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테마섹 호텔 여행 후기

3 out of 5
테마섹 호텔
No. 57, Jalan D'Alburquerque, Portuguese Settlement, Malacca City

이용 후기

6.0
평점 10 - 훌륭해요. 45개 이용 후기 중 5개" "
평점 8 - 좋아요. 45개 이용 후기 중 12개" "
평점 6 - 괜찮아요. 45개 이용 후기 중 13개" "
평점 4 - 별로예요. 45개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 45개 이용 후기 중 8개" "

6.6/10

청결 상태

6.4/10

직원 및 서비스

6.2/10

편의 시설/서비스

6.0/10

숙박 시설 상태 및 시설

5.6/10

친환경

이용 후기

6/10 - 괜찮아요

mohd adzhar b

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Asmiardy

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Good for grouping or family to stay. Large parking area and suitable for event.
2023년 3월에 1박 숙박함

4/10 - 별로예요

Shaun

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The toilets and rooms are bad . Spider webs and dust all over. There were cockroach running around the bathroom
2023년 2월에 2박 숙박함
답변 제공: ASH 님, 2023년 3월 19일
SORRY SIR WE WILL UPRADE TEMASEK HOTEL

2/10 - 너무 별로예요

Han Jae

단체 여행, 출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I don't know what it is
This photo shows I have two room keys at 4am. First check in - room wasn't even cleaned and bathroom was flooded. Second check in - we went out and came back around 3:45am then we found cockroach so we requested for the room change at 4am. Staff didn't even check and just gave the another room key.
2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Mathew K

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2023년 1월에 1박 숙박함

2/10 - 너무 별로예요

Hamdy Hashim

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Need to improve the queue system b4 checking in…queue for 2 and half hours before get the key even already booked online.
2023년 1월에 1박 숙박함

2/10 - 너무 별로예요

surendran

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Water Leaking from ceiling inside the bathroom, cockroaches, no breakfast buffet, queue for check in was for few hours, dirty swimming pool, only 1 lift for 6 blocks
2023년 1월에 2박 숙박함

2/10 - 너무 별로예요

Bernard

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
First and Last
Horrible
2022년 2월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
not a good experience
Not a good experience. Breakfast also so bad with that price. Reminded me of having a meal at school canteen
2020년 9월에 1박 숙박함

8/10 - 좋아요

PHILIP

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stayed 2 nights
2 nights stay in Temasek Hotel was fine as the staff are friendly and I like the location.
2020년 2월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
ROOM CONDITION
I have stayed in this hotel several times and over the years I note the condition of the room (cleanliness) has been deteriorating. My latest stay was disappointing as the bathroom was not clean , the toilet bowl was not cleaned properly , the bathroom latch was damaged & the safety latch at the door was missing. I had to request for a room change but the condition of the toilet in the replaced room was the same.
2020년 2월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 직원 및 서비스
Location is very near to the town. But service is slow
2020년 1월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy to check in Lack of facilities.... compare with the room price
2019년 12월에 1박 숙박함

8/10 - 좋아요

SURIA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Your breakfast menu less satisfying
2019년 12월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
location is strategic
2019년 11월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Had a room 1105 which water flooding everytime we had a bath the plastic cover keeps falling of every time we put the door key into its slot not enough lighting to do make up not enough hooks to hang our clothes in the bathroom no shower cap
2019년 10월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스
Bad room service (they never came), air-con not cold (& the maintenance guy had to come and wash the air-con filter which was covered with dust but still not cold).
2019년 9월에 2박 숙박함

6/10 - 괜찮아요

ZUL

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
new style in accomodation
2019년 8월에 1박 숙박함

8/10 - 좋아요

ROMAYNE 님, Kuching Sarawak

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean place
2019년 4월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 4월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
ROOMS & BFST NEED TO CHECK
The room is ok , clean. First time 3 star have the welcome drink. Only upon checking a bit chaos as I book 3 rooms under 3 different names. But only given 1 room under my name. But after a while, the reception manage to settle it for my other families, only thing tat my room and them is far apart. The first room i checked in is spacious which look like the room I book as deluxe king. I managed to change the room nearer to my families in which for me is a little bit small from the first one. Room doesnt occupy the neccesities like toothbrush and toothpaste /shower gel or soap in which should be the main item to be available instead of shower cap and pad which we hardly used. Breakfast is a bit chaos also as my other 2 rooms families they doesnt tick provide bfst. The front desk list also is not update of the rooms which are having bfst. And I might say that theres no control of Bfst provided to the guest. For example ..theres no one taking care or check the pax of having bfst. I saw theres couple whom register at the counter but 5 kids entering at the corner of the place which is on the left side that can be easily enter. So I was wandering if this family pay the bfst for 2 given or all the families.(I saw theres more than that whom having bfst there) Families with kids which is 4 to 5 . For this the hotel need to look into it. Cause it effect us whom pay and we cant eat the food. Frankly also we didnt get to eat the bfst spread as almost all finished and didnt top up.
2018년 12월에 1박 숙박함

8/10 - 좋아요

Nadzirah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good place for family with small budget
Location is good. Near the hotel got nasi lemak stall for breakfast and kuih. My son enjoyed the swimming pool so much. For dinner- hotel is close to restoran muara sg duyong
2018년 8월에 1박 숙박함
답변 제공: Temasek Hotel Melaka 님, 2018년 9월 3일
Dear Nadzirah, Thanks for your recent review about our hotel and facilities. We are glad to hear that you enjoyed our hotel facilities and stayed with us. Indeed, our location is strategically located in the areas of attractions and away from the noisy environments and traffic congested area. We emphasize on value for money for our guests who stayed with us and strive to continue on improving our services to our dedicated guests. Once again, thanks for your review and looking forward to welcome you again in the future. Regards, The Management

6/10 - 괜찮아요

Jonathan 님, Kuala Lumpur

좋아요: 청결 상태, 직원 및 서비스
A "just okay" hotel overall, but was rather annoyed that the sockets and switches are ridiculously far from the beds, making it difficult to charge your devices or even to switch on/off the lights. The air-cond also took quite some time to get cold. The TV was also extremely faulty - not that it's important since I didn't really watch TV for my stay but would've been nice to have the things in your room properly working!
2018년 7월에 1박 숙박함
답변 제공: Temasek Hotel Melaka 님, 2018년 9월 3일
Dear Jonathan, Thank you for writing us the review during your recent stayed with us recently. We have taken note on the your remark pertaining to the socket, TV and the lights and will highlights to the management on the improving on the areas highlighted. Once again, thank you for choosing us and hope to welcome you back again in the near future. Regards, Temasek Hotel Melaka The Management.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
When we went to check-in, they could not find my booking. The Front Desk staff looked confused. Once I showed the confirmation from hotels.com, the front desk Manager needed to see payment that I did. This is not professional at all. When we went to the room, the room key could not be used.

4/10 - 별로예요

JA 님, KL

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Noisy environment and you unable to sleep well
It was 5am and the guest were too noisy caused sound proof was really poor and their hotel room main door was hard to open and close and caused the guests need to bang it!........ the breakfast also with lots of flies on it...... Good luck to those tourist visiting malaysia with these conditions........

2/10 - 너무 별로예요

Benny K S Wang 님, Kuala Lumpur

Terrible with the house keeping worker !
at 13th of December 2016, is my second time check in and stay in Temasek hotel as usual, after check in to bed room I never leave my room until tomorrow, 14th of December 2016, On 14th of December 2016, I leaved hotel Temasek with Grab an arrived at Mahkota Medical Centre, sudenly I realized my ring was left in my room No.1502, I call to Temasek hotel at 14th December 2016 evening and tell to the staff in charge about I left my ring in the room, he try to help me find the ring that I was left, but nothing in the room he said, i asking him tell double check again with tomorrow 15th of december house keeping staff, I call back again on 15th of December 2016 evening, but the answer is same, nothing. ! I really disappointed with Temasek hotel management ! from : Benny Kimas Senggono Wang. Kuala Lumpur.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This Hotel don't deserve even 1 star.
Room too small. very very very small so i don't feel comfort to stay here. Ask for wifi password, the centre answer like rush all the time and give me a wrong password. i've tell its the wrong password but he don't believe what i'm saying. 3 times ask for the wifi password, even i don't get it until the next morning.

8/10 - 좋아요

Yusnita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Murah dan selesa
Harga bilik sangat berpatutan, breakfast was good and the hotel is very near to main attactions. Definitely will come again next time

6/10 - 괜찮아요

nadia 님, Shah Alam, MY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Soundproofing is terrible

4/10 - 별로예요

latipah

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
penat untuk naik ke bilik kerana tiada lif serta bilik yg jauh dan suram

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

Zulhazman 님, Kuala Lumpur

좋아요: 청결 상태, 직원 및 서비스
New hotel and away from shops
Took more than 20 minutes to check in. For deluxe room, It was big enough for me & wife with 2 kids. The room was clean and the internet was working well. Bad point, there is no lift found from parking to my room. Need to use staircase. It was really hassle coz I have few heavy bags to carry with.

6/10 - 괜찮아요

lancelot

좋아요: 청결 상태, 객실의 편안함

8/10 - 좋아요

WAN NAZRUL HA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

2/10 - 너무 별로예요

KUK CHENN 님, singapore

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Disappointed
No Wifi, Room soundproof was bad...

8/10 - 좋아요

Mala 님, KL

Just OK
It was just OK but breakfast was dissapointing.

8/10 - 좋아요

Adharizan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Abu Hassan bin Ismail 님, 2016년 6월 4일
Tuan, Terima kasih di atas sokongan anda. Kami berharap semoga tuan akan memberi lagi sokongan kepada kami. Sekian, terima kasih

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
房间地上肮脏
地上很脏，很多头发和灰尘。
Thank you for taking your time to share your valuable experience and to bring this issue to our attention. Your feedback was shared with our team and we have identified some possible measures to be taken pertaining to this. We look forward to welcoming you back and please feel free to contact us for any further assistance or clarification that you may require. Thank you again.

10/10 - 훌륭해요

William Tan 님, Singapore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good, twelve of us love it very much.
We will come back again in the future is there an opportunity.
Dear Sir, Thank you for taking your time to share your valuable experience. We look forward to welcoming you back and please feel free to contact us for any further assistance or clarification that you may require. Thank you again. Best Regards, The Management

6/10 - 괜찮아요

Brandon 님, Johor bahru

좋아요: 청결 상태
별로예요: 직원 및 서비스
Room was great just the service sucks . The receptionist is very slow.
Dear Sir, Thank you for your comments and to bring this issue to our attention. Your feedback was shared with our team and we have identified some possible measures to be taken pertaining to this. We would also like to apologize for the inconveniences caused during your stay with us Best Regards, The Management

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ruang bilik yang sempit
Ruangan bilik yang sempit dan servis yang perlahan. Keadaan bilik jauh berbeza dengan apa yg digambarkan dlm website
Tuan/Puan, Terima kasih di atas komen tuan/puan. Pihak hotel akan mencuba sedaya upaya untuk menambah baik servis dan fasiliti kami. Segala kesulitan amat dikesali. Sekian, terima kasih.

2/10 - 너무 별로예요

adnan

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel were very far away from the city
Wifi were most common issued there. There were not so called fully functional hotel as there were level not operating. Overall my stay was okay only
답변 제공: Selvam, GM 님, 2016년 4월 1일
Dear Sir, Thank you for your time and support towards Temasek Hotel. We would like to apologize for the inconvenience caused. Our hotel outlets will be fully operational by end of April 2016. Hope to hear from you soon. Best regards, The Management

4/10 - 별로예요

Yusry 님, M

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Find other hotels please
1. Not given the room that I booked 2. Noisy hotel 3. A canteen atmosphere during breakfast in hotel 4. Staff are unprofessional
답변 제공: Abu Hassan bin Ismail 님, 2016년 2월 22일
Thank you for taking your time to share your valuable experience and to bring this issue to our attention. Your feedback was shared with our team and we have identified some possible measures to be taken pertaining to this. We look forward to welcoming you back and please feel free to contact us for any further assistance or clarification that you may require. Thank you again.