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버짓 인 마드라스 바이 OYO 여행 후기

2.5 out of 5

이용 후기

6.2
평점 10 - 훌륭해요. 98개 이용 후기 중 23개" "
평점 8 - 좋아요. 98개 이용 후기 중 17개" "
평점 6 - 괜찮아요. 98개 이용 후기 중 22개" "
평점 4 - 별로예요. 98개 이용 후기 중 13개" "
평점 2 - 너무 별로예요. 98개 이용 후기 중 23개" "

6.4/10

청결 상태

7.6/10

직원 및 서비스

5.8/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

10/10 - 훌륭해요

Natassha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quiet
2024년 2월에 14박 숙박함

6/10 - 괜찮아요

Natassha

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Clean rooms good service
2024년 1월에 14박 숙박함

10/10 - 훌륭해요

Jose

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Cozette

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was no hot water and they failed to tell me so at check in.
2023년 12월에 3박 숙박함

2/10 - 너무 별로예요

John

별로예요: 직원 및 서비스, 객실의 편안함
2023년 12월에 4박 숙박함

2/10 - 너무 별로예요

Charidie

2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Volodymyr

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 4박 숙박함

2/10 - 너무 별로예요

Bernadette 님, Seabeck

2023년 11월에 1박 숙박함
답변 제공: Barbara 님, 2024년 1월 19일
Hi, Bernadette! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara

4/10 - 별로예요

Desirae

2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Michelle

2023년 9월에 1박 숙박함
답변 제공: Barbara 님, 2023년 12월 5일
Sorry for the hassle you faced, Michelle! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Barbara

8/10 - 좋아요

Kristine

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Clean and quiet
Clean rooms, polite office staff. A chemical smell from the cleaning, just aired room out for 10 mins. Since i do have a chemical allergy. Very quiet too. Cable and all appliences worked fine. Would stay again
2023년 9월에 1박 숙박함
답변 제공: Ava 님, 2023년 10월 17일
Hi, Kristine! Thank you so much for the positive rating and for taking out your valuable time to share the experience with us. We thank you for allowing us to make the services even better by sharing your feedback. Regards, Ava

8/10 - 좋아요

YUE

좋아요: 직원 및 서비스, 객실의 편안함
OK
Staff is super nice and accommodating - gave me a room in the back and I was able to get a parking right in front of the room. Not super clean or in very good condition but it's kinda expected for a cheap motel. One note for cat parent, all three sides of the bed have access to under bed space, and it's obviously not clean there, so it might be an issue if your fur baby likes to hide.
2023년 8월에 1박 숙박함
답변 제공: Ava 님, 2023년 10월 17일
Hi, Yue! Thanks for rating our services, please rate us again with your kind words. Looking forward to hosting you again soon with a pleasant experience. Regards, Ava

10/10 - 훌륭해요

Kerry

좋아요: 청결 상태, 직원 및 서비스
It was right on the main highway. The check in was relatively quick. The room was comfortable. No noise or rowdiness.
2023년 9월에 1박 숙박함
답변 제공: Ava 님, 2023년 9월 12일
Thanks for your kind and lovely words, Kerry! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays as well. Regards, Ava

2/10 - 너무 별로예요

Amy

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was informed 9pm the night before our vacation was to start thatvour reservations were canceled by Oyo. I called to figure outvwhatcwas going on. I was charged thecroom although i am not the one that canceled, they were! Reserved another room and 5 minutes later was informed itcwas canceled. They said unforseen circumstances. Never explained what circumstances, charged my card for both reservations and now i have to wait 7 days to get my refunds. Vacation was ruined, thanks for nothing. Also, i couldn't understand what they were saying as ther were trying to reassure me i would get a refund. They cared nothing about ruining our Labor day plans. Took over money out of my account that i had to live with out. Thankfully i was able to find another motel close by that was awesome. Cheaper room and had a pool and free breakfast. Forget OYO, go to Econolodge in Madras, Oregon! You'll be happier!
2023년 9월에 1박 숙박함
답변 제공: Dewi 님, 2023년 9월 13일
Hi, Amy! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Dewi

4/10 - 별로예요

David

가족 여행
별로예요: 편의 시설/서비스
Our room stink and they didn’t have our room we got 2 different rooms
2023년 8월에 1박 숙박함
답변 제공: Ava 님, 2023년 9월 13일
Hi, David! We regret the unpleasant experience you had with us. We shall strive to meet up to your expectations so that we can make your stay comfortable with us. Looking forward to welcoming you soon with a delightful stay ahead :) Regards, Ava

10/10 - 훌륭해요

Hannah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a quick and easy stay! Bed was comfy, room was clean and staff was friendly!
2023년 8월에 1박 숙박함
답변 제공: Tim 님, 2023년 9월 13일
Hi, Hannah! we are happy to hear you had a great time with us. Your precious words of gratitude have meant a great deal to us, and hope to serve you even better soon. Regards, Tim

4/10 - 별로예요

Eric

가족 여행
별로예요: 편의 시설/서비스
I know this property has low rates, but the ratings said it was clean so I took a chance and was disappointed. First, we were on vacation traveling with 3 kids, so needed three beds and when we got there the room with three beds was not able to be used since the A/C went out and it was over 100 degrees that day. Had to take a room with two beds and wasn't really offered another option or any kind of discount. The room was dirtier than expected. I grew up in cheap motels, but this really does need a better cleaning job and some fixes. Again, you get what you pay for, but not a good experience.
2023년 8월에 1박 숙박함
답변 제공: Ava 님, 2023년 9월 13일
Sincere Apologies, Eric! We are disappointed to see that our guest is dissatisfied with our services. However, we would love to understand the reason behind the problem you have faced to enhance your experience with us. Hope to hear from you soon :) Regards, Ava

4/10 - 별로예요

Darla

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Did not know there was a fee to get a key for the room, was told I could get a refund and haven’t been able to do so
2023년 8월에 1박 숙박함
답변 제공: Joey 님, 2023년 9월 13일
We are sorry for the inconvenience caused to you, Darla! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Joey

2/10 - 너무 별로예요

matthew

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
How parking lot smells like bleach there is a reason the rooms are so cheap.
2023년 8월에 2박 숙박함

8/10 - 좋아요

Tyson

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Ava 님, 2023년 9월 12일
Thank you so much for the wonderful rating, Tyson! Hope to serve you soon with an even more happening stay. Regards, Ava

6/10 - 괜찮아요

Benjamin

Nice people rooms are clean Good value for the price
2023년 7월에 4박 숙박함
답변 제공: Noah 님, 2023년 9월 13일
Hi, Benjamin! Thanks a lot for staying with us and for the positive feedback. Looking forward to giving an amazing experience on your stay. Regards, Noah

8/10 - 좋아요

darlene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Ava 님, 2023년 9월 12일
Glad to see that you have rated us super, Darlene! Hope to serve you soon with an even more happening stay. Regards, Ava

6/10 - 괜찮아요

Benjamin

좋아요: 청결 상태, 직원 및 서비스
2023년 7월에 3박 숙박함
답변 제공: Joey 님, 2023년 9월 13일
Thank you so much for the positive rating, Benjamin! Thank you for sharing this with us, we have duly noted your feedback and we will strive for a better experience in the future. Regards, Joey

2/10 - 너무 별로예요

Leslie

가족 여행
별로예요: 직원 및 서비스
They canceled my reservation at 10pm on the night we were checking in. When I asked the manager where he was going to put us, he screamed at me and hung up on me. Do not stay here!
2023년 7월에 3박 숙박함
답변 제공: Ava 님, 2023년 9월 13일
Hi, Leslie! Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Ava

2/10 - 너무 별로예요

Ryan

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This place is literally a roach motel. We spent 10 minutes in our room because that is how long it took to find another room. The room smelled and there was a roach in the tub. The only positive thing I can say is the guy that checked me in was nice. I would not recommend this place to anyone.
2023년 7월에 1박 숙박함
답변 제공: Joey 님, 2023년 9월 13일
Apologies for the inconvenience caused, Ryan! We have marked a note for the experience you had with us to ensure your next stay is pleasant. Wish you a wonderful day ahead. Regards, Joey

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Ava 님, 2023년 9월 12일
Thanks for the perfect rating, Robert! Looking forward to your continuous love and support. Regards, Ava

8/10 - 좋아요

Cheyla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good bang for your buck! Quiet, no one came knocking, clean, nice staff interaction! We did have trouble with our AC at night which seemed to probably be a custom setting because it blew cold all day.
2023년 7월에 3박 숙박함
답변 제공: Joey 님, 2023년 7월 29일
Hi, Cheyla! We are elated to know that you liked our services. Regards, Joey

4/10 - 별로예요

James

2023년 7월에 1박 숙박함
답변 제공: Eva 님, 2023년 7월 25일
Hi, James! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Eva

2/10 - 너무 별로예요

Kitty

Did not stay!! They over booked and we did not get room!!! Since traveling… that was a big disappointment and inconvenience
2023년 7월에 1박 숙박함
답변 제공: Eva 님, 2023년 7월 25일
We are extremely sorry to know this, Kitty! Thanks for notifying this concern to us. We will surely escalate this to the reliant team to take corrective action and to make sure it is not repeated in the future. Regards, Eva

2/10 - 너무 별로예요

Jackson

2023년 7월에 1박 숙박함
답변 제공: Dewi 님, 2023년 9월 13일
Hi, Jackson! We regret the unpleasant experience you had with us. We are continuously working for improvements. Looking forward to serving you better. Regards, Dewi

2/10 - 너무 별로예요

Kasey

가족 여행
Overbooked by 20 rooms?!?! Turned away without a room and no where else to go. Now we have to worry about the charges that were already charged to my card.
2023년 7월에 1박 숙박함
답변 제공: Eva 님, 2023년 7월 25일
Hi, Kasey! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Eva

8/10 - 좋아요

Jay 님, Redmond

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It is always a very pleasant, simple and best rate experience when I stay at this location. Very accommodating.
2023년 7월에 1박 숙박함
답변 제공: Eva 님, 2023년 7월 20일
Great to hear this, Jay! Thanks for being part of our family and we will always strive to keep up with your expectations. Regards, Eva

10/10 - 훌륭해요

Donijah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The family and staff that runs this motel are truly amazing. I arrived earlier than 3pm, and they were able to have the room ready by 12pm! I was traveling for work and stayed for over 20 days in July with a room attached kitchenette. This was the perfect affordable space to stay in. The bed was comfy, the shower was nice, the TV was a good size and the AC kept the summer heat out. It was everything I needed. I truly enjoyed my stay, If I’m ever this way again, I’d definitely return!
2023년 6월에 20박 숙박함
답변 제공: Eva 님, 2023년 7월 20일
Thank you so much for the wonderful rating, Donijah! It gives us immense satisfaction when we see guests loved our services. Keep giving us the opportunity to host you and we will put in our continuous efforts to retain this smile forever :) Regards, Eva

10/10 - 훌륭해요

Milton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel clerk was very pleasant. The chairs provided in the room were comfortable.
2023년 7월에 1박 숙박함
답변 제공: Ammy 님, 2023년 7월 16일
Hi, Milton! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim.

6/10 - 괜찮아요

Lacey

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
It was ok
I would say the things that stand out the most when looking back on our stay would be the level of uncleanliness. The floors were not super clean. The blinds were filthy. And just the edges along the floor, and any surfaces along the wall hadn’t been cleaned. The air conditioner also wasn’t putting out cool air as well as it shouldn. it took us half the night just to cool it down in there enough to sleep.
2023년 7월에 1박 숙박함
답변 제공: Eva 님, 2023년 7월 10일
Hi, Lacey! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Eva

8/10 - 좋아요

Silas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Eva 님, 2023년 7월 10일
Thanks for the perfect rating, Silas! Looking forward to your continuous love and support. Regards, Eva

4/10 - 별로예요

Raymond

가족 여행
별로예요: 숙박 시설 상태 및 시설
2023년 6월에 2박 숙박함
답변 제공: Eva 님, 2023년 7월 10일
Hi, Raymond! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Eva

2/10 - 너무 별로예요

Jeremy

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We ended up leaving after seeing the state of the room, the room was gross, stains on wall and headboard, the baseboard had a layer of dirt covering them, the floor had dead flies and had not been swept. felt like they just changed the sheets, put out new soap and called it good. I dont expect much from an 80 dollar room, we just wanted something clean to spend the night in, this was far from it. So we wen across the street to Inn At Cross Keys Station and got the clean room we wanted.
2023년 6월에 1박 숙박함
답변 제공: Tim 님, 2023년 7월 5일
Hi, Jeremy! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim

2/10 - 너무 별로예요

Kathy

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beyond disgusting
Dirtiest place I’ve ever stayed. If I hadn’t been so tired after driving for 2 days, I’d have left. Phone & tv didn’t work, toilet roll holder was so rusty I thought I’d have to get a tetanus shot, walls & baseboards were disgusting. Couldn’t ever find a manager or anybody in the office.
2023년 6월에 3박 숙박함
답변 제공: Lisa 님, 2023년 6월 30일
We are sorry to hear about your experience, Kathy! Request to consider this as an off case, as cleanliness is one of the basic priorities in our hotel. Do give us another chance to host you soon and we will ensure that you experience the comfort and hospitality we are known for. Regards, Lisa

4/10 - 별로예요

Ashley

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Barbara 님, 2023년 6월 26일
Hi, Ashley! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara

6/10 - 괜찮아요

Crystal

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Bed and pillows seemed nice and clean. Bathroom was clean too. Doors didn’t close right, room is very dated, fridge was leaking water, no towels on second night. Had to go ask. I’d stay again, but definitely not the nicest place.
2023년 6월에 1박 숙박함
답변 제공: Lisa 님, 2023년 6월 24일
Hi, Crystal! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Lisa

6/10 - 괜찮아요

Christopher

2023년 6월에 3박 숙박함
답변 제공: Lisa 님, 2023년 6월 24일
Hi, Christopher! We regret the unpleasant experience you had with us. We shall strive to meet up to your expectations so that we can make your stay comfortable with us. Looking forward to welcoming you soon with a delightful stay ahead :) Regards, Lisa

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Filthy room
Room was disgusting. My daughter found a bottle cap in the sheets leading us to question how often the sheets are changed. How does a bottle cap get between the fitted sheet and flat sheet if you just put new sheets on the bed? Bed spreads had large stains. The light and outlets between the two beds did not work. The microwave had dried food on it. The shower curtain rod dipped in the middle so the curtain would not spread across the tub to keep water in. There were stains in the walls. Veneer on the table is warped and peeling off the table. The only good thing was the friendly lady at the front desk.
2023년 6월에 1박 숙박함
답변 제공: Ava 님, 2023년 6월 21일
Hi, Guest! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback, to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Ava

6/10 - 괜찮아요

Cheryl

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Room 26 needs repair
2023년 6월에 1박 숙박함
답변 제공: Ava 님, 2023년 6월 21일
We are extremely sorry to hear about this, Cheryl! We are working hard to deliver great service experience each time when someone visits our hotel. Looking forward to enhancing your experience with us. Regards, Ava

6/10 - 괜찮아요

Cassidy 님, Whitefish

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
This motel had the friendliest staff! They were very kind and accommodating. We booked this place as it was dog friendly and had photos of a nice grass area. However, the dog area (not photographed) was in the back next to the dumpsters. There was a bunch of broken glass and scattered food bits so we had to take our pup elsewhere. The dog fee was also $20 cash instead of $10 as listed as a headsup for anyone with 30lb pups. A wall in our room also had something splattered at the bottom of it (we aren’t sure what it was but it looked like old food or vomit??) You get what you pay for I guess!
2023년 6월에 1박 숙박함
답변 제공: Ava 님, 2023년 6월 21일
We are sorry to disappoint you, Cassidy! We can understand that your stay with us has not been a pleasant one. However, we will definitely strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon :) Regards, Ava

6/10 - 괜찮아요

Ramona

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The room was very clean however it was also very outdated. shower curtain didn't work right, furniture was not in good shape.
2023년 6월에 1박 숙박함
답변 제공: Ava 님, 2023년 6월 21일
Thank you for your valuable feedback, Ramona! As per the feedback, it seems that you are not satisfied with our services. Be assured, we will strive to make your stay pleasant whenever you revisit us next time in the future. Have a great day! Regards, Ava

10/10 - 훌륭해요

Terry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Front desk staff was awesome. Very polite Make sure to say hi to Rocky. Bed was very comfortable. Room was small but very comfortable.
2023년 6월에 1박 숙박함
답변 제공: Ava 님, 2023년 6월 21일
Hi Terry! We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again. Regards, Ava

2/10 - 너무 별로예요

Loren

2023년 6월에 1박 숙박함
답변 제공: Ava 님, 2023년 6월 21일
Hi, Loren! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Ava

6/10 - 괜찮아요

Yasmine

가족 여행
Check in was fast, wifi extremely fast, however, the room itself was run down, older motel. If you are staying for the night should be okay for the price.
2023년 6월에 1박 숙박함
답변 제공: Ava 님, 2023년 6월 21일
Hi, Yasmine! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Ava

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Road trip quick stay
The front clerk was very kind and helpful. The rooms are definitely not clean. The walls and floor were very dirty and simple maintenance needs to be done. The sheets and toilet were clean. It was very quiet, and the bed was comfortable.
2023년 6월에 1박 숙박함
답변 제공: Ava 님, 2023년 6월 21일
Something like this should not have happened, Yasmine! We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues do not repeat. Regards, Ava