Dear Sanghoon, It is fantastic to know we were able to meet your expectations which was our main purpose all the time. We are looking forward to welcoming you again! Best regards,

Dear Byunghoon, thank you so much for these kind words abour your stay in NH Collection Palacio de Tepa. It is fantastic to know that your stay was excellent. We are looking forward welcoming you back! Best regards,

Greetings from NH Collection Palacio de Tepa! It is fantastic to know we were able to meet your expectations which was our main purpose all the time. We are looking forward to welcoming you again! Best regards,

Firstly I want you to know that we all are very happy to receive your great comment about our Hotel, thank you for sharing your experience. We highly value your opinion in our process of continuous improvement. The complete NH Collection Palacio de Tepa team hope to see you soon! Best regards

Dear Insoo, thank you for taking the time to express your opinion about your recent stay at NH Collection Palacio de Tepa. We highly value your comments in our process of continuous improvement. Kind regards,

Dear Doyen, thank you for your lovely comments about your experience in the NH Collection Palacio de Tepa. We are very happy to hear that you enjoyed your stay. Your comments are a great help to encourage our team to improve our service. We really hope to seeing you soon! Best regards,

Dear Jin Woong, thank you very much for taking a moment of your valuable time to express your opinion about our Hotel during your recent stay. We highly value your opinion in our process of continuous improvement. The complete NH Palacio de Tepa team hope to see you soon! Best regards

Dear MYUNG HAE, thank you for taking the time to write such a positive review of the NH Collection Palacio de Tepa. We are very passionate about delivering exceptional service so it is always encouraging when we receive such great feedback. We hope to have the pleasure to welcome you back one day in the near future. Best regards,

Greetings from Madrid! Thank you so much for your kind words and for sharing your experience in the NH Collection Palacio de Tepa. It is fantastic to read that you enjoyed your stay. The entire team hopes to welcome you back soon! Kind regards,

Dear Ik Jin, thank you for the glowing review of NH Collection Palacio de Tepa! We greatly appreciate your heartfelt feedback and recommendations. What is most rewarding, is knowing that our guests enjoy their stays and it is always a great source of motivation for us to keep doing our best and constantly make further improvement. Also, we are glad to hear that our great location serves you well. We truly hope that you will have a chance to return to Madrid and we would be so grateful to be able to welcome you back."

Dear Kara, Thank you for sharing your feedback. We are glad to hear that you found the location convenient and enjoyed the breakfast selection. However, we apologize for any inconvenience caused by the size of the bathroom and the comfort of the bed. We strive to provide a comfortable experience for all our guests and will take your comments into consideration for future improvements. Additionally, we regret to hear about your experiencce with our staff; providing friendly and attentive service is a priority for us, and we will address the issue internally. We appreciate your input and hope to have the opportunity to exceed your expectations in the future. Best regards,Patricia Carreño, Guest Relations Department

Dear Mr. Vazquez, Thank you for the glowing review of NH Collection Palacio de Tepa! We greatly appreciate your heartfelt feedback and recommendations. What is most rewarding, is knowing that our guests enjoy their stays and it is always a great source of motivation for us to keep doing our best and constantly make further improvement. Also, we are glad to hear that our great location serves you well and that our team was able to offer a pleasant service.We truly hope that you will have a chance to return to Madrid and we would be so grateful to be able to welcome you back. Best regards,

Dear Huey,Thank you so much for choosing NH Collection Palacio de Tepa for your stay in Madrid and for your nice comments.We are very happy to hear you liked the location but most of all we are especially pleased that you enjoyed the service provided by our staff. We hope to welcome you back soon!Kind regards, Patricia CarreñoGuest Relations department

Dear Mr. Garcia, Thank you very much for taking a moment of your valuable time to express your opinion about our Hotel during your recent stay. We highly value your opinion in our process of continuous improvement. The complete NH Collection Palacio de Tepa team hope to see you soon! Best regards

Dear Mrs. Rate, Thank you very much for taking a moment of your valuable time to express your opinion about our Hotel during your recent stay. We highly value your opinion in our process of continuous improvement. The complete NH Collection Palacio de Tepa team hope to see you soon! Best regards,

Dear Rafael,Greetings from NH Collection Palacio de Tepa!It is fantastic to know we were able to meet your expectations which was our main purpose all the time. We are looking forward to welcoming you again!Best regards,Patricia Carreño

Dear Mrs. Flores,Greetings from Madrid!Your compliments of the NH Collection Palacio de Tepa are greatly appreciated.We work diligently to offer the best service and a great stay for each guest.It is nice to know when this was succeeded.Kind regards,Patricia Carreño

Estimado Sra. Garza,Muchas gracias por tomarse unos minutos para evaluar nuestro hotel. Es un placer saber que disfrutó de su estancia y que nos valora positivamente. Esperamos verle en nuestro Palacio de Tepa de nuevo muy pronto. Un cordial saludo

Dear Elisabetta,We are truly glad to know you enjoyed our privileged location in the heart of Madrid, as well as the attention provided by our professional staff.Your comments suppose a great source of motivation for all the team! Undoubtedly, we will share all of them with the rest of the NH Collection Palacio de Tepa members.Kind regards,

Dear Senad,Thank you very much for taking some of your valuable time to express your opinion about our Hotel during your recent stay.We really regret not have been able to cover your expectations. We highly value your opinion in our process of continuous improvement.The complete NH Collection Palacio de Tepa team hope to see you soon!Best regards,Patricia Carreño

Estimado Sr. Lombart, Primeramente quiero agradecerle que se haya tomado unos minutos de su valiosos tiempo para informarnos sobre su reciente estancia. En el Hotel NH Collection Palacio de Tepa es una de nuestras líneas de trabajo conocer las necesidades de nuestros clientes e intentar cubrirlas, por eso mismo le ruego acepte mi más sinceras disculpas por no haber sido capaces de convertir su estancia en una experiencia totalmente satisfactoria. Quedamos a su completa disposición y espero que nos dé una nueva oportunidad para intentar cubrir sus expectativas.Un cordial saludo,

Estimado Alvar,Muchas gracias por compartir su experiencia en el Hotel NH Collection Palacio de Tepa.Para nosotros la mejor recompensa es saber que nuestros clientes se llevan un buen recuerdo de Madrid y de nuestro Hotel,Un cordial saludo.Patricia Carreño

Dear Parissa, We are truly glad to know you enjoyed our privileged location in the heart of Madrid, as well as the attention provided by our professional staff. Your comments suppose a great source of motivation for all the team! Undoubtedly, we will share all of them with the rest of the NH Collection Palacio de Tepa members. Kind regards,

Estimada Gabriela, muchas gracias por compartir su experiencia. Para todo el equipo del NH Collection Palacio de Tepa sus comentarios positivos, son nuestra mayor recompensa. Esperamos volver a recibirles pronto para seguir haciendo que cada estancia en nuestro hotel sea un recuerdo inolvidable. Les esperamos con las puertas abiertas. Un cordial saludo,

Estimada María,Muchas gracias por compartir su experiencia en el Hotel NH Collection Palacio de Tepa.Para nosotros la mejor recompensa es saber que nuestros clientes se llevan un buen recuerdo de Madrid y de nuestro Hotel,Un cordial saludo.Patricia Carreño

Dear Daniel,Thank you very much for taking some of your valuable time to express your opinion about our Hotel during your recent stay.We really regret not have been able to cover your expectations. We highly value your opinion in our process of continuous improvement.The complete NH Collection Palacio de Tepa team hope to see you soon!Best regards,

Dear Gerald,Greetings from NH Collection Palacio de Tepa!It is fantastic to know we were able to meet your expectations which was our main purpose all the time. We are looking forward to welcoming you again!Best regards,

Dear Guest,Greetings from NH Collection Palacio de Tepa!It is fantastic to know we were able to meet your expectations which was our main purpose all the time. We are looking forward to welcoming you again!Best regards,

Dear Mr. Delew, Thank you very much for taking some of your valuable time to express your opinion about our Hotel during your recent stay. We really regret not have been able to cover your expectations. We highly value your opinion in our process of continuous improvement. The complete NH Collection Palacio de Tepa team hope to see you soon! Best regards,

Dear Mr. Castillo, Thank you very much for taking a moment of your valuable time to express your opinion about our Hotel during your recent stay. The complete NH Collection Palacio de Tepa team hope to see you soon! Best regards

Dear Mr. Buie,First of all thank you so much for this wonderful review. Thank you for your kind words and consideration. We are glad you enjoyed your time here and liked the hotel and location. We will share your comments with the entire staff. It means so much to our team to hear a review like yours. The complete NH Collection Palacio de Tepa team hope to see you soon! Best regards,

Dear Lindsey,Thank you so much for choosing NH Collection Palacio de Tepa for your stay in Madrid and for your nice comments.We are very happy to hear you liked the location but most of all we are especially pleased that you enjoyed the service provided by our staff.We hope to welcome you back soon!Kind regards,

Dear Elliott,Greetings from NH Collection Palacio de Tepa!It is fantastic to know we were able to meet your expectations which was our main purpose all the time. We are looking forward to welcoming you again!Best regards,

Dear Bevin,We are truly glad to know you enjoyed your stay in Madrid, as well as the attention provided by our team. Your comments suppose a great source of motivation for all the team!Undoubtedly, we will share all of them with the rest of the NH Collection Palacio de Tepa members.Kind regards,