Dear Bonggeun,We would like to thank you for your great review and your comments, which help us to keep improving our services.It is a pleasure to know that you enjoyed a pleasant stay with us, and our special location helped you to easily explore this beautiful city.It will be a pleasure for us to welcome you back if you return to Madrid in the future!Best regards.Jonathan Hernández - Guest Service.Petit Palace Preciados.

Dear Tae Beom,We would like to thank you for sharing your review with us, which helps us to continue improving our service.It is a pleasure to know that you had a pleasant stay with us and that all our services were up to your expectations. It will be a pleasure for us to welcome you again if you return to Madrid in the future and we will do our best to make your experience even better.Best regards Jonathan Hernandez - Guest ServicePetit Palace Preciados.

친애하는 손님, 마드리드에 머무르던 시절에 우리의 손님이되어 주셔서 감사하며 다른 여행자들과 공유해 주셔서 감사합니다. 우리는 당신이 훌륭한 경험을 가지고 있으며 시내 중심과 문화 및 레저 제공을 쉽게 발견 할 수 있었기 때문에 우리의 위치가 당신에게 완벽하다는 것을 읽게되어 매우 기쁩니다. 다음 행사에서 당신을 환영하게 된 것을 기쁘게 생각합니다. 친애하는. 발생 가능한 실수로 유감입니다.

Estimado huésped, Gracias por haber confiado en nuestro hotel y dedicar parte de su tiempo a valorar y compartir su opinión. Lamentamos habernos quedado tan lejos de sus expectativas y el no tener ninguna información sobre el por qué ya que su opinión es muy importante para nosotros porque es nuestra mejor forma de mejorar. Quedo a su total disposición por si quiere hacernos llegar sus comentarios. Un cordial saludo

Dear Myung: Thank you for choosing our hotel and taking your time to share your feedback. We are glad to know, in general, you enjoyed a nice experience and we will take into consider your opinion about several points to improve. Hope to welcome you back soon. Sincerely

Dear guest: Thank you for choosing our hotel and taking your time to share your feedback. We are really glad to know that you lived a memorable experience with us and hope to welcome you back soon. Sincerely

Dear guest: Thank you for choosing our hotel and share your great score with other users. Hope to welcome you back very soon. Sincerely

Dear guest, Thank you very much for taking the time and sharing your comments about your recent stay with us. We are happy to know that you enjoyed a perfect rest after a long day discovering all the attraction of Madrid that are in a walking distance. We hope you can visit us soon. Best Regards, Esther Manzano experience Manager

Dear 홍운, Thank you very much for choosing us for your stay in Madrid. We are happy to know that you enjoyed with our location and you could visit all the tourist places of our city. Thank you for highlighting our customer service, it was a pleasure to meet you and we hope you can visit us soon. Best Regards, Esther Manzano Experience Manager

Dear guest, Thank you very much for choosing us for your stay in Madrid. We are happy to know that you enjoyed with our location and you could visit all the most emblematic places of our city. We are sorry if you had any inconvenience with the heating. We inform yoy that all our room have a display where you regulate the temperature. We hope you can visit us soon. Best Regards, Esther Manzano Experience Manager

Dear Gi! Thank you very much for your wonderful comments. It is a pleasure to discover that you enjoyed a positive stay. We hope to see you soon. Best Regards, Esther Manzano front Desk Manager

Dear guest, We are glad to read that our central location helped you to discover all the touristic places of our city. We hope to see you soon. Best Regards, Esther Manzano Front Desk Manager

Dear guest, Thank you very much for sharing your comments about your stay. We think that there is a mistake because our hotel has a free luggage storage for all our customers. Best Regards, Esther Manzano Front Desk Manager

Dear Wendy, Thank you very much for you great comments about your recent Petit Palace experience. We are glad to know that our location helped you to discover all the tourist places. Best Regards, Esther Manzano Front Desk Manager

Dear Junyoung, Thank you very much for sharing your comments about your recent stay. It is a plasure to know that our location helped you to discover all the tourist places that surround us. We are sorry if you had any problema with our elevator. It is an historic element of our building and we try to look after its essence. We hope to welcome you back soon. Best Regards, Esther Manzano Front Desk Manager

Dear customer, Thank you very much for sending your comments about your recent stay. We are happy to know that your stay was perfect and you will choose us again. Best Regards, Esther Manzano Front Desk Manager

Dear customer! Thank you very much for sending your great comments about you stay in our hotel. We are really happy to know that you had a perfect stay enjoying with our breakfast and location. We hope to see you soon. Best Regards, Esther Manzano Front Desk Manager

Dear Young-Chul, Thank you very much for choosing us for you stay in Madrid and for your comments about it. We are happy to read that you had a perfect stay. We all work hard in order to make experiences uniques and it is a pleasure to know that we got it. We hope to see you soon. Best Regards, Esther Manzano Front Desk Manager

Dear Guest Thank you so much to shared your good experience in the hotel We hope see you in your next visit to Madrid Best Regards Marta Andrés Front Desk Manager

Dear guest Thank you to shared your positive experience in the hotel We hope see you in your next visit to Madrid Best Regards Marta Andrés Front Desk Manager

Dear guest we apologise if any inconvenience was caused during your stay Best Regards Marta Andres Front Desk Manager

Dear Guest, Thank you to shared your good experience in Petit Palace Londres Hotel We hope see you in your next viisit to Madrid Thank you regards Marta Andrés Front Desk Manager

Dear Guest, it is a pleasure for all the team to know that the service and your stay in Madrid was ok Regards Madrid is waiting for you again !! Marta Andrés Front Desk Manager

Dear Guest, Thank you very much for your good experience in Petit Palace Londres Regards Marta Andrés Front Desk Manager

Dear Guest, Thank you for shared your experience in Petit Palace Londres Hotel Best regards Front Desk Manager Marta Andrés

Dear Customer, Thank you for taking your valuable time to shared your good experience Best Regards Front Desk Manager Marta Andrés

당신의 의견을, 우리는 곧 당신을 다시 볼 수 있도록 노력하겠습니다 감사합니다 Pilar Mendoza Front desk manager

Dear Dinora,We would like to thank you for your great review and your comments, which help us to keep improving our services.We are glad to know that you enjoyed a pleasant stay with us, and our special location helped you to easily explore this beautiful city.It will be our pleasure to welcome you back if you return to Madrid in the future.Best Regards.Jonathan Hernández - Guest Service.Petit Palace Preciados

Dear Angel,Thank you very much for your feedback!It is great to read that everything was perfect during your stay in Petit Palace, because we work hard every day to reach this goal. Do not hesitate that we will do our best to continue working in this way in the future.Looking forward to welcoming you again in Madrid. Best regards,Gabriel Miranda. Experience Manager.gabriel.miranda@petitpalace.com

Estimado Esau,Quiero darle las gracias por compartir con nosotros su estupenda valoración y sus comentarios, ya que nos animan y nos ayudan a seguir mejorando nuestros servicios.Nos alegra mucho saber que han disfrutado de una agradable estancia con nosotros, que nuestra especial ubicación les ayudó a recorrer más cómodamente la ciudad, y que todos nuestros servicios fueron de su agrado.¡Esperamos volver a recibirles muy pronto!Un cordial saludo.Jonathan Hernández - Guest Service.Petit Palace Preciados

Estimada Estela,Quiero darle las gracias por compartir con nosotros su estupenda valoración y sus comentarios, que nos animan y nos ayudan a seguir mejorando nuestros servicios.Nos alegra mucho saber que ha disfrutado de una estancia tan agradable con nosotros, que nuestra especial ubicación le ayudó a recorrer más cómodamente la ciudad, y sobre todo que quedó satisfecha con nuestro completo desayuno buffet, así como con el servicio que recibió de parte de nuestro equipo.¡Esperamos volver a recibirle muy pronto!Un cordial saludo.Jonathan Hernández - Guest ServicePetit Palace Preciados.

Dear Francisco,We would like to thank you for your review and comments, which help us to continue improving our services.We are pleased to know that your stay with us was positive and that all of our services met your expectations. We also appreciate your suggestion. We are currently undergoing renovation and refurbishment works in some of the rooms, which will be carried out in the coming months, so we hope that on your next visit we can show you some of the rooms already renovated.It will be a pleasure for us to welcome you again if you return to Madrid in the future.Best regards.Jonathan Hernández - Guest Service.Petit Palace Preciados

Dear Pedro,I would like to thank you for your great review and your comments, which help us to keep improving our services.It is a pleasure to know that you enjoyed a fantastic stay with us, and above all that you were so satisfied with the service you received from our team, especially from our colleagues Sergio and Lucía, thank you for your kind words for them. We all put our efforts and care every day to try to make you feel at home during your stay, It is a pleasure for us to have achieved it!We look forward to welcoming you back soon!Best regards.Jonathan Hernández - Guest ServicePetit Palace Preciados

Dear Linsy:I would like to begin by thanking you for taking the time to provide us with your feedback from your recent stay with us.Whilst an apology will regrettably not alter the outcome of your experience in this occasion, I do extend it with all sincerity. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short.It has been a great pleasure to host you in Madrid and we look forward to welcoming you again soon. If you gave us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Kind regards,María RomeroGeneral Manager

Dear Sean,Thank you for your feedback!We are glad to read that everything was perfect during your stay in Petit Palace because we work hard every day to reach this goal. In addition, it is true that our location, in the main downtown of Madrid, is very convenient for visiting the most important places of the city. Looking forward to welcoming you again in Madrid. Best regards,Gabriel Miranda- Experience Manager.gabriel.miranda@petitpalace.com

Dear Milton,We would like to thank you for your great review, which helps us to keep improving our services.It is a pleasure to know that you enjoyed a pleasant stay with us, and that all of our services met your expectations.We will be glad to welcome you back if you return to Madrid in the future.Best Regards.Jonathan Hernández - Guest Service.Petit Palace Preciados.

Estimado Luis,Quiero darle las gracias por compartir su estupenda valoración.Es un placer saber que ha disfrutado de una agradable estancia con nosotros, y que todos nuestros servicios estuvieron a la altura de sus expectativas.¡Esperamos volver a recibirle muy pronto!Un cordial saludo Jonathan Hernández - Guest ServicePetit Palace Preciados

Estimado cliente,Quiero darle las gracias por compartir su estupenda valoración.Nos alegra mucho saber que ha disfrutado de una agradable estancia con nosotros, y que todos nuestros servicios estuvieron a la altura de sus expectativas.¡Esperamos volver a recibirle muy pronto!Un cordial saludo Jonathan Hernández - Guest ServicePetit Palace Preciados

Dear Yirina,First of all, thank you very much for your comments.We are sorry that we generally failed to meet your expectations at Petit Palace, as we always work to make you feel at home. Also, please do not hesitate that we will take note of your suggestion about the perceived bad smell in order to make the best decisions in these aspects and thus improve our product as much as possible.Looking forward to welcoming you again in Madrid. Best regards,Gabriel Miranda. Experience Manager.

Dear Asleigh,We would like to thank you for your great review and your comments, which help us to keep improving our services.We are glad to know that you enjoyed a fantastic stay with us, and our special location helped you to easily explore this beautiful city.It will be a pleasure for us to welcome you if you return to Madrid in the future!Best Regards.Jonathan Hernández - Guest Service.Petit Palace Preciados

Estimado Pedro.¡Muchísimas gracias por su feedback!No alegra enormemente saber que todo fue a la perfección durante su estancia en Petit Palace, ya que siempre nos esforzamos para hacerles sentir como en casa. Continuaremos trabajando en esta misma línea para seguir ofreciendo las mejores experiencias.Deseando volver a acogerlo en Madrid. Saludos cordiales.Gabriel Miranda. Experience Manager.gabriel.miranda@petitpalace.com

Estimado Daniel,Quiero darle las gracias por compartir su estupenda valoración, opiniones como la suya nos animan y nos ayudan a seguir mejorando el servicio que ofrecemos a nuestros clientes.Nos encanta saber que ha disfrutado de una estancia tan agradable con nosotros, que nuestra especial ubicación le ayudó a recorrer más cómodamente la ciudad, y sobre todo que quedó tan satisfecho con el servicio recibido por parte de nuestro equipo.¡Esperamos volver a recibirle muy pronto!Un cordial saludo.Jonathan Hernández - Guest ServicePetit Palace Preciados

Estimado Daniel,Muchas gracias por compartir con nosotros su estupenda valoración y sus comentarios, ya que nos animan y nos ayudan a seguir mejorando nuestro servicio.Nos alegra mucho saber que ha disfrutado de una estancia tan agradable con nosotros, que nuestra especial ubicación le ayudó a recorrer más cómodamente la ciudad, y sobre todo que quedó tan satisfecho con el servicio recibido por parte de nuestro equipo, sobre todo por parte de nuestro compañero Sergio. Ponemos toda nuestra energía y cariño cada día para hacerles sentir como en casa durante su visita, ¡nos encanta haberlo conseguido!Será un placer para nosotros poder volver a recibirle si regresa a Madrid en el futuro y haremos todo lo posible para que disfrute de una experiencia aún mejor.Un cordial saludo.Jonathan Hernández - Guest ServicePetit Palace Preciados

Estimado Xavier.¡Muchísimas gracias por sus comentarios!Nos pone muy contentos saber que todo fue a la perfección durante su estancia en Petit Palace, ya que este es el mayor objetivo a alcanzar dentro de nuestro día a día. Está claro que esta es la línea a seguir si queremos ofrecer experiencias únicas a nuestros huéspedes.¡Será un placer volver a recibirles cuando regresen a Madrid!Un cordial saludo.Gabriel Miranda- Experience Manager.gabriel.miranda@petitpalace.com

Estimado Dariel.En primer lugar, muchas gracias por el tiempo dedicado a compartir sus comentarios.Nos pone muy contentos saber que todo fue a la perfección durante su estancia en Petit Palace, ya que siempre intentamos que se sientan como en casa. Nos esforzaremos para continuar en esta misma línea de trabajo diario.¡Será un placer volver a recibirles cuando regresen a Madrid!Un cordial saludo.Gabriel Miranda- Experience Manager.gabriel.miranda@petitpalace.com

Dear Charles,We want to thank you for your great review, which helps us to keep improving our services.We are glad to know that you enjoyed a fantastic stay with us, that our special location helped you to easily explore this beautiful city, and above all that the service of our team has met your expectations. We all put our efforts and care every day to try to make you feel at home during your stay, It is a pleasure for us to have achieved it.We will be glad to welcome you back if you return to Madrid in the future!Best regards.Jonathan Hernández - Guest Service.Petit Palace Preciados.