로비 좌석 공간

프티 팰리스 추에카 여행 후기

3 out of 5
프티 팰리스 추에카
Calle de Hortaleza 3, Madrid, Madrid

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 720개 이용 후기 중 295개" "
평점 8 - 좋아요. 720개 이용 후기 중 268개" "
평점 6 - 괜찮아요. 720개 이용 후기 중 112개" "
평점 4 - 별로예요. 720개 이용 후기 중 31개" "
평점 2 - 너무 별로예요. 720개 이용 후기 중 14개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.8/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

SEO KYOUNG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
편안한 호텔
예약할때 요청한 double bed room으로 준비되어 있었고 침대가 매우 편했음. 요실 수압도 좋았고. 호텔 현관이 보수중이었는지.. 좀 어수선했던거 말고는 매우 만족함.
2019년 8월에 2박 숙박함
답변 제공: Esther Manzano - Experience Manager 님, 2019년 8월 12일
Dear Seo Kyoung, Thank you very much for choosing us for your stay in Madrid and for your great comments! We are happy to know that we could fulfil your expectations and made you feel at home. We hope you can visit us soon. Best Regards, Esther Manzano - Experience Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
숙소 위치, 서비스는 굉장히 좋음. 다만 전반적인 방역작업이 필요할듯. 이박동안 100마리가 넘는 개미를 봤다.
2019년 1월에 2박 숙박함
답변 제공: Lucia, Experience Manager 님, 2019년 1월 25일
Dear Guest, Thank you for taking the time to make such a positive rating of your stay at Petit Palace Chueca. We are very pleased to know that you have enjoyed your experience with us, specially for the central hotel location and the excellent service offered by all the staff. Regarding the improvements you talked about, I am very happy to inform you that next month a complete renovation of the lobby and the breakfast room will be done. Hope that you come back to enjoy the improvements. Best Regards, Lucia Experience Manager Petit Palace Chueca

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스
1인으로 3일을잘못예약했는데2인으로바꾸고 조식티켓1장만사서2명이서2일먹는다고 물어볼땐된다고 해놓고 실제로 1일 밖에 조식을 안먹었는데 1인 비용 더 받아 갔네요
2018년 11월에 3박 숙박함
답변 제공: Lucia, Experience Manager 님, 2018년 11월 29일
Dear guest, Thank you for taking the time to share your opinion about your stay at Petit Palace Chueca. As nobody in the staff is speaking Korean, I am not sure if there is any problem with the translator since I do not understand completely which is your complaint. You booked one room for 3 nigths for 1 person with breakfast included and when you come to the hotel you were two. You were informed that the second person should pay for her breakfast and you asked if you could have breakfast only for two days. We agreed, but you were informed that it was still one extra breakfast to pay because you had included 3 breakfast and you consumed 4 of them. We are really sorry if there was any missunderstandig when explaining you the situation. Hope that you gave us a new chance to improve your experience at Petit Palace. Best Regards, Lucia Experience Manager

10/10 - 훌륭해요

Jun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
it is comfortable and good place. Most of all, It is located in the center of Madrid
2018년 11월에 5박 숙박함
답변 제공: Lucia, Front Desk Manager 님, 2018년 11월 19일
Dear Jun, Thank you very much for your 5 star review!!! We are really pleased to know that you have enjoyed your experience with us, specially for the comfort of our facilities and the central hotel location. Hope to see you soon again. Best Rgards, Lucia Front Desk Manager

4/10 - 별로예요

myeong kil

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
마드리드 숙소가 대체적으로 비싼거같아요
마드리드의 도심과 근접해있는 편이라 동선이 편했어요. 조식은 심플하면서도 웰빙식단이였어서 무엇보다 건강한 느낌이였어요. 슈퍼씨드, 각종곡물빵, 홈메이드 쥬스 혹은 요거트 등으로 주를 이루어 좋았고 7시반부터 시작되어 다른 여행일정에 무리가 없었어요. 다만 호텔이 골목길에 위치되어있어 뷰는 앞건물과 너무 가까워 커튼은 내내 치고 있었고 나무합판벽이라 방음이 안된다는 점이 아쉬웠어요.
2018년 11월에 2박 숙박함
답변 제공: Lucia, Front Desk Manager 님, 2018년 11월 16일
Dear Myeong Kil, Thank you for taking a moment of your valuable time to rate your stay at Petit Palace Chueca. We are pleased to know that you have enjoyed the central hotel location and our delicious and healthy breakfast. We are sorry if the views of the room did not reach your expectations, we have both inner rooms and exterior ones facing Hortaleza street, but the assignment is subject to the availability at your arrival. Hope that you give us a new opportunity to improve your Petit Palace experience. Best Regards, Lucia Front Desk Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
완전 좋음
처음엔 걱정했는데 깔끔하고 욕실도 넓고 엄청좋아요. 스페인에서 묵었을때 제일 좋은 호텔이었어요
2018년 6월에 1박 숙박함
답변 제공: Lucia, Front Desk Manager 님, 2018년 7월 2일
Dear guest, Thank you very much for rating your stay with us with 5 stars!!! We are very proud to know that according to your experience Petit Palace Chueca is the best hotel you have stayed in. Hope that you come back in your next visit to Madrid. Best Regards, Lucia Front Desk Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
Convenient location near downtown
It was very convenient from the Telefonica office where my business meeting was held.
답변 제공: Carolina 님, 2016년 6월 15일
Dear customer. Thank you for your time and sharing your experience with us and the rest of the users. We are pleased that the excellent location of the Hotel was near where it needed thanks again and receive greetings. Isabel

8/10 - 좋아요

Maria

좋아요: 청결 상태, 직원 및 서비스
The position is unique. It's at 50-meter distance from Metro Gran Via and at a 5- minute walk from Puerta del Sol. There are numerous shops, restaurants and cafes all around. There is no need to take taxi, metro or buses to get to Prado, Reina Sofia, Plaza Maior, Plaza Espana. Cleaness is excellent. The flaw of the hotel is the lack of soundproofing, so in the middle of the night you can hear running water in other rooms and other kind of noises.
2024년 4월에 4박 숙박함
답변 제공: Vicente Álvarez - Experience Manager. 님, 2024년 4월 15일
Dear María,Thank you very much for choosing our establishment during your last stay in Madrid, and for taking a few minutes to leave us your opinion and assessment.It is a real pleasure for us to be able to verify that you have enjoyed our services, the excellent location and the cleaning service.We hope that, despite this, you had an overall positive experience during your stay. Your comments help us to enhance the quality of our services, and we hope to have the opportunity to welcome you back in the future.Best regards from the entire Petit Palace Chueca team,Vicente Alvarez. Experience Manager.

10/10 - 훌륭해요

Katharina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a very good and nice hotel to stay with friendly Staff and a very very good breakfast.
2024년 4월에 3박 숙박함
답변 제공: Vicente Álvarez - Experience Manager. 님, 2024년 4월 15일
Dear Katharina,Thank you very much for choosing our establishment during your last stay in Madrid, and for taking a few minutes to leave us your opinion and assessment.It is a real pleasure for us to be able to verify that you have enjoyed our services, the excellent location and, above all, the kindness of the Petit Palace Chueca team.We hope you can return to Madrid very soon and it would be a pleasure to welcome you back.Best regards from the entire Petit Palace Chueca team,Vicente Alvarez. Experience Manager.

10/10 - 훌륭해요

Anita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nos ha gustado todo. La estética de la cafetería abajo, la decoración, la funcionalidad (facilita trabajar con los portátiles). El edificio en sí, el ascensor con las puertas originales. La combinación de lo moderno y antiguo. Nuestra habitación era de familia, grande y cómoda. Para repetir.
2024년 4월에 1박 숙박함
답변 제공: Vicente Álvarez - Experience Manager 님, 2024년 4월 8일
Estimada Anita,Sobre todo, muchas gracias por confiar en nosotros para alojarse en Madrid. Nos alegra mucho saber que ha tenido una buena experiencia alojado con nosotros y le agradecemos sus comentarios sobre la estética del hotel y nuestras instalaciones.Esperamos que puedan volver muy pronto a Madrid y sería un placer volver a darle la bienvenida.Saludos cordiales,Vicente Álvarez - Experience Manager

10/10 - 훌륭해요

Gregory

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Located right off the Gran Via shopping district. Helpful and friendly check in. Lovely room although a bit small. Excellent service including reserving a cab for us early in the morning.
2024년 4월에 1박 숙박함
답변 제공: Vicente Álvarez - Experience Manager. 님, 2024년 4월 8일
Dear Mr. Gregory,Thank you for taking a few minutes to share your experience.We are glad that you enjoyed your stay in Madrid. We always try to improve our services and facilities. That is why we appreciate your comment so much. Thank you for your kind words about our location, facilities and the service received.We would love to welcome you again soon.Best Regards,Vicente Álvarez - Experience Manager.

8/10 - 좋아요

ISABELLE 님, SAINT AUBIN DE MÉDOC

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Personnel agréable. Bon petit déjeuner. Les chambres sont correctes, salle de bain agréable et pratique, seul bémol la salle de bain n’est pas chauffée,
2024년 4월에 3박 숙박함
답변 제공: Isabel R. 님, 2024년 4월 6일
Chère IsabelleNous vous remercions d'avoir choisi le Petit Palace Chueca pour votre séjour à Madrid et d'avoir pris le temps de nous faire part de votre opinion sur l'hôtel. Nous sommes heureux que vous ayez apprécié votre visite et que le confort de la chambre et notre petit déjeuner riche et varié aient été à la hauteur de vos attentes. Nous vous remercions et vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées.

10/10 - 훌륭해요

LUIS

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent Hotel
2024년 3월에 1박 숙박함
답변 제공: Vicente Álvarez || Experience Manager 님, 2024년 4월 1일
Dear Luis,Thank you for sharing your feedback regarding your recent stay at our hotel. We are delighted to hear that you had an excellent experience and that our accommodations met your expectations. Your satisfaction is our utmost priority, and we are grateful for your kind words.Should you require any further assistance or if there is anything we can do to enhance your future visits, please do not hesitate to contact us. It was a pleasure serving you, and we look forward to welcoming you back on your next visit.Best regards,Vicente Álvarez Experience Manager

10/10 - 훌륭해요

Nathalie

좋아요: 청결 상태, 숙박 시설 상태 및 시설
L’hôtel est très agréable . Un petit bémol pour la chambre où il manquait un voilage. Personnel de la réception parfait . Pour le petit déjeuner, l’accueil mériterait d’être plus chaleureux quand on ne parle pas espagnol.
2024년 3월에 3박 숙박함
답변 제공: Vicente Álvarez || Experience Manager 님, 2024년 4월 1일
Chère Mme. Nathalie,Nous vous remercions sincèrement d'avoir partagé votre expérience après votre récent séjour dans notre hôtel. Nous sommes ravis d'apprendre que vous avez trouvé notre établissement très agréable. Vos commentaires sont précieux pour nous, et nous prenons note de vos suggestions concernant l'absence de voilage dans la chambre ainsi que l'accueil au petit déjeuner.Nous tenons à vous présenter nos excuses pour tout inconvénient que cela a pu vous causer. Soyez assurée que nous mettrons tout en œuvre pour améliorer ces aspects de notre service afin de garantir une expérience encore plus satisfaisante à l'avenir.Nous espérons avoir le plaisir de vous accueillir à nouveau dans notre établissement lors de votre prochain séjour. N'hésitez pas à nous contacter pour toute demande particulière, nous serons ravis de vous assister.Cordialement,Vicente Álvarez Experience Manager

10/10 - 훌륭해요

Rafael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Super convenient location, right in the heart of things. The only downside is that it's right off of Gran Via so it there can be some street noise and partyers late at night. I would suggest wearing ear plugs. But overall I think the location and staff were well worth it. The cafe counter located right in the lobby was super convenient too!
2024년 3월에 3박 숙박함
답변 제공: Isabel R 님, 2024년 3월 27일
Dear Rafael First of all, thank you for choosing the Petit Palace Chueca to stay at during your stay in Madrid and for taking the time to comment on your stay with us.We are glad you enjoyed the excellent location of the hotel in the heart of the city and we hope to see you again on your next visit.Best regards

10/10 - 훌륭해요

Aurora Vergara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Isabel R 님, 2024년 3월 27일
Estimada Aurora Muchas gracias por confiar en el Petit Palace para alojarse durante su estancia en Madrid y por el tiempo dedicado a puntuar tan altamente dicha estadia. Nos alegra que disfrutara de su estancia y esperamos poder volver recibirle en su proxima visita

10/10 - 훌륭해요

Alexandra

2024년 3월에 1박 숙박함
답변 제공: Vicente Álvarez - Experience Manager 님, 2024년 4월 3일
Estimada Alexandra,Muchas gracias por su inmejorable valoración.Nos alegra saber que ha disfrutado de su estancia con nosotros.Deseando darle la bienvenida de nuevo muy pronto, reciba un cordial saludo de todo el equipo del Petit Palace Chueca. Saludos cordiales,Vicente Álvarez - Experience Manager

8/10 - 좋아요

Guillermo

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Every thing was great except noisy at night till hours in the morning due to the people outside
2024년 3월에 3박 숙박함
답변 제공: Vicente Álvarez || Experience Manager 님, 2024년 3월 12일
Dear Guillermo,Thank you for taking the time to share your feedback with us. We appreciate your positive remarks about your overall experience.We sincerely apologize for any inconvenience caused by the noise during the night. We understand the importance of a peaceful stay, and we regret that this aspect fell short of your expectations. Please be assured that we will address this issue to enhance the comfort of our guests.We value your feedback, as it helps us improve our services. If there's anything specific you would like to share or if you have further suggestions, please feel free to reach out.We hope to have the opportunity to welcome you back and provide you with an even better experience.Kind regards,Vicente Álvarez Experience Manager

8/10 - 좋아요

Caroline

2024년 2월에 2박 숙박함
답변 제공: Vicente Álvarez - Experience Manager. 님, 2024년 3월 21일
Dear Caroline,Thank you for your rating!We always give our best for our customer to feel like home. We are glad we got our goal.We would love to welcome you again soon.Sincerely,Vicente Álvarez - Experience Manager.

8/10 - 좋아요

Fernando 님, Bayamon, Puerto Rico

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place to stay in the middle of the shopping, restaurants, area.
2024년 1월에 2박 숙박함
답변 제공: Vicente Álvarez || Experience Manager 님, 2024년 1월 31일
Dear Fernando, Thank you for taking the time to share your feedback! We're delighted to hear that you found our location to be convenient, right in the heart of the shopping and restaurant area.We strive to provide a comfortable and enjoyable experience for our guests, and we're thrilled that you had a positive stay with us. If you have any specific suggestions or if there's anything else we can do to make your next visit even better, please feel free to let us know.We look forward to welcoming you back in the future!Best regards,Vicente Álvarez Experience Manager

10/10 - 훌륭해요

Annabelle 님, Tracy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location, great reception area. Had a last minute 1 day stay in Madrid with 5 grown children and mother. We all had our own beds, it was perfect. Would definitely stay again!
2024년 1월에 1박 숙박함
답변 제공: Vicente Álvarez - Experience Manager 님, 2024년 1월 24일
Dear Annabelle,Thank you very much for choosing our establishment during your last stay in Madrid, and for taking a few minutes to leave us your opinion and assessment.It is a real pleasure for us to be able to verify that you have enjoyed our services, the excellent location and, above all, the kindness of the Petit Palace Chueca team.We hope you can return to Madrid very soon and it would be a pleasure to welcome you back.Best regards from the entire Petit Palace Chueca team,Vicente Alvarez. Experience Manager.

10/10 - 훌륭해요

Ivette 님, San Juan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
EXCELENTE UBICACION Y EXCELENTE SERVICIO.
2024년 1월에 3박 숙박함
답변 제공: Vicente Álvarez - Experience Manager. 님, 2024년 1월 19일
Estimada Ivette,Sobre todo, muchas gracias por confiar en nosotros para alojarse en Madrid. Nos alegra mucho saber que ha tenido una buena experiencia alojado con nosotros y le agradecemos sus comentarios sobre nuestra ubicación y el servicio recibido del equipo del Petit Palace Chueca.Esperamos que puedan volver muy pronto a Madrid y sería un placer volver a darle la bienvenida.Saludos cordiales,Vicente Álvarez - Experience Manager

10/10 - 훌륭해요

Alex

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Vicente Álvarez - Experience Manager. 님, 2024년 1월 19일
Estiamado Alex,Muchas gracias por su inmejorable valoración.Nos alegra saber que ha disfrutado de su estancia con nosotros.Deseando darle la bienvenida de nuevo muy pronto, reciba un cordial saludo de todo el equipo del Petit Palace Alcalá. Atentamente,Vicente Álvarez - Experience Manager

10/10 - 훌륭해요

Ariel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Vicente Álvarez - Experience Manager. 님, 2024년 1월 19일
Dear Ariel,Thank you for your amazing rating.We always give our best for our customer to feel like home. We are glad we got our goal.We would love to welcome you again soon.Sincerely,Vicente Álvarez - Experience Manager.

10/10 - 훌륭해요

Niki

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location
2024년 1월에 3박 숙박함
답변 제공: Vicente Álvarez - Experience Manager. 님, 2024년 1월 10일
Dear Niki,Thank you for your amazing rating.We always give our best for our customer to feel like home. We are glad we got our goal.We would love to welcome you again soon.Sincerely,Vicente Álvarez - Experience Manager.

10/10 - 훌륭해요

Leonardo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Vicente Álvarez - Experience Manager 님, 2024년 1월 10일
Estimado Leonardo,Muchas gracias por su inmejorable valoración.Nos alegra saber que ha disfrutado de su estancia con nosotros.Deseando darle la bienvenida de nuevo muy pronto, reciba un cordial saludo de todo el equipo del Petit Palace Chueca. Atentamente,Vicente Álvarez - Experience Manager

10/10 - 훌륭해요

Carolina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Definitely the best hotel we visited during our Eurotrip 2023. It's located very conveniently just a few feet away from Gran vía avenue (and station), and a couple of blocks away from all the relevant tourist spots you might want to visit on your first trip to Madrid. We toured the whole city on foot since it's so close to everything. And if you like shopping... you're in for a treat! Gran via's main attraction are the stores (from department stores with very cheap prices like Primark, to more exclusive brands that have either their own store or have their spot in El corte Ingles). If you want to go and eat some tapas, you're a block away from many bars and restaurants that'll serve you traditional spanish tapas and pintxos for you to enjoy. Now, enough about location, what about the hotel? It's very modern, hip and clean. It has a coffee shop in the lobby floor and the staff is really accesible, kind and helpful. The rooms are beautiful and very comfortable. We had breakfast included during our stay and it was great: full of options and tasty pastries (although the breakfast area/room is a bit small so it might get crowded on busy hours). Wish we stayed a few extra days here because it was an excellent experience! I would definitely recommend this hotel if you're visiting Madrid. Great city, great hotel.
2023년 12월에 1박 숙박함
답변 제공: Isabel R. 님, 2023년 12월 27일
Dear Carolina First of all, thank you for choosing the Petit Palace Chueca to stay at during your stay in Madrid and for the high rating you gave us. We are glad you enjoyed your stay so much and we hope to welcome you again on your next visit to our city. Thank you again and Merry Christmas

10/10 - 훌륭해요

Ismael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location, location, location. Just few steps to Gran Via and Plaza del Sol. Nice, modern rooms. 5 stars for cleanliness. Quiet even on the middle of action. Only complaint, my room have parque floors that need repair. A little bit noisy. Overall, wonderful experience. Surely to return!
2023년 12월에 10박 숙박함
답변 제공: Isabel Rodriguez - Host Petit Palace Chueca 님, 2023년 12월 21일
Dear Ismael, First of all thank you for choosing the Petit Palace Chueca to stay during your stay in Madrid and for the high score given. We are glad that you enjoyed your stay and that the excellent location, the attention of the staff and the cleanliness of the Hotel were to your liking. Regarding your complaint about the park floor in your room, we will work to fix it.Thank you again and we look forward to welcoming you back. Happy Holidays

10/10 - 훌륭해요

Lorena

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place has great location! You can walk to most places. It’s busy. The coffee shop downstairs it’s so pretty and great to grab a coffee and go tourist. The rooms are small but I guess that’s just Europe? The whole place was great!
2023년 11월에 8박 숙박함
답변 제공: Vicente Álvarez // Experience Manager. 님, 2023년 12월 4일
Dear Lorena,Thank you for taking a few minutes to share your experience and thank you for your great rating!We are glad that you enjoyed your stay in Madrid. We always try to improve our services and facilities. That is why we appreciate your comment so much. Thank you for your kind words about our location and coffee shop.We would love to welcome you again soon.Best Regards,

10/10 - 훌륭해요

Charlene

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property in a great area
2023년 11월에 1박 숙박함
답변 제공: Vicente Álvarez - Experience Manager. 님, 2023년 11월 24일
Dear Charlene,Thank you for your amazing rating.We always give our best for our customer to feel like home. We are glad we got our goal.We would love to welcome you again soon.Sincerely,Vicente Álvarez - Experience Manager.

10/10 - 훌륭해요

Fernando

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excelente estadía, la propiedad muy bien, la habitación muy bien, un edificio antiguo renovado, supero mis expectativas.
2023년 11월에 5박 숙박함
답변 제공: Isabel R 님, 2023년 11월 16일
Estimado FernandoAnte todo gracias por escoger el Petit Palace para hospedarse durante su estancia en Madrid y por el tiempo dedicado a comentar su estancia con nosotros.Nos alegra que disfrutara tanto de su estadía y esperamos poder volver a recibirle en su próxima visita. Saludos cordiales

10/10 - 훌륭해요

JESSICA

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Las habitaciones son pequeñas pero muy cómodas y muy limpias. El personal increiblemente amable y el desayuno muy rico :)
2023년 10월에 1박 숙박함
답변 제공: Teresa de la Rosa, Experience Manager. 님, 2023년 11월 7일
Estimada Jessica:Muchas gracias por habernos escogido para su estancia en Madrid y por su excelente comentario.Nos hace muy felices saber que hemos cumplido plenamente sus expectativas en cuanto a nuestras confortables instalaciones, nuestro amable personal y nuestro delicioso desayuno.¡Ojalá recibirle de nuevo en nuestro hotel pronto!Atentamente,Teresa de la Rosa, Experience Manager.

10/10 - 훌륭해요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Teresa de la Rosa, Experience Manager. 님, 2023년 11월 7일
Dear Stephanie,Thank you very much for your visit and for your wonderful review!We are delighted that you have enjoyed your experience at Petit Palace Chueca and we hope to welcome you back anytime.Kind regards,Teresa de la Rosa, Experience Manager.

10/10 - 훌륭해요

Agustin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We loved our stay at Petit Palace Chueca, the best location.
2023년 10월에 3박 숙박함
답변 제공: Teresa de la Rosa, Experience Manager. 님, 2023년 10월 29일
Dear Agustin,Thank you very much for having chosen us as your hotel of stay in Madrid.We are delighted that you have enjoyed your experience with us and that our central location was so much to your liking!We hope to welcome you back anytime soon at Petit Palace Chueca, we would love to do so!Kind regards,Teresa de la Rosa, Experience Manager.

10/10 - 훌륭해요

Raimundo

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff very courteous and very nice with public about everything.
2023년 10월에 4박 숙박함
답변 제공: Teresa de la Rosa, Experience Manager. 님, 2023년 10월 24일
Dear Raimundo,Thank you very much for having chosen us for your stay in Madrid and for sharing your excellent opinion on Expedia!We are delighted that you have enjoyed your experience at Petit Palace Chueca has been so excellent and that the kind attention of our staff is one very positive feature of it.We hope to welcome you back anytime soon, we would love to do so!Kind regards,Teresa de la Rosa, Experience Manager.

8/10 - 좋아요

María De Jesús

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Teresa de la Rosa, Experience Manager. 님, 2023년 10월 19일
Estimada María Jesús:Muchas gracias por habernos escogido para su estancia en Madrid y por haber compartido su experiencia con la comunidad de Expedia.Nos alegramos de que su experiencia en Petit Palace Chueca haya sido agradable y esperamos con ilusión su próxima visita, ¡nada nos gustaría más!Atentamente,Teresa de la Rosa, Experience Manager.

10/10 - 훌륭해요

JESUS ISRAEL

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Me gusto la cercanía al metro y la limpieza
2023년 9월에 5박 숙박함
답변 제공: Teresa de la Rosa, Experience Manager. 님, 2023년 10월 29일
Estimado Jesús Israel:Muchísimas gracias por habernos escogido para su estancia en Madrid y por haber compartido su experiencia con Expedia.Nos hace muy felices saber que han disfrutado de su estancia plenamente, y que nuestra idónea ubicación, así como nuestra exigente limpieza hayan sido puntos tan destacablemente positivos.¡Esperamos con ilusión su regreso a Petit Palace Chueca!Atentamente,Teresa de la Rosa, Experience Manager.

6/10 - 괜찮아요

Lener

2023년 10월에 3박 숙박함
답변 제공: Isabel Rodríguez, Host. 님, 2023년 11월 3일
Dear Lener,Thank you very much for having chosen us for your stay in Madrid and for your feedback.We are sorry that your experience at our hotel was not as wonderful as we would have liked and we will work hard to improve in everything we can.We hope that you can give us a second chance, we will make sure that you have a 10/10 experience.Kind regards,Isabel Rodríguez, Host.

8/10 - 좋아요

ZIED

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
L’emplacement est très bon Le personnel serviable L’hôtel est propre et confortable mais le prix est très élevé pour cette catégorie malgré que les prix augmentent pendant les salons mais comme même je trouve que c’est beaucoup
2023년 9월에 3박 숙박함
답변 제공: Teresa de la Rosa, Experience Manager. 님, 2023년 10월 10일
Cher Ziedd,Merci beaucoup de nous avoir choisis pour votre séjour à Madrid et pour votre commentaire.Nous apprécions vraiment votre commentaire positif sur notre emplacement central et notre personnel amical. Nous espérons pouvoir vous accueillir à nouveau dans notre hôtel à l'avenir, nous n'en demandons pas plus.Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées,Teresa de la Rosa, Experience Manager

10/10 - 훌륭해요

Jonathan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, ideal
2023년 10월에 3박 숙박함
답변 제공: Teresa de la Rosa, Experience Manager. 님, 2023년 10월 10일
Dear Jonathan,Thank you very much for having chosen us for your stay in Madrid and for your wonderful review!We are delighted that your experience at Petit Palace Chueca has been so pleasant!We are looking forward to welcoming you in the future, we would love to do so!Kind regards,Teresa de la Rosa, Experience Manager.

8/10 - 좋아요

Gabriel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Teresa de la Rosa, Experience Manager. 님, 2023년 10월 10일
Estimado Gabriel:Muchas gracias por habernos escogido para su estancia en Madrid y por haber compartido su experiencia con la comunidad de Hoteles.comNos alegramos de que haya disfrutado de su experiencia en Petit Palace Chueca y esperamos poder darle la bienvenida de nuevo en un futuro.Atentamente,Teresa de la Rosa, Experience Manager.

8/10 - 좋아요

Milqueza 님, Bronx

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location to all Madrid attractions!
2023년 10월에 4박 숙박함
답변 제공: Teresa de la Rosa, Experience Manager. 님, 2023년 10월 10일
Dear Milqueza,Thank you very much for having chosen us for your stay in Madrid and for your wonderful review. We are delighted that our central location has been such a highlight and we hope to welcome you back soon at Petit Palace Chueca!Kind regards,Teresa de la Rosa, Experience Manager.

10/10 - 훌륭해요

Adar

출장 여행
좋아요: 직원 및 서비스
2023년 9월에 3박 숙박함
답변 제공: Teresa de la Rosa, Experience Manager. 님, 2023년 9월 27일
Dear Adar,Thank you very much for having chosen us for your stay in Madrid and for such an outstanding review!We hope to welcome you back anytime soon, it would be a pleasure for us to have you once again as a guest at Petit Palace Chueca!Kind regards,Teresa de la Rosa, Experience Manager.

10/10 - 훌륭해요

Luz

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excelente la atencion y el servicio de todos las personas que trabajan en el hotel.
2023년 9월에 2박 숙박함
답변 제공: Teresa de la Rosa, Experience Manager. 님, 2023년 9월 25일
Estimada Luz:Muchas gracias por habernos escogido para su estancia en Madrid y por su excelente comentario.¡Nos hace muy felices saber que ha disfrutado de su experiencia en Petit Palace Chueca y esperamos pronto su regreso!Atentamente,Teresa de la Rosa, Experience Manager.

10/10 - 훌륭해요

Suleima

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 3박 숙박함
답변 제공: Teresa de la Rosa, Experience Manager. 님, 2023년 9월 25일
Estimada Marlyn:Muchas gracias por habernos escogido para su estancia en Madrid y por su excelente puntuación.¡Nos alegramos mucho de que haya disfrutado tanto de su experiencia en Petit Palace Chueca y esperamos su regreso!Atentamente,Teresa de la Rosa, Experience Manager.

10/10 - 훌륭해요

Maria C

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel con excelente ubicación! A tan solo dos pasos de gran vía! Las personas que atienden en recepción muy atentas y siempre dispuestos ayudar! Sin duda volveremos
2023년 9월에 2박 숙박함
답변 제공: Teresa de la Rosa, Experience Manager. 님, 2023년 9월 25일
Estimada María C:Muchas gracias por habernos escogido para su estancia en Madrid y por su excelente review.Nos hace muy felices saber que se han encontrado como en casa con nosotros y esperamos con ilusión su regreso, nada nos gustaría más.Atentamente,Teresa de la Rosa, Experience Manager.

10/10 - 훌륭해요

marcos

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Estupenda estancia atención de 10
2023년 9월에 2박 숙박함
답변 제공: Teresa de la Rosa, Experience Manager. 님, 2023년 9월 15일
Estimado Marcos:Muchas gracias por habernos escogido para su estancia en Madrid y por su excelente review.Nos hace muy felices saber que hemos cumplido sus expectativas y esperamos con ilusión su regreso a nuestro hotel.Atentamente,Teresa de la Rosa, Experience Manager.

10/10 - 훌륭해요

Mauro

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Struttura eccellente, moderna, centralissima (Gran Via, strada più importante di Madrid a 10 metri). Fermata Metro a 30 metri. Personale disponibile e cortese, in particolare Victoria che parla bene l'italiano ed è sempre sorridente e gentile. È possibile, senza alcun problema lasciare in custodia i bagagli prima del check-in e dopo il check-out. Colazione ricca, aim una sala nolto fashion. Niente da dire tutto ottimo.
2023년 8월에 4박 숙박함
답변 제공: Teresa de la Rosa, Experience Manager. 님, 2023년 8월 29일
Caro Mauro,La ringraziamo molto per averci scelto per il Suo soggiorno a Madrid e per aver condiviso la Sua eccellente esperienza con la community di Expedia.Siamo molto felici di sapere che abbiamo soddisfatto le sue aspettative in quasi tutti gli aspetti e che si è sentito a casa con noi. Non esiti a tornare al Petit Palace Chueca se tornerà a Madrid, saremo lieti di accoglierla nuovamente!Cordiali saluti,Teresa de la Rosa, Experience Manager.

10/10 - 훌륭해요

Maha 님, Haifa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Basic and Perfect. Nothing added, nothing missing.
2023년 8월에 2박 숙박함
답변 제공: Teresa de la Rosa, Experience Manager. 님, 2023년 8월 29일
Dear Maha,Thank you very much for having chosen us for your stay in Madrid and for your review!We are very happy that we met your expectations at Petit Palace Chueca and we hope to welcome you bacj anytime soon!Kind regards,Teresa de la Rosa, Experience Manager.

8/10 - 좋아요

Miguel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2023년 8월에 1박 숙박함
답변 제공: Teresa de la Rosa, Experience Manager. 님, 2023년 8월 29일
Estimado Miguel:Muchas gracias por habernos escogido para su estancia en Madrid y por haber compartido su comentario con la comunidad de Expedia.Nos alegramos de que su experiencia en Petit Palace Chueca haya sido agradable y esperamos darle la bienvenida de nuevo en un futuro.Atentamente,Teresa de la Rosa, Experience Manager.