Thanks Lisa for sharing your experience with us.We hope to see you againKind regards

Many thanks Arturo,We are glad to know that everything was good during your stay.Kind regardsRaquel Serradilla

Estimado Vicente Manuel,Muchas gracias por compartir la experiencia con nosotros así como el resto de viajeros.Lamentamos las pequeñas incidencias que se encontraron y les agradecemos nos las reportaran para poder repararlas.Nos alegramos que la situación del hotel les haya resultado beneficiosa y que se hayan sentido bien atendidos en el desayuno.Les esperamos siempre que quieran volver a la ciudadMuchas gracias y saludos

Many thanks James,We hope to see you againKind regards

Dear customer,We are so sorry about the incidence with bathtub.Please if you have any problem, you can say us and we can solve it i the same moment.We hope to have the chance to see again and you could check that it was an isolate incident.Thanks and kind regards

Muchas gracias José ,Será un placer volver a tenerte con nosotros siempre que quierasUn saludo

Dear Martin,We are very interested in knowing about your bad experience. If you could explain us what happened, we could have the opportunity to improve it.We await for your notices.Thanks and regards

Many thanks Andrew for your great score.We will work in the same line to satisfy our customersKind regards

Muchas gracias Ana María,Esperamos vovler a verteUn saludo

Many thanks for your kind comments OlivierA good notice that you can recommend usThanks a lot and kind regardsRaquel Serradilla

Dear GregoryMany thanks for your comments and about the rooms, there are different sizes, depending on the type you have choosen, and also depends on the situation in the building.For the next time , please advise us and we can find one room according your needs.Thanks and regards

Hola Darinka,Estamos encantados de que hayas podido disfrutar de la estancia y esperamos tener la oportunidad de volver a verte con nosotrosUn saludoRaquel Serradilla

Hi Richard,Thanks so much for your kind commentsWe hope to see you againRegards

Estimado José María,Muchas gracias por su colaboración y esperamos que disfrutara de su estancia con nosotros.Esperamos verle de nuevoSaludos

I want to thank you your kind comment EduardoWe will happy to welcome you againRegards

Thanks Rodrigo,I hope you enjoyed your stayKind regards

Many thanks JorgeI hope you enjoyed your stayKind regards

Hi ThomasI am happy reading your review.I share your congratulations with the staff and of course we hope to see you againKind regards

Dear Rui,Thanks for your score and we hope to see you againKind regards

Dear Robert,Many thanks for your comments and we are sorry you didnt use the gym due to the refurbish. For the next time, we can reserve for you in another hotel of our group.Please ask us for the next timeThanks and kind regards

Many thanks for your comments AldoKind regards!!

Dear JeromeWe want to thank you for the excellent score and we hope you can recommend us to your family and friends.Please visit us again !!Thanks and kind regards

Hi Andrea,It is a pleasure to have clients so kind of youKind regards

Dear customer,Many thanks for sharing your experience.We hope to see you againKind regards

Dear Alexander,Thanks for your kind comments and we hope to see you againKind regards

Estimado Rodolfo,Lamentamos que las obras del edificio vecino le hayan molestado.Esperamos que finalicen cuanto antes para poder garantizar la tranquilidad a nuestros clientes .Un saludo

Hola Jaime,Un placer tenerte alojado con nosotros.Esperamos que vuelvas a elegirnos !!!Un saludo

Many thanks for your kind comments It would be a pleasure to see you again.Thanks and kind regards

Gracias Alejandro por compartir tu opinión con nosotros y otros viajeros.Nos alegra saber que le ha gustado nuestra remodelación, que está teniendo una excelente acogida entre nuestros clientes.Esperamos verle de nuevo siempre que quiera.Un saludo

Cher client, Nous apprécions vos aimables commentaires et pour le prochain séjour, vous pouvez réserver une chambre avec vue qui a un petit supplément mais la différence de prix est très petite et a beaucoup plus de lumière. Je suis sûr que vous l’aimerez. Nous espérons vous revoirSalutations

Many thanks for your kind comments Ana,We hope you can visit againKind regards

Dear Luis,Thanks for your comments and we hope to see you againKind regards

Apreciado Pablo,Muchas gracias por su tiempo y esperamos seguir trabajando para mejorar .No dude en alojarse con nosotros de nuevoUn saludo

Dear PabloWe would like to know how can we do to improve your experience.Please visit us again and inform usThanks and kind regards

Dear Maria,We are sorry about the problems with the noise. With the remodelation we are going to change also windows and we are sure that it should be a great solution.We hope to see you againThanks and kind regards

Dear Montserrat,Thank you for your kind comments and it is a pleasure for us to offer an early check in when is possible.We hope to see you againThanks and kind regards

Muchas gracias por su comprensión y su amable comentario.Les esperamos siempre que quieran!!

Dear Ronald,We are working to improve our facilities and we hope you enjoyed your stay.Thanks and kind regards

Dear Moshe,We are sorry about your experience.Please detail us in order to improve itThanks and regards

Many thanks Carmen for your excellent score.Kind regards

Dear Emilio,Thanks for your comments and I hope you can visit again when all the refurbish will be finished.I am sure you will really enjoy it !Kind regards

Many thanks Karen for your scoreKind regards

Dear Francheska,We are sorry about your experience.It is true that the temperatures were high, but there is process to change the machines and usually we do it on may, when hot is coming, but this year we have change our procedure in order to solve these incidences. We hope you can visit us again and enjoy a nice stay.Thanks and kind regards

Dear Lucia,Thanks for sharing your experience with usWe hope to see you againKind regards

Apreciado Jordan,Muchas gracias por sus amables comentarios y nos alegra saber que ha disfrutado de nuestro completo desayuno ,Esperamos verle de nuevo con nosotrosUn cordial saludoRaquel Serradilla