실내 수영장, 3 개의 야외 수영장, 수영장 파라솔, 일광욕 의자

호텔 리우 코스타 델 솔 여행 후기

4 out of 5
호텔 리우 코스타 델 솔
Calle Obispo Juan Alonso, nº 2, Torremolinos, Malaga

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 945개 이용 후기 중 410개" "
평점 8 - 좋아요. 945개 이용 후기 중 383개" "
평점 6 - 괜찮아요. 945개 이용 후기 중 107개" "
평점 4 - 별로예요. 945개 이용 후기 중 35개" "
평점 2 - 너무 별로예요. 945개 이용 후기 중 10개" "

9.0/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

carole

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Très bon services! Le personnel est très aidant et aimable.La nourriture est très bonne. Le jour de mon anniversaire on a laissé une bouteille de vin mousseux dans ma chambre, très belle attention! Je recommande fortement!
2024년 4월에 7박 숙박함
답변 제공: Online Reputation Manager 님, 2024년 4월 18일
Chère carole,Ce fut un véritable plaisir pour nous de recevoir vos commentaires élogieux et de constater que vous avez beaucoup apprécié les différents aspects de l'hôtel qui ont contribué à votre expérience très satisfaisante. Nous attendons avec impatience votre retour et l'occasion de vous offrir une nouvelle expérience mémorable dans nos installations. Nous esperons vous accueillir bientôt de nouveau.Cordialement, Hotel Riu Costa del SolOnline Reputation Manager

8/10 - 좋아요

RAYMOND 님, GRANBY

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We were at the Riu Costa Del sol 27 days. It is well located, near all necessary services. Easy walking distance to transportation. The facilities are very clean. Beautiful beach and walkway stretching more than 10 km. We had a nice room. Our bed was very hard, taking some time to get used to and the hide-a-bed coach was very uncomfortable for seating. Once again in a Riu, we were affected by undisciplined smokers who do not respect the rules and the hundreds of other guests who do not smoke. This idea, that once again was explain to me, a balcony is a private space is beyond me. Do all the other guests who do not smoke not have the right to enjoy their private balcony? The way some staffs seem to look away rather then advise smoking guest that they can only smoked in the designated areas as stipulated on the hotel rules. We have spended many months in Riu Hotels since 2022, and we have another 27 days stay coming at the end of the year. Costa Del Sol is a beautiful region.
2024년 3월에 27박 숙박함
답변 제공: Online Reputation Manager 님, 2024년 4월 16일
Dear RAYMOND,Thank you very much for your feedback and positive evaluation.We are happy to know that you enjoyed our service and we hope you continue to consider us for your future visits. Have a lovely day, Hotel Riu Costa del SolOnline Reputation Manager

10/10 - 훌륭해요

Rachael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super hotel, lovely staff, good food. 10/10
2024년 4월에 3박 숙박함
답변 제공: Online Reputation Manager 님, 2024년 4월 11일
Dear Rachael,It is wonderful to know that you have enjoyed your stay with us so much.It has been a pleasure hosting you and thank you for taking the time to review your recent stay at the hotel.We hope to see you again soon!All the bestYours faithfully,Hotel Riu Costa del SolOnline Reputation Manager

6/10 - 괜찮아요

Manfred

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Ein durchschnittliches Hotel mit kleinen Pools und durchschnittlichem Essen. Oft das gleiche aber jeder findet für sich etwas. Zimmer sind klein aber ausreichend. Bettdecken sind verfilzte dünne Decken in Bettwäsche eingehüllt....eher eklig. Handtücher wurden bei Bedarf gewechselt, die Betten täglich glattgestrichen, aber nicht frisch überzogen. Über die Snacks freuen sich die Tauben und teilweise auch die Gäste. Getränke gibt es nur an den Bars vom Automaten in Gläsern bzw. Bechern...schade, da im Zimmer auch keine Minibar vorhanden ist. Alles in allem ein durchschnittliches 4 Sterne Hotel mit sehr netten Mitarbeitern in einer sehr guten Lage. Wir können es weiterempfehlen.
답변 제공: Online Reputation Manager 님, 2024년 4월 3일
Sehr geehrter Manfred,vielen Dank, dass Sie uns Ihr Feedback gegeben haben, damit wir es mit unserem Team teilen können.Es macht uns traurig zu erfahren, dass Ihr Aufenthalt so unangenehm war, denn es ist unser Ziel, unseren Gästen immer ein schönes Erlebnis zu bieten. Schade, dass wir dies bei Ihnen nicht geschafft haben.Wir wissen Ihr Feedback sehr zu schätzen und werden es nutzen, um Verbesserungen vorzunehmen, um den Gästen in Zukunft ein besseres Erlebnis zu bieten. Wir erhoffen uns eine weitere Gelegenheit von Ihnen zu erhalten, um Ihren nächsten Aufenthalt zu einem besseren zu machen.Mit freundlichen GrüßenHotel Riu Costa del SolOnline Reputation Manager

10/10 - 훌륭해요

Leanne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good value-really nice hotel, not too expensive
2024년 3월에 5박 숙박함
답변 제공: Hotel Riu Costa del Sol Online Reputation Manager 님, 2024년 4월 8일
Dear Leanne,Thank you very much for taking the time to leave your fantastic evaluation.We are thrilled to learn you enjoyed it and it is rewarding to read you found it to be just right for your well-deserved holiday.We cannot wait to host you again, Leanne.Kindest Regards,Hotel Riu Costa del SolOnline Reputation Manager

10/10 - 훌륭해요

Karin

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
X
2024년 3월에 5박 숙박함
답변 제공: Online Reputation Manager 님, 2024년 3월 25일
Dear Karin,We appreciate your kind rating about our hotel and the time you have spent writing them.It is very valuable to us that you have fully enjoyed each and every one of the services provided in our accommodation.We only wish, with all our heart, to welcome you again at any time in any of our facilities.Yours faithfully,Hotel Riu Costa del SolOnline Reputation Manager

6/10 - 괜찮아요

Catherine Elva Elizabeth 님, Omaha

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The facility is well kept and the views are outstanding. Everything else was average or below. Food is not seasoned and either under or overcooked. You can count on the breads and fruit to be good. Everything else is either inedible or needs salt - fried fish had bones, French toast raw in the middle, just icky. Rooms have the thinnest towels and no wash cloths. No conditioner or lotion either. Nothing stocked in the fridge. Shower wouldn’t maintain a temperature - it would go cold for a couple seconds and then about scald you and then go back to where you set it for a couple minutes. We couldn’t get the thermostat to do anything. It was so hot in our room and the AC wouldn’t work. We opened our balcony door to let in fresh air but the one day the people next to us were smoking on their balcony and it blew straight into our room. Shows were ok but not great. I’d stay somewhere else if I go back to Malaga.
2024년 3월에 5박 숙박함
답변 제공: Online Reputation Manager 님, 2024년 3월 15일
Dear Catherine Elva Elizabeth,Thank you for sharing your feedback regarding your recent stay.We are pleased to learn you enjoyed the stunning views, however, we lament to read that not all the aspects of your experience did meet your expectations as we place great importance in providing all of our guests with memorable experiences and our aim is providing friendly and sincere hospitality and make our guests feel at home.Your concerns will be forwarded to the responsible department for an adequate follow up and we are looking forward to having another opportunity to host you soon for a much better experience.Sincerely,Hotel Riu Costa del SolOnline Reputation Manager

10/10 - 훌륭해요

Alejandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A good hotel for stay
2024년 3월에 2박 숙박함
답변 제공: Online Reputation Manager 님, 2024년 3월 8일
Dear Alejandra,Thank you very much for choosing to spend a wonderful holiday with us.We hope that you will come back to stay with us again, so that we can offer you another 100% satisfactory stay in our company.We look forward to hearing from you.Yours faithfully,Hotel Riu Costa del SolOnline Reputation Manager

8/10 - 좋아요

Michele 님, Quebec

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Etant donné le concept tout inclus, il y a beaucoup de monde et c'est parfois un peu bruyant. La nourriture est bonne mais la même chose revient souvent. Il n'y a pas de table de travail pour mettre son ordinateur (portable) et aussi il n'y a pas de planche à repasser dans la chambre. Il faut aller à la réception pour en avoir une et ce n'est qu'une jeannette (très petite planche à repasser) Un peu difficile de repasser des pantalons ou chemises.
2024년 2월에 8박 숙박함

6/10 - 괜찮아요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We did not like the fact that we had no control over the room air-conditioning as it was too hot most nights and made sleeping difficult.
2024년 1월에 7박 숙박함
답변 제공: Hotel Riu Costa del Sol Online Reputation Manager 님, 2024년 3월 4일
Dear David,We are very grateful to you for staying with us.Nonetheless, we regret to learn that your experience did not meet your expectations as our goal is to make your stay memorable. Please accept our apologies for any discomfort.We will address your concerns with the appropriate members of our team for improvement and we hope to host you again in the future for a more positive experience.Best Regards,Hotel Riu Costa del SolOnline Reputation Manager

8/10 - 좋아요

Hanne

좋아요: 청결 상태, 직원 및 서비스
Rent og pænt Venligt personale God underholdning Receptionen mangler hygge - og for meget larm her. På nogle af spisestederne er der kun ca 1 1/2 time til at spise i - alt for stressende.
2024년 2월에 5박 숙박함

10/10 - 훌륭해요

Angela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Disappointed with the food
2024년 2월에 5박 숙박함
답변 제공: Hotel Riu Costa del Sol Online Reputation Manager 님, 2024년 3월 5일
Dear Angela,We thank you for leaving your comments after your stay at our hotel and for a great ratings.Nonetheless, the Food and Beverage department will be notified.It was very nice to welcome you and we would love to do it again.Wishing you a fantastic day.Kindest Greetings,Hotel Riu Costa del SolOnline Reputation Manager

10/10 - 훌륭해요

Lucie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful and so welcoming. The food was excellent. Thank you for the perfect holiday/.
2024년 2월에 7박 숙박함
답변 제공: Online Reputation Manager 님, 2024년 2월 28일
Dear Lucie, Thank you for staying in our Hotel Riu Costa del Sol, this great recommendation, and five-star review. We are so glad our friendly staff help make your stay comfortable from beginning to end. Your review gives a great perspective to what makes our property very popular for our visitors.It would be great to welcome you soon again!With appreciation,Hotel Riu Costa del SolOnline Reputation Manager

10/10 - 훌륭해요

Elisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great!
2024년 2월에 5박 숙박함
답변 제공: Online Reputation Manager 님, 2024년 2월 28일
Dear Elisa,We are very pleased to know that you enjoyed our hotel so much, and we are also happy to know that we lived up to your expectations in the aspects that you value us.We hope that soon you will choose us again to spend a few days with us and, thus, live a new unforgettable experience.Yours faithfully,Hotel Riu Costa del SolOnline Reputation Manager

6/10 - 괜찮아요

Abelardo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy online check in, making easier the arrival. We arrived before check in time but room was ready, what was great. Main issue, the food. There is not huge variety, quality just there. Even offering two "special" restaurants for dinner, we tried only one, the one offering Andaluz food, that to be honest, offered same buffet available in the general restaurant for all day lunch. Not any real local experience. Then we decided to eat in the town the rest of the days. Breakfast is OK. Clean and tidy rooms, hotel very well located. Not too much to say about evening entertainment, just basic. Probably our fault, but we didn't know in advance, seems that main target clients are retirees and families with small kids, so probably not the best place for couples of our age.
2024년 2월에 3박 숙박함
답변 제공: Online Reputation Manager 님, 2024년 2월 29일
Dear Abelardo, Thank you for your review and feedback.It is regretful to hear that you did not fully enjoy your recent stay with us. We apologize for not having met your expectations and that you did not have an experience to rave about like so many of our other guests that have stayed with us. Especially our culinary offer is highly appreciated by most of our guests as you can read from many previous reviews on Expedia. For this reason, we regret to learn that our passionately prepared gastronomy which are a very important aspect did not meet your expectations. Our goal is for our guests to have a nice experience. We are constantly striving to provide a service that goes above and beyond, and for this reason we will share your opinion to our Chef Team.We hope you will consider staying with us again in the future!Our best wishes to you in your future travels.Hotel Riu Costa del SolOnline Reputation Manager

6/10 - 괜찮아요

Richard

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Good show
2024년 1월에 14박 숙박함

10/10 - 훌륭해요

Manar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fantastisk sted, med god renhold og kundeservice, snille ansatte, gode fasiliteter, og perfekt plass til strand og shopping.
2024년 2월에 7박 숙박함

10/10 - 훌륭해요

Branislav

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Mario on reception was excellent superb service very professional all the time Will recommend hotel and Mario
2024년 1월에 7박 숙박함
답변 제공: Online Reputation Manager 님, 2024년 2월 16일
Dear Branislav,Thank you for sharing your feedback. We are pleased to hear that your stay with us was great and that you enjoyed our service.We look forward to welcoming you soon again.Sincerely,Hotel Riu Costa del SolOnline Reputation Manager

8/10 - 좋아요

Mario

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Pas beaucoup insonorisé, le remplacement des bouteilles d’eau dans les chambres devraient se faire automatiquement, devrait avoir la possibilité d’acheter du vin car le vin offert est d’une qualité qui n’est pas à la hauteur du produit du terroir de l’Espagne
2024년 1월에 14박 숙박함

10/10 - 훌륭해요

Kerry

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are lovely, everywhere is so clean
2024년 1월에 7박 숙박함
답변 제공: Online Reputation Manager 님, 2024년 2월 5일
Dear Kerry,Thank you very much for your comment,We want to express our most sincere gratitude for his words.Your review inspires us to continue our commitment to excellence, and we look forward to welcoming you back to any of our locations to provide you with another exceptional experience.Yours faithfully,Hotel Riu Costa del SolOnline Reputation Manager

6/10 - 괜찮아요

Cheryl Ann

좋아요: 청결 상태
2024년 1월에 10박 숙박함

10/10 - 훌륭해요

Ritvi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함

8/10 - 좋아요

Marie-Christine 님, Morsang sur orge

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
J'ai trouvé que l'animation était assez répétitive J'aurais bien aimé danser un peu et je pense que çà aurait bien plu aux nombreux retraités résidant à l'hôtel
2024년 1월에 7박 숙박함

8/10 - 좋아요

Sakari

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and good staff. Soundproofing in rooms wasn’t too good. All inclusive food was quite mediocre. Some very good parts, yes, but mostly quite ”factorish”.
2024년 1월에 4박 숙박함

8/10 - 좋아요

Karine

2024년 1월에 7박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Tanin

2024년 1월에 4박 숙박함

10/10 - 훌륭해요

dina

2024년 1월에 5박 숙박함

10/10 - 훌륭해요

Lars

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Have it all
Quality hotel, excellent service, good food, nice environment, perfect location close to beach.
2023년 12월에 7박 숙박함
답변 제공: Riu Costa del Sol Online Reputation Manager 님, 2024년 1월 18일
Dear Lars,We are so pleased to read your positive feedback. We really thank you, it is very much appreciated.Reading that you enjoyed your stay is very rewarding.It would be great to host you again, Lars.Kindest Regards!Hotel Riu Costa del SolOnline Reputation Manager

6/10 - 괜찮아요

MIREILLE

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
hotel usine il faut sortir un long moment a l exterieur pour rejoindre restaurants, salle de spectacle..en hiver lorsqu il fait froid c est galcial les chambres du rdc et la salle de spectacle sentent les egouts les repas sont bas de gamme et quasiment identiques tous les jours le mini bar refroidit a peine en hiver,alors en étét!! sinon il y a des animations tous les jours la salle de bain est grande avec un grand espace pour ranger ses affaires on peut se garer dans la rue assez facilement il y a plusieurs bars
2023년 12월에 8박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Definitely would return again
The hotel was spotless and immaculate. The service in all areas throughout was fabulous. Great atmosphere especially in the lobby bar area. Good choice of food and a wide range of different spaces and areas to relax and enjoy.
2023년 12월에 7박 숙박함
답변 제공: Riu Costa del Sol Online Reputation Manager 님, 2024년 1월 16일
Dear guest,Thank you for your time and for letting us know about your experience.It is very gratifying to read you enjoyed your stay.We will forward your kind remarks.Wishing to welcome you again soon!Kindest wishes,Hotel Riu Costa del SolOnline Reputation Manager

8/10 - 좋아요

Birgit

가족 여행
2023년 11월에 4박 숙박함

10/10 - 훌륭해요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
RIU Costa del Sol wow
The hotel certainly had the wow factor personally think it should be 5 star. Food was average but lots of variety would definitely stay here again and would highly recommend to others.
2023년 12월에 2박 숙박함
답변 제공: Riu Costa del Sol Online Reputation Manager 님, 2024년 1월 16일
Dear Karen,Thank you so much for sharing your wonderful comments and for positively evaluating your recent stay with us.It is fantastic to read you had a nice time.And we would really like to welcome you again very soon, Karen!Loving Regards!Hotel Riu Costa del SolOnline Reputation Manager

10/10 - 훌륭해요

Bernt

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Man kanske får vad man betalar för. I det här fallet blev det helt rätt. Suite med havsutsikt och all inclusive. Maten och servicen väldigt bra.
Så kan man fira!
2023년 12월에 14박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would recommend!
We stayed in this hotel with a one year old. Our stay was perfect, nothing missing.
2023년 12월에 7박 숙박함

10/10 - 훌륭해요

Carole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Just great for a short winter sun break
2023년 12월에 4박 숙박함
답변 제공: Riu Costa del Sol Online Reputation Manager 님, 2024년 1월 5일
Dear Carole,We strive to make all of our guests feel welcome and relaxed during their time with us. We aim to please and your fantastic feedback is very rewarding.Wishing you a happy 2024, Carole!Kindest Regards!Hotel Riu Costa del SolOnline Reputation Manager

10/10 - 훌륭해요

Jacob

2023년 12월에 5박 숙박함

10/10 - 훌륭해요

Manuel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Ashwin 님, Apeldoorn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay was very pleasant. The hotel was not at all crowded for this period. Very friendly staff and good service. The food was not to oir liking i guess thqt is what you getbat an all inclusive resort. So we did eat outside the hotel. Other than the food, it was a very nice experience
2023년 12월에 3박 숙박함
답변 제공: Online Reputation Manager 님, 2023년 12월 22일
Dear Ashwin,Thank you for your review, We are really pleased with the wonderful feedback you have given us.We would be delighted if you could visit us again and have another equally enjoyable experience for you.Also, please know that we have been very satisfied with our work as well as with the service we have given you.We hope you will visit us again soon.Yours faithfully,Hotel Riu Costa del SolOnline Reputation Manager

8/10 - 좋아요

Julio

2023년 12월에 4박 숙박함

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Winter sunny break
Lovely 4* hotel on the seafront. The staff were fantastic and so attentive. The heated outdoor pool was a real bonus, the food was good with plenty of choice, lots of entertainment all day and a show every night. I would recommend this hotel it’s for everyone
2023년 12월에 5박 숙박함
답변 제공: Hotel Riu Costa del Sol Online Reputation Manager 님, 2024년 1월 3일
Dear Susan,It makes our efforts worthwhile when we read that our beautiful guests enjoyed a much-deserved holiday.Thank you very much for your fantastic review, our staff feels rewarded.And thank you for choosing us!Wishing you a blissful 2024, Susan!Kindest Greetings,Hotel Riu Costa del SolOnline Reputation Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A hotel to recommend
Nice hotel, excellent location, kind and helpful staff, good food. The main entertainment hall is however too dark and feels cold there. Also it would be nice with a dance floor so guests not only watch music shows but can actively enjoy them.
2023년 12월에 7박 숙박함
답변 제공: Online Reputation Manager 님, 2023년 12월 20일
Dear Hotels.com User,We appreciate this feedback! It is great to know that you enjoyed your stay with us so much. It was a pleasure hosting you, please keep us in mind for future hotel stays, thank you!Sincerely,Hotel Riu Costa del SolOnline Reputation Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel schön - Essen furchtbar
Zustand des Hotels war gut. Das Personal super freundlich. Leider war das Essen sehr schlecht, egal welche Mahlzeit: lauwarm, geschmacklich echt schlecht und wenig Abwechslung. Essensqualität nicht gut. Wir sind trotz AI zweimal auswärts essen gegangen.
2023년 11월에 9박 숙박함
답변 제공: Online Reputation Manager 님, 2023년 12월 14일
Sehr geehrter Gast,wir möchten Ihnen hiermit für Ihren Eintrag sowie die damit verbundene Zeit danken, Ihren Aufenthalt in unserem Hause zu bewerten.Ihre Wünsche liegen uns am Herzen, was wir Ihnen auch bestens vermitteln konnten. Ihr Lob geben wir sehr gern an unsere Mitarbeiter weiter.Hingegen ist es besonders zu erfahren, dass unsere Chefs Sie nicht von deren Kochkünsten überzeugen konnten. Uns ist es immer sehr wichtig, dass sich unsere Gäste während ihrer Zeit bei uns rundum wohl fühlen können. Selbstverständlich werden wir Ihr Feedback an unser Chef Team weiterleiten.Wir hoffen dennoch Sie ein weiteres Mal bei uns im Haus begrüßen zu dürfen um Sie dann vollkommen von uns zu überzeugen.Mit freundlichen GrüßenHotel Riu Costa del SolOnline Reputation Manager

10/10 - 훌륭해요

Martin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Pieter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great servoce
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Pieter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

José Manuel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
En general el hotel tiene mucho espacio, mucha zona verde, y varias piscinas en distintas áreas, lo que te da la oportunidad de ir cambiando de entorno a placer Por cierto, una está climatizada
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Hans

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Trevlig personal. Bra mat.
2023년 11월에 9박 숙박함

6/10 - 괜찮아요

Leonardo 님, CARROLLTON

2023년 11월에 4박 숙박함

8/10 - 좋아요

Esko

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 7박 숙박함