about your poor experience. Our management team plans to investigate your concerns and address them immediately to make improvements. Thank you for bringing this to our attention. We hope to be able to better serve you the next time your travels bring you to Madison.

10/10 - 훌륭해요

Larry 님, Oshkosh

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
having the towel rack next to the sink in the room fall with a crash off the wall.A bit much!!! Having the coffee service in the room that produces YUK coffee, coupled with foil package that are damned near impossible without a knife.
2024년 2월에 1박 숙박함
답변 제공: Jerica 님, 2024년 3월 19일
Thank you for leaving feedback about your stay. We are truly sorry to hear about your poor experience. Our management team plans to investigate your concerns and address them immediately to make improvements. Thank you for bringing this to our attention. We hope to be able to better serve you the next time your travels bring you to Madison.

10/10 - 훌륭해요

Stacia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Jerica 님, 2024년 3월 19일
Thank you for the excellent review! We are glad to see that you were able to take advantage of the amenities our hotel has while you were here! We hope that you will come see us again!

8/10 - 좋아요

VARLAND J

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Just curious
A lovely room, but curious: an accessible, pet-friendly room on 2nd floor, requiring elevator or steps, seemed a little inconvenient. Great hit breakfast, but with all paper and plastic, no recycling (as I looked), regretfully creates a large amount of waste daily.
2024년 1월에 1박 숙박함
답변 제공: Jerica 님, 2024년 3월 19일
Thank you for leaving feedback about your stay. We are truly sorry to hear about your poor experience. Our management team plans to investigate your concerns and address them immediately to make improvements. Thank you for bringing this to our attention. We hope to be able to better serve you the next time your travels bring you to Madison.

10/10 - 훌륭해요

Randall

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Top Tier Comfort
Customer service was second to none.
2024년 1월에 1박 숙박함
답변 제공: Jerica 님, 2024년 3월 19일
Thank you for leaving feedback about your stay. We are truly sorry to hear about your poor experience. Our management team plans to investigate your concerns and address them immediately to make improvements. Thank you for bringing this to our attention. We hope to be able to better serve you the next time your travels bring you to Madison.

8/10 - 좋아요

Brina

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Jerica 님, 2024년 3월 19일
Thank you for leaving feedback about your stay. We are truly sorry to hear about your poor experience. Our management team plans to investigate your concerns and address them immediately to make improvements. Thank you for bringing this to our attention. We hope to be able to better serve you the next time your travels bring you to Madison.

4/10 - 별로예요

Rachael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Jerica 님, 2024년 1월 10일
Thank you for leaving feedback about your stay. We are truly sorry to hear about your poor experience. Our management team plans to investigate your concerns and address them immediately to make improvements. Thank you for bringing this to our attention. We hope to be able to better serve you the next time your travels bring you to Madison.

10/10 - 훌륭해요

lindsy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great family hotel
This is the only hotel we stay at when we are in Madison. It's reasonably priced and the kids love the pool. The location is great also.
2023년 12월에 1박 숙박함
답변 제공: Jerica 님, 2023년 12월 21일
Thank you for the excellent review! We are glad to see that you were able to take advantage of the amenities our hotel has while you were here! We hope that you will come see us again!

10/10 - 훌륭해요

Emily

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
Very nice room and breakfast. The pool was fun despite the water features not being operational. Thanks for your hardworking staff of the breakfast and front desk. Shower was not working so we had to switch rooms but no big deal. Very nice hotel, will stay again!
2023년 12월에 1박 숙박함
답변 제공: Jerica 님, 2023년 12월 20일
Thank you for the excellent review. We are truly sorry to hear about experience. Our management team plans to investigate your concerns and address them immediately to make improvements. Thank you for bringing this to our attention. We hope to be able to better serve you the next time your travels bring you to Madison.

6/10 - 괜찮아요

Eloy

2023년 12월에 1박 숙박함
답변 제공: Jerica 님, 2023년 12월 20일
Thank you for leaving feedback about your stay. We are truly sorry to hear about your poor experience. Our management team plans to investigate your concerns and address them immediately to make improvements. Thank you for bringing this to our attention. We hope to be able to better serve you the next time your travels bring you to Madison.

10/10 - 훌륭해요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A
2023년 12월에 1박 숙박함
답변 제공: Jerica 님, 2023년 12월 7일
Thank you for the excellent review! We are glad to see that you were able to take advantage of the amenities our hotel has while you were here! We hope that you will come see us again!

10/10 - 훌륭해요

Eric

2023년 11월에 2박 숙박함
답변 제공: Jerica 님, 2023년 12월 20일
Thank you for the excellent review! We are glad to see that you were able to take advantage of the amenities our hotel has while you were here! We hope that you will come see us again!

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Jerica 님, 2023년 12월 20일
Thank you for the excellent review! We are glad to see that you were able to take advantage of the amenities our hotel has while you were here! We hope that you will come see us again!

10/10 - 훌륭해요

Lauren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great choice!!!
Super all around! Great front desk associates!! Clean, I will definitely stay again!
2023년 11월에 3박 숙박함
답변 제공: Jerica 님, 2023년 11월 16일
Thank you for the excellent review! We are glad to see that you were able to take advantage of the amenities our hotel has while you were here! We hope that you will come see us again!

10/10 - 훌륭해요

Lynn 님, Apple Valley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is a really nice hotel. Great facilities (weight room, pool, laundry), good value, and quite an expansive hot breakfast. The staff was professional, helpful, and friendly. I would highly recommend this hotel and we will definitely stay here again if our travel plans take us to Madison, WI.
2023년 11월에 2박 숙박함
답변 제공: Jerica 님, 2023년 11월 14일
Thank you for the excellent review! We are glad to see that you were able to take advantage of the amenities our hotel has while you were here! We hope that you will come see us again!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Jerica 님, 2023년 11월 14일
Thank you for the excellent review! We are glad to see that you were able to take advantage of the amenities our hotel has while you were here! We hope that you will come see us again!

10/10 - 훌륭해요

Elizabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean hotel with friendly and helpful staff. Plenty of local restaurants within a short drive. Definitely recommend if you are traveling in the area.
2023년 11월에 1박 숙박함
답변 제공: Jerica 님, 2023년 11월 12일
Thank you for the excellent review! We are glad to see that you were able to take advantage of the amenities our hotel has while you were here! We hope that you will come see us again!

4/10 - 별로예요

Jennifer

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
There was a giant centipede crawling across our ceiling as we were waking, note were deathly disgusted by those monsters, and ants all over the floor in the pool/hot tub area. They didn’t do anything about this issue which I thought was a bit underwhelming. Would not stay again.
2023년 11월에 1박 숙박함
답변 제공: Jerica 님, 2023년 11월 9일
Thank you for leaving feedback about your stay. We are truly sorry to hear about your poor experience. Our management team plans to investigate your concerns and address them immediately to make improvements. Thank you for bringing this to our attention.

10/10 - 훌륭해요

Kerry

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Jerica 님, 2023년 11월 3일
Thank you for the excellent review! We are glad to see that you were able to take advantage of the amenities our hotel has while you were here! We hope that you will come see us again!

6/10 - 괜찮아요

Charlotte

좋아요: 청결 상태, 직원 및 서비스
It was okay
2023년 10월에 2박 숙박함
답변 제공: Jerica 님, 2023년 10월 31일
Thank you for leaving feedback about your stay. We are truly sorry to hear about your poor experience. Our management team plans to investigate your concerns and address them immediately to make improvements. Thank you for bringing this to our attention. We hope to be able to better serve you the next time your travels bring you to Madison.

8/10 - 좋아요

Choua

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2023년 8월에 1박 숙박함
답변 제공: Jerica 님, 2023년 10월 27일
Thank you for the excellent review! We are glad to see that you were able to take advantage of the amenities our hotel has while you were here! We hope that you will come see us again!

10/10 - 훌륭해요

silvia

2023년 10월에 1박 숙박함
답변 제공: Jerica 님, 2023년 11월 12일
Thank you for the excellent review! We are glad to see that you were able to take advantage of the amenities our hotel has while you were here! We hope that you will come see us again!

10/10 - 훌륭해요

Carlos

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hh
2023년 10월에 1박 숙박함
답변 제공: Jerica 님, 2023년 10월 24일
Thank you for the excellent review! We are glad to see that you were able to take advantage of the amenities our hotel has while you were here! We hope that you will come see us again!