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캐슬 앳 스카이랜즈 매너 여행 후기

3.5 out of 5
캐슬 앳 스카이랜즈 매너
5 Morris Road, Ringwood, NJ

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 382개 이용 후기 중 119개" "
평점 8 - 좋아요. 382개 이용 후기 중 124개" "
평점 6 - 괜찮아요. 382개 이용 후기 중 64개" "
평점 4 - 별로예요. 382개 이용 후기 중 36개" "
평점 2 - 너무 별로예요. 382개 이용 후기 중 39개" "

7.8/10

청결 상태

7.8/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

kathleen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Historical building wih architectural details every where. Fantastic grounds and acres of gardens to walk in or area to hike,
2024년 4월에 1박 숙박함

4/10 - 별로예요

Stephanie

좋아요: 청결 상태
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Carlien

2024년 1월에 1박 숙박함

8/10 - 좋아요

James

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall, we had a great time and loved the venue. At the price point of $400 after taxes and fees, we felt like a few things were lacking. The shower in the Gatsby Room had very low water pressure. No Wi-fi was an inconvenience. The TV was from 20 years ago and very small. The biggest issue for us was this…. If guests wanted to leave the manor after 10 pm, they had to disturb the inns keeper to constantly open the front door for them. There really should be a door bell or video monitoring system so that guests can come and go as they please. To feel like you're stuck in your room after 10 pm when you're paying $400 for the room is not ideal. Other than that, we loved the manor, breakfast was great, staff was very helpful, etc.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Camille

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is extremely kind, and the grounds are beautiful. save some time for exploring!
2023년 10월에 1박 숙박함

8/10 - 좋아요

Astrid

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Allison

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely amazing! I never knew there was a castle in NJ. It was quiet, picturesque and awesome. My husband and I stayed for 2 nights in September, the Innkeeper was friendly and answered any questions. The grounds were beautiful; there were gardens, statues and a koi pond. Breakfast each day had plenty of options. We didn't have any plans on the 2nd day and it was perfect because we spent it exploring everything we could about the castle. I highly recommend, I can't wait to go back.
2023년 9월에 2박 숙박함

2/10 - 너무 별로예요

Alonso

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The grounds are very cool and scenic. There is no bathroom in the bedroom. The bed and pillows are very poor and the room smells like mold.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Roseann

2023년 10월에 1박 숙박함

4/10 - 별로예요

kristen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
The front desk person, Vinny, was very kind and helpful. The property itself was beautiful, but the parking lot was a far walk from the manor. My main concern is how they false advertised on Expedia. They advertise free wifi for all rooms, but there was no wifi whatsoever. I have Verizon and my service wasn’t the best in this area, so it wasn’t a great experience on that end. It said online that there was free breakfast and an ironing board available for use (which I needed in the morning); there was no ironing board to be found and breakfast was an additional charge. Additionally, the pictures of our room varied from the actual room in small ways (different bedding, table instead of ledge in front of the bed, etc.) so I think they may have photographed a similar room on the same floor? Overall the venue was pretty and staff were very kind, but the Expedia page is entirely outdated. Make sure to call before you book to make sure they have the amenities you’re looking for.
2023년 10월에 1박 숙박함
답변 제공: The Skylands Manor 님, 2023년 10월 11일
Hi Kristen,Breakfast is included with your stay. Did someone at the Bed and breakfast tell you something different? Also, there are ironing boards and irons in each room. We will take a look and see why your room did not have one. Very sorry for any inconvenience that this may have caused you.Best,The Skylands Manor

10/10 - 훌륭해요

Tameka L

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely wonderful stay! Rented a goegeous room in the castle for a couple days for husband and I 27 yr wedding anniversary, and we had a blast! Big bwautiful castle with big spacious rooms. My husnams and I stayed during the week and we practically had the whole castle to ourselves!! The Inn keeper is amazing! Lemon water and cookies available all day. Lots of choices for breakfast. Lots of land and garden to walk and roam. This place is beautiful and very comfortable! I'm so glad we got a room in this castle instead of a typical hotel. Are room was huge! Loved, loved, loved. Will stay at again when I come back to this area of the states.
2023년 9월에 2박 숙박함

2/10 - 너무 별로예요

Philip M

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
1. There was zero lighting and the parking was about a mile from the hotel, in the dark! 2. There was no WiFI, even though Wifi was supposed to be available and the reception on my phone to call out was zero. 3. There was no egress or access after 10pmET. 4. There was no outlet to plug in the TV when the AC was plugged in. 5. There was a flood in the room above us, causing the ceiling to collapse while we were asleep and followed by a flood of water entering the room. 6. We checked out at 10:30pm, and was assured by the Hotel Manager that we would not be charged, yet we have a charge on my AMEX.
2023년 9월에 1박 숙박함

8/10 - 좋아요

Julia

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Dawn

연인과의 여행
좋아요: 편의 시설/서비스
This place is amazing, beautiful, interesting, fun and unique. IT’s IN A BOTANICAL GARDEN!!!
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

tracey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

8/10 - 좋아요

Adam

좋아요: 청결 상태, 직원 및 서비스
The building is very old and that comes with quite a few problems
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Vinny the Inn Keeper was excellent!
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Dyane

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Kristen

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Marie

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Marisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quiet and serene, near a lake
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Timothy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The building is gorgeous as are the surrounds. The staff were lovely as well.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Marie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I was treated like a guest with a mint on my pillow, a tour when requested, and complimentary treats. The grounds are breathtaking and endless, with lots of trails to explore. Breakfast was on the veranda overlooking the koi pond. Rooms are nice. Bathrooms are shared for base rooms between a few rooms, but you are basically spending a night in a museum, so who cares!
2023년 7월에 1박 숙박함

8/10 - 좋아요

Edward

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Ivan

2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Gira

2023년 6월에 1박 숙박함
답변 제공: The Skylands Manor 님, 2023년 6월 12일
Hello Gira,Sorry to hear that your stay with us was not a good one. It is our goal to deliver the highest quality service to all our overnight guests. We would love to hear what prompted your low rating with us. Can you please share when your stay with us was, and some feedback on why a low rating?Thank youThe Skylands ManorThank you The Skylands Manor

8/10 - 좋아요

Tao

2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Victoria

2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Samantha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our Real Life Castle Experience
My daughter and I love staying at The Castle! We went for a special trip to sleep in a real castle, as my daughter is very into Princesses. The morning of our arrival, I received a welcome message from the inn keeper Liz, who I was then later able to let know we were running late. She greeted us outside when we arrived, which was so welcoming. Tip: Pull up to the Castle to unload items, then park in Lot A (closest lot). Liz was very helpful in getting us settled and throughout the evening as we needed things; she's very kid friendly. We stayed in the Queen's Suite, which was totally worth the full feel of being "in a castle." I loved that the bathtub was deep enough for me to take a full soaking bath in and also had the removable shower head which was perfect for rinsing my daughter off after her bath. The room was gorgeous- there was detailed wood carved paneling all around and gorgeous outside views. While there were a few not perfect physical aspects (ex. chipped paint in sink), it totally made sense because we were in a 100 year old castle and it helped remind us of the history and add to the feel. The water was instantly hot for us everytime, not sure if we just got lucky with that. In the morning, Liz was ready for us with a WONDERFUL breakfast of fluffy scrambled eggs and fluffy pancakes (as requested by my daughter), obviously both freshly made. We also enjoyed touring the grounds. We loved staying here and will return. Thank you Liz for being such a welcoming host!
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Anna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 2월에 1박 숙박함

8/10 - 좋아요

Tamara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best place
2023년 1월에 1박 숙박함

10/10 - 훌륭해요

Allan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property and rooms are amazing
2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Catherine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 11월에 1박 숙박함

2/10 - 너무 별로예요

Hossam

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 11월에 1박 숙박함

4/10 - 별로예요

JOHN

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Parking was far from building, pitch dark walk. Woman at Desk was not friendly, seemed like we were bothering her on check in.. There was no heat in room, the water in bathroom never got warm/hot...never. Breakfast was nice as was server, grounds beautiful. When we asked woman about a cup of coffee she seemed annoyed that we had to make her get up to show us hot to operate coffee machine. Elevator wasn't working and we had to lug suitcases up two flights to room. No one showed us to room.
2022년 10월에 1박 숙박함
답변 제공: The Skylands Manor 님, 2022년 10월 28일
Hello John, Sorry to hear that you were not pleased with your stay at The Skylands Manor. It is stated that we do not have an elevator in the Manor, however we do have an overnight room located on the first floor. Parking is not permitted in the front of the building, park rules, so therefore guests do have to park in parking lot A. We do have heat in the Manor and hot water, sometimes the hot water takes some time to heat up.We will look into the unfriendliness of the woman at check in, something we do not tolerate. Once again, sorry that your stay with us was not to your satisfaction.SincerelyThe Skylands Manor

2/10 - 너무 별로예요

Jeanne

별로예요: 직원 및 서비스
Absolutely terrible people. Called to move to later date due to COVID. Was told to change through booking company. Booking company never could get ahold of the Castle. Then they charged me the full cost without even helping. I gave more than 24hr notice too. Absolutely atrocious. Would never recommend. Do better by people who are sick beyond their control. Gross
2022년 10월에 1박 숙박함
답변 제공: The Skylands Manor 님, 2022년 10월 8일
Hello Jeanne,I'm sorry that you did not receive a response from anyone. We never received any phone call or email from Expedia asking for your reservation to be changed. If we did, we would have gladly changed it. Can you tell me when the reservation was for and what name it is under?Thank youThe Skylands Manor

4/10 - 별로예요

Lucy

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a beautiful setting, but they should skip the b&b and stick with special events hosting. The innkeeper was inattentive and made no attempt to make us feel welcome or accommodated. When booking a "bed and breakfast" guests expect a hot breakfast, not stale Danish and bagels with lukewarm tea. Ran the water in our bathroom for 30 minutes before we got even warm water - and that only room temperature, not hot enough for a shower. Then we were unable to turn the tap off completely and it dripped all night. The innkeeper was disinterested when we told her the next morning. Left as quickly as we could in the morning to have breakfast elsewhere.
2022년 10월에 1박 숙박함
답변 제공: The Skylands Manor 님, 2022년 10월 8일
Hi Lucy,We are so sorry that our Innkeeper was not accommodating, this is something we will look into immediately. Unfortunately the hot water does take a while to get hot. This is a state owned property, so therefore our hands are tied as to what we can change or repair. They like it to remain Historical. Thank you for your feedback.Best,The Skylands Manor

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is a 100 yr old estate.I didn’t expect a 2022 hotel setting. I enjoy the castle and it history. I was mildly disappointed in the continental breakfast though.
2022년 10월에 1박 숙박함

6/10 - 괜찮아요

Caroline

2022년 10월에 1박 숙박함

4/10 - 별로예요

Marcus

2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Chris and Ray

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Ronald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful, gracious, mansion!
Was looking for something "out of the ordinary" for our trip, and found this was just a little off our route, BUT WELL WORTH THE DRIVE! We LOVE this most BEAUTIFUL mansion! Took lot of pictures! Just wish the elevator had been working - I have bad knees, and had to walk up 48 steps to our room! Still, I'd recommend this beautiful place to friends going anywhere near it!
Impressive main entrance!
I see why it's called a "Castle"
Most beautiful stained glass window on stair landing
Very lovely Atrium!
2022년 8월에 1박 숙박함

8/10 - 좋아요

Michele

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Andrew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The setting is so serene ! I was relaxed and very comfortable my entire stay! Kelley the innkeeper is great!
2022년 7월에 2박 숙박함

2/10 - 너무 별로예요

Timothy

2022년 7월에 1박 숙박함

6/10 - 괜찮아요

palmira

2022년 7월에 1박 숙박함

4/10 - 별로예요

Jill

좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property with awful service. Hostile wedding parties blocking entrance to manor. Literally no one on the property after 5pm to help with anything despite text messages and calls for help. 5 guests were locked out at 6pm and we had to wait for someone's boyfriend to come open the main door! No more water out front once it ran out of the small container, no food, no service! Had to get water from the sink! Inn keeper said she'd text back about my order after i finally had to call her and never heard from her again. They don't tell you that parking is a long walk away and the property is not easy to navigate. There were no drapes in the room so I woke up at the crack of dawn before 5am. No pets allowed but barking dog in the next hallway. No closet, hangers, drawers, or nightstand and no outlet near the bed for charging your phone. Shared bathroom which wasn't a big deal but this place is basically a glorified dormitory. Save yourself the hassle, visit for the beautiful property, common building rooms, then leave and get a real hotel. Worst customer service I've ever had. What a shame!
2022년 7월에 1박 숙박함

8/10 - 좋아요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fun time
This is a very charming place to stay and I enjoyed it. My only issue was personal for me being a cancer patient I was unaware that parking was a distance and there is no elevator. Luckily there were chairs in the hall so I took a flight with my things and then sat to get my wind back.
2022년 7월에 2박 숙박함

8/10 - 좋아요

Evelyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Liked that I was able to drop off luggage before my check-in time but wish someone was available to bring it up the stairs because holding luggage and opening several hallway doors was inconvenient. More staff needed.
2022년 7월에 1박 숙박함