리셉션

힐튼 가든 인 말라가 여행 후기

4 out of 5
힐튼 가든 인 말라가
Avenida Velazquez 126, Málaga

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 566개 이용 후기 중 209개" "
평점 8 - 좋아요. 566개 이용 후기 중 257개" "
평점 6 - 괜찮아요. 566개 이용 후기 중 71개" "
평점 4 - 별로예요. 566개 이용 후기 중 20개" "
평점 2 - 너무 별로예요. 566개 이용 후기 중 9개" "

8.8/10

청결 상태

8.4/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Won Seok

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Satisfied overall
It was a pleasant stay in this hotel Especially, the breakfast was better than the expectation considering the COVID restriction All staffs was kind and helping.
2021년 2월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
All good except too far
Everything was nice except that it was too far from the city core.
2018년 12월에 1박 숙박함

6/10 - 괜찮아요

GYU SUNG

좋아요: 청결 상태
시설이 별로네요

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치도 좋고, 가격도 적당하고, 시설도 깨끗합니다. 대체로 만족합니다. 추천합니다. I recommend this hotel.

10/10 - 훌륭해요

Alannah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved this hotel. I wish it was closer to the Medina but we were well taken care of and the customer service is excellent. If I ever return to Tangier, I would rebook this hotel.
2024년 3월에 1박 숙박함
답변 제공: Marcos Ruiz Assistant front desk manager 님, 2024년 3월 27일
Dear Alannah,Thank you for sharing your experience with us,We hope to see you here in the futureBest wishes

10/10 - 훌륭해요

Brendan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was amazing - very helpful and friendly. Rooms were clean and modern. Easy access to the airport and the city.
2024년 3월에 1박 숙박함
답변 제공: Marcos Ruiz Assistant front desk manager 님, 2024년 3월 27일
Dear Mr Brendan, thank you for sharing your experience with us, we are really happy to see that your stay met your expectations and you enjoyed itWe hope to see you here in the futureBest wishes

10/10 - 훌륭해요

michael

2024년 3월에 1박 숙박함
답변 제공: Marcos Ruiz Assistant front desk manager 님, 2024년 4월 3일
Dear Mr Michael,Thank you for sharing your experience with usWe are happy to see that your stay met your expectationsWe hope to see you here in the futureBest regards

10/10 - 훌륭해요

Virginia

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy buen trato
2024년 2월에 1박 숙박함
답변 제공: Marcos Ruiz, 2º Jefe de recepción 님, 2024년 2월 23일
Estimada Virginia,Gracias por tomarse el tiempo para compartir su experiencia sobre su reciente estancia en nuestro hotel. Nuestro objetivo es ofrecer a todos los clientes una grata estancia y sus comentarios, nos son de gran utilidad para mejorar en nuestro día a día. Les expresamos las más sinceras disculpas por no haber cumplido sus expectativas. Seguiremos trabajando para garantizar la mejor calidad de nuestros servicios.Deseamos volver a verle nuevamente.

8/10 - 좋아요

Antony

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were clean and serviceable, but a little dated. For example, no USB ports for charging electronics. Location was convenient to shopping and the highway. Staff was very friendly and helpful. I would stay here again.
2024년 1월에 6박 숙박함
답변 제공: Marcos Ruiz Assistant front desk manager 님, 2024년 2월 23일
Dear Antony, Thank you for staying with us and for taking the time to provide your feedback. It is our goal for every guest to have a fantastic and memorable stay and we are very glad to know that our services and attention met your expectations. Your feedback will help us to improve and offer the highest quality.We are looking forward to welcome you again at the Hotel.Sincerely,

10/10 - 훌륭해요

Gerald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Marcos Ruiz, Assistant front desk manager 님, 2024년 2월 23일
Dear Gerald, Thank you for staying with us and for taking the time to provide your feedback. It is our goal for every guest to have a fantastic and memorable stay and we are very glad to know that our services and attention met your expectations. Your feedback will help us to improve and offer the highest quality.We are looking forward to welcome you again at the Hotel.Sincerely,

6/10 - 괜찮아요

Ashish

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Emiliano

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Es un hotel muy tranquilo y muy cómodo. Perfecto si viajas en coche eléctrico, tienen 4 cargadores y el parking es muy cómodo y a muy buen precio
2023년 11월에 1박 숙박함
답변 제공: Marcos Ruiz 2º Jefe de recepción 님, 2023년 11월 15일
Estimado Emiliano,Queremos agradecerle de parte del equipo de Hilton Garden Inn Málaga sus comentarios mostrados,Nos alegra ver que su estancia fue satisfactoria y que se encontró cómodo durante ella.Esperamos poder verle pronto de nuevo por aquiAtentamente

8/10 - 좋아요

Ricki

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fine for an early flight. Couldn’t figure out the A/C and ended up with the heater on all night.
2023년 11월에 1박 숙박함
답변 제공: Marcos Ruiz Assistant front desk manager 님, 2023년 11월 14일
Dear Mr Ricki, Thank you for sharing your stay with us,We are happy to see that your stay met your expectations.We are sorry the issue you had with the climatization system, our staff would have been delighted to help youWe hope to see you here in the futureBest wishesSincerely

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
Dem Namen nicht würdig
Hätte ich mir auch sparen können. Hilton sollte in dem Namen nicht enthalten sein
2023년 11월에 1박 숙박함
답변 제공: Marcos Ruiz 님, 2023년 11월 14일
Dear Guest,Thank you for sharing your experience with us,We are sorry to see that your stay did not meet your expectations, We would like to know more about your experience to improve for the futureBest wishesSincerely

10/10 - 훌륭해요

Tobby

연인과의 여행
Was good
2023년 11월에 1박 숙박함
답변 제공: Marcos Ruiz Assistant front desk manager 님, 2023년 11월 4일
Dear Mr Tobby:Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Sincerely,

8/10 - 좋아요

sonja

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
fint hotell i nærheten av flyplassen. hotellet er i et vei kryss og omgivelsene var ikke så sjamerende.Upraktiskt hvis du vil inn i malaga sentrum, da må en ta taxi , det var lang vente tid og vanskelig å få tak de dagene vi var der iallefall.Rein og pent .
2023년 10월에 2박 숙박함
답변 제공: Marcos Ruiz Assistant front desk manager 님, 2023년 11월 4일
Dear Sonja,Thank you for sharing your experience with us,We are happy to see that your stay met your expectations alothoug it could be improved.We work daily to improve our servicesWe hope to see you here in the futureBest wishes

8/10 - 좋아요

Christopher 님, Scarborough

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only used for an airport overnight stay but hotel is clean and staff friendly
2023년 11월에 1박 숙박함
답변 제공: Marcos Ruiz Assistant front desk manager 님, 2023년 11월 4일
Dear Mr Christopher,thank you for sharing your experience with usWe are happy to see that your stay met your expectations and was convenient to your requierementsWe hope to see you in the future hereBest wishes

8/10 - 좋아요

ken

Busy road right out front. I asked for replacement of empty water dispenser in gym and had to ask again the next day. The 22 euro breakfast was not good at all. Not like Hiltons im used to staying at.
2023년 10월에 3박 숙박함
답변 제공: Assistant Front Desk Manager 님, 2023년 11월 1일
Dear Ken,Thank you for staying with us and for taking the time to provide your feedback. It is our goal for every guest to have a fantastic and memorable stay and I sincerely apologize that we did not deliver that experience for you. Your feedback will help us to improve and offer the highest quality.We are looking forward to welcome you again at the Hotel.Sincerely, Gema CanoAssistant Front Desk Manager

8/10 - 좋아요

Tomas

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel and staff for the price. Hard beds but that is a staple of spain.
2023년 10월에 1박 숙박함
답변 제공: Assistant Front Desk Manager 님, 2023년 11월 1일
Dear Tomas,Thank you for staying with us and for taking the time to provide your feedback. It is our goal for every guest to have a fantastic and memorable stay and we are very glad to know that our services and attention met your expectations. Your feedback will help us to improve and offer the highest quality.We are looking forward to welcome you again at the Hotel.Sincerely,Gema CanoAssistant Front Desk Manager

10/10 - 훌륭해요

Chris

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel with high standards, good food & great staff. Just remember your not in the centre.
2023년 10월에 3박 숙박함
답변 제공: Assistant Front Desk Manager 님, 2023년 11월 1일
Dear Chris,Thank you for staying with us and for taking the time to provide your feedback. It is our goal for every guest to have a fantastic and memorable stay and we are very glad to know that our services and attention met your expectations. Your feedback will help us to improve and offer the highest quality.We are looking forward to welcome you again at the Hotel.Sincerely,Gema CanoAssistant Front Desk Manager

8/10 - 좋아요

Duncan

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Marcos Ruiz Assistant front desk manager 님, 2023년 10월 21일
Mr Duncan,Thank you for sharing your experience with us,We hope to see you here in the futureBest regards

8/10 - 좋아요

Gloria

Staff was very friendly.
2023년 10월에 1박 숙박함
답변 제공: Marcos Ruiz Assistant front desk manager 님, 2023년 10월 21일
Dear Gloria,Thank you for sharing your experience with us,We are really happy to see that your stay met your expectations,We hope to see you here soonBest regards

10/10 - 훌륭해요

SUSAN

2023년 10월에 1박 숙박함
답변 제공: Assistant Front Desk Manager 님, 2023년 11월 1일
Dear Susan,Thank you for staying with us and for taking the time to provide your feedback. It is our goal for every guest to have a fantastic and memorable stay and we are very glad to know that our services and attention met your expectations. Your feedback will help us to improve and offer the highest quality.We are looking forward to welcome you again at the Hotel.Sincerely,Gema CanoAssistant Front Desk Manager

4/10 - 별로예요

Matti

출장 여행
별로예요: 숙박 시설 상태 및 시설
Vaatimaton hotelli laitakaupungilla
Hotellin ongelma on sijainti, se on kaukana keskustasta ja ympärillä on autokauppoja ja moottoriteitä. Aamiaisella ei ollut vihanneksia, kahvi oli keskinkertaista.
2023년 10월에 4박 숙박함
답변 제공: Marcos Ruiz Assistant front desk manager 님, 2023년 10월 21일
Dear Matti,Thank you for sharing your experience with us,We are really happy to see that your stay met your expectationWe hope to see you here in the futureBest regards

8/10 - 좋아요

Francisco

It's ok
2023년 9월에 1박 숙박함
답변 제공: Marcos Ruiz 2º Jefe de recepción 님, 2023년 10월 21일
Estimado Francisco,De parte del personal de Hilton garden Inn Málaga queremos darle las gracias por su puntuaciónEsperamos verle pronto por aquíUn saludoAtentamente

10/10 - 훌륭해요

Ursula

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed here because of an early flight out of Malaga. Although I was placed in an accessible unit, it was very clean and comfortable. The staff were friendly and professional. I purchased the 23 euros breakfast and it was fresh and tasty. I was able to spend the day touring the city. The hotel is in walking distance from the metro train. Super easy to navigate.
2023년 9월에 1박 숙박함
답변 제공: Marcos Ruiz Assistant front desk manager 님, 2023년 10월 21일
Dear Ursula,Thank you for sharing your experience with us,We are really happy to see that your stay met your expectations We hope to see you here again in the futureBest wishes

8/10 - 좋아요

Pamela

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk staff was excellent.
2023년 9월에 1박 숙박함
답변 제공: Marcos Ruiz 2º Jefe de recepción 님, 2023년 10월 21일
Estimada Pamela,Desde Hilton garden Inn Málaga queremos agradecerle el tiempo que ha tomado en valorar su estanciaNos alegra ver que su estancia cumplió sus expectativasEsperamos verla pronto por aquí de nuevoAtentamente

10/10 - 훌륭해요

Rahn 님, BENSON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Marcos Ruiz Assistant front desk manager 님, 2023년 10월 21일
Dear Mr Rahn,Thank you for sharing your experience with usWe are really happy to see that the stay met your expectationsWe hope to see you here in the futureBest wishes

4/10 - 별로예요

Miriam

2023년 9월에 1박 숙박함
답변 제공: Marcos Ruiz 2º Jefe de recepción 님, 2023년 10월 21일
Estimada Miriam,De parte del personal de Hilton garden Inn Málaga lamentamos ver que su estancia no cumplió sus expectativasA pesar de ello esperamos verle pronto por aquíUn saludoAtentamente

10/10 - 훌륭해요

Michael

2023년 8월에 1박 숙박함
답변 제공: Marcos Ruiz Assistant front desk manager 님, 2023년 10월 21일
Dear Mr Michael,We would like to thank you for sharing your experience with usWe hope to see you here in the futureBest wishes

8/10 - 좋아요

LUIS

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Marcos Ruiz 2º Jefe de recepción 님, 2023년 10월 21일
Estimado Luis,De parte del personal de Hilton garden Inn Málaga queremos darle las gracias por su puntuaciónEsperamos verle pronto por aquiUn saludoAtentamente

10/10 - 훌륭해요

Dominique

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Should be 5 star !! Just perfect and not that expensive.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Niamh

2023년 8월에 1박 숙박함

8/10 - 좋아요

Curtis

좋아요: 청결 상태, 직원 및 서비스
A
2023년 8월에 1박 숙박함

8/10 - 좋아요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy access to airport. Delicious breakfast.
2023년 7월에 1박 숙박함
답변 제공: JR 님, 2023년 7월 20일
Dear guest, Thank you for staying with us and for taking the time to provide your feedback. It is our goal for every guest to have a fantastic and memorable stay and we are very glad to know that our services and attention met your expectations. Your feedback will help us to improve and offer the highest quality.We are looking forward to welcome you again at the Hotel.Sincerely,Jessica Rico.Front Desk Manager.

8/10 - 좋아요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Easy stay
Great location for the airport and carrefour. Easy ride into Malaga centre via the metro. Excellent service and staff. Room A/C poor and limited controls. No additional fan available on request. Hilton should equip their hotels in preparation for changing global temperatures and customer comfort. Room decor a little dated
2023년 7월에 2박 숙박함
답변 제공: JR 님, 2023년 7월 20일
Dear guest, Thank you for staying with us and for taking the time to provide your feedback. It is our goal for every guest to have a fantastic and memorable stay and we are very glad to know that our services and attention met your expectations. Your feedback will help us to improve and offer the highest quality.We are looking forward to welcome you again at the Hotel.Sincerely,Jessica Rico.Front Desk Manager.

8/10 - 좋아요

JEAN-MARC

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 7박 숙박함
답변 제공: JR 님, 2023년 7월 20일
Dear guest, Thank you for staying with us and for taking the time to provide your feedback. It is our goal for every guest to have a fantastic and memorable stay and we are very glad to know that our services and attention met your expectations. Your feedback will help us to improve and offer the highest quality.We are looking forward to welcome you again at the Hotel.Sincerely,Jessica Rico.Front Desk Manager.

10/10 - 훌륭해요

Gerhard

2023년 6월에 1박 숙박함
답변 제공: FDM 님, 2023년 6월 13일
Dear Gerhard, Thank you for taking a moment to share your experience. I am happy to hear you found our Hotel Hilton Garden Inn Málaga to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Hope to see you soon!Sincerely,Jessica Rico.Front Desk Manager.

8/10 - 좋아요

ARTHUR

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: JR 님, 2023년 6월 13일
Dear Arthur, Thank you for taking a moment to share your experience. I am happy to hear you found our Hotel Hilton Garden Inn Málaga to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Hope to see you soon!Sincerely,Jessica Rico.Front Desk Manager.

8/10 - 좋아요

Talal

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cozy and centrally located to the various Andalusia tourist attractions
2023년 5월에 5박 숙박함
답변 제공: Front Desk 님, 2023년 5월 30일
Dear guest,Thank you for your comments.Best regards.

10/10 - 훌륭해요

Christine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 3박 숙박함
답변 제공: Marcos Ruiz 님, 2023년 5월 27일
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Sincerely,

8/10 - 좋아요

Carl-Johan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
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2023년 5월에 2박 숙박함
답변 제공: Marcos Ruiz 님, 2023년 5월 27일
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Sincerely,

8/10 - 좋아요

Urs

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Marcos Ruiz 님, 2023년 5월 27일
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Sincerely,

10/10 - 훌륭해요

Pietro

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel by the airport
Very convenient for the airport but now with the new metro station just 5 minutes walk away it’s also easy to get into the city centre. Friendly and helpful staff. Room was perhaps a little dated and the air con was ineffective.
2023년 5월에 1박 숙박함
답변 제공: Marcos Ruiz, Assistant front desk manager 님, 2023년 5월 15일
Dear Pietro,Thank you for sharing your experience with us We are happy to see that your stay met your expectations We hope to see you here in the futureBest wishesSincerely

8/10 - 좋아요

JULIO

2023년 5월에 1박 숙박함
답변 제공: Assistant, Front Desk Manager 님, 2023년 5월 15일
Estimado Julio,Le agradecemos que haya compartido su experiencia con nosotrosVemos que la misma no ha sido todo lo satisfactoria que podría haber sido y sentimos las molestias, nos gustaría que nos comentara en que podríamos mejorar para haber influido en su satisfacción.Esperamos verlo pronto de nuevo por aqui en un futuro

10/10 - 훌륭해요

Joyce

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms were lovely, clean and large. The bar wait staff was fun and food was good.
2023년 4월에 2박 숙박함
답변 제공: Marcos Ruiz, Assistant front desk manager 님, 2023년 5월 15일
Dear Joyce,Thank you for sharing your experience with us We are happy to see that your stay met your expectations We hope to see you here in the futureBest wishesSincerely

6/10 - 괜찮아요

victor

연인과의 여행
This hotel is convenient for access to the airport. Some staff are indifferent to service and the hotel has very little to offer other than a a reasonably priced room close to the airport.
2023년 3월에 1박 숙박함
답변 제공: Marcos Ruiz 님, 2023년 3월 16일
Dear Victor,Thank you for sharing your experience with us.We are sorry to see that your stay did not meet your expectations.We hope you consider stay with us in the future Best regards

10/10 - 훌륭해요

Joseph

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함
답변 제공: Marcos Ruiz 님, 2023년 3월 16일
Dear Joseph,Thank you for sharing your experience with us.We are happy to see that your stay met your expectationsWe hope you consider stay with us in the future Best regards

10/10 - 훌륭해요

Pernilla

2023년 2월에 1박 숙박함
답변 제공: Marcos Ruiz 님, 2023년 3월 16일
Dear Pernilla,Thank you for sharing your experience with usWe are happy to see that your stay met your expectationsWe hope to see you here in the futureBest regards

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 객실의 편안함
2023년 2월에 1박 숙박함
답변 제공: Marcos Ruiz 님, 2023년 2월 19일
Muchas gracias por su comentario